Overview

Riu Yucatan

Avenida Xaman Ha Mza 3, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2050

₹ 12,278+

Overall guest ratings

8.5/10 Excellent
based on 918 reviews

Review highlights

  • 9.0
  • 9.0
  • 8.7
  • 5.7

Good to know

  • Clean rooms
  • Pleasant hotel grounds
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Beachfront resort completely refurbished in Summer 2013 located in the heart of Playacar complex and 2 miles away from Playa del Carmen downtown.

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    Expedia

    Amenities

    • Wi-Fi
    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Hot tub
    • Childrens programmes
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free babysitting/child care services
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 896 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.8 "78% said the recreation staff was great."
      8.5 "85% said the reception staff was great."
      8.3 "Housekeeping was great, according to 83%."
      9.1 "Lovely bar service, according to 91%."
      7.5 "75% said the booking process went smoothly."
    • 9.0 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      8.8 "88% liked the proximity to sightseeing."
      8.9 "City centre within easy reach, said 89%."
    • 8.7 "Breakfast is good."
    • 8.4 "Generally very clean."
      9.7 "97% thought it was clean."
      7.1 "71% said rooms were clean."
      10.0 "100% thought the dining area was clean."
    • 5.9 "Internet is average."
    • 5.7 "Rooms are ok."
      6.9 "Only 69% thought the shower was ok."

    Overall rating

    8.5 Excellent
    based on 761 reviews
    • 9.1 "Wonderful beach."
      8.5 "85% appreciated the clean beach."
    • 8.9 "Location is great."
      9.4 "94% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.4 "74% said the recreation staff was great."
      9.5 "95% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.6 "Generally very clean."
      7.4 "74% said rooms were clean."
      9.7 "97% thought it was clean."
    • 6.5 "Rooms are ok."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 5.9 "Internet is average."

    Overall rating

    8.6 Excellent
    based on 134 reviews
    • 9.3 "Wonderful beach."
    • 9.1 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.3 "Generally very clean."
      7.3 "73% said rooms were clean."
    • 8.0 "Food is delicious."
    • 5.9 "Rooms are ok."
    • 5.9 "Vibe was decent."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean rooms"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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