Pros:Nothing to like from a company that fleeces you of your money! They charged us $93 for gas when we returned the rental car. It was returned with more gas than what was in the tank when we drove it off their lot. They switched vehicles because the first one issued to us had a smoke smell. The;y issued us a second one, Rav4, that didnt have a full tank. They said just return it with the same amount, 3/4 tank. It had more than 3/4 tank when we returned it to them. We called them 13 times after seeing our invoice with the extra $93 gas charge. No one returned our calls after promising a call back. There was always an excuse that a manager wasn't in, on another line, gone for the day, etc. One woman that said she would look into it, promised to call back and she did not nor could she be reached numerous times. We were also coerced into buying their auto insurance after we proved we had valid coverage. We've rented cars many times in Orlando/Tampa area and never have any of them rejected our valid rental car coverage. Next Car did insisit on unncessarily charging us $200 their car insurance. its a scam! Please read the other bad reviews from many more dissatisfied bilked customers on Yelp, Trip Advisor, etc. Please do not advertise for these rip offs!!!
Cons:They are a den of theives!!! There are so many bad reviews from other ripped off customers on Yelp, etc. It's horrific what they've gotten away with and no one is investigating them. People are flying in for an enjoyable vacation and these charlatons are ripping tourists off. They take advantage of people having to catch flights and are vulnerable to their demands and false added charges. The CC company says its hard to disput charges with rental car comapnies because you sign their agreements. But no one is expecting to be ripped off with falsely added fees and unwarrented charges. The first SUV issued us smelled of smoke, so they gave us a Rav4 that had 3/4 tank of gas in it. They said to return it back to them with the same amount of gas, 3/4 tank. We returned it with more than 3/4 tank and was charged $93. Really!!! They also fleeced us for an unnecessary $200 car insurance fee because they wouldn't accept our car rental insurance even after proving that we had valid car rental insurance backed up by an email that came to them while we waited in their office for it to arrive. What's more shocking is how many others have had similar experiences with Next Car and have voiced it in reviews and no one is paying atttention and even worse advertising for them and allowing them to conduct business. Read the reviews about the tire pressure lights coming on thier rental vehicles. We had that happen also, but others didn't turn out well. We put air in our rental tires, but another customer had to buy a tire, another missed an appointment, Crazy!!! Read the many complaints and see the numerous false added fees/charges on Yelp, Trip Advisor, etc. Please do not advertise for these charlatans!!!