Welcome to our Embassy Suites Chicago - Downtown/Lakefront hotel. Enjoy the convenience of our downtown Chicago hotel near Navy Pier, Magnificent Mile, Chicago River and Chicago's finest attractions Showcasing spectacular views of downtown Chicago, the Embassy Suites Chicago - Downtown/Lakefront hotel near Michigan Avenue features upscale sophistication and more space to unwind and be yourself. Enjoy a relaxing stay in one of our spacious 455 suites featuring a private bedroom, separate living area with sofa sleeper, two 37-inch televisions, a refrigerator and a microwave Enjoy our nightly Manager’s Reception* in our bright and spacious open-air atrium featuring contemporary design, a 75 ft. long live eco wall and grand views of the city. Indulge in a complimentary cooked-to-order breakfast each morning Host a special event or business meeting in our 20,000 sq. ft. of meeting space or celebrate a special occasion in the elegant Chicago River Ballroom. After an exciting day discovering Chicago, unwind at the heated indoor pool and whirlpool, relax in the sauna or rejuvenate in our well-equipped fitness center *Service of alcohol subject to state and local laws. Must be of legal drinking age
Staff was very helpful and we were able to get a later checkout upon our departure, which was nice and allowed to kids to swim for a bit before we left. Check in and out was easy, and parking was easily accessible.
The price on the all inclusive Disney kids on Demand TV package I order did not reflect what was charged to my bill. It was only a difference of $2.99 and ultimately not a big deal, but still, I feel as though you should be paying what you are quoted. Also, being that it was a holiday weekend, it would have been nice if breakfast was open until 10 as it is on the weekends, but I get the weekend vs. weekend schedule. The lines were a bit long by the end of breakfast and early breakfast is always hard to do with my kids. But again, not a huge deal in the whole scheme of things. We will definitely be back.
Located close to shopping and conference centers
Amenities are average
Very good location
Hotel wasn't nearly as nice as other embassy suites I have stayed at.
Friendly staff and clean facility
Stayed here Dec 12-14, 2014, this was our 2nd time staying here due to close proximity to Navy Pier's Winter Wonderland. Last year the Manager's reception offered better appetizers, seemed to be a bit cheaper this year. Staff is wonderful and room was really clean. We had an issue with the thermostat, it was almost 80 degrees the whole stay. The kids love it here, it's really family oriented. They seemed to like swimming in the pool better than Winter Wonderland, they made several little friends during our short stay. Will probably be back next year, we love it here.
Nice hotel, casual and comfortable. Great breakfast. Very convenient to Navy Pier. Would definitely reccomend to friends and would stay here again.
Staff super nice
Lines for breakfast n drinks but breakfast spread was huge!
We wanted to be close to Navy Pier and we were!! The suite was clean and functional and quiet once the door was shut.
The hotel is massive--I had no idea. And if you have a fear of heights (as I do) it is not for you: the suites open onto a huge atrium space. Check- in was easy and there was no check-out. In fact, I was told that if I needed a receipt that I needed to get it through booking.com (I found that odd). There is no personal service, yet they do manage to serve breakfast and a cocktail or wine to the hordes quite efficiently.
Enjoyed the room and the overall layout of the room.
Loved the convenience to attractions and activities downtown, and really enjoyed the cooked-to-order omelets in the morning. Watching the chef was great!
I didn't care for the decor/style of the room floors; looking out from the hallway it reminded me of a prison or a housing project. While I enjoyed the stay, the room, and the service, none of it was worth the price I paid. Way too expensive.
The room was incredibly nice. Much better than what I thought we would get for the price we paid. Great view of the city and nothing beats a complimentary all you can eat breakfast!
made to order breakfast and manager's receptions were awesome, loved the decor and water feartures in lobby area, service wonderful.
Pool area looking a bit warn, wter features were turned off.
great hotel staff, fresh breakfast large room clean
The location is in walking distance to many stores and restaurants, which was great, because we did not need to get cabs. Also, the rooms were large enough to have the kids with us and not feel crowded.
We booked 3 non smoking rooms and 2 of the rooms smelled badly of cigarette smoke. I would still stay here in the future with the family, but would definitely make sure the rooms around the non smoking, were also non smoking.
Although location was not as good as expected but rooms, facilities and services were quite good.
I didn't like the location and the breakfast.
I liked that it is a very easy walking distance to Navy Pier and Michigan Avenue.