Ko Phi Phi hotels

Pros: Loved everything

Cons: The uphill walks

Pros: We were picked up from the ferry pier by the free long tail shuttle service that the hotel provides for people checking in (it didn't seem like this was available during the day for guests who had already checked in but we didn't actually ask). The hotel is located at the far end of Long Beach. I had read reviews saying that they weren't happy with the location, but it was perfect for us! We liked that it was in a more relaxing, tranquil part of Phi Phi Don, but only a short 5-10 minute journey by long tail boat into Tonsai village - which cost 100baht per person during the day, or 200baht at night, or it was a very manageable (and clearly sign posted) 30-40 minute walk through the jungle into the town (which was also lit up at night). The path into town was situated at the other end of Long Beach. We stayed in a superior villa, and although not as 'luxury' as the other room types, it was situated in a much better location not too far up the hill, and it was close to the breakfast room, restaurant, reception, beach and other facilities. The mini bar was filled daily with complimentary water, soft drinks, crisps and nuts which was a nice bonus! The staff very kindly decorated the room for my boyfriend's birthday which was really lovely! The hotel breakfast was great - there was a wonderful selection of fruits, salad items, hot food (curries, rice, bacon, eggs made to order, pancakes/french toast), pastries, breads, and cereals. We also ate at the restaurant a couple of times during our stay, the food and cocktails were nice, just a bit more expensive than you could be paying in Tonsai village. The hotel Thai massage was really good, but again slightly more expensive than in Tonsai. The hotel's private beach at the end of long beach was really lovely and we never had any problems getting a sun lounger at any time of the day!

Cons: I'm personally not a huge fan of cats and they do seem to be everywhere at the resort, but they were all clean, and seemed to be well looked after. They didn't bother us too much! The hotel is located on quite a steep hill but the hotel staff take you and your luggage to your rooms via golf buggy so you don't have to carry it too far!

Pros: The views were amazing, the snorkelling in the bay was just incredible. The beach and the infinity pool were just perfect . I didn’t like the way senior staff had little respect for staff from other countries other than Thailand. Food was ok nothing special.

Cons: Most of the staff we met were rude and unhelpful and actually made me feel as though I didn’t want to stay. We net a couple of lovely waiters - they were engaging interested in us and our holiday. We had to move on our first night after an 8 hr journey as we had we had been put in an shining room with a family of young children and you could hear everything

Pros: Excellent location, breakfast was very good, transportation to and from Resort by boat was very well organized and staff was helpful. Plenty of launchers on the beach. Comfortable bed in the room, beautiful manicured landscape setting of the resort

Cons: Name of the room "luxury villa" is overrated. It has nothing to do with luxury and nothing to do with villa. It is old rustic cozy bungalow (cottage) with disaster bathroom without toilet paper holder, towel bars and dated furniture, wifi very poor and s

Pros: Excellent view from room

Pros: The location was very central to everything

Cons: The actual room was subpar

Pros: Loved the view from our room! The beach was nice, included breakfast was decent

Cons: Beds were not comfortable, you could feel the springs through the mattress and we were staying in the honeymoon suite! Also despite there being an obvious language barrier, the majority of the staff were not friendly / helpful. We spend $600 CAD per night and believe our experience there should have been way better.

Pros: Location of room was a 10 minute walk up-hill. It poured rain, and with my bad knee, had difficulty getting to the room. Asked to be moved, but was told acloser room would cost extra $102 US/nt. Chose to leave after 1 night. Hotel would not refund 2nd nt.

Cons: -Long black hairs in shower upon arrival See above.

Pros: The view from our hut was amazing. It rained the whole time during our stay, which sucked, but it was still a beautiful location.

Cons: You can't flush toilet paper, because of the plumbing. Their customer service is questionable - their network was down during our check-out and we still had expenses to pay. Since their network was down, our credit card could not be run, so they said we need to go the port, take money out of the ATM and pay them that way. We would've been charged a 5% fee for withdrawals, if not more so I told them that and that I refuse to pay that way. The front desk lady said they get charged 3% for processing credit cards, which isn't and should never be the guests problem. I suggested she take my credit card number and keep it for later until power was restored, but I think she did not understand me or didn't trust that I wouldn't cancel the card or something. Regardless, we negotiated the exchange rate with them so we could pay cash (they wanted to exchange $1USD = 31 Baht, but we got them to do $1USD = 34 Baht) We traveled to other locations in Thailand and the customer service was lacking pretty much everywhere.

Pros: Everything...specially location and beach

Cons: Cant think of anything

Pros: this was one of the most beautiful resorts during our trip. the location, the accommodation, food and atmosphere. a big positive point is the direct connection of the diving school to the hotel, so you save time and can get on the boat and go out to sea directly in the morning.

Cons: the staff could be a little more friendly, open-minded - and above all, have a smile on their face. often the employees have walked or driven past us without paying attention to a glance or a word. Also at the reception it could be a bit more welcoming, as this is the first point of contact with the guest.

Pros: Great location with beautiful beaches on both sides of the resort. Easy access to the centre by taxi boat. Very friendly staff. Even helped me out when I was already checked out.

Cons: Nothing

Pros: nothing.

Cons: Dirtiest place i've ever stayed at. my room had sand all over the floor, a film covering the toilet water, no clean towels, two double beds pushed together with individual bedding, instead of a king..., dirty glass and empty toilet roll. i asked immediately after checking in for someone to come clean my room and nothing was done by the time i returned at around 11pm. it is INSANELY far walk from the ferry, and the rooms are even farther and deeper. i had to fight for a refund for the extra day i was booked to stay but i could NOT put myself through the trauma of staying there one more night.... i wouldn't spend a DOLLAR here ever again.

Pros: The long boat ride to the property was an unexpected surprise. Breakfast was good if you arrived early & the views are lovely. Staff were pleasant on check-in but that’s where it ends unfortunately.

Cons: Lots of things - the pool was cloudy for the duration of our stay, we were not provided with bath towels & when I advised reception there was no apology or a we will send some to your room so we had to use beach towels. The beds were rock hard. The facility is in poor shape & in need of a refurb; so for the price it was not good value for money.

Pros: Stunning location, rooms by far the best we had in Thailand however

Cons: the superior bungalows are a hike - I did read the reviews but I was still shocked and charge £20 per night for an extra bed.

Pros: Good breakfast. Friendly staff. Nice view from the bungalow and location close to beach.

Cons: Moist/fungus in the rooms. Could use a bit of modernization. Weak AC.

Pros: The hotel is located at the very calm place and has two beaches. It will take 15-20 minutes to get to the center of the island by foot. It’s better to book the villas down in front of the sea, the view is amazing!

Cons: - The rooms were not cleaned up well every day. - Sometimes the villas located quite high to climb. - Water pressure is not good, and it’s salty, seems like from the ocean.

Pros: The view from the reosrt . And the design f the resort, Pool, Restrurant, Room view , Balcony etc. Breakfast was good. People was so nice . Specially Robi and Scott. Very peachful and amaizing balcony

Cons: Hill room walkimg was tiring and nlymone car need more car to support people to reach the room. English understanding stuff needed badly. Toilet water pessur needs to be fix.

Pros: Loved how close it was to the beach and the trail to other near by beaches such as long beach. Walking to the other bay was quick and the staff were very helpful in directing us around town.

Cons: The hill to the rooms is a little steep but not terrible especially if you're young. The staff with drive you to your room with your luggage when you arrive and dive down your luggage when you leave.

Pros: Beautiful location close to the downtown but in quiet.

Pros: The staff were all lovely and we did have a very comfortable stay, despite it looking a little shabbier than in the photo's!

Cons: The room looked a lot smaller than in the photo's and the bathroom and balcony were a bit shabby. Everything was clean though.

Pros: Beautiful sea view and really friendly staff

Cons: Nothing, it is a nice place to stay !

Pros: The location was good as it was right next to the viewpoint and near the beach. There was fresh water everyday for us and the staff were very friendly.

Cons: We were told that someone would meet us when we got off the ferry to help us with carrying our bags, yet when we arrived there was no one to help and we ended up walking around for like 30 mins trying to find the place. Also the fact that there was monkeys which would just walk along your balcony, one morning a monkey tried to get into our room.

Pros: The view was nice even it was hot

Cons: Far from the pier

Pros: The room was spacious and very comfortable. It had a fridge, boiler and free coffee and a cute balcony with a nice view. The location is great, a few steps but they help you with the luggage. I have no complaints

Cons: When I checked in the bathroom was not cleaned thoroughly. I asked them to clean it again and when I came back everything was fine

Pros: Had stayed here for one night, had taken garden view .. doors are not sound proof and u need 2 climb It’s close to the beach and view point,

Cons: Doors needs to be sound proof , you can hear everything happening outside

Pros: Ok location, 5 minutes walk from the center and the shops, beautiful view from the room, good AC.

Cons: Some of the staff wasn't very friendly, the bed was so hard, I couldn't sleep half of night because of it. The stairs, omg the stairs. Try to walk up the all those stairs in the middle of a hot humid day.. A LOT OF SWEAT GUARANTEED.

Pros: View is perfect

Cons: Stairs

Pros: The location, the rooms, the view- everything was perfect

Pros: Breakfast. The view. The green around the room.

Cons: Our room was noisy because of the disco nearby. The hotel Is a Little bit fare away from the main attractions and the pier except for disco. Really nice the view from the pool. Great the breakfast. The staff was friendly and kind.

Pros: Spetacular island view at room 511/swimming pool Huge room/balcony Simple, but good breakfast Super nice staff, specially Karina from reception

Cons: Weak shower preassure Wifi connection in the rooms is weak

Pros: Lovely little infinity pool and stunning view.

Cons: Crazily expensive for a box of a room. And noisy overnight. Better to go along to next two bays with serenity and much better value for money.

Pros: coffee

Pros: Small pool with nice view

Cons: Rooms are dirty + beds are very bad. Very loud music till 1am. Would not recommend...

Pros: I liked the view from the pool. The rooms were clean and reasonably comfortable.

Cons: Because it's on the bay, the music from the party beach carries really well and makes it very loud at night. You would think that because it is so far away from town it would be quite but that's not the case. If you're not planning to stay up until 1am, choose a different place. Even though the PP Charlie was closer to the beach, it was actually much quieter at night. IF the price had been lower for the Cobble Beach, I would have found the walk and the noise ok.