I love to travel again and again in Emirates. Keep up the good work.
Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.
Fantastic as ever. Great staff super catering and excellent service.
Very nice experience in business class. Flight attendants were attentive. Foods and beverages were very good.
Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area
Very good from the beginning to the end. Amazing experience
Chaos at the gate while boarding - no clear signs or announcements
I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.
The plane was old so the entertainment system was difficult to operate. The crew did advise earlier. The plane was landed and parked away from the gates, which added 20+ mins to the overall arrival
Emirates A380s are always wonderful to fly on. Their crews, food and service are always excellent. They are typically on time and the only thing I would change (maybe newer or upgraded aircraft have this) is bluetooth so I can pair my noise cancelling headphones without a cable.
My journey with Qatar Airways from Ahmedabad to Jacksonville on 3rd February 2026 was truly exceptional. The entire experience reflected comfort, care, and world-class service. Complimentary high-quality Wi-Fi throughout the journey was a welcome luxury, especially on a long-haul flight. The vegetarian meals were thoughtfully prepared, delicious, and served with attention to detail, along with a fine selection of snacks and beverages. What truly elevated the experience was the cabin crew — graceful, courteous, and genuinely attentive, delivering outstanding hospitality at every step. This journey perfectly showcased the premium standard Qatar Airways is known for, and it left a lasting impression. I would gladly fly with them again.
The boarding process was awful-the computers were down and there was no way to check in. Took extremely long, very chaotic and no guarantee our bags were even getting on the plane. I was also delayed and took away from any time i had to catch a connecting flight.
Looks like a local flight. Food was horrible. No entertainment system.
Qatar maybe considered one of the best ailines in the world but nowadays it is much of a muchness with the rest
As good as you can expect an economy flight from Europe to Australia to be. Nothing agains Qatar, just feels like every new generation of plane gets tighter.
no qatar did noting wrong Kayak messed up my whole vacation . Went early to check in at The Cairo, Egypt airport to find our I had not tickets to board , Kayak and/or Affirm never sent the money for my flight that I paid for and booked. So I had no flight at 12am in a foreign country and I had to scramble and find anther very costly other option just so that could fly home. Fucken horrible experience.
Awesome hospitality, awesome staff, awesome food & awesome travel time. Thanks
Economy travel is really hard with no room to move especially when the person sitting beside you is an XL or XXL size person who if moving could hit your face
First keep the airline as you promise. Reason for travelling from Orlando to Tampa is to go with Qatar Airline. We end up with American Airline. As expected the service was horrible.
Seats very small and unable to pre purchase internet or seat upgrades
i have book the flight with baggage. and i have paid $800.00 for the baggage. when i contacted to JUSTFLY Costumer Service they told me that my baggage was included in the booking. then why i have to pay. i am going to file a complain against it. $800.00 is not at all small amount
They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far
The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.
Ethiad wanted to charge me $1100 for 2 checked bags on a ticket that was $550. Nother the airline or airfare assist was willing to help before arriving at the airport. All parties said it was the other responsibility to help. Never flying ethiad or using kayak again.
Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.
Nice crew , clean cabin , food was delayed due to problem with the quantity .
We have paid premium price for a business class Cabinet and we have received the old 777 with the following apart business class that is not to standard. It was very disappointing and it’s a very bad reputation for a premium airline company. This aeroplane should be the commission from being as a business class. We will pass this knowledge to our colleagues because the quality of business class in Etihad is not consistent and it is a lucky dip that sometimes you’re getting a good aeroplane and sometimes you’re getting their 30 years old aeroplane. The crew of the aeroplane have apologise and said that they hate this aeroplane and they have complained about it multiple times as well. Obviously Etihad is putting the economy in front of the Customer Experience. For the future we will not take this risk anymore and will fly with established company like emirates.
Was so disappointing. Business class with no TV, uncomfortable seats. Had much higher expectations.
Etihad Check In counter/Station manager in Heathrow was bothering and not helpful at all. They are rude and not customer oriented
Very disappointing #1 - You have to pay extra to use the business lounge, or else you sit in the cold airport for 7 hours and fall sick #2 - Did an awful job with boarding, they turned on the "last call" notice on the monitor made the passengers come running to the gate, once the passengers came close the crew would tell them - hey we are not boarding yet, this included passengers with children also, this was happening all the time, it was pitiful to see #3 - Did not have the courtesy for the passengers in the business class, there is a reasons why people choose business class, because they need to get to work, that means sleep is very important for them, in the business class, the crew members would themselves cause so much noise by closing the door in a loud way, once the crew member does it then the other passengers are also doing it, #4 - the food did not smell good, #5 - The Abu Dhabi airport is small, so not a whole lot to do, especially when the layover is 7+ hours. #6 - Did not provide the slippers with pajamas, #7 - also the pajamas also I had to ask, only after asking it was provided. #8- Asked for an extra pillow because the pillow they provided was not tall enough, the crew member said there was no additional pillow and gave me something like a blanket, I tried my best to use that as a pillow, but my head kept on sliding and that messed up my sleep and did not get deep thorough sleep Overall the airlines did not have an understanding of how to care for the passengers, especially the business class ones. Overall it was a bad experience, I would much rather spend the money with Qatar airways, the experience with Qatar is so much better.
