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Sydney hotels near Sydney Town Hall
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Best Sydney hotels near Sydney Town Hall
This family-friendly Sydney hotel is located in the historical district, just steps away from Circular Quay and Museum of Contemporary Art. The Rocks Markets and Sydney Opera House are also within 15 minutes. Sydney Circular Quay Station is only a 3-minute walk and Wynyard Station is 7 minutes.
Overall 9.1 Excellent
Based on 8,030 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.2
Excellent
9.4
Excellent
8.8
Excellent
9.1
Cons: Very convince
Excellent
9.7
Mediocre
3.4
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.3
Good
7.7
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Okay
5.4
Good
6.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Great views
Cons: Construction was going on
Excellent
10.0
Pros: The front desk staff sent us a complimentary bottle of champagne to put room because we were celebrating our honeymoon. They even included a very nice personalive card, too!
Excellent
9.7
Pros: Extra attention.
Cons: They need to replace the little ottoman in the room with a 2nd chair. The king size pillows are too long and too heavy.
Excellent
9.6
Pros: Ideal location for visiting Sydney sites and restaurants. Helpful staff.
Excellent
10.0
Pros: Friendly and helpful staff. Great location, 10 minute walk to the opera house. You can see the harbour bridge from the hotel street. They have FREE money exchange (US dollar to AD dollar). Super convenient.
Excellent
10.0
Pros: I've been coming to Sydney my whole life, and always wanted to stay somewhere with a harbour view. (Family lives way out of town.) This was the ultimate harbour experience, waking up to the sunrise over the Sydney Opera House is something I will never forget. Spent more time in a hotel room than in any other, just watching the view. Staff were friendly and very accommodating without being either sycophantic or condascending, top job all round.
Excellent
9.7
Pros: Beautiful room, comfortable bed, great fitness center. Location was exactly what I wanted and needed for a couple of days in Sydney...close to everything! Felt safe, and was treated wonderfully by all staff.
Cons: I REALLY have an issue with the use of so many plastic water bottles. It is nice to have them in the room for many, I know...and to have them to carry around, as well. But...in the gym? C'mon. Use a filtered water system, or at least have one available so that when you run out of your own water, you can refill it without having to use yet another plastic water bottle. For the cost of the bottles and the disposal, reusable ones could probably be provided to every guest.
Excellent
9.3
Pros: Location, not too expensive for a 5 star, good restaurant and breakfast buffet.
Cons: The sheets were too heavy I found, I struggled to get comfortable.
Excellent
10.0
Pros: Simply everything. The hotel is a stones throw away from Circular Quay, and is in walking distance to the iconic Sydney Opera House. There are lots of awesome shopping venues all around; with food galore and convenience stores to choose from. There are several tours that have starting points only steps away; including ferry tours and dinner tours. I highly recommend the harbour view rooms. The view is breathtakingly beautiful. You really can't go wrong with this hotel.
Cons: Absolutely nothing not to like.
Okay
5.6
Pros: Bellmen were good, pillows
Cons: Received worst room imagined. Low floor, dirty windows, bad views, receptionist lied about restaurant open at 10PM, Burger cost $30 plus tip, water in room was $10, room was expensive at about $300/night, no loyalty program with airlines except Qantas, shower was open with no door, no microwave, no real conveniences, small room.
Excellent
10.0
Pros: Location, service and ammenities were great. Staff was very welcoming
Cons: Facade could use an update but the inside is very nice
Mediocre
2.8
Pros: Breakfast buffet
Cons: Construction around hotel is terrible. Gym and pool are old and needs to be updated. This hotel is the worst four seasons I’ve ever seen.
Excellent
8.5
Pros: Room very clean and comfortable
Cons: My second reception experience - arrived early and room not ready. Very helpful chap checked me in, checking photo ID and giving me spa key so I could freshen up after long flight. Promised a text when room ready and promised this would be within 2 hours. Returned from run to see if room ready having not received text in spite of two and a half hours having elapsed. Female receptionist insisting in seeing ID again which seemed utterly superfluous to requirements. When asked why I hadn't received a text she said that the "room has just this moment become ready". Amazing coincidence. ended up being late for an appointment because she was so reluctant to relinquish the key without me having to go and find my photo ID even though it was obvious I had already checked in and knew all the details.
Located in Sydney Central Business District, this luxury hotel is within a 10-minute walk of Pitt Street Mall and Circular Quay. The Domain and Royal Botanic Gardens are also within 15 minutes. Wynyard Station is 5 minutes by foot and Martin Place Station is 5 minutes.
Overall 9.1 Excellent
Based on 2,731 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Pros: CLOSE PROXIMITY TO ALL MAIN ATTRACTIONS.
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again!
Excellent
9.7
Pros: Convenient location to city attractions.
Cons: Breakfast prices were way too high. I paid $158 U.S. dollars and the breakfast prices were $18 to $26 US dollars. Overall I enjoyed my stay as the room was clean, quiet and comfortable.
Excellent
8.8
Pros: Stayed at the Radisson for one night on our way inbound from Canada to Melbourne. Lovely hotel, in the heart of the CBD. Close to the Harbour and ferries, the Opera House, slight trek to Darling Harbour but very central. Rooms were clean, modern and spacious. Also, took advantage of the breakfast buffet before or flight the next morning which was quite good but pricey $25per. The porters were exceptional, always attentive and helpful with the baggage. Would definitely recommend this hotel.
Cons: Only a couple of hiccups, we arrived in the morning and even though check in was at 3pm they said we could check in at 1130am. When we went to pick up our room keys they kept putting us off with “ready in 5 minutes” until noon. Just tell us noon, we would have gone for a walk. While we were waiting in the lounge for our room there was some construction going on in the restaurant, didn’t make for the best of atmospheres.
Located in Darling Harbour, this luxury hotel is steps away from Star Casino and Sydney Lyric Theatre. International Convention Centre Sydney and SEA LIFE Sydney Aquarium are also within 15 minutes. Star City Light Rail Station and John Street Square Light Rail Station are within a 5-minute walk.
Overall 9.1 Excellent
Based on 1,669 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Great deal! And beds are super comfy!
Located in Darling Harbour, this luxury hotel is within a 5-minute walk of Harbourside and Australian National Maritime Museum. International Convention Centre Sydney and Star Casino are also within 10 minutes. Convention Light Rail Station and Pyrmont Bay Light Rail Station are within a 5-minute walk.
Overall 8.7 Excellent
Based on 5,324 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: The room was first class and the bed super comfy
Cons: Nothing!
Located in Darling Harbour, this luxury hotel is steps away from Star Casino and Sydney Lyric Theatre. International Convention Centre Sydney and SEA LIFE Sydney Aquarium are also within 15 minutes. Star City Light Rail Station and John Street Square Light Rail Station are within a 5-minute walk.
Overall 8.7 Excellent
Based on 3,911 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Located in Sydney Central Business District, this luxury apartment building is within a 5-minute walk of Sydney Town Hall and The Galeries. Chinatown Night Market and Capitol Theatre are also within 10 minutes. Town Hall Station is only a 3-minute walk and Museum Station is 6 minutes.
Overall 8.9 Excellent
Based on 59 reviews
All
- All
- Families with older children
- Families with young children
- Young couples
- Couples
- Groups
- Solo travellers
Excellent
10.0
Excellent
10.0
Pros: Really enjoyed my stay here. Impressive staff. Really went out of their way to check me in early and effort was made for me with options. Lovely modern spacious apartment. Nice facilities, comfy bed, tasteful furniture and beautiful views with large fully opening window. Excellent location. Faultless stay.
Cons: Some apartments share a main entry before your private door, other apartment occupants can be slightly noisy entering and exiting this main door. But nothing too major.
Located in Sydney Central Business District, this luxury hotel is within a 5-minute walk of Pitt Street Mall, Theatre Royal and SEA LIFE Sydney Aquarium. Westfield Shopping Centre and Queen Victoria Building are also within 10 minutes. Wynyard Station is only a 4-minute walk and Town Hall Station is 7 minutes.
Overall 8.6 Excellent
Based on 7,047 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
8.8
Good
6.5
Good
7.4
Pros: Good location
Cons: Carpark very expensive
Good
7.7
Pros: Location was fantastic Everything was very clean and worked in both the rooms and the rest of the hotel
Cons: Wifi was somewhat spotty and slow. Would have liked the fitness center to include a larger variety of items instead of just a few treadmills and some light weights
Excellent
10.0
Pros: The men at the concierge went above and beyond to help us. I truly appreciate everything they did to make our stay pleasurable.
Located in Sydney Central Business District, this luxury hotel is within 1 mi (2 km) of Circular Quay, Sydney Opera House and Sydney Harbour Bridge. Hyde Park and Central Park are also within 2 mi (3 km). Wynyard Station is only a 3-minute walk and Martin Place Station is 10 minutes.
Overall 8.6 Excellent
Based on 3,460 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
8.8
Pros: Privacy
Cons: None
Excellent
8.5
Excellent
10.0
Excellent
8.0
Good
7.1
Pros: Location is good
Cons: Staff was not very friendly
Excellent
9.4
Pros: The hotel was within a reasonably short walk to the harbor bridge, yet also within walking distance of other attractions (like Chinatown which was a great place to visit during the Chinese new year festivities). In particular, the staff was very helpful. The concierge made a great recommendation for a hole in the wall (Chat Thai) and one of the women at the front desk went out of her way to help me plan things to do over my 3 day stay. I really appreciate that they took the time for me. The room was also nice (but it was the most expensive room I booked during my stay in Australia). My recommendation is to do your research and most importantly book early. After I booked I saw room prices skyrocket as I got closer to my travel dates, but that might have been unusual due to it being the Chinese New Year, or maybe there was some other event that took up all the rooms. I wouldn't have been willing to pay as much the room went up to but ~$250 was doable.
Cons: Flights into Sydney from abroad must all arrive in the early morning. Every day there seemed to be a number of people waiting in the lobby as their rooms weren't ready yet. I understand hotels can't check people in too early, but it would have been great had the hotel been able to get me in before lunch. Instead I found myself roaming the city by foot for a good while.
Excellent
8.2
Pros: the location was just right for this occasion the room was comfortable, great view of the harbor and clean.
Cons: the mattress was uncomfortable keep rolling into the middle and found it hard to roll back to the side room 2412
Excellent
9.7
Pros: I liked how clean the facilities were, how helpful the staff was, and how modern the whole place appeared. Also, it was a 4-minute walk from the Wynyard train station, making it very convenient to get around time.
Cons: N/A.
Excellent
10.0
Pros: Bed was great and the pool.
Cons: Breakfast was really expensive
Excellent
10.0
Pros: Close to attractions Nice room Spa on site
Cons: Bath towels not large bath sheets
Excellent
10.0
Pros: Amazing way to start the day with amazing breakfast buffet. Giovani is our favorite... Always helping and welcoming. A hard worker with excellent attention to detail
Cons: The laundry staff needed prodding several times. There were never enough towels in our room and despite several kind notes to remind them, they were ignored. The dining room at dinner should be ignored, as staff was clueless for dinner... But that was transformed for breakfast, which was a highlight.
Excellent
8.8
Pros: Ubication, attention, and very confortable
Cons: The beds too soft
Excellent
8.0
Pros: Bed is very comfortable. Great Location, Great View
Cons: Floor was noisy, could hear people in other rooms
This family-friendly Sydney hotel is located in the business district, steps away from Westfield Shopping Centre, Sydney Tower and Queen Victoria Building. Strand Arcade and The Galeries are also within 5 minutes. Town Hall Station is only a 4-minute walk and St. James Station is 5 minutes.
Overall 8.6 Excellent
Based on 2,924 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: room, the staff, and the location were all great
Cons: nothing
Excellent
10.0
Pros: I struggled with the best location to serve as home base in Sydney and the Swissôtel was perfect to hit all the top attractions while also being close to a train stop from the airport. Additionally, it was an easy walk to other neighborhoods like Surrey Hills and close to a Big Bus stop.
Cons: The only thing i can think that wasn’t stellar was the tv station selection in the room. That’s hardly a reason to select any hotel- just a way to wind down before bed. The pros far outweigh this one con :)
Excellent
10.0
Pros: Really nice Rooms. Good value for money. Location is good.
Cons: Better sign out the front of hotel
Excellent
9.6
Pros: Proximity to The Rocks, Opera House, Botanical Gardens, Hyde Park, Railway Stations, Darling Harbour, Cafes, Supermarket. Excellent service from great staff!
Located in Darling Harbour, this luxury hotel is within a 10-minute walk of Sydney Town Hall, International Convention Centre Sydney, and SEA LIFE Sydney Aquarium. Sydney Tower and Hyde Park are also within 10 minutes. Town Hall Station is 5 minutes by foot and Convention Light Rail Station is 9 minutes.
Overall 8.5 Excellent
Based on 1,999 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.8
Pros: Great location. Comfortable. Tasty breakfast.
Cons: Our windows were facing some other residential building - quite uncomfortable. Concierge was supposed to book us for an airport shuttle, but in the morning I found that he did it for taxi. In the end it ended up even better as the taxi was only $42 (cheaper than Uber or shuttle for two).
Located in Darling Harbour, this luxury hotel is steps away from Wild Life Sydney Zoo and SEA LIFE Sydney Aquarium. Sydney Tower and King Street Wharf are also within 10 minutes. Wynyard Station is 8 minutes by foot and Town Hall Station is 9 minutes.
Overall 8.4 Excellent
Based on 6,303 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Cons: Very late guest services, sometimes no one comes despite our continued calls
Excellent
8.8
Good
7.7
Excellent
10.0
Excellent
9.1
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
8.8
Okay
5.4
Pros: The beds need replacement. Two in my room had collapsed. The hotel engineer saidthe box spring was broken, so they offered to put us in another room. I checked and sure enough the mattress was broken there too. They moved us to a beautiful suite, but the floor in the room was too slippery for the wheels and the bed would slide out from the wall while resting, and slide away when standing. The hotel admitted that it knew it had the same problem in another room and ultimately they had to remove the frame to keep it stationary. They need to be more diligent in room inspection.
Excellent
10.0
Pros: Great wifi, attentive concierge, great staff all around.
Cons: Nothing negative to say, really.
Excellent
8.0
Pros: Good buffet, all the amenities expected from Hyatt. Central and fast access to the Harbour.
Excellent
8.8
Pros: Convenient location, clean, modern
Cons: There was a significant construction project blocking the front entrance and the street in front of the hotel during our stay.
Excellent
9.1
Pros: Free upgrade at check in to a room with a harbor view
Cons: None
Good
7.4
Pros: The location
Cons: No pool
Okay
5.7
Pros: Staff very helpful
Cons: No pool. No bath. Found an old shoe under the bed. Not so clean.
Good
7.4
Pros: The views are excellent looking across to Darling Harbour and the location is very convenient. Lobby areas look brand new but the rooms are a bit old looking.
Cons: The room smelled a bit like a chemical air freshener and the housekeeping service missed a few things.
Excellent
8.0
Pros: Centrally located, spectacular water view, balcony for fresh air which is so rare for hotels these days.
Cons: The poor positioning of the shower head and shelf must be a mistake. You need to stand flush against the wall to have a shower.
Good
6.8
Pros: Clean, good facilities.
Cons: Small rooms, very noisy, guest doors slamming starting @ 5am, , music from function centre floors below. A Hyatt by name only.
Located in Sydney Central Business District, this luxury hotel is within a 5-minute walk of Museum of Contemporary Art and Circular Quay. The Rocks Markets and Sydney Observatory are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.
Overall 8.3 Excellent
Based on 8,794 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: Breakfast buffet was sumptuous.
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Pros: Separate tub and shower. Separate beds available and view. Ease and immediacy of taxis. Free wifi
Excellent
8.8
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.
Cons: Better lounge experience
Excellent
10.0
Pros: • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel
Cons: • Exterior is dated
Excellent
10.0
Pros: with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!
Cons: Nothing I didn't like
Excellent
10.0
Pros: Horizon Club views Excellent staff
Cons: Having to leave
Excellent
10.0
Pros: The Customer Service provided.
Excellent
10.0
Pros: My husband and I had a fantastic one night getaway. It was amazing, service outstanding and relaxation perfect.
Good
7.0
Pros: Good location
Cons: Price -- they are "luxury" in price only Also they lie about the construction that goes on there -- they DO work early in the morning before stated repair hours
Excellent
8.2
Pros: They food and service were good on the Horizon floor.
Cons: We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied our son to leave. We questioned him and he flipped flopped with his story and then announced that all children were allowed to stay in the lounge for the rest of the week due to the Easter holiday. We just didn’t like when some people aren’t made to obey the rules and the manager fails to enforce them.
Good
6.0
Booked as I was planning to go to Sake so it was a short stroll. Found out about Blu bar which was a really nice experience. Conflicting messages about making reservations for Blu bar, I asked 3 seperate people in the hotel and all said it can't be done but we saw 4 of them on the night. Was disappointed that they don't honor $50 stay voucher for Friday night. Good stay all in all however if I wasn't planning on going Sake much better hotels for same price or cheaper
Okay
5.1
Pros: Room
Cons: Poor check in service
Located in Sydney Central Business District, this luxury hotel is within a 10-minute walk of Circular Quay, Government House and Sydney Opera House. Royal Botanic Gardens and The Rocks Markets are also within 15 minutes. Sydney Circular Quay Station is only a 4-minute walk and Martin Place Station is 8 minutes.
Overall 8.3 Excellent
Based on 2,194 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.6
Pros: The concierge was excellent.
Cons: Gym is small
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: We really loved everything until our problem at the checkout.
Cons: We had requested a car to the airport to be scheduled. We stopped at the luggage arrival desk the day before. It was written down but i think no one ever called the car service. There were 4 of us with large luggage so my son had to run down the ramp into the street to flag down 2 taxis..... The international terminal airport was VERY busy and we came close to arriving too late for our flight
Excellent
9.7
Cons: The 'king size bed' was two twins joined (very common outside of USA but not acceptable at this level property). Furthermore the bed was on wheels. Similarly in the club lounge the chairs are either too low or just not comfortable -- a big disappointment for such a stunning setting. Staff however were top notch. A+++
Excellent
10.0
Pros: Everything, especially the concierge service.
Cons: I think the hotel should make wifi more easily available.
Excellent
8.2
Pros: Great staff, good breakfast with a wide selection and even friendlier wait staff - great coffee! I forgot to get his name, but the gentleman on the door was sensational - perfectly authorarove enough to get us to what he needed to do, yet not enough for us to think he was pushy...
Cons: Had to wait a bit for our daughters bed to be delivered, and not the best thing considering we had a 7pm incoming flight, and we were tired, but all in all they were pretty good when they recovered.
Excellent
9.4
Pros: Room was comfortable, clean and good size. Breakfast buffet was excellent it was included in my nightly rate. Had the seafood buffet as well which was good. Lobby bar has good ambience. Happy hour 4-6pm at Meat & Co good value. Some nice extra touches like weight scale in the bathroom, suit brush and shoe horn in cupboard. Good size desk and seat under the window a nice touch.
Cons: Check in quite slow even though I had priority check in. Restaurant Opera for seafood buffet dinner told there was two sittings but after electing to do second sitting it didn't seem to actually be policed. Coffee should be included in the buffet price. No USB sockets. Clunky TV menu and interface.
Good
7.7
Pros: Location was outstanding. The buffet breakfast was good too.
Cons: Requested new pillows from the front desk and they forgot about it. Rooms are a bit dated.
Located in Chinatown, this hotel is within a 5-minute walk of Paddy's Market, Capitol Theatre and World Square Shopping Centre. International Convention Centre Sydney and Hyde Park are also within 15 minutes. Capitol Square Light Rail Station and Central Light Rail Station are within a 5-minute walk.
Overall 8.2 Excellent
Based on 5,343 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
8.0
Okay
5.7
Pros: Clean room with a spacious layout. If you're only looking to sleep and shower its a good place. Nothing is complimentary.
Cons: This place will nickle and dime you to death. I was surprised I didn't have to pay extra to gave running water. Nothing is complimentary. They charge extra to store your bags, insane rates to do laundry ($5 per pair of underwear as a start). Internet charged with time interval, but all have a 1,000 mb limit that I'm pretty sure us programmed to countdown autonomously. I purchased 24 hrs of internet and it reached its bandwidth limit within 20 minutes after I sent 2 emails and accessed 3 webpages. Overall, not ideal for business travel or long term travel.
Good
7.4
Cons: Cocaroches in bed
Okay
5.7
Pros: Location--close to Central Station.
Cons: The bed was really uncomfortable. I hadn't slept in nearly 24 hours, and I could barely sleep on this bed. The rest of the room served its purpose moderately well, but was in desperate need of a bit of color/an upgrade.
Excellent
8.8
Pros: The staff was fantastic! We were able to check our bags and then go and see the city. Super convenient with a 5 minute walk to Central Station and then rode the Big Red Bus for 2 days. Quiet room and very reasonable rate for a Saturday night. And nearby Paddy's Market and some great local food.
Cons: No ice available and the water temperature in the shower was inconsistent. But would still select them again if in Sydney.
Excellent
8.2
Pros: The location is fantastic, close to public transport and the open top bus tour. Room was small but cosy with basic amenities. Has a restaurant and pub/bar attached to it.
Cons: Wi-Fi - 1GB of data in a 24-hr cycle for $22 is criminally expensive in today's day and age. Also, drinking water was not included in the room, which is one of the most basic complementary items provided in every other hotel.
Located in Sydney Central Business District, this luxury hotel is within a 10-minute walk of Circular Quay and King Street Wharf. Queen Victoria Building and Cockle Bay Wharf are also within 15 minutes. Wynyard Station is only a 2-minute walk and Martin Place Station is 10 minutes.
Overall 8.2 Excellent
Based on 3,886 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Good
6.8
Pros: Staff, beds
Cons: Room, ambience
Okay
4.0
Pros: Close proximity to metro station and that is it.
Cons: The facility is dirty, Hallways were vacuumed maybe a year or longer away. Large pieces of trash remain in hallway for days. The room service is mediorcre. Literally, they only change towels and straighten the upper most layer of the bed. They do not even tuck the sheets in. They never vacuum the room or wipe surfaces. It is disgusting at this hotel. Cups and glasses used are rinsed. My tea cup remains stained with tea residue that can be easily wiped when I ran my finger over it. When I complained to the front desk, I was told that room service is sourced-out and that is why it is lacking (this is not my problem, I need a clean room). I would never ever ever stay at a travelogue again, and more specifically this hotel at Waynyard. It is very shocking that a hotel which costs a good amount of money is lacking that much.
Good
7.0
Pros: Location was great.
Cons: No WiFi access in rooms. Seemed to be charged for every little thing. Example: Internet access in the lobby business PCs cost $2 for 15 minutes of internet use.
Okay
5.4
Pros: Room was clean
Cons: Dated and small rooms at a relatively high price
Excellent
8.8
Pros: Location centralized to many must see places in Sydney
Excellent
9.0
Pros: Excellent location in Sydney. Good lunch special.
Okay
5.6
Pros: It had all the basics of a normal hotel, nothing special.
Cons: I thought the staff were not very enthusiastic when I checked in. They just seem to be going through the motions.
Good
7.7
Cons: Bathroom and shower. Shower leaked all over the floor. Both rooms for both stays. There was no exhaust fan to get the steam out.
Located in Darling Harbour, this luxury hotel is within a 10-minute walk of Australian National Maritime Museum, Star Casino, and International Convention Centre Sydney. SEA LIFE Sydney Aquarium and Sydney Lyric Theatre are also within 15 minutes. Convention Light Rail Station is only a 2-minute walk and Pyrmont Bay Light Rail Station is 4 minutes.
Overall 8.2 Excellent
Based on 2,979 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
8.2
Good
7.4
Good
7.1
Pros: Friendly staff, nice food, great location.
Cons: Shouldn't have to pay for internet access or parking.
Okay
5.0
Pros: The only thing I liked was the availability of the outdoor pool and access to internet in the lobby.
Cons: When I arrived and walked into my room, it smelled horrendous. Then walking into the bathroom their was some object of grossness in the shower. We called immediately and transfered to another room that was ok, but still had an odd odor. Then later in the evening, when coming back from dinner their was puke in 2 of the 4 elevators just sitting there. The front desk was informed, but really didnt act on it. I had to ride up to my floor with puke on the ground cause the other 2 elevators were taking too long. I spent 475 dollars for the one night.....I was extremely disappointed. Didnt even bother to try and get a refund.
Mediocre
2.5
Pros: Just the receptionists - guy who took my feedback when I checked out and seemed sincerely upset that I had a bad experience and the lady receptionist who produced the bedroom slippers when housekeeping rudely said there was none. Other than that, I was totally ripped off. I know the holidays bring volume, but the hotel should've been prepared for that. If you can't handle it, don't book additional guests, especially the ones that pay and are Accor members. You'll just ruin the experience.
Cons: Booked this for NYE, our first time in Sydney, Australia, at that. Paid a hefty AUD3000 given the holiday and received a rude response with no explanation on the first night from housekeeping when I requested for bedroom slippers. Was told they ran out but reception managed to produce 2 pairs the next morning for me (reception was actually quite helpful). Used, empty glasses, utensils were left on the table after beds were made up and towels were replaced. Room was clearly not vacuumed nor cleaned as the carpet still had some pieces of paper on the floor. Moulting towels with lint sticking to the body upon use, which meant having to take a bath again to remove them. Being an Accor member and having used Novotel around the world on various travels, my family was placed on the lowest floor with the cabin crew of various airlines. Noise could be heard outside. Black out blinds were not noticeable and woke up to the bright light. Refill of water bottles inconsistent - only done on 1 out of 4 days and even after having asked 3x on the same day for a refill, was told - "that's not our department" - and so the water never arrived. Attempted many times to re-stock water in the lobby but it was always empty and finished. For AUD3,000, it was a total rip-off and after having transferred to Westin Sydney with my SPG-Marriott points and getting the best room ever and satisfactory service for another 3 nights, Novotel Sydney has made me re-evaluate and think whether I should still continue using them when I travel.
Excellent
9.1
Cons: AC stopped working in middle of the night. We alerted staff the next day and the t was fixed while we were away. We never had hot water at the bathroom sink. In fairness, we never notified the staff about the problem.
Located in Sydney Central Business District, this luxury hotel is steps away from Queen Victoria Building, The Galeries and Sydney Town Hall. Westfield Shopping Centre and Strand Arcade are also within 5 minutes. Town Hall Station is only a 2-minute walk and St. James Station is 8 minutes.
Overall 8.2 Excellent
Based on 2,893 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.5
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: We decided to have a staycation at Hilton Sydney with our toddler. Check-in was efficient where they reminded me of my suite upgrade. Enjoyed our complimentary breakfast at Glass each morning - a wide selection of hot and cold options. Access to Executive Lounge at any time between 6-9 - it can get quite busy during the evening drinks session. MAGIC team were highly responsive when it came to my requests (shoe shine, laundry and pillow selection as well as helping to arrange a spare iphone charger) and can be accessed by phone or the Hilton iphone app. Special thanks to the Glass staff member who found my toddler's toys left behind during breakfast. We were able to recover from hotel security.
Cons: Not a huge negative, but we were not provided with information regarding the available benefits at Hilton Sydney as a Diamond Hilton Honors member - something I had to confirm by dialling their MAGIC hotline. Breakfast at the Lounge is satisfactory and rates below the likes of Hilton Tokyo in terms of selection and quality - where Tokyo had an omelet station and also self service alcohol even in the morning. Barista made coffee should be complimentary during breakfast at Glass - at least for valued Diamond Hilton Honors members.
Excellent
10.0
Pros: Fabulous buffet breakfast
Excellent
8.5
Pros: Excellent location Clean and comfortable rooms
Cons: Room service was ok, but not great tasting Movies list was limited
Good
7.3
Pros: Great location, some staffs were very nice and helpful
Cons: During my last day I called for Bell to pick up my belongings but I waited 15mins and no one turn up so I end up carried them down myself.
Excellent
10.0
Pros: Great location with excellent facilities
Cons: Room and bathroom a bit on the small side
Excellent
10.0
Pros: Outstanding and polite service; rooms were serviced as we indicated a desire with the appropriate "light" and excellent Executive lounge!
Excellent
10.0
Pros: We stayed in a beautiful Relaxation room on the top floor - L43 (which we selected through the online check-in function through the Hilton app - highly recommended!). All staff we encountered were top notch. While our room was not yet ready at 4 (past the 3pm check in time), we were welcomed to enjoy some nibbles and drink at the Executive Lounge on L36. Soon after, the lounge staff provided us with our room keys where we explored the various features of our room. Most notable of which was the spa tub with complementary bath crystals. Hilton Sydney have recently (within past 6 months at least) replaced their Peter Thomas Roth toiletries with Crabtree & Evelyn - Verbena & Lavender). I first came across the range back at Hilton Tokyo in 2017 and took a liking to it. Staff ensured our room was equipped with 2 cots for our young kids. This was promptly set up prior to our arrival at the room. As a Hilton Diamond member, we received premium wifi throughout the hotel - where speeds were impressive for the most part. We were also offered a choice of complementary buffet breakfast at either Glass restaurant on L2 or the Executive Lounge on L36. The Glass breakfast was, by far, more comprehensive - although can get quite busy during peak times. Food was top notch, although it would be good if barista coffee is complementary - at least for Diamond members. We didn't try the gym and pool this time - Fitness First have bought the rights to operate the facilities and will be operational a few months into 2019. The Hilton service staff through the Hilton app or Magic function were very professional, prompt and delivered above expectations. Canapes at the Executive Lounge (6-8pm daily) features a tended bar. Nibbles for the most part differed on the two nights we were staying at the hotel. The Lounge can get quite busy at times so get in early for a seat and table. Would definitely stay again (maybe another staycation next Christmas!) would love to try the Relaxation Suite next time.
Cons: Our Relaxation room on L43 was situated next to the staff storeroom / goods lifts. As such, could hear the lifts during peak periods - not so much during the later evening. From our room, we could also hear the squeaky doors from across the hall. Perhaps timely for maintenance to give the doors some fine tuning. I would also like to see a better spread of snacks throughout the day at the Executive Lounge and perhaps complementary barista coffee at the lounge and Glass restaurant for loyal top tier Hilton members.
Excellent
9.7
Pros: Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food.
Cons: Nothing really
Excellent
9.7
Pros: Breakfast, executive lounge where both amazing! Bed was so comfortable!
Cons: Security team is very proactive, I am guessing it’s just the laws in Australia
Located in Darling Harbour, this hotel is within a 10-minute walk of Australian National Maritime Museum, Star Casino and International Convention Centre Sydney. SEA LIFE Sydney Aquarium and Sydney Tower are also within 15 minutes. Pyrmont Bay Light Rail Station and Convention Light Rail Station are within a 5-minute walk.
Overall 7.9 Good
Based on 3,241 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Pros: Was good for an overnight stop
Cons: Could have some painting issues fixed to look nicer.
Excellent
9.4
Pros: Staff was very friendly over all!
Cons: The woman working the front desk argued woth me at checkout over my bill, she looked up the wrong room even after seeing my name & the room was different. I understand different dialects and accents are hard to jugglbut more patience is important when dealing with internationals.
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