Hotels near
Centre Bell,
Montreal

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Pros: My flight was canceled, and nobody answer me for my minry back request

Cons: No answer for my requests and emails

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Cons: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

Pros: No and no

Cons: honesty

Pros: Got seated at row 2 so practically I was the first one to disembark. There's only one stewardess who took care of us and she did very well.

Cons: The plane is so small that I don't have above head compartment so I had to put all my stuff under seat in front and I don't have space to put my leg.

Pros: Nothing

Cons: Customer service, I wanted to cancel the flight a week before it flew but I couldn’t. This flight was a gift to my parents so they could visit muy brother graduate from Juntendo University but being that they were in their 70’s and Japan was at Level 2 according to the CDC with the Corona virus, we decided it was not safe for them to travel. Despite my efforts to cancel the itinerary, I lost all the money. Sad that they could not go and sad we lost all that hard earned money because of this corona virus and justfly could not make concessions and ANA was difficult to reach! Disappointed!

Pros: Easy boarding

Cons: Crew did the minimum, when I asked for a water an hour after the beverage service the flight attendant became clearly annoyed. I did get the water. This has happened regularly on other United flights that I have been on. It seems to be a strategy to discourage passengers from asking for anything.