New Orleans Hotels

It's very antique and beautiful

Our room was not clean

My friends and I were very satisfied with our entire stay. The hotel is absolutely gorgeous and the rooms were very comfortable. The coffee maker, microwave, and refrigerator are three amenities that I think are often taken for granted! The PB&J bar is not only charming, but a useful and welcome snack when coming in late and not wanting to spend time or money stopping somewhere else for a snack. The rooftop pool and hot tub had amazing views. Though I didn't get to use it, the fitness center on the top floor also looked well equipped and taken care of. The staff was very professional, enthusiastic, and talented. From our hotel, we were able to walk to the French quarter in 10 minutes or less, had instant access to Canal St and the St Charles streetcar, and we were also able to easily walk to the two stadiums. Would definitely look to book here first upon returning to New Orleans.

While the free wifi worked fast and was very much appreciated, on mobile devices you needed to continuously log back into it any time you turned your screen off.

I liked its atmosphere of a first class european hotel, the very good taste shown in the decoration of the room as well as the elegance of the reception area.

During our stay the used soap and shampoo were not replaced when the roorm was made,

This hotel has the perfect location for a tourist travel in New Orleans, one street away from Bourbon street and a few blocks from Jackson square. The Hotel has also the best house keeping I ever had in the USA. They really think of everything.

Unfortunately breakfast was not included in the price although this could easily be foreseen.

Great rooms that are well designed for accommodating multiple family members

We found a roach in our room the first day. When we told the woman at the front desk, she was nice and apologetic, but said it happens when there's rain. I understand, having dealt with roach in my apartment, but asked her to have the room sprayed, and wondered why that wasn't the default answer. The water stank. It smelled like putrid pond water, like it came from the river or Lake Ponchartrain. It was hard water too, so rinsing in the sink or shower is a long chore that never seems possible to finish. I believe this is what made the tub slimy and slippery. It didn't appear dirty, but it was impossible to stand in the shower without a wash cloth underfoot. The hotel is located on the 2nd-6th floors in the Ritz Carlton. The Ritz locks their doors in the evening, but the key readers don't allow Courtyard guests in, so you need to go around the block to get inside. Either way, it's a maze of elevators, since you always need to take at least 2 elevators to get to your room. The Ritz spa smells like an over-chlorinated YMCA pool, and permeates the entire lower floor. Coupled with the arctic air conditioning, coming in from the outside is a violent jolt with a mild burning sensation in the nose. And it's $25/person/day for the privilege of immersing yourself in the water.

Employees were generally happy and gladly answered any questions. Hotel is groovy and quaint, as are the rooms.

My friend and I were staying here for a conference (at a nearby hotel). It was a beautiful hotel very chic and stylish. It was well placed to walk to the French Quarter and many other points of interest. Staff was very kind, hospitable and helpful, especially Michael. We would definitely stay there again!

No cold water from the tap in our room.

Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA

Pipes broke the last night and our room had wet carpet; they moved us once I reported it

I liked the room and where the hotel was located

I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.

The salt water pool was nice.

I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower

Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.

Location is very good

The room was quite small

Great location and staff. The valet parking crew was very professional and courteous. Olga at the bar was a pleasure to talk too. I liked the modern decor as well. I would recommend this hotel most of the time.

Walls are thin--I could hear people talking on both sides of my room. I imagine it has something to do with being an old building. Fortunately it didn't last long, however, if you are there for any kind of festival where there will be a lot of late night partying (it's near Bourbon street so this may happen quite a bit), I'd recommend being one of them instead and not assuming a good night sleep.

Room was nice and clean and updated, staff was very friendly

There's no pool at this hotel like kayak claims

Staff was knowledgeable and friendly.

Parking was 3 blocks away

We just expected a little better than what we got.

Expected the sweet to be a little sweeter

The bed was extremely uncomfortable.

Children. I wish it was adult only.

Location in French Quarter was ideal. Atmosphere pleasant.

Check in took hours waiting for a cleaned room. Restaurant at breakfast was understaffed and it took 45 minutes to take our order. And not even offered a second cup of coffee. Poor way to start a day!!

The staff was the best from start to finish!! I have to give props to house keeping for the amazing job they do, Ms Julie moves through the hotel like greased lightning!! Ms Janet, our concierges, made it possible for us to see as much as possible during our stay and is very knowledgeable about the area and the best tours. Our doormen, King Saloman, Sir Larry and Sir Lawrance , as my husband liked to call them, were friendly, fun and very helpful. From front to back, the staff was amazing. Rooms are clean, comfortable and beautiful. The breakfast in the morning was wonderful, so many choices. Can you tell we loved our stay!!??

Near the famous Bourbon St.

Dirty room and absence of small fridges in the room

Riverside view, mall access from hotel, cleanliness

Pool closed due to weather, could have used a microwave and unclear channels.

The hotel was in a great location and very walkable to various New Orleans attractions. The staff was very friendly and accommodating. They allowed me to change my room to a double queen and check-in early as well as do a late check out until 3 which I appreciated. The room was a nice size for two people.

The bathroom wasn't as clean as I would like. There was hair left over from the previous occupant. The blanket was also dirty when I separated it from the sheet.

Great place to stay

Not much

A/ c didn't work had to sweat all night an the price we paid was a rip off

Free hot breakfast, rooms were clean, on main streets so no walking on sketchy back roads late at night, bed was comfortable and pillows weren't those expensive fluffy pillows that are good for nothing, water pressure was great, shower was nice, staff was friendly, a/c worked great.

No cons...

Malcolm worked at the front. He was extremely sweet and helpful, giving great recommendations on where to go and what to do. He was always very happy and looked like he loved his job, which most people dont look like.

simply superb, nice visual, great staff, very comfortable, nearby the points of interest. ...and a great summer deal for the rooms

nothing...but the parking was a bit awkward, even with the valet. but not terrible

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On the St. Charles Trolley route, so easy to come and go at all times of day or night. Room furnishings were modern, and made you feel comfortable. Front desk staff helped us with luggage and cabs. Very nice.

Ms. Kenya at the front desk made our trip very wonderful with her service and smile. We like to thank her for her hospitality.

Good price. Bed was comfortable. Room was clean.

Not many amenities

Our room 1236 was a great room for us! The facilities were great and the staff was lovely. We enjoyed the food in the restaurant and the Wednesday jazz players. We would definitely return the next time we are in town!

We are frequent visitors of the Ritz Carltons and this was the worst facility I've ever been to and service was poor. I was paying $600 a night and felt like I was staying at a Sheraton or worst.

Delay in getting towels when calling Response time was greater than 30 minutes

Good Location, nice room and comfortable bed. Friendly staff. I'd stay there again!

Perfect location to explore new orleans

The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!

Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.

Small room

Breakfast good, comfy beds

Maid didn't leave shampoo, etc in our room , but in our othet parties room she did.

The rooms and common areas are beautiful. The staff was very attentive. Great breakfast.

You can't open the window. so the only ventilation is the heating/cooling system.

When we arrived door service was great but the front desk lady was very disrespectful. We arrived a couple hours early before our original check in time at 3 and it seemed like she was bothered by a previous incident. No eye contact and we could barely hear her speak because she spoke so low. The overall stay was mediocre, the last night fire alarms continued to go off through out the night making it extremely hard to get a good rest.

We enjoyed staying at the Omni. Very comfortable beds, courteous staff. Hotel is located away from all the hustle and bustle but still within walking distance of everything. There was an outlet center right across the street which was great too.

I really like the proximity to shopping, restaurants, and the aquarium.

The restaurant was closed

When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.

That we couldn't stay longer this time.

Romantic style of hotel.

Poolside dirty. Big construction in front of hotel which is and was not published .....

The staff was very friendly and helpful. This was the second time we've stayed there and we will probably stay again.

Everything

Nothing

I thought the hotel staff when we checked in was very nice. She was helpful and suggested places to eat etc. The hotel courtyard was emaculate and very pretty.

I thought the hotel was quaint and unique however, the rooms are not consistent. As I was looking into rooms (when they were being cleaned) there were some rooms that were somewhat nice however, ours was not. The room l stayed in looked as if it hadn't been updated since the 1970'S. The chairs in the room were stained and I wouldn't sit on them without a towel. The tv was too small for the room and was very old. Half the screen was pink and the other half was blue. I think the cost of the hotel is too high for what you get.

The staff was incredibly lovely! They were super helpful with events going on in the Quarter, and the hotel itself is a perfect location! We had amazingly comfy king bed with a gorgeous shared balcony off the back. I loved that among the bathroom amenities that they included a makeup remover toilet! That was truly a life saver after a long night of great music and libations in the neighborhood. We will definitely stay here again when we're back in NoLa!

The bathroom was a touch out dated for those that mind, but we certainly didn't! :)

Once we complained about the room we were upgraded to a beautiful room. The one we were expecting.

Had to complain to get a room that was even tolerable. Would have liked to get a nice room from the start rather than feeling like we had to complain to have a good experience on vacation.

We only stayed one night but the staff were excellent, very welcoming and friendly. They let us check in early and gave us drink tickets for the hotel bar May Bailey's, even giving us an extra ticket since there were 3 of us. The bartender at May Bailey's was great too, very amiable, and told us the history of the bar and humored my friend when he asked about ghosts. When we came back late at night and were taking pictures, one of the staff recommended a good view from the second floor balcony if we liked pictures. The beds were heaven. I didn't even want to leave the room, those beds were soooo comfortable! Breakfast in the morning was pretty good with lots of options, better than any continental I've ever had. We had a wonderful time, only wish we had been able to stay longer! In future trips to NOLA, I will definitely be staying at the Dauphine Orleans again.

Nothing major, just a hair in the sink and one in the tub. Otherwise very cleanly.

Great hotel. Really accommodating. They let us check in early and then also held our big suitcase our last day there even after check out. When we came back to get it they had a cab waiting to take us to the airport.

The parking is horrible, you should have valet parking.

It was close to the French Quarter and an easy walk.

Our room was located close to the freight elevator and was very smoky smelling constantly, as was the computer room.

Price was right

General feeling of location and staff greeting did not make me feel comfortable enough to stay. To be fair I checked in much too late and that was my fault. I would stay to anyone who wants to stay here bring a friend and be prepared for a haunted house type of experience.

The room was rough, comfortable enough, the house is a cool old building, and the location is very close to the Convention center.

The internet is a weak slow signal available only in the common room, which is full of people eating smelly food and watching TV very loudly. There was almost no hot water on the third floor. Expect to take cold showers.