Orchard Garden Hotel is right next to San Francisco's Chinatown Gate, about a block from the Financial District, and 2 blocks from Union Square's world-class shopping.
Pros: HelpfulCons: Small
Ok stayPros: Bed was comfortable and really good location. Cons: Expensive parking for valet. And no parking at all if you don't do it. After we came back from the day out. We came into our room and noticed that A) the door was not shit tight. And B) when we got in it smelled
Like somebody had just taken an extended bathroom break. Which was awful. I immediately called customer service and though the guy was nice he was not able to get in touch with any managers. I was supposed to get a call the next day which I still hadn't heard from anybody till I was checking out. They called the manager for me. Who offered 50$ off which I still haven't seen on my credit card bill. Was a bit unfortunate really.
Wonderful service, Welcoming, Helpful, and ExtremePros: I always received a warm smile and greeting when I stepped through the door from the security guard (who would open the door too!) and the front desk employees. They really made me feel comfortable. Coming from the east coast to west coast, it makes the transition that much easier. The security guard even offered to help me walk to the store due to the late hour in case I was nervous. I was very safe in my solo adventure - no need to fear the neighborhood. Fun location, incredible hotel, outstanding service. A must stay!
Pros: Friendly staffCons: We were moved from Orchard garden to another Orchard hotel on the same street due to overbooking.