Pros (+) Staff was incredible! The resort was spotless, they had activities going. Good food and drinks when're you wanted.
5 stars
Iberostar Quetzal
Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 2000Photos of Iberostar Quetzal
Overview
Featuring a private beach and an outdoor swimming pool, this 5-star resort is situated in Playa del Carmen. It also provides an all-inclusive meal plan, a coffee bar and a sauna.
The rooms have a mini bar and wireless internet access.
Iberostar Quetzal has an on-site restaurant, convenient for those preferring to dine in. A refreshing drink can be savoured in the in-house bar.
Cozumel International Airport is under a 40-minute drive from the resort. 5th Avenue is an easy car ride away.
Latest deals for Iberostar Quetzal
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Iberostar Quetzal
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Tennis
- Free Wi-Fi
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Things to do
- Gift shop
- Eco tourism
- Diving
- Snorkelling
- Evening entertainment
- Pool table
- Water sport facilities (on site)
- Windsurfing
General
- Family rooms
- Sea view
- Seating area
- Garden view
- Sofa
- Telephone
- Pool view
Services and conveniences
- Conference rooms
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- 24-hour front desk
Pool and spa
- Spa and wellness centre
- Pool bar
- Spa
- Hot tub
- Outdoor pool
- Sauna
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Hairdryer
- Toilet paper
- Private bathroom
Outdoor
- Beach towels
- Balcony
- Private beach
- Garden
Family friendly
- Babysitting or child care
- Child pool
- Indoor play area
- Kids' club
Accessibility and suitability
- Disabled access
- Adapted bath
- No smoking
Bedroom
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- TV
Fitness
- Fitness centre
- Tennis
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Iberostar Quetzal
7.8
Good
238 verified ratings
Wonderful
131
Very good
36
Good
23
Okay
18
Fair
12
Mediocre
4
Poor
14
Summary of reviews
Pros (+)
Sort by:Most recent
Score by provider
7.8 out of 10
9 reviews
9.9 out of 10
3 reviews
All reviews
Pros (+) Loved the landscaping with leaving things natural & the animals. Pool was awesome, beautiful beach & friendly staff. Al a carte restaurants were good.
Cons (-) Buffet foods overall were nothing special. The desserts were pretty but no flavor. Only the ice cream was good.
Pros (+) Location, staff and facilities were wonderful. Only negative was that the spa prices were too expensive. Also it would be nice if room service was offered for breakfast.
Cons (-) Room service not offered for breakfast. Also didn't like the fact that we had to pay extra when we checked in to get connecting rooms.
Location
Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Underwater Technical World270 m
- Playacar Golf Club1 km
- The Reef Marina1.2 km
- Aviario Xaman Ha2 km
- Terminal Marítima de Playa del Carmen2.6 km
- Albertos SCUBA2.9 km
- Parque 28 de julio3.2 km
- Xcaret Park3.8 km
- Xcaret Archaeological Site3.8 km
- Xcaret Spa3.9 km
- La Fe4 km
- Beyond Diving4.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Iberostar Quetzal
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Iberostar Quetzal
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 7.4 |
|---|---|
Distance to city centre | 2.9 km |
Nearest airport | Cozumel |
Distance to airport | 19.5 km |