Best hotels in New Town (Key West)
The Hyatt Residence Beach House is a premier hotel in Key West, with ideal views of the Gulf of Mexico. Rooms feature the many comforts of home including full kitchens with a stove, oven, refrigerator, and coffee maker. Private furnished balconies offer clear views of the waters of Key West. With plenty of activities for everyone and white sandy beaches, it is easy to relax in comfort at The Hyatt Residence Club. A business center is offered with printers, computers, and a fax machine. A fitness center is available and features a selection of equipment including strength training equipment, and treadmills. There are several on site amenities to make every visitor's stay easier including concierge services. After a day of exploring, and shopping, guests can book an appointment at the Hyatt Centric Jala Spa and soothe away stress. Professional massage therapists are available and offer a variety of treatments and services seven days a week. Guests can pick and choose from a variety of sessions such as Hot Stone Massage and Reiki. While staying, guests can enjoy dining at SHOR American Seafood Grill for beautiful views of the Gulf of Mexican while dining on breakfast, lunch, and dinner. Catch a sunset and enjoy a casual yet romantic setting at The Blue Mojito Pool Bar and Grill and delight in handcrafted cocktails and casual American fare from burgers to fresh salads. After a day of relaxation at the beach and a night out on the town, end the evening at The Hyatt Residence.
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Overall 9.0 Excellent
Based on 382 reviews
All reviews
- All reviews
- Families
Excellent
9.5
Pros: Liked the location and pool area with games. Also liked having a kitchen in my room.
Excellent
10.0
Pros: Well maintained and the atmosphere was great.
Okay
5.8
Pros: Size of room
Excellent
9.3
Pros: This hotel is in a great location, and the pool area is very nice, the little beach was quite and charming. Our room was very spacious, very comfortable and super clean and even though we had hot humid weather during our stay, we enjoyed staying outside on the balcony. We'll definitely go back
Excellent
8.8
Pros: The apartment was perfect and confortable for our family of 6. Clean and convenient.
Okay
5.8
Pros: Nice area and surroundings.
Excellent
10.0
Pros: It's simply beautiful. You can watch the sunset by the Tiki bar, play various activities or you can simply relax. The rooms are clean and spacious & the porch is amazing. So much room.
Excellent
9.5
Pros: 2 BR offers plenty of room with 2 baths & nice size screened porch. Great facilities & nice pool! Location is about 15 minutes out of the downtown / Old Town area.
Good
6.8
Pros: Love the overall facility and location. Staff was very pleasant, understanding, accommodating and helpful.
Details
Reviews
Overall 9.0 Excellent
Based on 382 reviews
Bar
10.0
Pool
9.9
Amenities
9.6
Vibe
9.5
Comfort
9.4
Room
9.4
Cleanliness
9.0
Service
8.8
Food
8.7
Location
8.2
Room
9.0
Service
8.8
Location
8.3
9.5 Excellent
Pros: Liked the location and pool area with games. Also liked having a kitchen in my room.
Cons: Little noisy with people and partying. Could hear footsteps and banging upstairs. Otherwise, good.
10.0 Excellent
Pros: Well maintained and the atmosphere was great.
Cons: We didn’t have a car so we had a bit of a challenge getting supplies for kitchen.
5.8 Okay
Pros: Size of room
Cons: Old wallpaper peeling off out dated rooms. Beds uncomfortable. Seaweed at beach area- unable to swim.
9.3 Excellent
Pros: This hotel is in a great location, and the pool area is very nice, the little beach was quite and charming. Our room was very spacious, very comfortable and super clean and even though we had hot humid weather during our stay, we enjoyed staying outside on the balcony. We'll definitely go back
Cons: The parking could have been better just by assigning a parking spot to a specific room so we didn't have to roam the entire parking garage trying to find a free spot, but that was just a minor thing. Overall the hotel was great.
8.8 Excellent
Pros: The apartment was perfect and confortable for our family of 6. Clean and convenient.
Cons: It is a bit away from downtown Key West, but not faraway by car
5.8 Okay
Pros: Nice area and surroundings.
Cons: No cleaning during our stay of four days.
10.0 Excellent
Pros: It's simply beautiful. You can watch the sunset by the Tiki bar, play various activities or you can simply relax. The rooms are clean and spacious & the porch is amazing. So much room.
Cons: The phone calls about the time share.
9.5 Excellent
Pros: 2 BR offers plenty of room with 2 baths & nice size screened porch. Great facilities & nice pool! Location is about 15 minutes out of the downtown / Old Town area.
Cons: Nothing
6.8 Good
Pros: Love the overall facility and location. Staff was very pleasant, understanding, accommodating and helpful.
Cons: The initial room had hair under the covers in both of the bedrooms. Jacuzzi tub was half washed. Appeared that the room was not cleaned properly.
The Hyatt Residence Beach House is a premier hotel in Key West, with ideal views of the Gulf of Mexico. Rooms feature the many comforts of home including full kitchens with a stove, oven, refrigerator, and coffee maker. Private furnished balconies offer clear views of the waters of Key West. With plenty of activities for everyone and white sandy beaches, it is easy to relax in comfort at The Hyatt Residence Club. A business center is offered with printers, computers, and a fax machine. A fitness center is available and features a selection of equipment including strength training equipment, and treadmills. There are several on site amenities to make every visitor's stay easier including concierge services. After a day of exploring, and shopping, guests can book an appointment at the Hyatt Centric Jala Spa and soothe away stress. Professional massage therapists are available and offer a variety of treatments and services seven days a week. Guests can pick and choose from a variety of sessions such as Hot Stone Massage and Reiki. While staying, guests can enjoy dining at SHOR American Seafood Grill for beautiful views of the Gulf of Mexican while dining on breakfast, lunch, and dinner. Catch a sunset and enjoy a casual yet romantic setting at The Blue Mojito Pool Bar and Grill and delight in handcrafted cocktails and casual American fare from burgers to fresh salads. After a day of relaxation at the beach and a night out on the town, end the evening at The Hyatt Residence.
Explore the Florida Bay away from the bustling Key West area at the Parrot Key Hotel and Resort. Travelers can experience a hidden getaway as they enjoy the lush landscape across the five-acre waterfront property, a wide front porch with rocking chairs, and a beautiful beach not far away. Located on the Florida Bay away from the entertainment district, Parrot Key’s quiet neighborhood offers a welcoming atmosphere. While the hotel is hidden among the lush grounds, there are still stores like Publix and Home Depot a few blocks away. A free shuttle is offered to and from Smathers Beach; however, Duval, where the main entertainment and dining is located, is accessible by a short car or taxi ride. The getaway hotel is accompanied by four pools spread across the property, a tropical-style restaurant and tiki bar, and a small gym. The hotel offers concierge services for guests such as parasailing, boating, kayaking, tennis, gold, and jet skiing. Bicycles, scooters, and water vehicles are a great way to get around the property and surrounding areas. The 148-rooms at Parrot Key Hotel and Resort are designed like townhouses and condos since the property was originally meant to be a townhome community. The rooms are decorated with brightly colored Bahamian-influenced décor and range from studios to three-bedroom suites. Standard and convenient room amenities are provided for travelers, and some rooms offer water views. With a brand new, refined, and completely refreshed look, Parrot Key Hotel and Resort stays true to the original Key West spirit while providing an island getaway for travelers.
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Overall 8.9 Excellent
Based on 1,728 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Friendly staff and clean.
Excellent
9.5
Pros: Cleanliness, friendly staff, ocean view, big room, comfy beds and cold a/c definitely a must!
Excellent
10.0
Pros: I loved having the opportunity to sit on our balcony and drink coffee. It was very much needed
Excellent
10.0
Pros: this was a great trip for my husband and 2 teenage daughters. We had great food, incredible service at the pool, restaurant, bar, concierge and front desk.
Excellent
10.0
Pros: When I went on the outside I could but my toes In the sand
Excellent
9.5
Pros: Beautiful property, excellent staff. Location is good for tourists, who want to explore the town. Lyft to Douval St. is like 15 USD. You can also use free shuttle.
Excellent
9.5
Pros: Excellent hotel, friendly staff, clean (as it should be). I would come back again.
Excellent
8.0
Pros: Everything except room service.
Good
7.0
Pros: The Ressort is super nice. Pool area nice....rooms are spacious and nice.... nothing to complain about.
Excellent
10.0
Pros: Everything excellent holiday resort! Loved it.
Good
7.5
Pros: Very clean, staff was extremely helpful and friendly. Great shower, towels, & toiletries. Places themselves were very cute and modern.
Excellent
10.0
Pros: Amazing hotel
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Details
Reviews
Overall 8.9 Excellent
Based on 1,728 reviews
Vibe
9.6
Amenities
8.8
Comfort
8.7
Room
8.7
Pool
8.2
Service
7.7
Location
7.4
Breakfast
7.0
Beach
5.8
Food
5.1
WiFi
5.0
Wellness
0.5
Vibe
9.7
Amenities
8.9
Room
8.6
Comfort
8.5
Pool
8.3
Service
8.1
Breakfast
6.9
Location
6.8
Beach
5.1
Value
4.7
Food
4.6
Vibe
9.6
Amenities
9.2
Comfort
8.8
Room
8.8
Pool
8.3
Cleanliness
8.0
Service
7.8
Location
7.7
Food
5.0
10.0 Excellent
Pros: Friendly staff and clean.
Cons: The pillows on the bed were really big and firm.
9.5 Excellent
Pros: Cleanliness, friendly staff, ocean view, big room, comfy beds and cold a/c definitely a must!
Cons: No beach access.
10.0 Excellent
Pros: I loved having the opportunity to sit on our balcony and drink coffee. It was very much needed
Cons:
10.0 Excellent
Pros: this was a great trip for my husband and 2 teenage daughters. We had great food, incredible service at the pool, restaurant, bar, concierge and front desk.
Cons:
10.0 Excellent
Pros: When I went on the outside I could but my toes In the sand
Cons: Wish the bathroom had a grab bar in the shower
9.5 Excellent
Pros: Beautiful property, excellent staff. Location is good for tourists, who want to explore the town. Lyft to Douval St. is like 15 USD. You can also use free shuttle.
Cons: Beaches aren’t at walking distance.
9.5 Excellent
Pros: Excellent hotel, friendly staff, clean (as it should be). I would come back again.
Cons: Would be nice to have a self-parking on premises option, instead of the "mandatory" valet.
8.0 Excellent
Pros: Everything except room service.
Cons: The Resort was very nice and everything that I had hoped for. Most of the resort staff that we came in contact with were great (valet, concierge, some in the front desk, pool waiter staff) were all great. I am extremely disappointed with room service and upset that I wasted time and energy thinking about them during my vacation. At checkout the person that checked me out asked about my experience and when I started to mentioning my concerns she did not let me finish my thought and she told me exactly what I had in mind before I even said anything . Then she started looking at the ceiling and everywhere else except at me to get me out as soon as possible even though it was 6:30 AM and no one else was there so offered what I felt was an insincere apology. As far as ROOM SERIVCE after the first night we were serviced between 4:30 pm and 6:00 pm not exactly sure on timing but everything was fine. On the second day room service was in at about the same time but it was done very sloppy and poor. The bed was done sloppy, towels were picked up from the floor and replaced with one large towel in the master bath (had to get more towels from the pool area), we were out of Kleene and they were not replaced, there was garbage throughout the floor and it was not vacuumed or at least picked up, living room table was not wiped cleaned all dirty cups were left on the table with no replacements or dishwashing soap so we can wash them on our own. That second afternoon I assumed that room service was probably short staffed and probably ran out of time and they rushed out so I gave them a pass and dealt with it. After the third night no one ever showed up for room service so we had to go out and purchase some soap to wash some cups. We now had garbage pilled because we had no garbage bags. I was very unhappy because this was supposed to be a luxury resort that WAS NOT CHEAP so we should have had better service or if the hotel is not fully staffed we should have been pre warne
7.0 Good
Pros: The Ressort is super nice. Pool area nice....rooms are spacious and nice.... nothing to complain about.
Cons: But... the only one Restaurant at the Ressort is closing the kitchen at 9 pm and you don’t have any chance to get food there... even not a small bite. After the kitchen is closed at 9pm the bar is still open to 10 pm.... but the staff is frequently offering the check to you. We felt like they want to „kick us out“ as they are seeing a risk to finish their shift „in time“. I mean Key West and it’s Ressorts are made for vacation..... for that purpose the restaurant and bar closes too early. Everywhere on the globe at any Ressort you can order food up to 10 or 11 pm (at least bar food/small bites).
10.0 Excellent
Pros: Everything excellent holiday resort! Loved it.
Cons: All was fantastic
7.5 Good
Pros: Very clean, staff was extremely helpful and friendly. Great shower, towels, & toiletries. Places themselves were very cute and modern.
Cons: Fridge was too small to store even leftovers. One tiny garbage can in entire room. Parking was cumbersome and expensive only being able to access car by valet. Just felt like there were constant charges at every turn. We didn't think the resort fee was necessary. The things I imagine it included should have been part of the charge for the room.
10.0 Excellent
Pros: Amazing hotel
Cons: Pool bathrooms need upgrades
Explore the Florida Bay away from the bustling Key West area at the Parrot Key Hotel and Resort. Travelers can experience a hidden getaway as they enjoy the lush landscape across the five-acre waterfront property, a wide front porch with rocking chairs, and a beautiful beach not far away. Located on the Florida Bay away from the entertainment district, Parrot Key’s quiet neighborhood offers a welcoming atmosphere. While the hotel is hidden among the lush grounds, there are still stores like Publix and Home Depot a few blocks away. A free shuttle is offered to and from Smathers Beach; however, Duval, where the main entertainment and dining is located, is accessible by a short car or taxi ride. The getaway hotel is accompanied by four pools spread across the property, a tropical-style restaurant and tiki bar, and a small gym. The hotel offers concierge services for guests such as parasailing, boating, kayaking, tennis, gold, and jet skiing. Bicycles, scooters, and water vehicles are a great way to get around the property and surrounding areas. The 148-rooms at Parrot Key Hotel and Resort are designed like townhouses and condos since the property was originally meant to be a townhome community. The rooms are decorated with brightly colored Bahamian-influenced décor and range from studios to three-bedroom suites. Standard and convenient room amenities are provided for travelers, and some rooms offer water views. With a brand new, refined, and completely refreshed look, Parrot Key Hotel and Resort stays true to the original Key West spirit while providing an island getaway for travelers.
The Key West Marriott Beachside Hotel is one of the highest rated Key West hotels in the Florida Keys now with a 16 slip Marina with water-sports rentals, overnight dockage with dock and dine. This Marriott resort hotel is set on seven lush acres with a tanning beach NOT A SWIMMING BEACH and waterfront pool for hotel guests. During your stay you'll be located in the ideal location for your Key West vacation with easy access to arts and entertainment throughout Key West. With the largest ballroom of all Key West hotels, this waterfront location is ideal for Key West weddings and receptions. Choose from several restaurants and dining options including contemporary food at Tavern N'Town, room service and casual food at poolside Blue Bar. Florida Keys recreation, enjoy golf at the Key West Golf Club, spa services, scuba, snorkeling, sailing, jet skiing, kayaking, and hiking the nature trails. You also get the hotel's complementary downtown shuttle to experience everything Key West has to offer and no resort fee
Overall 8.7 Excellent
Based on 1,475 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: The king sweet was fananominal.
Good
6.8
Pros: The hotel was beautiful.
Good
7.0
Pros: Clean, pool, hot tub, comfortable beds
Okay
5.0
Pros: Niice hotel
Good
7.0
Pros: We like the confort of the beds and the pillows. The quality of the room and decorations.
Excellent
10.0
Pros: Everything, the welcome with champagne, the staff, the bar, swimming pool, the saltwater hot tub, and the view is perfect.
Poor
1.0
Pros: Rude staff.. would never come back!
Good
7.0
Pros: It was clean and enjoyed the 24/7 pool
Excellent
10.0
Pros: Spectacular room, grounds well kept.
Excellent
10.0
Good
7.0
Pros: Easy booking, clean comfortable bed
Excellent
10.0
Pros: Everything was wonderful!
Details
Reviews
Overall 8.7 Excellent
Based on 1,475 reviews
Bar
9.2
Service
8.2
Pool
8.0
Room
8.0
Location
7.3
Breakfast
6.1
Beach
4.9
Service
8.7
Cleanliness
8.5
Pool
8.3
Room
7.7
Comfort
7.7
Location
7.3
Value
6.0
Breakfast
5.9
Beach
4.3
Room
7.6
Location
7.6
Service
6.9
Beach
5.0
10.0 Excellent
Pros: The king sweet was fananominal.
Cons: Not one thing.
6.8 Good
Pros: The hotel was beautiful.
Cons: I was charged for parking and took an Uber to the hotel. I asked for my account to be credited and it never was. $24.99 plus tax.
7.0 Good
Pros: Clean, pool, hot tub, comfortable beds
Cons: Staff had our check-in date on the wrong day. Staff overbooked us on our snorkeling trip and we would missed it if two other people didn't show up on time. Staff gave me another guest's checkout paperwork when we left.
5.0 Okay
Pros: Niice hotel
Cons: No one ever came to clean it. Staff did I not seem to care
7.0 Good
Pros: We like the confort of the beds and the pillows. The quality of the room and decorations.
Cons: We had a real problem in the check in because the manager told us that the hotel was sold out and they hadn’t any room available.I showed her my confirmed reservation that I received from booking. She called booking and said that the hotel was Sold out. She was gentille and nice but she tried to solve the issue sending us to a 3 star hotel and I argued that it was not good for us. She called other hotel that I suggested and I realized that she wanted to send us there and afford for it in name of Marriott Hotel. At the end and after waiting more than 30 minutes she told me that she needs to make coordinations with other guests in order to give us one room. Finally, she gave us a beautiful room that we appreciate but it would be better if she would have given us the upgrade room and avoid the bad moment.
10.0 Excellent
Pros: Everything, the welcome with champagne, the staff, the bar, swimming pool, the saltwater hot tub, and the view is perfect.
Cons:
1.0 Poor
Pros: Rude staff.. would never come back!
Cons: Never again.. customer service horrible!
7.0 Good
Pros: It was clean and enjoyed the 24/7 pool
Cons: It's called a beachside hotel but not located on an actual beach. You cannot swim in the water near the hotel. The rooms are tiny and the doors to the A/B rooms slam so hard that it wakes you up every time it closes.
10.0 Excellent
Pros: Spectacular room, grounds well kept.
Cons: Breakfast was delicious yet a bit pricey. Although the vouchers are offered if you dined there the previous evening, you can't do that every night. Rather than the vouchers, i'd rather see a discounted breakfast for hotel guests.
10.0 Excellent
Pros:
Cons: Did not cater to people with allergies
7.0 Good
Pros: Easy booking, clean comfortable bed
Cons: No view from room at all-just some leaves. Staffs said no breakfast so I produced email from booking.com, Beach was not easily accessible and very pricey to be along main HWY
10.0 Excellent
Pros: Everything was wonderful!
Cons: We had a staff member walk into our room while myself and child were on balcony and my husband had our toddler in the shower at 7p.m. In the evening getting ready to go out for dinner asking if we needed towels when they had already come and cleaned our room and replaced towels that same morning.
The Key West Marriott Beachside Hotel is one of the highest rated Key West hotels in the Florida Keys now with a 16 slip Marina with water-sports rentals, overnight dockage with dock and dine. This Marriott resort hotel is set on seven lush acres with a tanning beach NOT A SWIMMING BEACH and waterfront pool for hotel guests. During your stay you'll be located in the ideal location for your Key West vacation with easy access to arts and entertainment throughout Key West. With the largest ballroom of all Key West hotels, this waterfront location is ideal for Key West weddings and receptions. Choose from several restaurants and dining options including contemporary food at Tavern N'Town, room service and casual food at poolside Blue Bar. Florida Keys recreation, enjoy golf at the Key West Golf Club, spa services, scuba, snorkeling, sailing, jet skiing, kayaking, and hiking the nature trails. You also get the hotel's complementary downtown shuttle to experience everything Key West has to offer and no resort fee
Uncover the vibrant culture of the island at Fairfield Inn & Suites Key West at The Keys Collection. Seamlessly begin your trip virtually the moment your plane lands, thanks to our convenient location just 1.6 miles from Key West International Airport. Our family-friendly hotel offers a charming home base near beloved hot spots such as Duval Street and Mallory Square. When you're ready to settle down, take a moment to yourself in our rooms and suites outfitted with complimentary Wi-Fi, mini-refrigerators and microwaves. Following your night of rest, wake up to a delicious meal from our free breakfast buffet, enjoy a workout in our fitness center or take a dip in our outdoor pool. With 11,060 square feet of outdoor event space, we're also an ideal choice for any special celebration or wedding. At Fairfield Inn & Suites Key West at The Keys Collection, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
Overall 8.5 Excellent
Based on 1,421 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Great place to stay. Clean and comfortable.
Excellent
10.0
Pros: We arrived earlier and the gave us an available room immediately!! One free drink per night, was really good for budget!! The room is comfortable and spacious!!
Excellent
10.0
Excellent
8.8
Pros: Loved the breakfast, and the coffee was great so hot and you also had the best creamers!! Staff was great! Kids loved the free smoothies by the the pool!! The the roosters were too funny!
Excellent
8.8
Pros: beds
Excellent
9.5
Pros: Very Clean and nice comfortable bed!!
Excellent
9.4
Pros: The pool and the Pool Bartender Steve was very professional and awesome!
Excellent
9.5
Pros: Tasty - good variety
Good
6.8
Pros: Pool was good.
Excellent
10.0
Pros: All the amenities provided.
Good
7.5
Pros: Very laid back
Excellent
10.0
Pros: The hotel was great. I was so happy because the day I checked out I left my phone in the room when I came back to get the house keeping woman had taken it to the office she walked me to the office to make sure I got it. I was so happy she could have easily said she hadn't seen it.
Details
Reviews
Overall 8.5 Excellent
Based on 1,421 reviews
Pool
8.7
Service
8.5
Amenities
8.4
Breakfast
8.3
Vibe
8.2
Room
7.9
WiFi
7.9
Comfort
7.5
Location
7.2
Value
6.0
Wellness
2.1
Pool
8.6
Service
8.5
Breakfast
8.1
Room
8.0
Cleanliness
7.9
Comfort
7.8
Location
7.7
Value
5.7
Pool
8.9
Breakfast
8.5
Service
8.5
Cleanliness
7.8
Comfort
7.7
Room
7.7
Location
7.2
Value
6.2
10.0 Excellent
Pros: Great place to stay. Clean and comfortable.
Cons:
10.0 Excellent
Pros: We arrived earlier and the gave us an available room immediately!! One free drink per night, was really good for budget!! The room is comfortable and spacious!!
Cons:
10.0 Excellent
Pros:
Cons: Nothing it was perfect
8.8 Excellent
Pros: Loved the breakfast, and the coffee was great so hot and you also had the best creamers!! Staff was great! Kids loved the free smoothies by the the pool!! The the roosters were too funny!
Cons: The wait for the shuttle in the very hot sun! But it was mini lobster season, so maybe that’s why the big wait, maybe a shelter or something with a cover would be helpful especially at Mallory Square.
8.8 Excellent
Pros: beds
Cons: breakfast was not good. The coffee, omelets and others were not hot, I saw delay cleaning tables, a few fruits, no bananas.
9.5 Excellent
Pros: Very Clean and nice comfortable bed!!
Cons: A little far from downtown
9.4 Excellent
Pros: The pool and the Pool Bartender Steve was very professional and awesome!
Cons: The staff was a bit rude when we checked in but got better as the stay went on!
9.5 Excellent
Pros: Tasty - good variety
Cons: Turkey sausage was not good.
6.8 Good
Pros: Pool was good.
Cons: Rooms could be modernised. A bit like a chalets. Clean and comfortable though.
10.0 Excellent
Pros: All the amenities provided.
Cons: The side walk was under construction and resulted in having a long walk.
7.5 Good
Pros: Very laid back
Cons: Hot tub would have been nice and better breakfast
10.0 Excellent
Pros: The hotel was great. I was so happy because the day I checked out I left my phone in the room when I came back to get the house keeping woman had taken it to the office she walked me to the office to make sure I got it. I was so happy she could have easily said she hadn't seen it.
Cons:
Uncover the vibrant culture of the island at Fairfield Inn & Suites Key West at The Keys Collection. Seamlessly begin your trip virtually the moment your plane lands, thanks to our convenient location just 1.6 miles from Key West International Airport. Our family-friendly hotel offers a charming home base near beloved hot spots such as Duval Street and Mallory Square. When you're ready to settle down, take a moment to yourself in our rooms and suites outfitted with complimentary Wi-Fi, mini-refrigerators and microwaves. Following your night of rest, wake up to a delicious meal from our free breakfast buffet, enjoy a workout in our fitness center or take a dip in our outdoor pool. With 11,060 square feet of outdoor event space, we're also an ideal choice for any special celebration or wedding. At Fairfield Inn & Suites Key West at The Keys Collection, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
Escape to paradise at The Gates Hotel Key West. This stunning hotel is a true Key West jewel, featuring contemporary rooms, a full onsite fitness center, a massive pool with cabanas and a celebrated local bar and some of the best gastrotruck cuisine on the island, popular with guests and locals alike. The hotel is also pet-friendly, so furry family members can soak up the sun and warm hospitality. The Gates Hotel Key West is a treat for the senses, from its luxuriously-appointed, beautifully-decorated guest rooms to its onsite cigar lounge, craft cocktails and casual gourmet cusine. Rooms feature hardwood floors, leather armchairs, full bathrooms with premium amenities and sublimely cozy beds. Select guest rooms feature private terraces as well as unparalleled access to the pool, bar and lounge areas. The Rum Row, the bar at The Gates Hotel Key West, recalls the city's important history during the Prohibition era with its exclusive partnership with First Legal Rum Distillery. First Legal's rum is prominently featured in Rum Row's celebrated craft cocktails and punches; even more of Key West's intriguing history is celebrated at the cigar lounge, where Rodriguez cigars can be enjoyed into the wee small hours. The hotel is the permanent home to the Blind Pig gastrotruck, showcasing regional flavors with small bites and hearty entrees, featuring a delectable fusion of Cuban, Carribbean and Bahamian dishes. When paired with a rum cocktail and a Rodriguez cigar, the Blind Pig offers guests the ultimate in relaxed, Key West-style fine dining.
Overall 8.5 Excellent
Based on 691 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The concierge was very informative! We were directed to all the activities that we wanted to do, as well as the amenities that were at the hotel. Beach towels provided by the pool, along with drink & food poolside. (just be cautious of the roosters).
Okay
5.0
Pros: It was pet friendly.
Okay
5.0
Pros: The property was beautiful awsome pool and pool bar.
Excellent
10.0
Pros: The facilities, house keeping staff and the waiters were amazing.
Mediocre
3.0
Pros: They offer free shuttle to downtown.
Excellent
10.0
Pros: Clean modern nice staff
Excellent
8.8
Pros: How hard the staff was trying to make us feel comfortable at all times
Good
6.8
Pros: Starbucks in the hotel , over all no bad but nothing special .
Okay
4.5
Pros: The only was the pool ...
Excellent
10.0
Pros: Everything ... the property is fantastic ...the landscaping is beautiful. The staff was super friendly and helpful . I will be back
Excellent
10.0
Pros: Staff was amazing, atmosphere was beautiful, fun for entire family
Excellent
10.0
Pros: We loved the food truck and the general atmosphere!
Details
Reviews
Overall 8.5 Excellent
Based on 691 reviews
Vibe
9.6
Bar
9.2
Service
9.1
Pool
9.0
Cleanliness
8.8
Room
8.3
Location
8.3
Value
8.1
Food
6.4
Breakfast
4.5
Beach
3.6
Vibe
9.5
Bar
9.3
Pool
9.2
Service
9.2
Location
8.6
Cleanliness
8.5
Value
8.4
Room
7.8
Food
6.3
Vibe
9.5
Bar
9.3
Pool
9.2
Service
9.0
Cleanliness
8.9
Room
8.2
Value
8.2
Location
7.9
Food
6.2
10.0 Excellent
Pros: The concierge was very informative! We were directed to all the activities that we wanted to do, as well as the amenities that were at the hotel. Beach towels provided by the pool, along with drink & food poolside. (just be cautious of the roosters).
Cons: The elevator wasn't the best option. The door didn't close all the way and made a weird noise. Thankfully this hotel was only 2 flights of stairs.
5.0 Okay
Pros: It was pet friendly.
Cons: The receptionist didn’t know it was pet friendly or that we were celebrating a special occasion. She treated us poorly because we arrived before my requested room was ready. She offered a double queen bed room & when I refused I was told I would have to wait.
5.0 Okay
Pros: The property was beautiful awsome pool and pool bar.
Cons: Well the first room we got the AC did not work and the second room we got there refrigerator did not work 5he maintenance guy that came to check the rooms bo5h times was drink you could smell the alcohol on him itsa real shame the property is very beautiful.
10.0 Excellent
Pros: The facilities, house keeping staff and the waiters were amazing.
Cons: When I checked in, the clerk didnt offer my wife and I cocktails as he did another couple.
3.0 Mediocre
Pros: They offer free shuttle to downtown.
Cons: First of all it is not hotel it's just motel. A/C was very noisy. Furniture old and broken.
10.0 Excellent
Pros: Clean modern nice staff
Cons: Pool water was too hot not enough towels for the pool had to go in 3 times till they were finally out
8.8 Excellent
Pros: How hard the staff was trying to make us feel comfortable at all times
Cons:
6.8 Good
Pros: Starbucks in the hotel , over all no bad but nothing special .
Cons: 2 hotels support each other u may get confused , broke mirror at the hotel parking over the night - no monitoring at the hotel Parking .
4.5 Okay
Pros: The only was the pool ...
Cons: I payed 400$ for a room super small no microwave in the room very small space if your traveling with your family I would think for the price I would be getting a suit room. I top of that way want to charge you 100 to be held if anything is damaged . I believe that’s way to much even for the location of key west . I would not go back to this hotel .
10.0 Excellent
Pros: Everything ... the property is fantastic ...the landscaping is beautiful. The staff was super friendly and helpful . I will be back
Cons: My room could be freshened up a little.. like caulking around the bathroom tube tiles and maybe fresh paint in the room in general .
10.0 Excellent
Pros: Staff was amazing, atmosphere was beautiful, fun for entire family
Cons: Nothing
10.0 Excellent
Pros: We loved the food truck and the general atmosphere!
Cons: I thought the front desk area was lacking a proper welcome.
Escape to paradise at The Gates Hotel Key West. This stunning hotel is a true Key West jewel, featuring contemporary rooms, a full onsite fitness center, a massive pool with cabanas and a celebrated local bar and some of the best gastrotruck cuisine on the island, popular with guests and locals alike. The hotel is also pet-friendly, so furry family members can soak up the sun and warm hospitality. The Gates Hotel Key West is a treat for the senses, from its luxuriously-appointed, beautifully-decorated guest rooms to its onsite cigar lounge, craft cocktails and casual gourmet cusine. Rooms feature hardwood floors, leather armchairs, full bathrooms with premium amenities and sublimely cozy beds. Select guest rooms feature private terraces as well as unparalleled access to the pool, bar and lounge areas. The Rum Row, the bar at The Gates Hotel Key West, recalls the city's important history during the Prohibition era with its exclusive partnership with First Legal Rum Distillery. First Legal's rum is prominently featured in Rum Row's celebrated craft cocktails and punches; even more of Key West's intriguing history is celebrated at the cigar lounge, where Rodriguez cigars can be enjoyed into the wee small hours. The hotel is the permanent home to the Blind Pig gastrotruck, showcasing regional flavors with small bites and hearty entrees, featuring a delectable fusion of Cuban, Carribbean and Bahamian dishes. When paired with a rum cocktail and a Rodriguez cigar, the Blind Pig offers guests the ultimate in relaxed, Key West-style fine dining.
When you stay at this condo in Key West, you'll be by the sea, within a 5-minute drive of Key West Art and Historical Society and Smathers Beach. Featured amenities include laundry facilities and an elevator (lift). A roundtrip airport shuttle is complimentary (available on request), and a ferry terminal shuttle is also provided at no charge.
Overall 8.4 Excellent
Based on 584 reviews
All reviews
- All reviews
- Families
Excellent
8.3
Pros: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night.
The pool is opened till 10pm which is perfect.
Details
Reviews
Overall 8.4 Excellent
Based on 584 reviews
Wellness
8.8
Pool
8.5
Location
8.0
Service
7.9
Room
7.1
Food
4.0
WiFi
3.8
Location
8.3
Cleanliness
6.5
Room
6.2
8.3 Excellent
Pros: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night.
The pool is opened till 10pm which is perfect.
Cons: It might be a little loud since the airport 5 min away.
There is no place to have breakfast at the hotel.
When you stay at this condo in Key West, you'll be by the sea, within a 5-minute drive of Key West Art and Historical Society and Smathers Beach. Featured amenities include laundry facilities and an elevator (lift). A roundtrip airport shuttle is complimentary (available on request), and a ferry terminal shuttle is also provided at no charge.
Hilton Garden Inn Key West is a brand new Key West hotel that opened spring 2016. This newly built, upscale hotel is located at the entry point of Key West, on North Roosevelt Boulevard. We’re located just a short drive or shuttle ride to Key West's top attractions such as Duval Street, Mallory Square, Key West Butterfly and Nature Conservatory, and the Ernest Hemingway Home and Museum. The hotel is within driving distance to Old Town, the center of the action, where Key West’s major points of interests, best restaurants, bars, nightlife, and shopping reside. Our hotel boasts 141 brand new, spacious guestrooms. Other onsite amenities include lobby restaurant and bar, poolside cabanas and pool bar, 24-hour Pavilion Pantry convenience mart and Concierge desk. We offer an abundance of complimentary amenities including 24-hour business center, fitness center and WiFi. For a fee, the hotel also features a round trip downtown shuttle, so that guests may experience the best of Key West without renting a car. Whether visiting for leisure or business travel, the all new Hilton Garden Inn Key West is the ideal Key West hotel to enjoy the history, sunsets, seascapes and nightlife of the area.
Overall 8.2 Excellent
Based on 2,615 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.5
Pros: Bed was perfect.
Excellent
9.1
Excellent
10.0
Pros: Close to everything that we wanted to do. Staff was very friendly and helpful.
Excellent
8.0
Pros: Price value
Excellent
8.3
Pros: Liked the pool area and the friendly staff.
Good
7.0
Pros: The room is big, clean and have a nice kitchen
Excellent
9.5
Pros: Lovely hotel. Angela on reception was lovely and very keen to help with any queries that we had. The shuttle bus service into town was excellent.
Excellent
10.0
Pros: The pool and rooms were very nice
Excellent
10.0
Pros: Yes greatdrinks a bit pricey 25 dollars for 2 drinks
Excellent
10.0
Pros: Well located, clean an comfy rooms
Okay
4.3
Excellent
10.0
Pros: The staff was excellent. Very kind and helpful.
Details
Reviews
Overall 8.2 Excellent
Based on 2,615 reviews
Wellness
9.3
Pool
8.8
Vibe
8.4
Service
7.9
Room
7.6
Location
7.5
Breakfast
7.0
WiFi
6.4
Value
4.6
Beach
3.3
Wellness
9.4
Pool
8.9
Service
8.0
Location
7.6
Room
7.2
Breakfast
6.9
Value
4.6
Pool
8.6
Bar
7.6
Room
7.5
Service
7.5
Location
7.1
Breakfast
6.8
Comfort
6.7
Value
4.8
Room
6.8
9.5 Excellent
Pros: Bed was perfect.
Cons: Everything was perfect.
9.1 Excellent
Pros:
Cons: Free parking or breakfast would have been nice.
10.0 Excellent
Pros: Close to everything that we wanted to do. Staff was very friendly and helpful.
Cons:
8.0 Excellent
Pros: Price value
Cons: I slipped getting out of the tub and fell. And was charged for parking when it was listed as free parking
8.3 Excellent
Pros: Liked the pool area and the friendly staff.
Cons:
7.0 Good
Pros: The room is big, clean and have a nice kitchen
Cons: The receptionist
9.5 Excellent
Pros: Lovely hotel. Angela on reception was lovely and very keen to help with any queries that we had. The shuttle bus service into town was excellent.
Cons: Didn’t dislike anything
10.0 Excellent
Pros: The pool and rooms were very nice
Cons:
10.0 Excellent
Pros: Yes greatdrinks a bit pricey 25 dollars for 2 drinks
Cons:
10.0 Excellent
Pros: Well located, clean an comfy rooms
Cons:
4.3 Okay
Pros:
Cons: They were not helpful with a situation I had over the stay.
10.0 Excellent
Pros: The staff was excellent. Very kind and helpful.
Cons:
Hilton Garden Inn Key West is a brand new Key West hotel that opened spring 2016. This newly built, upscale hotel is located at the entry point of Key West, on North Roosevelt Boulevard. We’re located just a short drive or shuttle ride to Key West's top attractions such as Duval Street, Mallory Square, Key West Butterfly and Nature Conservatory, and the Ernest Hemingway Home and Museum. The hotel is within driving distance to Old Town, the center of the action, where Key West’s major points of interests, best restaurants, bars, nightlife, and shopping reside. Our hotel boasts 141 brand new, spacious guestrooms. Other onsite amenities include lobby restaurant and bar, poolside cabanas and pool bar, 24-hour Pavilion Pantry convenience mart and Concierge desk. We offer an abundance of complimentary amenities including 24-hour business center, fitness center and WiFi. For a fee, the hotel also features a round trip downtown shuttle, so that guests may experience the best of Key West without renting a car. Whether visiting for leisure or business travel, the all new Hilton Garden Inn Key West is the ideal Key West hotel to enjoy the history, sunsets, seascapes and nightlife of the area.
24 North Hotel is located just minutes from Old Town at the entrance to Key West, providing convenient access to cultural attractions, shopping, dining, and plenty of outdoor adventures in the sun and sand. The hotel is 10 minutes from Key West International Airport and is accessible from Fort Lauderdale via the Key West Express ferry. Guests at this hotel receive personalized concierge service at all times, including assistance with fitness classes like yoga and pilates, spa services, snorkeling/diving lessons and tours, fishing excursions, boat charters, sightseeing tours, and more. 24 North Hotel offers standard guest rooms, pool view rooms, and ocean view rooms that all include complimentary WiFi and modern accommodations. Each room has a flat-screen TV, fridge, microwave, sitting area, comfortable beds and bedding, and updated baths with granite counters and deluxe amenities. Suites offer separate living and sleeping spaces, additional amenities, and better views. There are also accessible rooms available at this modern island retreat, which offers a total of 145 non-smoking rooms. This hotel also features two bars and three restaurants, an outdoor pool and lounge area, a fitness center, and 24-hour front desk services. Breakfast is available, and complimentary WiFi is available throughout the hotel, including in guest rooms. The concierge desk can assist guests with sightseeing recommendations, arranging tours, and more. Nearby, guests can visit the Key West Butterfly and Nature Conservatory, the Key West Lighthouse and Keeper’s Quarters Museum, the Harry S. Truman Little White House, and the Fort Zachary Taylor Historic State Park.
Overall 8.2 Excellent
Based on 1,165 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Pool was amazing! Our view was amazing! Staff was friendly and helpful and we loved it! Would definitely stay again!
Excellent
10.0
Pros: EVERYTHING
Excellent
8.0
Pros: Front desk was very kind and a pleasure to speak with, texting service for personal needs was awesome.
Mediocre
2.5
Excellent
10.0
Pros: Everything! Hotel was fantastic in every way.
Excellent
10.0
Pros: Excellent location with beautiful bay views. The free shuttle service to Old Key West was exceptional. Did not move my car for two days. Will definitely return for another stay.
Excellent
9.0
Pros: Nice hotel and room overlooked the pool. Free shuttle service to Mallory Square was nice but wish it would have run till midnight.
Excellent
10.0
Pros: Ron and Chris were the best! Rooms were clean. Comfortable bed and clean. great view
Okay
5.5
Pros: Location
Excellent
10.0
Pros: The rooms were so small, staff not very nice. Would not recommend this hotel .
Excellent
10.0
Pros: Beautiful room, pool, and view. Bar and food great. Shuttle every half hour.
Excellent
9.5
Pros: Location . Nice pool to rear of the hotel.
Details
Reviews
Overall 8.2 Excellent
Based on 1,165 reviews
Pool
8.8
Service
8.6
WiFi
8.3
Location
8.1
Room
6.9
Cleanliness
6.8
Value
6.8
Amenities
5.6
Breakfast
2.4
Pool
8.9
Bar
8.6
Location
8.2
Service
8.0
Value
6.8
Room
6.5
Cleanliness
6.4
Amenities
6.0
Breakfast
2.1
Service
8.7
Pool
8.5
Location
8.2
Cleanliness
7.2
Room
6.9
Amenities
5.7
10.0 Excellent
Pros: Pool was amazing! Our view was amazing! Staff was friendly and helpful and we loved it! Would definitely stay again!
Cons:
10.0 Excellent
Pros: EVERYTHING
Cons: No
8.0 Excellent
Pros: Front desk was very kind and a pleasure to speak with, texting service for personal needs was awesome.
Cons: Housekeeping personell were not too friendly, shower ceiling had mold/mildew, shower handle was loose. Drinks were lacking alcohol at the pool bar.
2.5 Mediocre
Pros:
Cons: I would not recommend this hotel , when we’re checking in people at front desk does not give to you all information about the hotel where to go for all the activity’s we had to find out ourselves, they don’t give to you fresh towels or make the beds, swimming pool is very small, most of all the elevator was outside no air conditions , also this elevator moves s............o slow with no air conditioner in, you sweat your butt off. We will not go back or recommend
10.0 Excellent
Pros: Everything! Hotel was fantastic in every way.
Cons: The only thing I could possibly mention would be the behavior of the guests in the pool so maybe a staff member could monitor the pool a little more. Kids were jumping over our heads and almost hitting us, there was soggy food in containers by the steps.
10.0 Excellent
Pros: Excellent location with beautiful bay views. The free shuttle service to Old Key West was exceptional. Did not move my car for two days. Will definitely return for another stay.
Cons:
9.0 Excellent
Pros: Nice hotel and room overlooked the pool. Free shuttle service to Mallory Square was nice but wish it would have run till midnight.
Cons: We arrived earlier than expected, about 3 and 1/2 hours. We were told that the room was ready but there would be an extra charge of $50. to check us in then. I understand they would have people coming early always but if the room is ready why not.
10.0 Excellent
Pros: Ron and Chris were the best! Rooms were clean. Comfortable bed and clean. great view
Cons: None
5.5 Okay
Pros: Location
Cons: Pool was so full of bugs we couldn’t swim. Sofa bed mattress was horrible, springs poking you in the back! Ceiling was filthy. Staff did not help with baggage at all. Very disappointed. Also a $100 deposit was required at checkin that I wasn’t aware of. I wouldn’t stay there again.
10.0 Excellent
Pros: The rooms were so small, staff not very nice. Would not recommend this hotel .
Cons: Too expensive for the size of the room.
10.0 Excellent
Pros: Beautiful room, pool, and view. Bar and food great. Shuttle every half hour.
Cons: Loved everything!
9.5 Excellent
Pros: Location . Nice pool to rear of the hotel.
Cons:
24 North Hotel is located just minutes from Old Town at the entrance to Key West, providing convenient access to cultural attractions, shopping, dining, and plenty of outdoor adventures in the sun and sand. The hotel is 10 minutes from Key West International Airport and is accessible from Fort Lauderdale via the Key West Express ferry. Guests at this hotel receive personalized concierge service at all times, including assistance with fitness classes like yoga and pilates, spa services, snorkeling/diving lessons and tours, fishing excursions, boat charters, sightseeing tours, and more. 24 North Hotel offers standard guest rooms, pool view rooms, and ocean view rooms that all include complimentary WiFi and modern accommodations. Each room has a flat-screen TV, fridge, microwave, sitting area, comfortable beds and bedding, and updated baths with granite counters and deluxe amenities. Suites offer separate living and sleeping spaces, additional amenities, and better views. There are also accessible rooms available at this modern island retreat, which offers a total of 145 non-smoking rooms. This hotel also features two bars and three restaurants, an outdoor pool and lounge area, a fitness center, and 24-hour front desk services. Breakfast is available, and complimentary WiFi is available throughout the hotel, including in guest rooms. The concierge desk can assist guests with sightseeing recommendations, arranging tours, and more. Nearby, guests can visit the Key West Butterfly and Nature Conservatory, the Key West Lighthouse and Keeper’s Quarters Museum, the Harry S. Truman Little White House, and the Fort Zachary Taylor Historic State Park.
Havana Cabana is a beautiful oasis that helps guests escape the stresses of everyday living. This thoughtfully constructed hotel, located in Key West, features rooms with modern amenities, laidback décor, and the area’s largest swimming pool. There are experiences to try out on- and off-site for singles, couples, and families. Havana Cabana offers a large range of rooms to fit a variety of needs. The rooms have been recently renovated and look like new. Visitors can opt to stay in rooms like the Havana Two Queens, Luna Studio King Gulf View Lanai, and El Cubanito King Accessible. There are also offerings with a pool view for those who love sitting outside without having to leave their room. Some amenities that one can find during their stay include wireless internet, flat-screen television, name-brand bath products, a safe, and coffeemaker. The Havana Cabana Key West Pool is a central hub. One can dive in for a swim, lounge in a hammock for rest and relaxation, or even sit at a shaded lounge area. The pool has an adjacent hot tub and there is a game area. Guests can play everything from Corn Hole and Foosball to Jenga and Ping Pong. To make one’s experience even more relaxing, the pool section has towel service and water concierges. Guests can inquire with the concierges to find out when special pool events are on the calendar. Visitors with large parties can even reserve areas here or buy it out for their own purposes. Off-site recommendations include Smathers Beach, which is picturesque and framed with coconut trees, Key West Golf Club, which accommodates different skill levels, and the Key West Butterfly and Nature Conservatory.
Overall 8.2 Excellent
Based on 544 reviews
All reviews
- All reviews
Excellent
10.0
Pros: I love the pool, the band playing music by the pool, the lights at night, churros and popsicles in the afternoons, shuttle to downtown, everything so nice!!!
Good
7.0
Pros: The ambiance,
Good
7.0
Pros: Hotel was clean Food truck was delicious!! was across from water like described
Excellent
8.3
Pros: Swimming pool and Common areas Services in general New structure Big bathroom
Okay
5.8
Pros: The beds were comfortable and the pool was clean and beautiful.
Excellent
8.0
Pros: The shuttle is very convenient.
Excellent
10.0
Pros: Loved everything about this resort.
Good
6.8
Excellent
10.0
Pros: The staff is very friendly, the pool area is beautiful and lush. Rooms are decorated with a very cool Cuban vibe. We loved it!
Mediocre
2.5
Pros: Everything was over priced, pay 400 dollars and don't even get breakfast.
Excellent
10.0
Pros: The pool was really nice
Excellent
10.0
Pros: Very good location for a vacation. The staff was very professional and support staff were very friendly and helpful. I would recommend this hotel for any family vacation in the Key West area.
Details
Reviews
Overall 8.2 Excellent
Based on 544 reviews
Cleanliness
8.5
Comfort
8.5
Location
8.1
Services
8.6
Staff
8.3
Value for money
7.3
10.0 Excellent
Pros: I love the pool, the band playing music by the pool, the lights at night, churros and popsicles in the afternoons, shuttle to downtown, everything so nice!!!
Cons: I will put extra hooks in the bathrooms for towels.
7.0 Good
Pros: The ambiance,
Cons: No elevator or other arrangement to move your suitcases upstairs. Also over priced
7.0 Good
Pros: Hotel was clean Food truck was delicious!! was across from water like described
Cons: Shower drain was slow Took forever to check in with only one person at desk Beds were not very comfortable May have largest pool on island but with Nbr of people in the pool kinda canceled that positive out. Pool area is soo packed which makes the bar by the pool unable to keep up. 3 nights and zero pool time. Drain In the back parking lot overflows into parking lot and smells like poo
8.3 Excellent
Pros: Swimming pool and Common areas Services in general New structure Big bathroom
Cons: Error in the billing amount and long time to adjust it Small room and very small wardrobe
5.8 Okay
Pros: The beds were comfortable and the pool was clean and beautiful.
Cons: Our rooms were not cleaned. We had to call to get the room cleaned both day's. When they did come the first day It was to only drop off towels. No cleaning was done. Floors were sticky and dirty, trashes were full. The second day we called at 2pm it didnt get cleaned until 6pm and we had to tell them what to clean. Overall it is a nice place but they don't clean like you would expect especially for the price. There is also a problem in the parking area. It was flooded a good part of our stay.
8.0 Excellent
Pros: The shuttle is very convenient.
Cons: The staff was bribing everyone with free drinks to write trip advisor reviews. Had random gratuity charge added to my bill which I requested to be removed.
10.0 Excellent
Pros: Loved everything about this resort.
Cons: There really wasn’t anything I didn’t like.
6.8 Good
Pros:
Cons: People were drinking and eating right near and next to the pool and some were even smoking in the pool whilst children were playing and swimming in the pool. The staff didn't react to this
10.0 Excellent
Pros: The staff is very friendly, the pool area is beautiful and lush. Rooms are decorated with a very cool Cuban vibe. We loved it!
Cons:
2.5 Mediocre
Pros: Everything was over priced, pay 400 dollars and don't even get breakfast.
Cons: They are knocking on your door talking about checkout at 930 when checkout isn't till 11. Leaf blowers and lawn equipment right outside your door at 8.
10.0 Excellent
Pros: The pool was really nice
Cons:
10.0 Excellent
Pros: Very good location for a vacation. The staff was very professional and support staff were very friendly and helpful. I would recommend this hotel for any family vacation in the Key West area.
Cons: N/A
Havana Cabana is a beautiful oasis that helps guests escape the stresses of everyday living. This thoughtfully constructed hotel, located in Key West, features rooms with modern amenities, laidback décor, and the area’s largest swimming pool. There are experiences to try out on- and off-site for singles, couples, and families. Havana Cabana offers a large range of rooms to fit a variety of needs. The rooms have been recently renovated and look like new. Visitors can opt to stay in rooms like the Havana Two Queens, Luna Studio King Gulf View Lanai, and El Cubanito King Accessible. There are also offerings with a pool view for those who love sitting outside without having to leave their room. Some amenities that one can find during their stay include wireless internet, flat-screen television, name-brand bath products, a safe, and coffeemaker. The Havana Cabana Key West Pool is a central hub. One can dive in for a swim, lounge in a hammock for rest and relaxation, or even sit at a shaded lounge area. The pool has an adjacent hot tub and there is a game area. Guests can play everything from Corn Hole and Foosball to Jenga and Ping Pong. To make one’s experience even more relaxing, the pool section has towel service and water concierges. Guests can inquire with the concierges to find out when special pool events are on the calendar. Visitors with large parties can even reserve areas here or buy it out for their own purposes. Off-site recommendations include Smathers Beach, which is picturesque and framed with coconut trees, Key West Golf Club, which accommodates different skill levels, and the Key West Butterfly and Nature Conservatory.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; shuttle service to airport and downtown; access to Sunset Watersport Beach Club; parking; 2 bottles of water daily; local, toll free and credit card calls(no access fees). Florida Keys and Key West Lodging Association's "Property of the Year" offers a heated zero-entry pool with an unbeatable location to experience Key West and the Florida Keys. Surrounded by the tropical beauty, charm and colorful character of Key West, business travelers and vacationers alike will appreciate this hotel's 216 guest rooms that feature island-style decor, all the comforts of home and all the conveniences of a full-service resort hotel.
Overall 8.1 Excellent
Based on 1,775 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.8
Pros: The room was very clean. The breakfast was ok . The beds were comfortable.
Excellent
10.0
Pros: It was in the heart of everything in walking distance. Our concierge was great in recommending activities. The hotel complimentary shuttle took us every where and returns every 20 minutes. In addition unlimited baked cookies complimentary during your stay
Okay
5.8
Pros: Dog friendly location and all staff friendly with all dogs.
Good
6.3
Excellent
9.5
Pros: I liked all but the check in.
Okay
5.0
Pros: The shuttle
Excellent
9.5
Pros: Staff and concierge
Excellent
10.0
Pros: I tell you the staff there was awesome and willing to help with anything you asked!! They made us feel at home and welcomed and we had the best time there!!! That's me so much to all of you there!!!
Good
7.5
Pros: Good
Excellent
10.0
Pros: Great location, excellent service
Excellent
9.5
Pros: Loved the shuttle to downtown. The pool was also a nice, relaxing break. The room was clean and smelled nice. They also allow dogs/pets, so seeing them around made it feel like home.
Excellent
9.5
Pros: Concierge was awesome! All staff were great! Way helpful.
Details
Reviews
Overall 8.1 Excellent
Based on 1,775 reviews
Location
8.5
Service
8.4
Pool
7.6
WiFi
6.8
Breakfast
6.2
Value
6.2
Room
6.2
Comfort
4.8
Wellness
3.1
Location
8.6
Service
8.4
Pool
7.8
Room
6.1
Value
6.0
Breakfast
5.9
Comfort
4.9
Wellness
3.0
Location
8.3
Service
7.6
Pool
6.5
Value
6.0
Vibe
5.9
Comfort
4.2
Room
4.1
6.8 Good
Pros: The room was very clean. The breakfast was ok . The beds were comfortable.
Cons: To use a laptop, there's no desk. It isn't very well lit. The AC is very loud at night and I couldn't sleep.
10.0 Excellent
Pros: It was in the heart of everything in walking distance. Our concierge was great in recommending activities. The hotel complimentary shuttle took us every where and returns every 20 minutes. In addition unlimited baked cookies complimentary during your stay
Cons: The iguanas on the property, but they are all over the keys
5.8 Okay
Pros: Dog friendly location and all staff friendly with all dogs.
Cons: Pool extremely dirty even after staff cleaned it.
6.3 Good
Pros:
Cons: The pool is a mess. Not clean ...in very poor condition. Decorative borders Were cracked missing and the corners and overall pool bottom was dirty. Part of why we wanted to stay there was because of the pool. Not a nice pool.
9.5 Excellent
Pros: I liked all but the check in.
Cons: We arrived at 11am and waited until 3:40pm to get into our room. First they told us that they would call before 3pm. We went to the desk and were told another 15 minutes. Then wait please. They bought us 2 drinks at the bar. I thought that as Hilton Honors members we would have gotten better treatment for a pool view room reserved way in advance of the visit.
5.0 Okay
Pros: The shuttle
Cons: NO SMOKING needs to be enforced!
9.5 Excellent
Pros: Staff and concierge
Cons: No towels at the pool. They ran out.
10.0 Excellent
Pros: I tell you the staff there was awesome and willing to help with anything you asked!! They made us feel at home and welcomed and we had the best time there!!! That's me so much to all of you there!!!
Cons: Bigger bathtub
7.5 Good
Pros: Good
Cons:
10.0 Excellent
Pros: Great location, excellent service
Cons:
9.5 Excellent
Pros: Loved the shuttle to downtown. The pool was also a nice, relaxing break. The room was clean and smelled nice. They also allow dogs/pets, so seeing them around made it feel like home.
Cons: Unfortunately the bathroom toilet was broken and the water pressure in the shower wasn't great.
9.5 Excellent
Pros: Concierge was awesome! All staff were great! Way helpful.
Cons: Pool towels could have been available more quickly. Ran out quickly.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; shuttle service to airport and downtown; access to Sunset Watersport Beach Club; parking; 2 bottles of water daily; local, toll free and credit card calls(no access fees). Florida Keys and Key West Lodging Association's "Property of the Year" offers a heated zero-entry pool with an unbeatable location to experience Key West and the Florida Keys. Surrounded by the tropical beauty, charm and colorful character of Key West, business travelers and vacationers alike will appreciate this hotel's 216 guest rooms that feature island-style decor, all the comforts of home and all the conveniences of a full-service resort hotel.
NO RESORT FEES, NO PARKING FEES! Enjoy FREE high-speed Internet access at the Courtyard Key West Waterfront. This Key West hotel is located on the Gulf of Mexico in the "New Town" section of Key West. The Courtyard Key West is located within a 10 minute drive of any attraction on the island and features spacious guest rooms and suites. The 2-story, multi-bldg; campus style layout (no elevator) features a large outdoor junior olympic size heated swimming pool and nearby hot tub in the center of the complex. A Tiki Bar located adjacent to the pool, a private sunbathing beach, a 300 foot observation boardwalk, free computer workstations in the lobby, complimentary in-room refrigerators and laptop size safes, and a concierge agent to help you plan your Key West vacation are just some of our services available.
Overall 8.0 Excellent
Based on 810 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.8
Pros: We thoroughly enjoyed the staff. Very friendly and attentive. We really appreciated the concierge named Tom. He gave us Wonderful information about the area and it's attractions.
Good
6.3
Pros: Our room was facing the water so it was quiet and it had typical Marriott rooms but carpet was very dirty and beds saggy. The beach is in name only you can’t swim there because of the weeds and it’s only 2-3ft water no matter how far out you walk and there’s upside down jelly fish everywhere. Pool was nice.
Excellent
10.0
Pros: Everything..we have so good time!
Excellent
10.0
Pros: Hot tub. Nice views.
Excellent
9.5
Pros: My room requests was given to me
Excellent
9.5
Pros: Good location
Excellent
10.0
Pros: Staff was courteous , Polite and helpful
Excellent
10.0
Pros: The view was amazing !
Good
6.3
Pros: The shuttle going to downtown was nice. If there were not a shuttle it would not make sense to stay here.
Excellent
8.3
Pros: Great breakfast buffet.
Good
6.3
Pros: The beach was not great and smelled.
Good
7.0
Pros: The property was very nice.
Details
Reviews
Overall 8.0 Excellent
Based on 810 reviews
Pool
8.9
Service
8.9
Location
8.7
WiFi
7.9
Room
6.4
Breakfast
5.3
Food
3.6
Beach
3.3
Pool
8.9
Location
8.8
Service
8.6
Vibe
5.5
Amenities
5.5
Room
5.0
Comfort
4.5
Service
9.1
Pool
8.9
Location
8.9
Room
5.8
Cleanliness
5.3
8.8 Excellent
Pros: We thoroughly enjoyed the staff. Very friendly and attentive. We really appreciated the concierge named Tom. He gave us Wonderful information about the area and it's attractions.
Cons: I think the facility is beautiful but, could use some upgraded furniture.
6.3 Good
Pros: Our room was facing the water so it was quiet and it had typical Marriott rooms but carpet was very dirty and beds saggy. The beach is in name only you can’t swim there because of the weeds and it’s only 2-3ft water no matter how far out you walk and there’s upside down jelly fish everywhere. Pool was nice.
Cons: No swimming, no elevators, uncomfortable beds and the view of the water from first floor rooms blocked by deck. The pictures give a false sense of what youre really getting.
10.0 Excellent
Pros: Everything..we have so good time!
Cons: Short holiday time..
10.0 Excellent
Pros: Hot tub. Nice views.
Cons: Old dude hit on my girlfriend lol.
9.5 Excellent
Pros: My room requests was given to me
Cons: @ Check out my rewards was never entered at check in so checking out took time but its ok.
9.5 Excellent
Pros: Good location
Cons:
10.0 Excellent
Pros: Staff was courteous , Polite and helpful
Cons:
10.0 Excellent
Pros: The view was amazing !
Cons:
6.3 Good
Pros: The shuttle going to downtown was nice. If there were not a shuttle it would not make sense to stay here.
Cons: Staff were not the friendliest. The lady at the bistro seemed annoyed I ordered a coffee.
8.3 Excellent
Pros: Great breakfast buffet.
Cons: Liked everthing.
6.3 Good
Pros: The beach was not great and smelled.
Cons: I thought it was closer to shopping.
7.0 Good
Pros: The property was very nice.
Cons: They checked us in 30 min late, toilet got clogged someone came to fix it soon. The hair dryer wasn’t working. The staff was indifferent.
NO RESORT FEES, NO PARKING FEES! Enjoy FREE high-speed Internet access at the Courtyard Key West Waterfront. This Key West hotel is located on the Gulf of Mexico in the "New Town" section of Key West. The Courtyard Key West is located within a 10 minute drive of any attraction on the island and features spacious guest rooms and suites. The 2-story, multi-bldg; campus style layout (no elevator) features a large outdoor junior olympic size heated swimming pool and nearby hot tub in the center of the complex. A Tiki Bar located adjacent to the pool, a private sunbathing beach, a 300 foot observation boardwalk, free computer workstations in the lobby, complimentary in-room refrigerators and laptop size safes, and a concierge agent to help you plan your Key West vacation are just some of our services available.
Ibis Bay Beach Resort offers an original Key West 1956 beachfront with modern amenities. It has weathered picket fences, brightly painted exteriors, and the historic resort is filled with artistic flair and Cuban influence. The island is surrounded by wildlife, including iguanas, talking macaws, pelicans, Ibis’ birds, herons, huge tortoises, and jumping fish that guests can feed at the dock. Ibis Bay has crystal clear shallow water for kayaking, swimming, snorkeling, and SCUBA diving. Guests can discover lobsters, crabs, turtles, rays, and many species of local fish in its nearby bay. The resort offers value, hammock garden, patio, and beachfront rooms or guests can choose from upgraded standard, junior, and king suites. It offers a family vacation room with 3 queen beds and unique coral rock cottage rooms. All rooms are island themed with large doors and views, and amenities such as premium bedding, flat screen HDTV, mini-fridge, tropical sarongs to wear, and more. Resort features include a FunDesk to book adventures and activities, on-site rentals of scooters, electric cars, bicycles, jet skis, paddle boards, and clear bottom kayaks. It offers guests 600 feet of landscaped private white sand beach, lounge chairs, hammocks, a pool with full bar service, a private boat ramp, daily shark feedings, High-speed Wi-fi in its lobby, a daily shuttle to downtown, and a continental breakfast buffet. Dining options include its popular four-star Stoned Crab Restaurant offering fresh seafood that is delivered daily from private boats. Many additional restaurants are within walking distance. Ibis Bay Beach Resort is a perfect stay for families, couples, and singles children to explore and enjoy the adventures of Key West.
Overall 7.8 Good
Based on 3,711 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.5
Pros: Water front room with own hammocks, very quiet and relaxing
Excellent
8.8
Pros: Pool, rooms were very nicely decorated, bus takes you to and from old town key west
Good
7.0
Pros: Shuttle service runs hourly from 8A to 10P. Pool is large (wish part of it was shaded). Many optional excursions for additional charge. Pretty exterior and beach area (for lounging, not swimming which is normal for the keys).
Excellent
8.0
Pros: Nice area. Super pool. Good shuttle service.
Excellent
10.0
Pros: Restaurant access
Mediocre
2.5
Pros: Nothing!!!!!
Okay
5.5
Pros: Location
Good
7.5
Pros: Food was good, swimming pool awesome, friendly staff at restaurant and pool, Fun desk was friendly and informative, shuttle bus friendly and punctual, loved the tortoise habitat and the talking birds
Mediocre
3.3
Mediocre
3.0
Pros: the panorama and the flexibility to find this hotel. J'ai bien aimé la vue en arrière de l'hotel, l'Eau et la facilité à trouver la place.
Excellent
9.5
Pros: The private beach is great! Nice place to chill and look at a great view. Quick check in, ambiance is spot on, restaurant on site.
Mediocre
2.8
Pros: The room decor was cute.
Details
Reviews
Overall 7.8 Good
Based on 3,711 reviews
Location
8.8
Pool
8.7
Service
8.1
Amenities
8.0
Vibe
7.4
Value
6.9
Food
6.8
Beach
6.8
WiFi
5.6
Room
5.5
Breakfast
5.3
Comfort
2.6
Wellness
1.8
Pool
8.9
Location
8.5
Amenities
8.2
Service
8.1
Bar
7.9
Vibe
7.2
Food
6.9
Value
6.7
Beach
6.7
Room
5.8
Breakfast
5.7
Comfort
2.9
Pool
9.0
Location
8.9
Service
7.9
Amenities
7.7
Beach
7.1
Food
6.7
Breakfast
5.6
Room
5.3
Comfort
2.5
9.5 Excellent
Pros: Water front room with own hammocks, very quiet and relaxing
Cons: The restaurant stoned crab was over priced and food was very average Breakfast that was included was good
8.8 Excellent
Pros: Pool, rooms were very nicely decorated, bus takes you to and from old town key west
Cons: No ice machine, couldnt swim at beach
7.0 Good
Pros: Shuttle service runs hourly from 8A to 10P. Pool is large (wish part of it was shaded). Many optional excursions for additional charge. Pretty exterior and beach area (for lounging, not swimming which is normal for the keys).
Cons: $10 per person per day resort fee is extra and covers shuttle and breakfast. Breakfast is limited. (Ham, cheese, boiled eggs, cereal. Bread, bagels, waffle squares that can be put in toaster. Strawberry yogurt. Apple. ). Rooms were small and outdated/worn. Needs update (please take out carpet asap). Bath Towels small and thin. On site restaurant is expensive.
8.0 Excellent
Pros: Nice area. Super pool. Good shuttle service.
Cons: Breakfast could be better. Air con really noicy. The restaurent Stoned Crab was too expensive and bad service!
10.0 Excellent
Pros: Restaurant access
Cons: No 1 vehicle assigned parking to rooms
2.5 Mediocre
Pros: Nothing!!!!!
Cons: Everything they advertise is misleading. Even the sign! It should be water view motel.
5.5 Okay
Pros: Location
Cons: The room is very small, 2 people could move well , the bed was broke in some part you could feel the diference when you lay down. overprice for the place
7.5 Good
Pros: Food was good, swimming pool awesome, friendly staff at restaurant and pool, Fun desk was friendly and informative, shuttle bus friendly and punctual, loved the tortoise habitat and the talking birds
Cons: No cold water, ran out of toilet paper, air conditioning not powerful enough, poor lighting
3.3 Mediocre
Pros:
Cons: elementary breakfast. thin walls, elementary facility, high price
3.0 Mediocre
Pros: the panorama and the flexibility to find this hotel. J'ai bien aimé la vue en arrière de l'hotel, l'Eau et la facilité à trouver la place.
Cons: La porte patio est brisé, elle a été difficile a ouvrir et fermé, un grillage pour la porte serait bien, je me suis fait piqué par un moustique dans la nuit. Le bruit sans arrêt du système d'air conditionné, trop bruyant. TROP cout
9.5 Excellent
Pros: The private beach is great! Nice place to chill and look at a great view. Quick check in, ambiance is spot on, restaurant on site.
Cons: Restaurant is limited to just seafood, no pub grub, just very pricey seafood (the freshest, but pricey)
2.8 Mediocre
Pros: The room decor was cute.
Cons: Everything. The service at the hotel restaurant was awful. Unfriendly staff that seemed to dislike their jobs. Rooms were tiny, shower was tiny. The “continental breakfast” was frozen waffles and hard boiled eggs. The food and drinks were insanely over priced. You can get a better bang for your buck anywhere else in key west. They advertise a “beach” but it is definitely not a swimming beach nor is it a pretty beach. We were very disappointed in our choice to stay at The Ibis.
Ibis Bay Beach Resort offers an original Key West 1956 beachfront with modern amenities. It has weathered picket fences, brightly painted exteriors, and the historic resort is filled with artistic flair and Cuban influence. The island is surrounded by wildlife, including iguanas, talking macaws, pelicans, Ibis’ birds, herons, huge tortoises, and jumping fish that guests can feed at the dock. Ibis Bay has crystal clear shallow water for kayaking, swimming, snorkeling, and SCUBA diving. Guests can discover lobsters, crabs, turtles, rays, and many species of local fish in its nearby bay. The resort offers value, hammock garden, patio, and beachfront rooms or guests can choose from upgraded standard, junior, and king suites. It offers a family vacation room with 3 queen beds and unique coral rock cottage rooms. All rooms are island themed with large doors and views, and amenities such as premium bedding, flat screen HDTV, mini-fridge, tropical sarongs to wear, and more. Resort features include a FunDesk to book adventures and activities, on-site rentals of scooters, electric cars, bicycles, jet skis, paddle boards, and clear bottom kayaks. It offers guests 600 feet of landscaped private white sand beach, lounge chairs, hammocks, a pool with full bar service, a private boat ramp, daily shark feedings, High-speed Wi-fi in its lobby, a daily shuttle to downtown, and a continental breakfast buffet. Dining options include its popular four-star Stoned Crab Restaurant offering fresh seafood that is delivered daily from private boats. Many additional restaurants are within walking distance. Ibis Bay Beach Resort is a perfect stay for families, couples, and singles children to explore and enjoy the adventures of Key West.
Want to escape? We’ve got the key! Make it an island getaway at Best Western Key Ambassador Resort Inn. This delightful Key West resort is a destination all its own, with stunning ocean views, spacious waterfront pool and shuffleboard court, Cheekie Hut, even an iguana or two. Nestled amidst seven lush acres on the quiet side of the island – but still near the heart of America’s southernmost city – the ideal location promises a Florida vacation that is as restful, or as rambunctious, as you like. And if your favorite travel companions have four legs, our pet-friendly Key West hotel welcomes them, too. Everything is easy at the Key Ambassador. Enjoy thoughtful comforts in every room as well as conveniences like complimentary breakfast, free parking and courtesy airport shuttle. Make the most of the island’s exquisite morning sunrise from your private, oceanfront hotel balcony. Lounge around the pool whilst indulging in sips and snacks from our Cheekie Hut, poolside bar. Venture out to explore Key West’s attractions and activities; our on-staff concierge and on-site trolley stop mean you need never wonder where to go – or how to get there. There are so many things to do in Key West! Spend a day fishing, snorkeling, diving or parasailing. Hop on – and hop off – the Old Town Trolley for easy access to popular attractions like Ernest Hemingway Home & Museum, Harry S. Truman Little White House, Key West Shipwreck Museum and Key West Lighthouse, just to name a few. Explore nature via the Florida Keys Eco-Discovery Center and Key West Aquarium. Take in myriad festivals throughout the year – Fantasy Fest, Hemingway Days, Bight Before Christmas – and the vibrant Duval Street scene every day. Check into our charming, oceanfront hotel in Key West for its ideal location, ample amenities and easy access to everywhere. The pool is temporarily closed, but a free shuttle is provided to a nearby pool and onsite bar.
Overall 7.8 Good
Based on 3,493 reviews
All reviews
- All reviews
- Couples
- Families
Poor
1.0
Okay
5.8
Pros: The view across from the room where you could see the beach. That the room had a balcony and even though it was very hot, we could sit out there.
Okay
5.5
Pros: Location was good! Pool area was great
Excellent
8.8
Pros: Beautiful location overlooking the bay
Excellent
9.3
Pros: Property was clean and pool area was pleasant
Good
7.0
Good
6.8
Pros: Best location! Sea view from the room. Great pool.
Excellent
10.0
Pros: Great pool area and Tuki bar, beautiful view, good breakfast.
Excellent
10.0
Pros: Room was able to remain cool in temperature, which is a must in Key West.
Excellent
10.0
Pros: Everything was properly kept, nice location. The ocean is literally right across the street and it was nice to walk out there and just relax.
Excellent
10.0
Pros: Its Key West, its a beautiful place, warm winds blowing the palm trees. My BIG room, lots of space and a very BIG bed, had a view of the harbour and the palm trees, it was very quiet and just right. A couple of minutes drive and you are in the heart of Key West. Breakfast just right and parking available. Will definitely be going back.
Excellent
8.8
Pros: Ocean view from my room was beautiful! Swimming pool was awesome Breakfast was ok !
Details
Reviews
Overall 7.8 Good
Based on 3,493 reviews
Pool
9.2
Bar
8.5
Service
8.4
WiFi
8.4
Location
8.1
Room
7.4
Breakfast
7.4
Value
6.8
Pool
9.2
Bar
8.6
Location
8.2
Breakfast
7.7
Room
7.1
Service
7.1
Value
6.6
Comfort
6.5
Pool
9.4
Bar
8.8
Service
8.7
Location
8.2
Breakfast
7.8
Room
6.9
Amenities
6.3
1.0 Poor
Pros:
Cons: Hotel was ok. Desk staff and housekeeping were VERY rude. Checkout is supposed to be 12. We were being harrassed at 10:30 about when we were leaving. I had just booked another night but would have gone somewhere else if this happened first.
5.8 Okay
Pros: The view across from the room where you could see the beach. That the room had a balcony and even though it was very hot, we could sit out there.
Cons: That they would have stated somewhere that this hotel is very, very close to the airport, so all take-offs and landings is what you hear throughout the day especially with the first flight leaving at between 6-6:30am. The site is still under construction - understandable, but the walls seem awfully thin, since you can hear when shower doors are being closed in the room downstairs, etc. The way the room is set -up is not conducive for watching TV. To me the TV should be in front of me, so if I'm relaxing on the bed, then I have to turn to the left and watch TV, or sit up in the chair. The breakfast was reasonable, but the female worker at the breakfast on the Sunday morning was not very helpful at all. Just stood next to the wall watching what we were doing and not being of any assistance when enquiring how to use the waffle maker, she looked at me like;"you don't know how to use this thing?", but never stepped forward to assist in any way. That I thought was not on.
5.5 Okay
Pros: Location was good! Pool area was great
Cons: Dirty carpet. All of us had black stains on our feet from walking on the carpet. We have a crawling baby that we had to confine in his bassinet so he doesn’t pick up whatever that it on the carpet Breakfast was horrible...no variety of things to eat. Oatmeal was guey from sitting in the heat for so long Lack of parking spots. Construction everywhere!
8.8 Excellent
Pros: Beautiful location overlooking the bay
Cons: Couldn’t enjoy a hot shower because the water only got barely warm
9.3 Excellent
Pros: Property was clean and pool area was pleasant
Cons: The breakfast was loaded with carbs with no protein options.
7.0 Good
Pros:
Cons: Currently undergoing renovations
6.8 Good
Pros: Best location! Sea view from the room. Great pool.
Cons: It was under renovation and they need to improve the cleaning. Bathtub was gross.
10.0 Excellent
Pros: Great pool area and Tuki bar, beautiful view, good breakfast.
Cons:
10.0 Excellent
Pros: Room was able to remain cool in temperature, which is a must in Key West.
Cons:
10.0 Excellent
Pros: Everything was properly kept, nice location. The ocean is literally right across the street and it was nice to walk out there and just relax.
Cons: Nothing.
10.0 Excellent
Pros: Its Key West, its a beautiful place, warm winds blowing the palm trees. My BIG room, lots of space and a very BIG bed, had a view of the harbour and the palm trees, it was very quiet and just right. A couple of minutes drive and you are in the heart of Key West. Breakfast just right and parking available. Will definitely be going back.
Cons:
8.8 Excellent
Pros: Ocean view from my room was beautiful! Swimming pool was awesome Breakfast was ok !
Cons: The hotel is located right next to the airport, so One’s in a wild you can hear this big jets flying over the hotel ( very loud ) specially the ones at 7:00 am. It will wake you up!!
Want to escape? We’ve got the key! Make it an island getaway at Best Western Key Ambassador Resort Inn. This delightful Key West resort is a destination all its own, with stunning ocean views, spacious waterfront pool and shuffleboard court, Cheekie Hut, even an iguana or two. Nestled amidst seven lush acres on the quiet side of the island – but still near the heart of America’s southernmost city – the ideal location promises a Florida vacation that is as restful, or as rambunctious, as you like. And if your favorite travel companions have four legs, our pet-friendly Key West hotel welcomes them, too. Everything is easy at the Key Ambassador. Enjoy thoughtful comforts in every room as well as conveniences like complimentary breakfast, free parking and courtesy airport shuttle. Make the most of the island’s exquisite morning sunrise from your private, oceanfront hotel balcony. Lounge around the pool whilst indulging in sips and snacks from our Cheekie Hut, poolside bar. Venture out to explore Key West’s attractions and activities; our on-staff concierge and on-site trolley stop mean you need never wonder where to go – or how to get there. There are so many things to do in Key West! Spend a day fishing, snorkeling, diving or parasailing. Hop on – and hop off – the Old Town Trolley for easy access to popular attractions like Ernest Hemingway Home & Museum, Harry S. Truman Little White House, Key West Shipwreck Museum and Key West Lighthouse, just to name a few. Explore nature via the Florida Keys Eco-Discovery Center and Key West Aquarium. Take in myriad festivals throughout the year – Fantasy Fest, Hemingway Days, Bight Before Christmas – and the vibrant Duval Street scene every day. Check into our charming, oceanfront hotel in Key West for its ideal location, ample amenities and easy access to everywhere. The pool is temporarily closed, but a free shuttle is provided to a nearby pool and onsite bar.
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