Overview

Eurostars Hacienda Vista Real
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Paseo Xaman-HA, Ret. 3, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4200

₹ 4,749+

Overall guest ratings

8.2/10 Excellent
based on 1,067 reviews

Review highlights

  • 9.5
  • 8.8
  • 6.6
  • 4.9

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    Eurostars Hacienda Vista Real has 77 luxurious Suites with an incomparable view of the amazing golf course, which was designed by Robert Von Hague. All villas in this hotel are finely furnished and decorated. Each suite offers central air conditioning, satellite T.V. and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort. Additional services that Hacienda Vista Real has to offer are: designer swimming pool with bar service, rentals and discount green fees at the golf course. Hotel doesnt have direct access to the beach but a taxi cab charge about 7 usd and the beach club ares is 10 mintues away. Breakfast is included in room rate.

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    Eurostars

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Golf
    • Hot tub
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,067 reviews
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.8 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      9.1 "top-notch fitness area, thought 91%."
    • 7.1 "Good location."
      7.7 "Great parking, according to 77%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      8.9 "89% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to sightseeing."
    • 6.6 "Average comfort."
    • 4.9 "Disappointing food."
    • 3.0 "Beach is unacceptable."
    • 1.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 1.2 "Bar is disappointing."
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    Overall rating

    8.1 Excellent
    based on 661 reviews
    • 9.5 "Excellent value."
    • 8.7 "Breakfast is good."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      9.4 "top-notch fitness area, thought 94%."
    • 7.0 "Good location."
      7.9 "Great parking, according to 79%."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      4.2 "Dirty pool, said 58%."
    • 4.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.8 "92% had problems with the shower."
      2.9 "For 71%, the rooms looked old."
      0.4 "96% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      4.2 "58% didn't like the balcony."
    • 4.9 "Disappointing food."
    • 2.8 "Beach is unacceptable."
    • 2.3 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 362 reviews
    • 9.4 "Excellent value."
    • 8.9 "Breakfast is good."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 7.2 "Good location."
      7.6 "Great parking, according to 76%."
    • 6.4 "Average comfort."
    • 4.9 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      0.6 "94% thought they were poorly maintained."
      1.5 "Air conditioning was criticized by 85%."
      0.9 "91% had problems with the shower."
    • 4.9 "Disappointing food."
    • 2.9 "Beach is unacceptable."
    • 1.6 "Disappointing internet connection."
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    Overall rating

    7.8 Good
    based on 42 reviews
    • 9.0 "Excellent breakfast."
    • 8.0 "Great service."
    • 7.4 "Good amenities."
    • 6.6 "Location is acceptable."
    • 6.4 "Average comfort."
    • 6.0 "Vibe was decent."
    • 5.5 "Pool is mediocre."
    • 5.0 "Rooms are ok."
    • 4.8 "Disappointing food."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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