Overview

JW Marriott Hotel Kuala Lumpur

183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
+60 327 159 000

₹ 8,642+

Overall guest ratings

8.8/10 Excellent
based on 2,578 reviews

Review highlights

  • 9.7
  • 8.9
  • 6.9
  • 5.3

Good to know

  • Friendly atmosphere
  • Friendly service
  • Great shopping

Nearby

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    About

    The 29-storey, 561-room hotel is located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and is adjoining to the prestigious Starhill Gallery. It is also strategically located on "Bintang Walk"offering easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets

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    Marriott

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 2,578 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      8.3 "83% were happy with the room service."
    • 8.6 "Food is delicious."
      9.1 "91% loved the menu selection."
    • 7.9 "Good breakfast."
      7.9 "79% were happy with the price of the breakfast."
    • 7.8 "Good cleanliness."
      7.9 "79% said rooms were clean."
      8.3 "83% thought it was clean."
    • 6.9 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.9 "For only 69%, the bathroom was ok."
      5.0 "50% thought the bathroom was big enough."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.3 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      5.0 "50% thought the bathroom was big enough."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      2.0 "80% complained about the elevator."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.0 "Wellness & sports facilities were not very nice."
      1.4 "86% didn't like the fitness area."
    • 2.5 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 876 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.3 "Food is delicious."
    • 7.8 "Good cleanliness."
      7.9 "79% said rooms were clean."
      7.9 "79% thought it was clean."
    • 7.6 "Good breakfast."
      7.6 "76% were happy with the price of the breakfast."
    • 6.9 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      6.9 "For only 69%, the bathroom was ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 5.3 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      1.9 "81% complained about the elevator."
    • 3.5 "Wellness & sports facilities were not very nice."
    • 2.7 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 850 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "Easily accessible by car, said 86%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 8.6 "Food is delicious."
    • 7.9 "Good breakfast."
      7.8 "78% were happy with the price of the breakfast."
    • 6.8 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 6.0 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 2.4 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 489 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.9 "Food is delicious."
    • 8.1 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 7.8 "Good breakfast."
    • 6.1 "Vibe was decent."
    • 4.9 "Not very comfortable."
      2.7 "73% thought it was too noisy."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
    • 2.5 "Disappointing internet connection."
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    Overall rating

    8.6 Excellent
    based on 360 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 8.3 "Food is delicious."
    • 7.8 "Good breakfast."
    • 7.6 "Good cleanliness."
    • 6.6 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.0 "Only 60% said rooms were big enough."
    • 5.3 "Vibe was decent."
    • 4.9 "Not very comfortable."
      2.3 "77% thought it was too noisy."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
    • 2.3 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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