Puncak hotels

Pros: The location was perfect and also the breakfast buffet was excellent .the staff was very friendly and helpful finally the view from the balcony was exceptional

Cons: The room was a bit too used and it needed renovation also the staff can't speak English or Arabic correctly it was hard to explain things

Pros: Staff, location, outside facilities and the Masjid.

Cons: Type of food at breakfast as it is limited to mostly Asian. No variety was available.

Pros: Everything ,location, staff, food, view and beautiful ground.

Cons: None

Pros: So noisy air conditioning and poor noise proof windows. Water repellent of shower booth are so bad. Too slippery.

Cons: Bad quality food at the restaurant. Needs improvement.

Pros: Everything were good except the food quality

Cons: The breakfast choices and quality

Pros: The facility of swimming pool, there is a hot pool

Cons: Nothing

Cons: Many ants at my room

Pros: The buffet breakfast and dinner were great value and provided us with so many choices of delicious food

Cons: The shower grout was filthy, the room was very noisy, you could hear people walking down the hall and people moving furniture above us. Also reception wasn't particularly helpful in accommodating a late check out or assisting me to find a car to Jakarta.

Pros: Children warm water pool

Cons: I couldn’t get a baby crib as they’ve promised

Pros: The staff was accommodating & welcoming. They have very nice restaurant with beautiful view as well as the room balcony.

Cons: The taxi service from the hotel was expensive. It’s better to arrange daily taxi in that remote area from a tourist office in Puncak.

Pros: The location is the best because it is located at the highest peak. You can really touch the fog when it is foggy. Having a meal outside is the best with the nice weather.

Cons: They are not a new building so it has an old building feeling. But it was fine for us.

Pros: It was very nice view!!

Cons: The Puncak road was closed and we had to stop the car and wait for a few hours on the way to the hotel. Prior notice of such traffic information will be highly appreciated.

Pros: The location of the resort

Cons: The place was not clean. The breakfast and other meals were not so fresh. The place needs a major revamp.

Pros: The view of the hotel and the villa

Pros: view from our suite was wonderful

Cons: a little bit far from popular restaurants in Puncak difficult to get taxi service there (considering its location) no versatility in food offered during breakfast (can't call it continental by any means).

Pros: Good location, Break fast is good , value for money , The Room I book was small , but after i request they upgraded to big room with some add money , totally happy and fun trip for us

Cons: They have my phone number I forgot my wallet in the room they found around 10 in the morning they didn’t even let me know when I realized I called them it was about2 pm I know it’s my mistake but they should contact me

Pros: Overall experience was good.

Cons: Food for international travellers should be included in the menu..thx

Pros: I don’t like the location far away from everything

Cons: No fan in the room to hot in the morning night time cold is it okay

Pros: Great stay value for money but there is no swimpool, overal was excellent the room svc very quik and taste good. Will comeback with big fams

Cons: playground was limited

Pros: Location and Good Looking from inside and outside

Cons: No AC in the rooms

Pros: No thing

Cons: All thing

Pros: VIEW

Cons: NOT CLEAN, WE SHOULD ASK FIRST FOR NEW BED SHEET, NOT CLEAN UTENSIL

Pros: nice place and quiet... Comfortable bed and pillows good breakfast nice staffs

Cons: old furniture make it overpriced and feel like staying in a 2 stars hotel hotel needs renovation especially on furniture to make it fresher and more modern. got no print receipt for extra breakfast payment.

Pros: Staff are nice and cheerful

Cons: I stayed two nights which was horrible, there was a lot of mosquitoes and even I saw lizard on the wall, that was in my room

Cons: Old facility. Poor cleaniness

Pros: Place near with my family

Cons: No welcome drinks

Pros: Location, location and location..

Cons: Room is dirty, bed maintenance. Bad smell in the room. Not suitable for 4 class hotel..

Pros: Cheep breakfast

Cons: The room The mosquitos

Pros: Swimming pool

Cons: Door broket condition

Pros: Location is great and the facilities are great, swimming pool with slide and the playgrounds too!

Cons: The room wasn't clean enough, the soap dish was dirty.

Cons: Very poor maintenance.Worthless for money.

Pros: Location near safari garden indonesia. Playground and kid swimming pool. Private parking area.

Cons: Toilet and bathroom look dirty and not maintained well. The toilet is very narrow for adult. The wardrobe is broken and not good looking. No soap in bathroom. No lift in the building, need a struggle to bring up our luggages.

Pros: Strategic place, located on the main road, near to souvenir center.

Cons: Low response from hotel staff related to guest complaint (complaint in the early morning about 7am, still no progress untill 1pm). Room facility on third floor was awful (room 263, room leak when it rains and the rain water seepage was flooded on the floor). No elevator facility.

Pros: Close to shop

Cons: Noisy..there is loud music played behide our hotel room..

Pros: The location near resto, strategic location

Cons: The breakfast

Pros: Members of the stuff very friendly and helpful.

Cons: Very old and dirty all doors room broken bathroom very dirty..

Pros: The Park view is really awesome and beautiful, the cottages is also very nice, the local breakfast buffet is really nice and tasty..this place is really recommended for family, friends and colleague gathering due they has private meeting rooms...

Cons: Have booked a cottage for 4 pax with upstairs, unfortunately gosh in upstairs is really hot and burned! although the master Air Condition located in downstairs have set to 18c with full blow but also cannot meet the cold wind to the top..hence we sleep all in downstairs..in my opinion hotel should provide an AC also in upstairs at least a fan in case the outer whether is really hot.. Unexpected noisy day on the 2nd day of my stay where my parents need quite day for relaxing..lot of people is playing outbound games in front of my cottage, continuing with karaoke music and ended finally on 23.00.. my advise guest staff should inform us in advance that will be crowded and with noise during half day..

Pros: The bed is very comfortable. Really rested well

Cons: Whenever we take a shower, the whole bathroom gets wet. Toilet bowl and tissue roll are wet.

Pros: The staff is very humble Food is good Nice view around the hotel

Cons: No washtafel in room No table for customer stuff in room For mini studio room

Pros: Overal resort is green and staff are good

Cons: Bathroom and small kitchen area was old and dirty and need to be upgraded