Phoenix hotels near Herberger Theater Center

Cons: The only slight downside was the fairly spartan "fitness room" which was a handful of cardio machines and a basic set of dumbells.

Cons: Guests on all sides were extremely loud. Whether it was TV, talking, moving furniture, etc. The check in time was unreasonably long. We were locked out of our room. Room service/the restaurant never answered the phone.

Cons: The in room tablet doesn't list all their options well or other info. Feel like it needs a redo.

Cons: Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.

Cons: Outrageous charges for parking ($35/ day), WiFi ($18./day), in room movie ($20.)

Cons: N/a

Cons: Parking was $28 per car per night. We parked across the street for $14 per night.

Cons: None

Cons: The pillows and bedding was too soft...no neck or back support in the bedding. Other than that, a wonderful stay...I would stay there again next time in Phoenix

Cons: The bed was only so-so. Mattress seemed old

Cons: I did not like the design of the shower, where it was only partially enclosed with a glass wall, where water could spray out onto the bathroom floor. The mattress was a little hard, and the pillows were a little flat.

Cons: Room service took forever to show up...2hrs later

Cons: Nothing

Cons: While I didn't mind, some may be put off by the need to leave the hotel and cross the plaza to access fitness center and breakfast. Both are well worth the "inconvenience"

Cons: Our room's thermostat was not working right. Our room at the lowest temperature was freezing but at any higher temperature our room would be way too hot. There was no door on the shower which caused water from the shower to get on the bathroom floor, making it slick and a fall hazard. Our bed had no sheet, just the comforter and a small throw blanket. We had to request a sheet and add it to the bed ourselves. We had a very difficult time getting comfortable enough to sleep.

Cons: No smoking. $140+ rooms but $27 just to park in garage. And no the hotel doesn't pay for it dicount it or validate parking. This was a bummer.

Cons: This hotel made me think of a roadside motel. The rooms are very small and cramped, the air conditioning is so noisy that getting a good nights sleep is next to impossible. The valet parking is ridiculously expensive at $33. Find another hotel to really enjoy Phoenix, the jewel of Arizona’s crown!

Cons: The parking situation.

Cons: Being disturbed by maintenance guy, ac in the room gave it a roadside notell motel atmosphere, pillows way to soft, valet parking very expensive, had to wait on the sidewalk for ever to finally get our cars back

Cons: Room had a vague smell of cigarette smoke.

Cons: The bathroom was really small.

Cons: A bit pricey

Cons: Water temperature was terrible in the room. Either too cold or too hot. When I turned on the hot water at the sink to wash my face it got very hot and no amount of cold water would cool it down for quite a while. The shower had to be turned all the way hot to get a warm shower. There wasn't a shower towel mat for the floor the first day we were there.

Cons: Everything.

Cons: Fix the hot water!

Cons: I wish that there was a small store for incedentals.

Cons: I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.

Cons: The carpet, the old Apple phone radio

Cons: Rooms need remodeling in a big way. Bed was uncomfortable and the A/C did not work.

Cons: The most uncomfortable bed I've attempted sleep in for as long as I can remember. My poor back.

Cons: The rooms could use an update. facilities in the room for hooking up my laptop and charging (USB) were non-existent.

Cons: Staff was not very knowledgeable about the area which was strange considering they live there. Parking is terribly overpriced and wifi is not free. Hotel overall looks very tired and run-down. Online pictures are not a true representation of what the property looks like.

Cons: I last stayed at the San Carlos about seven years ago. My how things change. I remember the hotel having character, being older and all, but now that has slipped from "character" to "run down." Everything looked slightly dingey. The walls are much thinner than I remember so everything was audible. The second floor is now the Luke Air Force Base floor, which is fine, but it looks like the decorations belong in a third-grade classroom on Luke base housing. For the amount of money that we paid there should be more amenities. Instead it looks like they are going for minimum service with maximum profit. The hotel needs a serious overhaul.

Cons: The rooms were old and small. Yes, old building, charm, history, cool, but in the heart of downtown Phoenix in this modern age, you can update your buildings to keep the old charm and still allow for the enjoyment of modern conveniences. A hotel is a customer service oriented business and the building itself is crucial to the customers experience. Our room was very small but ok, could be livable with the right amenities. Very few outlets so tough to charge up computers and phones. None in the Bathroom! None! So I had to blow my hair dry in the other room. The bathroom had a huge sink but zero counter space. So what was the counter put my toothpaste, make up, hairbrushes and such on while i got ready? A toilet seat. Yup. No counter in the bathroom. It had the charm of an old place with the type of tile but so much of the tile was chipped and the paint peeling away from the walls it just felt old and dirty and run down. The drain in the shower didn't work well and I was standing in several inches of water while I showered. No room to room AC so you were at the mercy of how cool the people at the hotel wanted to keep the place. In AZ its 100+ all the time. I bet our room at night was 77 degrees or more. We were sweating and it made sleeping tough. We probably will opt for a more modern place just for the AC and clean feel next time and be willing to pay a higher price for it.

Cons: Bathroom

Cons: Please fix the ice machines that were broken on each floor. And a second working elevator would be great, the past two years I have stayed there only one worked.

Cons: The staff

Cons: You can hear everything. Every sneeze or soft whisper from other rooms. The windows let every street noise in.

Cons: The bed was a little hard.

Cons: I was given a room key for a room that was already occupied. Then, the guests on my floor (3) were loud all night, as if there was a party in the hallway outside my door.

Cons: The room was clean, but the electrical was scary. Best was hard and saggy in the middle. I amenities in lobby. Not historic just old and neglected.

Cons: Be careful: do not get an adjoining room.

Cons: Room was last renovated in 1945 or so.

Cons: The front desk lady was extremely rude to start. Absolutely zero parking although the add indicated parking is available. We had to PAY for parking and walk 5 blocks in the 110 heat. No breakfast. The bathroom door had no lock. And, the kicker is this morning I have little bites all over me!

Cons: Thankful there were lots of close restaurants. The Vietnamese restaurant was outstanding. Realize that costs and parameters limit what can be done for historic landmarks, but carpeting needs updating, wall art (movie star pictures, etc.) could be updated. And...would be great to receive a handout of all the special floor 'tourist points' or history. Ended up going floor to floor to read everything and see everything.

Cons: Downtown Phoenix doesn't have much to offer for family fun. The bar directly below the hotel is rather loud until the wee hours.

Cons: The room was very small in comparison to newer hotels.

Cons: Only 2 concerns: 1) Kayak, the agency I booked through should have included the "historic", $5/day" charge in their quote for the room; and 2) the bathroom was very small - which was not a problem for me but would have been a problem for a large person.

Cons: I don't expect much when it comes to amenities, but the bathroom didn't even have soap. Like, so I could wash my hands. Both elevators were broken the entire time too