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JW Marriott Hotel Kuala Lumpur

183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
+60 327 159 000

₹ 7,890+

Overall guest ratings

8.9/10 Excellent
based on 2,875 reviews

Review highlights

  • 9.7
  • 9.0
  • 8.3
  • 6.6

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 2,875 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
    • 8.3 "Food is delicious."
    • 8.0 "Generally very clean."
    • 7.7 "Good breakfast."
    • 6.6 "Average comfort."
    • 4.7 "Wellness & sports facilities were not very nice."
    • 2.8 "Disappointing internet connection."
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    Overall rating

    8.8 Excellent
    based on 1,035 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      7.8 "Housekeeping was great, according to 78%."
    • 7.9 "Good cleanliness."
      8.2 "82% said rooms were clean."
    • 7.8 "Nice rooms."
      8.2 "82% said rooms were clean."
      8.2 "82% thought rooms were spacious."
      9.4 "94% thought the view was good."
    • 7.4 "Good breakfast."
    • 6.5 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Wellness & sports facilities were not very nice."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 948 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      7.8 "78% were happy with the room service."
    • 8.4 "Food is delicious."
      9.0 "90% loved the menu selection."
    • 7.5 "Good breakfast."
    • 7.1 "Nice rooms."
      7.0 "70% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
      7.8 "78% said rooms were clean."
    • 2.6 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."

    Overall rating

    9.2 Excellent
    based on 431 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.5 "Food is delicious."
    • 8.2 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 7.9 "High value."
    • 6.9 "Rooms are ok."
    • 6.1 "Average comfort."
    • 5.5 "Vibe was decent."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 460 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.4 "Food is delicious."
    • 7.6 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.8 "For only 58%, the bathroom was ok."
    • 6.2 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
      1.7 "83% complained about the elevator."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 2.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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