Iberostar Quetzal

Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 2000

Cheapest
rate per night

9.2

Excellent
based on 1,437 reviews
Iberostar Quetzal - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Iberostar.com ₹ 5,530
SnapTravel ₹ 8,644
TripAdvisor ₹ 11,556
Iberostar.com
SnapTravel
TripAdvisor

Good to know

Distance to city centre

3.0 km

Location rating

8.8

Nearest airport

Cancun

Distance to airport

53.1 km

Rooms

Check-in
Check-out

Standard rooms

₹ 8,593+

Bed type
Provider
Nightly + local taxes & fees
Unknown
₹ 8,593 per night
Unknown
₹ 12,061 per night
Unknown
₹ 13,412 per night
Unknown
₹ 13,447 per night
Unknown
₹ 14,271 per night
Unknown
₹ 14,846 per night
Unknown
₹ 14,914 per night
Unknown
₹ 15,532 per night
Unknown
₹ 15,621 per night
Unknown
₹ 17,907 per night
Unknown
₹ 18,472 per night
Unknown
₹ 19,374 per night
Unknown
₹ 22,503 per night
Unknown
₹ 24,183 per night
Unknown
₹ 28,868 per night
Unknown
₹ 32,414 per night

Superior rooms

₹ 13,779+

Bed type
Provider
Nightly + local taxes & fees
Unknown
₹ 13,779 per night
Unknown
₹ 23,098 per night

Double rooms

₹ 13,329+

Bed type
Provider
Nightly + local taxes & fees
Unknown
₹ 13,329 per night
Unknown
₹ 13,740 per night
Unknown
₹ 14,099 per night
Unknown
₹ 14,165 per night

Reviews

Traveller rating

14
11
3
1
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Feb 2020
    9.0

    The territory with all the animals, birds and jungles is amazing. The food and restaurants (including main buffet) are really great. Interesting entertainment in the evening. Cocktails are delicious.

    Rooms are too simple for such a beautiful hotel.

  • Excellent
    Nov 2019
    10.0

    The staff was very friendly and accommodating

  • Mediocre
    Sep 2019
    2.5

    The resort is old and very outdated. Not clean. Staff wasn’t very friendly. Clientele was frightening. Food was very bad even for an all inclusive. I didn’t know enough about this chain at the time of booking but I would never stay at one of these resorts again.

  • Excellent
    Apr 2019
    10.0

    The location is just perfect: authentic, not overbuilt, in the middle of the rain forest, with animals roaming around free - what a delight for kids and adults alike! The facilities are clean and compact and at the same time everything is there for every taste, including a good gym and multiple restaurants. The food is absolutely delicious and the variety is striking - I have no idea how they manage! The service at restaurants is fabulous: staff are friendly and ready to serve even when you can clearly reach out and get your coffee by yourself. There are two large swimming pools and we loved both.

    The beach was a bit disappointing as on 8 out of 10 days of our stay there were loads of sea weeds and the cleaners simply could not catch up. We were told by staff that this was a recent phenomenon most likely attributable to the climate change. Lots of credit to staff who relentlessly tried to remove as much weeds as possible. Apart from that, the beaches are kept clean of plastic and other human pollution.

  • Excellent
    Apr 2019
    9.2

    What a wonderful resort.. one of the best we have stayed at.. the staff were wonderful.. very polite, friendly and extremely hard working. The food was fantastic! And so many options for all types and ages. Lots of activities available for all.

    There are two classes of residents; normal and prestige.. with prestige; you get everything the others get plus.. extra beds on the beach, free massage, late check out.. access to the prestige lounge etc.. prestige class didn’t follow in the rooms though.. very small and dated.. which was a shame.. as there was 4 of us.. the room didnt resemble the photo of the room I booked. Sun beds availability around the pool will always be an issue.. people reserving with towels.. It’s the same issue at every resort. It was a sad day when we left. If you organize a trip.. do it at the store just outside the resort.. same for inflatables and balls. The exchange rate is better at the hotel than we got at the airport. Tipping / paying in pesos is better (for you)...

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About

Overview

Located in Playacar, this beachfront property is in the entertainment district and within 2 mi (3 km) of Playacar Golf Club, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach Club are also within 3 mi (5 km).

Expedia

more

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 1,437 reviews

9.1

WiFi

9.0

Service

6.8

Room

5.8

Comfort

Things to know

  • Great menu
  • Friendly service
  • Recreation staff is nice
  • Pleasant hotel grounds

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Babysitting or child care
Internet
Concierge service
Meeting/Banquet facilities
Room service
Golf
Outdoor pool
Snorkelling
No smoking
Restaurant
Bar/Lounge
Hairdryer
Tennis
Air-conditioned
Sauna
Free parking
Linens
Towels
Adapted bath
Alarm clock
Balcony
Bathtub
Body soap
Bottle of water
Breakfast in the room
Clothes rack
Coffee machine
Conditioner
Desk
Family rooms
Fan
Flat-screen TV
Free toiletries
Garden view
Key card access
Private bathroom
Safety deposit box
Sea view
Seating area
Shampoo
Shower
Sofa
Tea/coffee maker
Telephone
Toilet paper
Trash cans
TV
Wardrobe or closet
Wifi available in all areas
Daily housekeeping
Wake-up service
Diving
Evening entertainment
Indoor play area
Kids' club
Water sport facilities (on site)
Windsurfing
Gift shop
Laundry service
Spa
Child pool
Beauty salon
Cable or satellite TV
24-hour front desk
Safe
Pets not allowed
Storage available
Wedding services
Terrace/Patio
Airport shuttle
Pool table
Private beach

FAQs when booking at Iberostar Quetzal

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Does Iberostar Quetzal offer free parking?

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Does Iberostar Quetzal have a pool?

Photos

All photos (35)
Bedroom (5)
Bar (2)
Pool (6)
Beach (2)

Location

Most popular landmarks

  • Playacar Golf Club 1.1 km
  • Aviario Xaman Ha 2.1 km
  • Yucatek Divers 2.9 km
  • Calle Quinta Avenida 3.1 km
  • Playa principal de Playa del Carmen 3.1 km
  • Parque 28 de julio 3.3 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting around

Cozumel 19.3 km
Cancun 53.1 km

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