Playa del Carmen hotels near Terminal Marítima de Playa del Carmen

Pros: The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing

Pros: Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.

Pros: Everything food delicious

Pros: Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it

Pros: Everything was great, but the service over the top!

Pros: Amazing...and I always choose 5 star resorts. One of the best I've ever experienced.

Pros: Adult only all inclusive resort. Food was good with plenty of restaurants to chose from. Ocean views are great.

Pros: The only thing that was lacking in quality were the bed sheets. For a 5 star resort the sheets were old and covered with pill balls. Also I don't like the fact that people get up and "save" chairs early in the morning without even sitting there during the day. The system should be when you leave the lounge chair you take your saving towel so someone can sit there and use the chair. Most of the time there were approximately 2/3 of the chairs empty just being "saved". This is not necessarily the fault of the resort but of people just being rude.

Pros: The service, food, and location were excellent. The staff were genuinely happy to be of assistance and always greeted us with a smile.

Pros: Our room was gorgeous Shows were great Food was great Loved how we could walk out to 5th Avenue Most of the staff was friendly Beach was well kept

Pros: This was one of the best all inclusive properties I have been to. Room, staff, food, pools, bars and entertainment all were amazing. I loved the hydro therapy as well. Plus, as a bonus, the front door was right on 5th avenue, allowing us to shop, go to bars and grab off resort food. If you are looking for a chance to get both all inclusive and experience Playa Del Carmen, I highly recommend the Royal!

Pros: The staff were incredible.. Beautiful resort, good good options

Pros: Food, service, entertainment. Everything was perfect in my opinion.

Pros: Staff very kind and courteous. Animation team is so fun.

Pros: Everything! Just awesome service

Pros: Everything!!

Pros: Everything. It was amazing.

Pros: Location Good size rooms Pool area Friendly staff Service

Pros: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.

Pros: The Iberostar Tucan / Quetzal is one of my favorite resorts in the Mexican Rivera Maya. The dining buffets are fine, and there's always some food offered that you've never tried. It's fun to experiment with new tastes. This was my fourth visit. The staff are very courteous and speak several languages. The fun begins with the jungle in the center of the resort. A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools. New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks. The wild animals living in the jungle run free and appear tame, but you are warned not to feed them. Peacocks are everywhere, and you can get some great photos of the males spreading out their huge feathers. If you stay near buildings 14 and 13 expect to have howler monkeys swinging through the treetops to get to their feeding areas. They wake up at dawn with ferocious howls that remind you that, yes, you are far from home and now in a tropical paradise.

Pros: The beach and pool are amazing and HUGE! The food in the restaurants was excellent. The food at the buffet was good. They did a great job of trying to include foods at the buffet that would appeal to guests from all countries, and it gave us a chance to try different foods that we would never typically order in a restaurant. There were always snacks and ice cream available by the pool, which was great. The entertainment staff, Star Friends, was amazing! They work around the clock to entertain the guests and always seem to have activities, games, or shows going on that are actually entertaining, whether you're participating or just watching. The nightly shows were a bit hit or miss, but they get an A+ for effort and enthusiasm. For some of the shows, they brought in professional dancers or entertainers and those were excellent. Our room was spacious and comfortable. The refrigerator was restocked daily with water, soda, and beer. The drinks were weak, but we liked that since we could drink all day at the beach and all night at the bars without being too affected by the alcohol! The disco was a great place to listen to music and relax at night after the shows. It wasn't very busy when we were there, but the bartenders were amazing and so friendly! We never felt pressured to tip anyone, and they almost seemed surprised when we did tip them. Overall, our trip was amazing!

Pros: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.

Pros: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.

Pros: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!

Pros: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.

Pros: Great location, Attentive staff and Cold AC.

Pros: Loved the beach low water current The suite upgrade was amazing Weather was perfect

Pros: Terrible: On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!! The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER

Pros: Nothing - The place was completely mediocre. The only good thing is that it is a beachfront hotel.

Pros: Location, staff and facilities were wonderful. Only negative was that the spa prices were too expensive. Also it would be nice if room service was offered for breakfast.

Pros: Loved the landscaping with leaving things natural & the animals. Pool was awesome, beautiful beach & friendly staff. Al a carte restaurants were good.

Pros: Staff was incredible! The resort was spotless, they had activities going. Good food and drinks when're you wanted.

Pros: Tonight Shows Enviroment - family time and party time.

Pros: Everything.

Pros: nice big resort with the children part separated from adult section nicely rooms are very nice -- staff was great

Pros: All inclusive it’s great, the restaurants, the bar, the atention the employees are excelent they give great service and are very polite. The shows. Very clean and the room I had was great.

Pros: The price

Pros: Everything (except the timeshare!)!! The staff was amazing, the adult only exclusive area was exactly what we were looking for. It was a nice walk (about 5 minutes) from our area down to the beach and if we didn't want to walk there were shuttles available. The beach was gorgeous and the pool so much fun! We loved that we did not have to reserve for the a la carte restaurants! Our favourites were Asiana and Mexican! The Premium Bar was also a nice feature of the room (gold wristband) that we reserved through kayak. The Jr Suite we stayed in was less expensive on Kayak than the standard room and when I emailed the resort to confirm this they responded immediately to assure us this was correct! We would go back in a heartbeat and highly recommend it!

Pros: The staff were great. The beach was fantastic. Drinks were in full size cups and there was some premium liquor.

Pros: The restaurants are excellent, Buffet is good, Great beach, big facility that is family oriented, Staff are nice work very hard to keep the place Running, Beds are comfortable. overall its a good value for the price

Pros: The resort is beautiful. The beach is one of the best I have ever seen. The staff is second to none and so friendly.