Miami Beach Hotels

It's right on the beach!

Housekeeping staff took my iPhone 6 charger and took the bottles of alcohol that I bought and placed in the fridge. They also took my razors. Also noticed that while they are on the floors cleaning they keep all of the doors open even if they have other people's property in them which makes it really easy for someone else to go in to your room and take your stuff.

The hotel was in a great location with great views.

The hotel will nickel and dime you for many different resort fees.

Nothing

No facilities in room - no tea, coffee Room - the size of shoe box Rudest staff in the world

I was injured at the hotel and the staff was rude and unhelpful. I was most surprised at the at the poor attitude of the assistant general manger. I would never stay at this hotel again.

The location of the property was awesome.

Food options were limited and expensive.

GRAND BEACH HOTEL IS A GREAT HOTEL WITH A GREAT STAFF..... THE ROOMS ARE GREAT WITH 2 FULL BATHS AND THE VIEWS ARE TO DIE FOR......

THEY DON'T TELL YOU ALL THE HIDDEN FEES UNTIL ARRIVAL

Close to the beach and attractions. We got there early and was able to use the shower down stairs to get dress until our room was ready.

They didn't clean our room on Sunday. When they cleaned the room on Monday, they didn't change the sheets, all they did was change the pillow cases and made the bed up. We had to take cold showers.

Hotel was very close to all the different attractions south beach has to offer. I didn't have to call many cabs most stuff was within walking distance. Hotel staff was friendly and professional and the rooms were clean and comfortable. I've stayed here twice and would stay again!

The rooms were a little small but comfortable. Other than that o can't think of anything I didn't like.

Convenience close to the beach and restaurants.

When it was time to check out they make me paid some 63.84 of resort fee that I didnt understand 15.96 a night for every night ?

Restaurant with live music is a rare draw along this area, and the food is good, albeit expensive.

Room was threadbare, small, viewless and noisy. Reservation made for late check-in was met with giving me the last/worst room... right behind the front desk. At this rate, there's no hiding a crummy room and a raw deal. There are better hotels within blocks, and at slightly better rates than The Avalon. But hey, they park a '57 Chevy in front of the hotel every day. That's worth something, right? Wrong. Go elsewhere.

Location Security Breakfast Friendly staffs

Interior Small bathroom whitout any ventillation Expensive valet parking

The location is convenient - that's it.

Worst stay ever, a true nightmare. Stay away! Please! It's horrible. Dirty rooms, moldier than you can imagine. We got sick of it and need a medical treatment now, same to our children. They take medicine because of the heavy dust.

Everything was great, the staff was very friendly, the location is great. I would recommend it staying here.

The toilet was dirty

The oceanview was really nice. The room modern decorations were nice as well.

I did not like that the AC was stuck on 74. After walking around hot Miami Beach and you come back to your room to cool off but you can't because you can't change the AC so you end up sweating for about 30-40 minutes. Called reception and they said they would send someone to check it out but nobody ever came. That was the only bad part about our stay.

This hotel has the most friendly staff who always welcome you back. Best pool, pool bar and DJ experience. The sushi restaurant in the lobby is outstanding. My all white decorated room faced the ocean and had spectacular view of beach. Highly recommend this property.

The gym could be upgrade and/ or located in a different part of hotel (it feels like being in the dungeon of the hotel). The cable sometimes goes in and out.

Cleanliness and comfort.

Pool area wasn't welcoming. Snobby attitudes.

Jennifer the bartender was a credit to the hotel. Hotel was really nice. Room was clean.

Attention to detail let the hotel down, loose fittings in the bathroom, messy(unvaccuumed) stairs and corridors, dead leaves on the sides from flowers.

hotel staff was extremely friendly and helped immediately in an emergency

The location

Poor lighting , hotel seem very old

I stayed only one night.This motel the water preshier was highand low ,there was no drain fitting in the tub..no waether striping wind was howeling threw the door. The pool area looked 30 years old.

Staff was very friendly, rain shower was nice. Continental breakfast was good, more options than I expected. The location was perfect for walking to Espanola street, Ocean Avenue, the beach, and even to Lincoln Mall.

Even with the AC running, it was hot in our room on the fourth floor during the day. Bed sheets had a weird stain on them. Hallway smelled strongly of marijuana.

location and staff were good.

walls paper thin, heard partying ALL night in hallway and nearby rooms. overwhelming cleaning agent smell, no water pressure in shower. TV had snowy pic, no local stations. big ugly stains on wall used as a headboard.

Stayed for 5 nights. Had food at every restaurant practically in he hotel, each one better than the other. The pool and the facilities were exceptional. They had a superman at the pool deck - think his name was Sam. Everything eas exceltional but he was very courteous and took extra care of our 9 year and ensured he loved the pool and the hotel.

Everything

Pool was out of commission, there was jack hammering going on early literally outside our balcony. Staff was not responsive to complaints. Horrible stay. Horrible staff

The rooms were beautifully appointed

The hotel was under construction which we knew and expected. That was not a problem. But the service was terrible and the service people even a bit rude, The common places were not clean and were often trashy, and overall it did not live up to the standards of the cheapest Marriott I've ever stayed at.

Proximity to beach and Lincoln Mall. Our room was right off the pool which was super convenient. Front desk staff couldn't have been nicer especially when I disputed some charges at checkout out.

The facilities need maintenance. Particularly the pool area. Broken tiles and the bottom of the pool was chopping off in at least one large area. The bathroom also could use some maintenance. The vanity top had a chopper out of it and theme leftist was rusting in areas.

Location, pool area, room & bed comfort. It is located right out of the loud crowd on Ocean Drive, so it is a lot more chilled and relaxed. Overall, much better than all other hotels on South Beach.

I can't quite say it was a true 5 star experience in terms of appearance and for the premium price. But again, a lot better than the other hotels around.

Relaxed pool environment

Service by staff was slow

The valet and restaurants service was ok.

It was dated. The sheets in the bed were torn up. The phone was dirty. The fridge was broken (found out about that after 200 in good spoiled ). There was some woman that I could only say was a pimp yelling and cursing on her cell phone. When we asked if she could be removed they told us that she brings them a lot of business and is there all of the time. The elevator was old and their food was disgusting. I would never even walk through that place again even after they renovate

Front desk was so rude not welcoming ended up cancelling before they gave me a room and to be more specific on why i cancelled they were slamming doors around because my travel agency was contacting them about my booking with them so I wasn't treated with any care there

The rude staff the doors being slammed around and the comments they would say about me in the other room where the manager wouldn't even come out to fix the issue with my reservation

Was less than I expected

The only thing that was good about it was the location. But the staff was great

The staff were really kind

No one came to tidy up the room, empty trash, check in time is at 3pm, doesn't work well with early flights

I appreciated the great customer service at this boutique hotel, as well as, the great price, convenience since its a block from the beach, and the free happy hour between 7-8. We will definitely be coming back!

Every one was really helpful

The hotel's design was nice but is seriously run down

The hotel was filled with very noisy groups of young people. Many things didn't work and the staff just didn't care

Liked cleanliness and large rooms

I appreciated the staff upfront. The breakfast was great! The view was awesome.

Due to me booking the room via a 3rd party website, I had to wait for a extended period of time to get my room. The front desk were doing everything they could to help me. In the room it was old. The TV didn't work and there were no towels in the room. So I had to go down stairs twice. The towels were old. After that it was ok. I would stay again. The old room is no fault of the staff.

Location! Loved how close I was to everything I wanted to see and experience.

I didn't appreciate the size of the bathrooms especially the toilet area. I did not appreciate the fact that there is no parking or even a discount through the hotel. The decor can use an upgrade.

Such a great location and a nice looking botique hotel.

But everything is ruined when the house keeping staff wakes up guests at 8 am by chattering to each other loudly in the halls waking me up 3 times before 9am. I'm the guest so your staffs behavior should not impact my experience. Yes you are a botique hotel so you should scale your service accordingly and know your staffs conversations carry through the entire floor. Don't stay here!!!!

Probably location

Breakfast was not what I expected

It was terrible don't stay here

Just off the coastline and a15-20 walk to all the bars and restaurants which I didn't mind. Friendly staff. A little sparse on the inside but comfortable enough. Generally happy with my stay.

The staff was very friendly. It's like a luxury home away from home. It's close enough to the action on Ocean Drive but far enough away to feel like a get away.

Having to pay half of the bill up front. But based on the holiday, I understand.

It was cheap

Dude in a backpack starts banging on the door at 0500. Security guard shows up I said it's a black dude with a backpack and security guard throws a fit bc I used the word black to describe the guy had he been blue I would have used that as my descriptive word, but he was black. As a white guy who sometimes wears a backpack I hope at some point I'm described as a white guy in a backpack✌

great location

parking is expensive

Low key luxurious

Friendly staff, comfortable beds.

Amenities: TINY room, missing refrigerator, mold in showers. Only two complimentary beach chairs (we had three guests). Location: Hotel is a little bit of a walk from the South Beach area where the major hotels are. There was also a SHOOTING in the alley outside of the hotel (we heard the gunshots from our room and it was confirmed later on the news). Misc.: We were also NOT told about the $20 per day "resort fee" that we were made to pay upon checking out.

Everyone is accommodating

Location, friendly staff

2 domestic bottle beers $20.00 and they automatically charged gratuity of $3.00 to take the tops off the bottles. Ate at the curbside restaurant in front of the hotel. I had bacon, scrambled eggs and oatmeal and my wife had salmon omelette and we both had a beer and the bill was $85.00 I live in Vegas and those are higher than Bellagio prices and Bellagio is a palace fit for a king compared to this place.

Food Shows very poorly, everything seems worn and in need of replacement

Everything. Location, access, food, the pool, music, rooms, and excellent staff customer service (kudos to Laura, Sofie, DJ, and Gary). Thank you!

Our building was getting ready for shut down for renovations, wish we knew about it in advance but not a big deal, just a matter of optionality for rooms and extended stay.

Acces to beach Pool/ spa

This is by far the best ocean front deal on South Beach! When you step into this beautiful Art Deco Delight, you feel as if you have stepped back in time, everything is original and has been beautifully maintained. Our accommodations were spotless, very clean and location is simply outstanding. We walked to everything! The hotel sits on the sands of the Atlantic Ocean and the board walk with a lovey pool and restaurant area. You can easily walk to Lincoln Rd and many other attractions. There is no doubt, you can feel the love and pride in this family owned hotel. Very refreshing for South Beach! We will be back! Thank you Richmond Hotel! Melissa

There is no parking but to be fare, that's typical for South Beach. Valet is 40.00 a day 2 beach chairs and umbrella can be rented by an outside company on the beach for 20.00 a day. The matress in the room was firm

I love it! It was close to the beach, the rooms were nice and the free breakfast in the morning was great. The staff was pleasant. Oh and they give two comlplimentary drinks which was nice as well. The best hotel on the strip that I've been to

Location of property was on Ocean street which is a prime location in Miami beach. Staff were nice, specially Alayna and Charlee who helped us Move to a larger and ocean view room from improper converted guestroom 106 which was by the lobby and kitchen with a lot of noise.

Building is very old and poorly maintained, the carpet in elevator has stains on it and is secured with a blue tape to the floor. I studied the hotels around Miami beach and picked up Penguin for advertised location, cleanness and price. Unfortunately room pictures presented at time of purchase didn't belong to this property location and was taken from different property they have recently merged with (Presidential hotel on Collins street and newly build villa building on the back) with new appliances and wet bar, nice curtains which all were missing in this location. I would rate building condition for Penguin "one and half" stars at most.

Location near beach. Good breakfast. Rooms were well equipped, clean and beds were comfortable

Noisy when bar is open Not so appropriate for family with small kids

Need more hearty breakfast