Find reviews that mention:
2.0
Por qué cuando rente el camioneta le pusieron otra dirección de entrega, que fue un error de ellos que pusieron mal la dirección de entrega y me di cuenta hasta que lo iba a regresar y hablé para solucionar el problema y no quisieron ayudarme que por qué no se podía cambiar, solamente que pagara 200 dólares por el cambio de dirección que ellos se habían equivocado en mostrador cuando recogí el carro y los tube que pagar y la verdad si estoy Muy molestoReviewed 24 Jan 2023
review from![kayak]()
2.0
It took almost 30 min to get pickup from airport and long queue at the Budget location. Car was also not available, waited for 10-15 minReviewed 30 Dec 2022
review from![kayak]()
10.0
I like the car it was really nice brand new excellent customer service. Everything was amazing. Thank you.Reviewed 28 Dec 2022
review from![kayak]()
2.0
I felt there were too many hidden costs. I’m sure it’s right there in the small print but when you rent a car for $70 then get billed $160 dues to extra fees that feels like a bait and switch. Just be upfront and tell ppl straight up about your extra fees at the time reservation.Reviewed 18 Dec 2022
review from![kayak]()
6.0
Sign said Budget open till 7p.m. Was there before that but the office was closed. Was told we'd still have to pay the same amount even though we were picking up the car the next day. Car had streaks on it.Reviewed 16 Nov 2022
review from![kayak]()
2.0
I didn’t get the car that was reserved, it was a different car from I expectedReviewed 13 Nov 2022
review from![kayak]()
10.0
I used location at LAX airport, it’s a little slow taking the shuttle from airport to rental cars pick up but that isn’t Budget’s fault really. Just know to give yourself time if you are picking up/dropping off at LAX!Reviewed 7 Nov 2022
review from![kayak]()
8.0
I was anticipating a Camry instead got a small SUV, which really didn't have the trunk space that we needed. It is a hassle getting to the location. Uber lyft prices in the morning are ridiculous. Not sure why there would be a 50% difference between here and an airport location (unless you are deliberately trying to screw last minute travelers.)Reviewed 2 Nov 2022
review from![kayak]()
2.0
Not happy and this may be kayak couldn't find any confirmation emails of anything on kayak landed not knowing where to go went to AlamoReviewed 31 Oct 2022
review from![kayak]()
2.0
A "confirmed" "reservation" doesn't guarantee that a car gets reserved for you—regardless of the dictionary definition of those words. On the day of pickup, no cars were available, my booking was cancelled, and I had to alter my plans entirely.Reviewed 24 Oct 2022
review from![kayak]()
2.0
My quoted price was not what I paid.Reviewed 23 Oct 2022
review from![kayak]()
8.0
The checkout process was a bit slow, they apparently did not have a minivan yet assigned for me therefore took a bit longer, 15 min about otherwise good experience!Reviewed 22 Oct 2022
review from![kayak]()