Pros: Overall clean, good breakfast. Wifi worked well. Room was modern, but the bed was soft. Had complimentary fridge and microwave which was nice. Would have loved this hotel if traveling for work, but not really the best set-up for a family with a baby.
Cons: Drunk person wandering around front of hotel when we went to check-in at 8pm on a Friday. Had to carry our infant through group of smokers that congregate at the front door (gross.) Nobody manning the front desk, had to find someone to check us in. Only offer valet parking option. The free "crib" provided was just a pack and play, not really good for sleeping baby (or easy to clean!) and overall the hotel was on the noisier side. Also no bathtub in the room for bathing kids.
Pros: Loved the whole feel of the retrofitted space! Extraordinarily comfortable, great safety features, and amazing location.
Pros: Recently opened after multi million dollar historical restoration...beautifully done well appointed and great central downtown location.
Cons: Although not crowded during my stay I would imagine the hallways will become very noisy due to the beautifully restored marble floor and half wall wainscot.
The Extras Aren't Extra at Drury Hotels! Our guests can enjoy free hot breakfast, free hot food and cold beverages at the 5:30 Kickback, free wireless Internet access in all rooms and throughout the hotel, free long distance calls and free popcorn and soda in the lobby daily. An indoor swimming pool and whirlpool are available for guest use, along with an on-site 24-hour fitness center. A microwave and refrigerator can be found in all rooms. Drury is family owned and operated so you can expect the same great value, friendly service and cleanliness at every location. We look forward to having you as our guest!
Pros: 1. Pleasant walks available through CWRU campus
2. Excellent complimentary hot breakfast
3. Very clean
4. Good size room
3. Other than A/C, the room was in good working order
Cons: 1. A/C unit not effective in maintaining even temperature - I was required to keep the unit set too cold in order to prevent room from getting tepid
2. A bit complicated getting to Cleveland Clinic parking from hotel (this was a recommended hotel for visits to CC)
3. TV was flat screen but old technology - not HDTV
Pros: The Glidden House is like stepping back in time. The staff and decor are of an earlier genteel era without being stuffy. No hotel chain feel here. Room service is catered from the next door restaurant - and the executive chef is a recent James Beard award winner - can't beat that! Complimentary breakfast on the sun terrace is a great start to any day.
Cons: Air conditioning although adequate, was a little uneven at night.
Built in 1910, the former mansion now known as The Glidden House in Cleveland, Ohio, is across the street from The Cleveland Botanical Garden and a half-mile from the campus of Case Western Reserve University. The Glass House and the Shafran Planetarium are within a few blocks of the property.
Complimentary European-style hot and cold buffet breakfasts are served at The Glidden House each morning. Business services, conference rooms and banquet facilities are available, as is complimentary wireless Internet access in public areas. Discounted passes are provided by the property to a nearby fitness center. Free onsite parking is available. The Glidden House is a smoke-free hotel.
Exuding comfort and modernity, the 52 non-smoking guestrooms and 8 suites are ornate with deep redwood-stained furnishings, smart fabrics in contrasting patterns, bi-colored walls in pale saffron and royal blue with golden fleur-de-lis, framed prints, upholstered chairs and accents in crisp white, burgundy and warm reds. Each offers a 42-inch plasma cable television with premium movie channels, complimentary wireless Internet access, and complimentary newspapers. Bathrooms contain granite vanities, bathrobes, and designer toiletries. Adjoining rooms are available per request.
Pros: Staff is excellent. Very nice breakfast. Great location close to park, airport and city
Cons: Room was cramped. Bathroom door was an issue
Pros: Ou room was very clean and quiet. The warm, welcoming and helpful staff exceded expectations. Great location for access to any attraction in the greater Cleveland area and breakfast was delicious and ample.
Cons: We had no negative impressions of our stay
This Lakewood bed and breakfast offers free Wi-Fi and individually decorated rooms equipped with a fireplace and a television. Little Met Golf Course and Big Met Golf Course are 1 miles away. A sofa bed or private deck is featured in each uniquely decorated guest room at Emerald Necklace Inn Bed and Breakfast. An en suite bathroom is also included. A full country breakfast is served each morning in the Tea Room and it features hot coffee or tea along with fresh fruit and pastries. Guests have access to salon and spa services along with laundry facilities. A gift shop and a hiking trail are also available along with tea tasting. Cleveland Hopkins International Airport is 4 miles from Emerald Necklace Inn. Cleveland city centre is 20 minutes’ drive away.
Pros: Free bikes to tour the city. Great location.
When you stay at The Kimpton Schofield Hotel, you'll be within a 15-minute walk of Quicken Loans Arena and Progressive Field. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Parker's Downtown, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and free bike rentals are offered, and rooms at this upscale hotel get the details right with iPod docks and Frette Italian sheets.
Pros: Fabulous modern room with wonderful upgrades, very relaxing comfortable bed. Room was quiet and like an oasis. Views of downtown Cleveland all around. Incredible picture windows on entire wall. The room was just unbelievable!
Cons: A bit small. The shower and bathroom so open and in the middle of the room felt a bit awkward but it was okay for a short stay.
Pros: Location, rooftop bar, valet parking
Cons: no complaints
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Cons: Water was brown because of some work being done.
Only has Valet parking. No free wifi
Pros: Rooms were clean and well designed. Slept well because beds were comfortable, drapery kept light out, and room well insulated from noise. This is a large hotel and yet whenever we contacted the staff via text, room phone, or in person they responded to every one of our requests quickly. The hotel is within walking distance or short taxi ride of tourist attractions and restaurants etc. Also the view is nice.
Cons: I wish there had been charging outlets on the long desk/counter.
Pros: The beds were super comfortable.
Cons: The bathroom needs more privacy. Especially when staying with a group of friends.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Quicken Loans Arena, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 inch to 65 inch HDTVs, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor or relax with in-room dining.
Pros: Good hotel that is located downtown. Different from normal hotel, a mix of old with new. The location is great, everything is within walking distance, Tower City, the Q, Progressive Field and numerous bars and restaurants. Rooms are newly updated and the hotel itself is under renovation. Try to request a room across the arcade, you get an interesting walk through the top of the arcade as you find your room. Great hotel, with a cool, architecture location. The staff was perfect as well; doing anything to help.
Cons: Currently under construction, but they are updating so I'm sure it will look great once they are done.
Pros: Staff for sure, location was clutch and breakfast, yeah I want to stay
Cons: Swimming pool would have been the only thing
Experience the comforts of home in the Historic Gateway District at the Residence Inn Cleveland Downtown located in the heart of downtown Cleveland surrounded by exclusive dining and shopping. From short weekend getaways to long business trips, our extended stay hotel suites provide a fully equipped kitchen, pullout sofa bed and work area with complimentary high speed internet. Treat clients or your significant other to an exceptional stay and explore nearby attractions, including East 4th Street dining and entertainment, JACK Cleveland Casino, Quicken Loans Arena and Progressive Field. Ideal for executive meetings, our boardroom comfortably accommodates 12 guests, while our largest meeting room provides ideal space to train a group of 50! Stay and discover the perfect balance of home and downtown Cleveland living at the Residence Inn Cleveland Downtown.
Pros: We had lunch in their restaurant and I had an amazing beet salad.
Cons: I am a Gold Level SPG member. This got me nada. No welcoming gift, no upgrade, no internet access, no late check out, nothing. I have been treated much better at other Westin's.
Pros: Cleanliness and layout of rooms.
Cons: No breakfast included with stay. No garbage can in bathroom or recycling in room period.
Pros: The room was clean, we were put on a high floor with a great view. The staff was excellent. I guess I'm just too picky about the cons.
Cons: I'm a stickler for good service and the Westin did exactly what they were required to, but nothing more. For example, I asked for a fruit platter & champagne to be put in the room. It was my husband's birthday and it sucked we were stuck in a hotel after a business trip, so I wanted to make it a bit more exciting. Most the fruit was fine, but they didn't pick out the moldy grapes and shriveled berries. There were two glasses for coffee, but provided only one cup serving of grounds. The bag of coffee itself couldn't be opened easily, and since we were traveling, we had no sharp objects. The vanity mirror was broken. Little stuff adds up and I was overall disappointed for a $250+ night.
Pros: amenities, proximity to points of interest, great adjacent restaurant
Cons: lacking microwave in room, option to request one was not mentioned by the staff; learned about option by default as we were checking out...
Pros: Front desk was very friendly and quick to get us checked in and out.
Cons: Parking was very expensive.
Pros: The place was clean and comfortable with a higher end business vibe.
Cons: No complaints.
Pros: Good locatoon, easy walk to local attractions, restaurants, athletic venues. Rooms were comfortable and clean, hotel bar was nice but always under-staffed.
Cons: Hotel was probably sold out for NCAA tournament, they did not staff the hotel properly. 2 working elevators for 20+ floors after a Thursday night game, plus they closed the bar/restaurant as people returned from the game. Check-in was slow on a Thursdsy, room not ready until after 4:30. Staff were nice, just not enough of them.
Pros: The hotel was convenient to the Convention Center. The room was clean, hotel was quiet, and the decor modern and relaxing.
Cons: The attached restaurant is very expensive--if you're traveling on a budget, you're going to have to walk a few blocks to find something cheaper.
Pros: The bellmen were outstanding with holding our luggage in storage while we waited 2+ hours for our car at check-out on new years day. They were what made an otherwise unpleasant experience tolerable and actually enjoyable.
Cons: The valet service was horrible. The wait was long yet tolerable because of the westin's staff and pleasantness. The valet staff had 8 people standing around the podium (not moving or running any cars) sitting there cursing in front of guests during a verbal argument- very off-putting.
Pros: Fitness room great!
Cons: 1. The hotel facilities are not kept in good repair. For example, the telephone in the room had keys broken or removed from the key pad.
2. Could not check out because the computer system was frozen. I received a email of folio that appears to contain incomplete expenses.
Bringing new energy to the financial district, The Westin Cleveland Downtown is steps from the Public Auditorium and the Global Center for Heath Innovations. Within blocks are the Rock & Roll Hall of Fame & Museum and professional sports venues. Our 3,000-square-foot WestinWORKOUT® Fitness Studio boasts the latest cardio and strength-training equipment. Eat well at Urban Farmer, a farm-to-table steakhouse, or host a productive meeting in one of our 20 event rooms totaling 20,000 square feet. Designed to be environmentally friendly, our hotel comprises 484 upscale guest rooms, including 39 suites, that provide stunning views of Lake Erie and the vibrant cityscape. Discover renewal with the Heavenly® Bed and signature bath amenities.
At Clifford House Private Home Bed & Breakfast, you'll be within a 10-minute drive of Quicken Loans Arena and Progressive Field. You'll have free perks like WiFi and self parking. A terrace and a garden are other highlights, and rooms at this Victorian bed & breakfast offer up nice touches like Egyptian cotton sheets and premium bedding.
Pros: Hotel rooms are spacious and very well decorated.
Cons: Don't like the requirement of having to valet on Sunday and week nights. $18, seems a little steep for this level of hotel.
Pros: Nice and clean
Welcome to the Holiday Inn Cleveland Clinic. Located on the campus of the prestigious Cleveland Clinic travelers appreciate our finer touches that make comfort and convenience a top priority. Complimentary shuttle service is provided to all major buildings on the Cleveland Clinic campus. 15 miles from Cleveland Hopkins International Airport with access from I-77 and I-90 and just 4 miles from downtown Cleveland. The Holiday Inn Cleveland Clinic provides clean comfortable and affordable accommodations and personalized service. Your Home Away from Home. This Cleveland hotel will help you maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or relax in our dry heat sauna. Moce Cafe and Bar serves breakfast lunch and dinner daily or for your convenience we offer in-room dining. Unwind with our nightly drink specials in the Moce Bar with outdoor patio. Our event space and outstanding service makes Holiday Inn Cleveland Clinic the place to meet for corporate and social events. Our sales and catering staff will coordinate every detail making us the clear favorite for meetings rehearsal dinners and family reunions. Businesses near hotel: University Hospital Case Western Reserve University General Electric Dealer Tire Attractions near hotel: Rock & Roll Hall of Fame Cleveland Botanical Garden Cleveland Museum of Art and MOCA.
Pros: Free toothbrush. Toiletries were nice mixture of things that you normally do not receive. That is about it.
Cons: Things that I did not like: Staff that lies. They like to patronize you just to push off to the next person.
Rooms reasonable but not worth the price.
Experience every modern comfort and luxury next to University Circle cultural and arts district. This Cleveland hotel near Cleveland Clinic is within easy reach of Legacy City Village and the Rock and Roll Hall of Fame. Stroll among historic buildings parks and museums or see what’s on at the theatres. If rest and relaxation is your aim take comfort in the hotel’s spacious luxury suites or sample the hotel’s fine-dining choices from freshly prepared sushi to the finest international cuisine.
Pros: The entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.
Pros: The friendly staff
Pros: It was a 5 minute drive to my Aunts place who I was visiting.
Pros: Perfect location. Very quiet, clean and safe. The outside garden patio was a beautiful relaxing place to sit and talk till late in the evening.
Pros: comfortable room and beds
Cons: That we had to pay extra for breakfast. We didn't want a $10.95 buffet just some coffee and a muffin or bagel.The bathroom door squeaked....hinges need to be oiled Room 435
Pros: Convenient location, nice restaurant, friendly and professional staff.
Cons: Noisy, expensive.
Pros: fitness facilites, nice staff and general ambiance.
Everyone was super helpful and so pleasant to deal with!
Pros: The room was fantastic. Loved the Keurig machine!
Cons: The bathroom could have been cleaner. The shower was a bit moldy. Could have used a little more TLC when being cleaned.
Pros: The staff was nice the breakfast buffet wasn't that great room was clean quite very peaceful
Pros: Friendly staff and the hotel was very clean. Breakfast buffet was very good with a lot of selections to choose from. The room was very open and clean.
Pros: The hotel was very clean and the room had a nice, modern look. Would recommend this hotel to anyone.
The Brand-New Hilton Garden Inn Cleveland East Mayfield Village hotel is conveniently located off Interstate 271 in Mayfield Village, Ohio. Within minutes of major corporations such as Progressive, Philips Healthcare, Novelis, Parker Hannifin and much more. Our hotel is only 15 miles from Downtown Cleveland, Progressive Field and Quicken Loans Arena. Business Features at our hotel include: Complimentary on-site parking, Complimentary high-speed wired and wireless internet access. Enjoy Guest Rooms which are each equipped with: Spacious Work Desk with Ergonomic Mirra chair by Herman Miller, Two telephones, with voice mail and data ports, Complimentary high-speed Internet access - wired and wireless, Hospitality Center featuring Microwave, Refrigerator and Coffee Maker, Iron/Ironing Board and Hair Dryer. Hotel amenities include: Indoor Heated Swimming Pool, Whirlpool, Complimentary on-site, fitness center equipped with PreCor Fitness equipment, Complimentary 24-hour Business Center. Dining Options include: The Great American Grill restaurant offering Breakfast, Lunch and Dinner options, Daily Evening Room Service from 5:00 PM- 10:00 PM, 24-Hour Pavilion Pantry offering convenience food and sundry items. Our hotel specializes in Meetings and Events, just leave the details to us! Over 2,700 square feet of banquet/meeting space, Dedicated, seasoned banquet and sales staff to focus on your special event, High Quality and varied catering menus options available to compliment any budget. Offering Breakfast, Lunch, Dinner and Break/Snack options for your meeting/event. ***** Everything. Right where you need it. *****
Pros: Typical Hampton inn amenities...Everything I have come to generally expect. Clean and comfortable overall.
Breakfast provided--but could have used a bit more variety in hot food options.
Cons: First...Parking. Granted, I'm used to downtown areas, but I had no idea that the only parking options here were private surface lots and garages, or paying for hotel valet parking. I guess I'm just used to a hotel parking garage or lot of some sort with permitted or validated parking. On the plus side, the valet rate I was charged was a flat $24 for the entire stay. Not terrible. I didn't go in and out, just walked where I needed to go for the most part.
Second...The staff. For the most part they were friendly, but I arrived in the very early AM and the night attendant almost seemed like they would rather not deal with checking me in (sorry--our system is in the middle of an update...You're going to have to wait 15 minutes before I can check you in).
Third...Overall condition of the property. Not bad, but definitely shows signs of wear and tear and could use a good refresh.
Fourth...The room. It was a nice enough room, but was equipped as an accessible room with an adjoining room, neither of which I had asked for. The bench in the shower could not be completely moved out of the way, leaving the only options to either fold it down and use it or deal with it leaning out from the wall slightly. A clip to keep it folded against the wall would have been helpful.
Finally...Noise. It should have tipped me off when one of the amenities in the bathroom was a set of earplugs. I was given no warning about this. Things were quiet...at first...until sirens started blaring overnight at street level down below. I was clear up on the 6th floor and could still hear them. The last night I was there (remember the adjoining room I mentioned) the group in the adjoining room was either very loud, or this set of adjoining doors had the worst noise isolation characteristics in the world. Probably a combination of both. I finally had to call the front desk and ask them to send someone up.
I hate to be "that guy" but this Hampton really let me down overall.
Pros: The mattress and pillows were very comfortable. The staff was very helpful and friendly.
Cons: Ice only on even floors
Pros: Location. Cleanliness. Comfortable bedding. Found room very quiet even being next to a young family. Easy and efficient air conditioning. Overall a good place to stay.
Cons: Did not make up room second day during my stay. Returned to room late afternoon to find no clean towels when we wanted to shower. Front desk said they were behind on laundry and they would run towels up as soon as they could. It was not long after that towels arrived, but to be 5pm and not have made up rooms with fresh towels falls below expectation. Shortly after towels arrived, we were asked if we wanted room service. Late in the evening to be offering, but at least they were checking still.
Pros: Very friendly staff, clean
Pros: It was a nice place close to where I need to be cost of room was good also was the breakfast
Cons: Wish the room had a frig to keep the food I got at the West side market cold. That's the only that was missing
Pros: The cleanliness of the entire hotel as well as my room. Breakfast was a plus!
Cons: The frown on the front desk lady, she wasn't nice at all. The night one
Pros: Great room - good breakfast, although when we were there, so was everyone else. The staff had trouble keeping up with the crowd.
Cons: I like a firm mattress - it was ot
Pros: Great location. Nice breakfast. Comfortable room.
Cons: No easy access to evening meals. Price of daily parking.
Pros: Location very good close to everything that walking distance ?
Cons: very nice hotel the stay in and the breakfast are very good ,I will stay here again when I come back in Ohio.best place to stay in Cleveland.
Pros: We regularly stay at Hampton's so are very familiar with them. This one was perfect for visiting the Rock Hall and Progressive Field. Everything was expected for a typical Hampton Inn. The breakfast was probably the worst part. They didn't seem to keep the food stocked up so there was scraps left both mornings that we ate there. Our room only had 2 towels, which I found strange, usually there are 4. I had to ask for a 3rd for the 2nd morning. We didn't bother having maid service because they didn't show up until 3pm and by that time we had been out and back and were relaxing for a bit. Valet parking was good but it does cost $20 per night.
Pros: Close to rock hall and bars
Cons: No room service and breakfast buffet was inadequate for the number of guests, they ran out of food and the wait was ridiculous
Pros: nicely appointed rooms, clean, fairly comfortable. Located within walking distance of several restaurants and attractions and close to the lake.
Cons: Staff was a bit harried, not helpful when it came to directions. The 90 East is closed right now, making it a challenge to get in and out of there with GPS. Difficult but not impossible. Staff did not seem to know about this and were not a good source of information for alternative directions.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings with wireless high-speed internet access in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Quicken Loans Arena. Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton HHonors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service at $18.00 per day with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Pros: Comfortable beds, happy hour, free breakfast and great staff.
Cons: Valet parks the cars a couple blocks away in a public lot. Trust me when I say park the car yourself. It takes them over 10 minutes to retrieve each car and when we were there only 1 person was working to run for the cars. We took a walk that morning and watched the valet drivers pathetically meandering to the cars, not jogging or even fast walking. It makes it difficult if you are trying to be somewhere on time. Budget 30-40 minutes to get your car the next morning if you use valet.
Pros: The location to everything downtown. Walked to many locations. The wood floors in my room. Friendlies of the staff, very helpful!
Cons: The smells of the building. Old building wit a slight sewer smell. No fan in the bathroom. Had another light in the ceiling but couldn't figure out how to turn it on.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources 5 blocks from Sherwin Williams and PNC is just next door.We are within walking distance of many attractions including: Quicken Loans Arena home of the Cleveland Cavaliers; First Energy Stadium home of the Cleveland Browns; Cleveland Indians’ Progressive Field Jack's Casino The Rock and Roll Hall of Fame Tower City Center Playhouse Square and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants shopping and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues.The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic University Hospital Seidman Cancer Center and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE) 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90.We feature the largest standard guest rooms in Cleveland free WIFI hot complimentary breakfast evening refresher Monday through Thursday except holidays and a 24 hour fitness center.
Pros: Very friendly staff, nice comfy bed, good breakfast bar
Pros: Title pretty much sums up out stay. We arrived late at night and was greatest with a friendly smile and directed to our roo . Room was spacious and clean. Beds and pillows were comfortable and the bathroom was well maintained. No comments whatsoever. By the way, if you are worried about being so close to the airport...have no worries. We were on three uth floor and did not hear one plane fly over at al . Great stay. Thank you Hilton
Pros: Location to the CLE airport
Cons: I wanted to leave my vehicle for the duration of the flight and get a shuttle to the airport and was told that the program was unavailable and full. They didn't even ask what time my flight was and the parking lot was only half full.
Cons: Food wasn't great for how much we spent, and breakfast is super expensive for a family of 4. Especially, when I thought it was included in my stay from trip advisor.
Pros: All staff were helpful friendly and responsive
Pros: I liked that they had a gym and business room.
Pros: The staff was very attentive and breakfast was really terrific.
Pros: Meticulously clean and quiet. Very friendly staff. Excellent airport shuttle service.
The Hilton Garden Inn Cleveland Airport hotel is conveniently located only two miles from Cleveland Hopkins International Airport via complimentary shuttle service. The International Exposition Center/I-X Center and NASA Glenn Research Center are also located only three miles from the hotel via complimentary shuttle service. Downtown Cleveland, Ohio is only 12 miles and accessible via Interstate 480 and I-71. Complimentary airport shuttle service to and from Ohio's Cleveland Hopkins International Airport, Complimentary on-site parking, Complimentary high-speed wired and wireless Internet access. Enjoy Our Guest Rooms each equipped with: LG LCD Flat Panel Televisions in every room, Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones, each with two lines and voicemail, Complimentary high-speed Internet access, Microwave, refrigerator, coffee maker, iron/ironing board, and hairdryer. Hotel Amenities Include: Indoor pool with whirlpool, Complimentary fitness center and Stay Fit Kits, Complimentary 24-hour business center. Dining Options Include: The Great American Grill restaurant offering breakfast, lunch, and dinner, Daily evening room service from 5:00 pm to 10:00 pm, 24-hour Pavilion Pantry offering convenience food items including snacks, beverages, and frozen foods. Our hotel specializes in meetings and events. Just leave the details to us! Over 3,300 square feet of banquet space, Dedicated team to focus on the details, On-site catering with high quality and varied menus to compliment any budget. You can choose from our breakfast, lunch, or dinner menus as well as our beverage and snack menus for your meeting or event. *****Everything. Right where you need it!*****
Washington Place Bistro & Inn puts you within a 10-minute drive of Cleveland Clinic and Cleveland Museum of Art. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. There's a garden, and rooms offer iPod docks and flat-screen TVs.
Pros: Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
Cons: This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
Cons: We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Doubletree they are friendly and give you delicious cookies!!!
Pros: Comfortable and easy
Pros: Check in and check out were fast. Everything was clean. They make staying there hassle free.
Cons: Had booked this room months in advance. Called the week of our stay to confirm our reservation and notify them we would be a late check in. At check in they no longer had a room for us, and sent us to another hotel nearby where we were given a king bed for multiple people. The room was really expensive, and we ended up getting something less than satisfactory.
Cons: Just very expensive for less than 24 hours in the hotel and it cost me over $300 for the room and the valet parking was $25 per day which totaled $50, to park my car for 27 hours. Arrived at 11:30 am left the next day at 2:30 pm.
Experience style and sophistication at the revitalized Cleveland Marriott Downtown at Key Center, an ideal location for meetings and gatherings of any size. Offering stunning views of Lake Erie and the breathtaking city skyline, this 25-story Cleveland hotel boasts 400 guestrooms with sleek furnishings, an indoor pool and fitness center. Our hotel in downtown Cleveland is located steps from the Cleveland Convention Center and Global Center for Health Innovation. For avid sports fans, our hotel’s location near the Cleveland Browns football stadium keeps you in the heart of the action. Take advantage of our renowned hotel staff for unmatched hospitality and local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, situated within this downtown Cleveland, Ohio hotel. Rediscover comfort at one of the premier hotels in Cleveland, the Cleveland Marriott Downtown at Key Center.
Pros: Very friendly staff. Updated accommodations. Good location.
Cons: It was freezing in the lobby. Would have been nice to have a bit more heat there. Also, I like a tub. I know the trend has been to remove tubs from bathrooms, but sometimes I love to site in a nice hot tub at the end of the day.
Courtyard Cleveland University Circle hotel is a gem among Cleveland, OH hotels. Located in the heart of University Circle, our Cleveland hotel is within walking distance to University Hospital and Case Western Reserve University. The Courtyard hotel is ideally located just minutes from the Cleveland Clinic main campus, many area businesses, art museums, shopping and dining. Enjoy our location that is close to popular attractions such as the Cleveland Orchestra, Rock and Roll Hall of Fame and Little Italy. Feel at home the moment you arrive at the Courtyard Cleveland University Circle hotel and are greeted by our friendly staff. Rest in comfort with our plush bedding and stay productive with free wireless internet. The Bistro is your food and beverage destination for great breakfast choices in the morning and cocktails and dinner options during the evening. Unwind in the heated Indoor Pool and on site Fitness Center. Book your room today at the Courtyard Cleveland University Circle hotel!
Pros: Great service from the valet and front desk staff. Great location with two main entrances on both sides of the hotel.
Pros: Pleasant and helpful staff.
Cons: Dirty, dirty, dirty...stained carpets, broken tiles, torn upholstery on furniture, moldy shower curtain - GROSS!
Pros: clean, friendly staff, nice central location
Cons: had to pay to park, was requested to put a 100 hold on my card at check in, they did drop it to 50, but all the website said was a card would have to be on file, nothing about a hold. The shops inside were all abandoned. Only a few open. $4 water offered in room. no fridge
Pros: The hotel itself has a super cool environment and the building is spectacular... until you go in the room.
Cons: This was our second attempt at The Arcade and both times we have requested a bath tub and paid an uncharge for a room with a view. Both times the view that we upgraded to was a concrete wall 6 feet from the window. They moved us to a room with an actual view this time at least, but the room was just cleanish and had no bath. We actually think that this may be the room where employees take breaks as the table had pretty clearly had drinks on it not long before we arrived and the TV was on. If they charged $100 or even $150 for rooms here, it would be fine. In fact, it would be good. For $360 a night though, we were really expecting something more than a few steps above a Holiday Inn.
Pros: Nice atmosphere. Great location in town.
Pros: There was a lovely gentleman working the front desk who was able to let us check in early. It was a huge help to us considering we had been traveling for over 10 hours with no sleep. The room was very nice; my only complaint would be that there are no fridges available in the rooms.
Pros: Excellent stay
Pros: The Arcade is a beautiful Hotel. Staff are courteous and knowledgeable about their facility and surrounding amenities. Centrally located, making everything you want to do in walking distance.
Cons: First stay was perfect. Great room, extremely comfortable bed, and perfect view of 4th St., cannot complain. Second stay....room was dated, carpet appeared to have water damage, bed was old with ruts and was extremely stiff. Called to ask possibly change rooms and were shot down. I understand hotels fill up fast, especially during big events in downtown Cleveland. However, don't ask me my room preference through email four months in advance and again at the front desk when your going to ignore or know you have no intentions of accommodating a single preference. Just be honest and up front about availability.
Pros: We had a good time. Great view, such a comfortable bed!
Cons: The additional 30.00 for one night parking.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Pros: It was very clean abd the staff were very friendly.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over 100 shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Quicken Loans Arena/Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Cons: Next to hospital. Pricey considering I spent all day in hospital and only slept and showered in room. Room service prompt. Good food.
Pros: Conveniently located near the Cleveland Clinic
InterContinental Suites Hotel Cleveland the region’s only wellness focused all-suite hotel is conveniently located on the Cleveland Clinic campus. An oasis for guests to relax rejuvenate and improve their overall mental and physical well-being yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum Cleveland Museum of Art and Cleveland Botanical Garden.