Daily cleaning, installation of cabin HEPA filters on flights from France to Chandigarh
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Scores according to KAYAK customer reviews
Pros: "Traveling time"
Pros: "Just horrible"
Cons: "Worst business class ever! The seats were horrible, 2 seats together, no privacy, no lie flat seats, the window seat person has to wkke up the aisle seat person to cross his seat to go to the bathroom. The air hostesse and the plane crea cordoned of 9 seats in the middle with curtains for themselve"
Cons: "At least airline can do is communicate or call when flights are changed so drastically including flight no, arrival airport that their own staff took 25 min .... yup that long to understand and then advise me at the time of check in. Reached airport 7pm local time for 9:40pm, flight departed 3AM"
Pros: "Nothing really stands out, other than they did feed us. Similar flights in the US only offer complimentary beverage service and food for purchase."
Cons: "Super tight seating, both in the space between the rows (my knees hit the seat in front of me), and in seat width. I am not a big person, and felt the seat was really narrow. Flight full, so no room to stretch out. Interior dated and grungy. Not a comfortable journey."
Pros: "Comfortable seats with more leg room than usual. And the seats reclined more than usual."
Pros: "Great service"
Pros: "Leg room was decent"
Pros: "Food. Clean linen. The Vanity bag"
Cons: "Poor selection of movies. Bed was not very comfortable."
Pros: "Crew courteous."
Cons: "Old, untidy interiors falling apart. 2 out of 4 seat entertainment system did not work. Seat handle cominh apart, bathroom unclean n falling apart. Poor quality food. Too many crew , seemingly....."
Pros: "A clean airport at Delhi"
Cons: "Service, no communication about delays, poor food quality Unfriendly personnel"
Pros: "Nothing good about the airline"
Cons: "Crew not polite or helpful. Didnt even come when pressed the call button 3 times. Arrogant air hostesses. No food available. Ran out of non veg . Gave breakfast item for dinner time( omelete and sausage ) and gave rice and okra for breakfast to my co passenger. Th food was horrible tasting. Cold and frozen croissants. Very bad food and service. Did not get a pillow. The airhostess said there were few pillows and they ran out! Also did not have headphones. . Will not travel with Air India in the future. Did not take expect my mational airlines to be this pathetic. Also was an hour late . The arm rests are worn out. Dirty seats."
Cons: "3.20pm flight took off at 10.20pm. Sure, the issues were due to bad weather that affected all airlines at Goa airport, but the other airlines recovered as soon as the airport was reopened around 6.30pm. Air India didn’t have a plane show up till 9pm. They even allowed the 6.40pm flight take off before the 3.20pm flight. No announcements letting passengers know what the deal was except telling us that there was a delay. I had to use apps to get the information I needed."
Pros: "Boarding process was smooth and the flight is generally on time."
Cons: "The crew does not enforce safety regulations, the plane is dirty, not maintained well and falling apart. The food is confusing, the entertainment system basically non-existent."
Pros: "good indian traditional food is required with enough quantity and good quality."
Cons: "crew behaviour not up to extent."
Cons: "Behavior of both Air India and Sri Lanka airport staff was very very unfriendly. Non responsive. I got stranded in Delhi."
Pros: "There is nothing to like as everything is horrible."
Cons: "Long check in lines. No web Check in. We were waiting at preboarding area and then gone through another security scan where they take away water bottle that was bought after the 1st security check. There was an issue of some kind and no one mentioned anything to anyone until people started complaining. We waited over 90 minutes past the departure time at the 2ns boarding area. There is no water nor bathrooms. What a way to treat your customers."
Pros: "seats are nice and bigger than most aircrafts, leg room is plenty."
Cons: "food was not good, Indian airline serving Indian food and could not get it right."
Pros: "Good crew members"
Cons: "Fewer entertainment options"
Cons: "At first, Air India checked our bags and made us wait for approx 4 hours in airport saying flight delayed and later after 4 hours said flight is cancelled and told everyone to go back home and come back next day to their office that is located away from the airport to rebook the ticket and they did not offer to refund the ticket. They never gave us our bags until after 8 hours something. They never cared of anyone for the entire 12 hours while we were in the airport. We had to spend our money to eat during the 12 hours time spend waiting and ended up booking a hotel room and buy another ticket from a different airline as Air India said they will not be sending us to the next flight as that is for the new passesngers only. Unbelievable experience. We had several stuff tied up to do once we arrive and we went through a nightmare to figure out several items. We did not have phones to communicate and had to go through hell to find a phone to talk with our kids who spend lot of time buying us the hotel room and air tickets for the next day on a different available airline."
Cons: "None of the entertainment consoles are working. Attendants are careless."
Cons: "NO ENTERTAINMENT ON THE PLANE"
Pros: "Everything else was very good."
Cons: "delay in boarding."
Cons: "Plane was very dirty, seats were old and falling apart. My entertainment system didn't even work."
Pros: "Domestic is way better than International flight"
Pros: "Entertainment was poor."
Cons: "Horrible seats"
Pros: "the courtesy of check in personal"
Cons: "Sewage from toilet backed up, sitting in sewage whole flight, no offer of reimbursement or compensation for flight that was health hazard"
Pros: "Flight was late but good overall"
Pros: "Fast effeiciatn flight from IXC to DEL."
Cons: "At the time of checkin, the attendendent offered me Business Class for a nominal fee. I said yes to the offer. Typically, the attendant will simply swipe your card, and receive your boarding pass. Well, the attendant could not swipe my card, but said I had to go to the ticketing office. To keep a long story short, I was escorted all through Chandigarh Aiport, went to 2 different offices on the opposite side of the aiport. Had to go through a rough security process once again. The whole ordeal for the upgrade took 45 minutes, with most people speaking Hindi. This was not a Business Class experience!! Although the plane was a newer A320, the seats were dirty. The inflight entertainement did not work. And the Business Class food was not very tasty and were small serving size. I wasted my money on the Business Class experience."
Pros: "It left close to on time"
Cons: "The staff was NOT responsible and did not respond at all when asked why the boarding took so much time @ BOM airport. They made ALL of the passengers stand for 40 minutes without informing why the passengers need to wait for boarding. During the flight, the staff was NOT visible at all even after called up on for assistance. This is ONE STUPID airline that I would avoid in the future."
Cons: "My travel was really uncomfortable as I was sat next to a crying kid who did not stop crying even for a second. When I asked a crew member to switch my seats I was told to stick with my own seat:("
Pros: "Service good"
Cons: "All good"
Cons: "Not helpful at all"
Pros: "Expected better food and comfortable seats. Flights delayed even in perfect weather"
Cons: "Rude staff, I think no traveller would want to see any rude, pissy grandmothers bossing them around."
Pros: "Air India is the best airline ever"
Cons: "Terrible cabin service (low cleanliness; service not easily available; dirty food trays in the aisle not picked up for hours) Noisy cabin (very loud passengers)"
Pros: "Food and respect for passengers"
Cons: "It was all fine"
Pros: "Courtesy and crew."
Cons: "Plane interior not in a state of good repair. Seats are busted. Entertainment system did not work and couldn't watch movies or shows. Reading lights were out. Bathroom supplies ran out. Food was very poorly furnished and bread provided was cold."
Pros: "Frequency of Food Supply should be increased"
Cons: "Child luggage weight should be increased"
Pros: "service and staff excellent in business class, food and wine very good."
Cons: "old interior, seats worn out, little cushion, and very uncomfortable. i was on a 14 hr flight NY, USA to Delhi, India and back. my back was in extreme pain."
Pros: "Pleasant ride. Attentive Staff. Clean airplane."
Cons: "Delayed departure. No entertainment available."
Pros: "direct flight"
Cons: "Teeny tiny exit row seats, the width was unbelievably very less"
Cons: "Half of the tv screens are not working Some working but partially"
Pros: "Everything about the flight was smooth and staff were competent"
Cons: "All the staff, especially the in flight staff, were very cold. There was no friendliness that you see with other airlines."
Cons: "They weren't able to fix the TV or offer me other seat."
Cons: "Reducing the second check-in baggage size is horrible. Both bags should be allowed to of size 62 inches."
Pros: "There is nothing to like only non stop flight bom to ewr"
Cons: "Rude attitude staff . Food v don't need 3 times 2 times proper n good food enough one time proper coffee n tea v need . Air India should think about staff . Internationally our brand name is going low because of staff they r not responsible. Entertainment there is no regeional movies old movies that to one movie r two compare other flights it is 0. Please go to privatisation otherwise this brand never change air India always in loss. Bathrooms more than worste . Head phone won't work . It's a hell man but because of easy traveling v choose AI, govt should think about this flight attendants old n rude fellows. They r not friendly m a frequent flyer trust me officers . This is the time u should think iam a film actor from AP ."
Airlines flying from France to Chandigarh have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from France to Chandigarh
Masks required on board, masks provided on flights from France to Chandigarh
Social distancing seating
Middle seats unavailable to book on flights from France to Chandigarh
Testing for antibodies, testing for symptoms for flights from France to Chandigarh
Waiving of change fees. Search flexible flights from France to Chandigarh