Book NU Car hire cars in Los Angeles

Reviews for NU Car in Los Angeles

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Traveller rating

Wonderful

11

Very Good

8

Good

0

Okay

7

Fair

1

Mediocre

0

Poor

46

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2.0

Renting with NU Cars felt like renting with scammers. They treat you like they are hiding something when they cannot explain where the extra 160$ charge comes from. They called it „upgrade“ cost although I didnt ask for it and they gave me a lesser car. A Toyota instead of a Dodge Charger. If I hadnt been lucky with the key keeper guy I would have no choice but take the Toyota. When I protested and said that this is against my contract they just said well we can cancel you and good luck with finding a rental car now. Never again.Reviewed 19 Mar 2023

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2.0

Be aware of insurance and additional coverage they won’t let you get the car unless you buy all the insurance coverage they make you think you Must have. Even though I showed them I am covered for rental under my car insurance $119.89 charge I didn’t need.Reviewed 18 Mar 2023

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2.0

The woman who attended us was so rude. She was chewing a gum while talking to us and gave away our car which we already paid days before our arrival. We had to pay an extra $80 since they gave us a bigger car also we were late because our flight got delayed. It was out of our control. It’s ridiculous that they gave away our car which we paid already thinking that it will be reserved since it was paid already. Very poor service and bad policy. I wish we read the reviews earlier. Don’t rent a car here.Reviewed 18 Mar 2023

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4.0

Clarity on the fact this rental outfit is in the lobby of the Westin Hotel would have been nice. Finding the shuttle that only stops at the departure level was tricky. No phone or text support didn’t help. The HOUR wait to get the car (not the one we reserved) was the worst part. Cheap, yes. Worth it? Not sure.Reviewed 12 Mar 2023

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8.0

Easy to book & reasonably priced. Drop off was very easy. Not made aware beforehand that insurance not included. Insurance & damage waiver extra £75. Pick up address didn't specify it was inside a hotel lobby so spent a while looking for it. Asked to sign at pick up to say happy with contract but no contract given. Told it would be sent by email but never recieved it. Communication not great.Reviewed 12 Mar 2023

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6.0

Love the price. Original price booked several weeks earlier was $170 for 4 days. Rebooked after original failed. Despite booking night before, the 3-days was $100 less for same rental. Pickup at LAX location was a bit confusing. Original fllight got in a 630pm, but nuCar (located in Westin Hotel) closed at 4pm so that was a bust. The noon pickup & noon dropoff is pretty absolute (picking up an hour early results in additional charges) I also found I must must arrange my flight schedule in order to use nuCar which is fine if it's between 8AM and 4pm. If you arrive outside these hours and not staying at Westin, you need another rental agencyReviewed 9 Mar 2023

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2.0

They did. It have a car for me. I had to go to another rental and get a same day car which was three times more expensive. Their airport shuttle does not stop where all the other car rental shuttles stop. After waiting half hour went back into original reservation. In the fine print it stated it’s a hotel shuttle located at departure. Terrible rental.Reviewed 9 Mar 2023

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2.0

NU Car rented me a car with bald, UNSAFE tires. When I got a flat, there was no spare and NO ONE ANSWERS THE PHONE, you can't talk to a human being, it's a text system. I had to have the car towed and to purchase two tires because the ones on the car tested below what's considered legally safe for tread. When I returned the car, I spoke to the "manager," who couldn't give me a name or phone number of anyone to speak with. I still don't know if they are reimbursing me or crediting me because they are so hard to reach. In addition, their hours are terrible: they close at 4 Sundays so I had to wait at LAX for 7 hours for my flight after returning the car. Also this was a bait-and-switch re the cost, which was quoted $254 but ending up costing $449.Reviewed 1 Mar 2023

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2.0

My morning flight was cancelled so I got on the next one, 4 hours later. I emailed NU Car to let them know the change, and that I would be in later to get the vehicle. When I arrived, they had given my vehicle away and made me pay to upgrade, which is absolutely ridiculous. They also threatened to cancel my reservation (which was prepaid). I never fill these things out but this experience was terrible.Reviewed 1 Mar 2023

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2.0

They were out of smaller cars even though I chose “dealers choice” and claimed that didn’t apply to all cars. Forced me to pay for an upgrade or no car.Reviewed 27 Feb 2023

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2.0

They scam you into upgrading and paying more.Reviewed 24 Feb 2023

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2.0

I had never heard of this company and there was no shuttle to take us there as the location closed at 4 PM and we arrived at 7. Still waiting more than a week later for notification of a refundReviewed 22 Feb 2023

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• How much does it cost to hire a car from NU Car in Los Angeles?

  On average a car hire from NU Car in Los Angeles costs ₹ 2,187 per day.

• What is the most popular car hire from NU Car in Los Angeles?

  Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from NU Car in Los Angeles.

• How many car hire locations does NU Car have in Los Angeles?

  NU Car has 1 hire location in Los Angeles. Take a look at our NU Car hire location map to find the best car hire near you.

• Does NU Car have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does NU Car offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes