Budapest hotels in District VII - Erzsébetváros

Pros: Cleanliness

Cons: Hi all, I think it is important for me to share this experience with you guys! — NEW YORK PALACE IN BUDAPEST IS A SCAM — Everything started when I booked a deluxe room on booking.com! The room cost 1800€ for a week. It included breakfast for 4 people (2 adults, one child 7 year old, and one baby 4 months old) Note that, this deal wasn’t refundable. After the booking, something was messed up between booking.com and the hotel! They confirmed with only 2 adults and one child. We straight away sent an email to ask for a crib for our 4 month old baby. They came back to us saying that you can not have a deluxe room with a crib. The only answer was to upgrade and go for a junior suit room. Which of course cost us an extra 600€. As you can see, the journey started well! We tried to explain that either the hotel messed up or booking.com messed up the reservation! Of course we ask them to do a gesture and or refund us. The answer was no! We had no choice to accept it and pay an extra! But they were smart, in order to avoid paying booking.com they ask us to pay on our arrival because it is anyway not refundable and booking.com ignored all our message (therefore don’t use booking because when you get issues they don’t answer) Therefore I won’t use booking.com neither recommend this hotel! On our arrival, we were told that the children were not allowed in the swimming pool after 2 pm! Hôtel policy ! Therefore, if you book there your kids are only considered as half guests! You will pay for the full service but only half will be provided! Of course we didn’t know before we arrived (see welcoming email) Therefore I ask them to do a gesture in order to feel less trapped and more comfortable. The concierge said the gesture was the upgrade (600€ extra — what a gesture!!!) and I should feel lucky that they don’t charge extra for the bed.

Pros: Suit and breakfast

Pros: Beautiful old property with every modern convenience imaginable

Pros: The interior of the café is breathtaking

Cons: Breakfast was less than a poor performance, the eggs of the buffet were cold, the roasts burned, the options limited. The tables with the food do not have table cloths... If you want to have anything that is not on the buffet such as an omelette you need to pay extra. The room interior is outdated

Pros: Wonderful place to stay. Staff very accommodating. Food great. Atmosphere stunning.

Pros: Beautiful Hotel...everything was so nice and relaxing. Just like i needed. Great Breakfast, Great Staff and beautiful rooms

Pros: Very clean. Very nice hotel.

Cons: The staff was very unfriendly very unprofessional. The room was very, very loud due to the traffic outside. When we addressed the situation the receptionist was very abrasive and not very helpful.

Pros: Everything it was excellent and exceeded all expectations - staff couldn't do enough for you and made you feel really welcome and special

Cons: Nothing

Pros: Where to start? I'd say the assistance of the staff was AMAZING!

Cons: The check in experience was less than flattering but once the room details were worked out it's probabky 1 of the top 3 hotels I've eb stayed.

Pros: The lobby is magnificent, the room was lovely. It's about 15 min from the "center" IE the chain bridge. Pieter the concierge is wonderful and very helpful. The food is hit or miss, I enjoyed the goulash and parsely spaetzle. Most of the desserts were too sweet.

Cons: On a trip to several countries, the Boscolo staff was definitely the least friendly of all the hotels we stayed at. I'm not sure if it was because we were younger than their typical crowd splurging on a nice hotel or what but they seemed like the couldn't care less that we were there. They were not very helpful, and two employees confirmed that we had prepaid for breakfast then the host at the breakfast buffet informed us after we ate that it was not included and presented us with a bill. The hotel did nothing to attempt to explain why this had happened.

Pros: Ideal Location. Great staff in the Spa. Great value for money.

Cons: Service charge on getting a coffee brought ot table when I tried to order myself at the bar!

Pros: Rickshaw restaurant food was superb

Pros: Very friendly staff and wonderful hotel in a great location.

Pros: The staff at this hotel is fantastic. Everyone I interacted with-front desk, concierge, servers/bartenders in the lounge and breakfast restaurant, was attentive and clearly concerned about whether or not I was enjoying my stay. The location was perfect.

Cons: Like many European hotels in an older building, the thermostat in the room was a bit tricky. I moved to a downgraded room, just to have a window that opened so I could better control the room temperature. The staff was fantastic in coordinating my move.

Pros: Location, cleanliness

Pros: We loved the location. It was a 20 minute walk to the river, or a 5 minute metro ride. Lots of restaurants within a 15 minute walk. The rooms, especially the bathroom was lavishly appointed. The bed and the pillows were exceptionally comfortable.

Cons: I was disappointed to hear that the pool was an extra $15 euros per day to use. I was unpleasantly surprised on my return to see an extra charge of over $200 to my Visa. I have emailed the hotel twice asking for an explanation, so far no response.

Pros: This hotel is a dream come true. Everything was excellent: the customer service second to none, exceptional accommodations, fantastic location, very, very clean , historical hotel but having the most modern and updated features of technology.

Cons: N/A

Pros: Nice athmosphere, friendly stuff , beautiful christmas decoration, good breakfast, easy parking nice pool.

Cons: Parking is a lil bit expensive compared with other hotels. On the first look, rooms look really nice, but it is easy to see in some corners minor reparations could be necessary. I would say, a better technical maintenance would keep rooms looking newer.

Pros: The hotel is centrally located. The rooms were very nice and the personnel very helpful and friendly. Great spa facilities.

Cons: No.

Pros: The in-room dining Hotel employee was amazing); excellent food. Nice location. Cool souvenir shop. Business center (other hotel employee was helpful).

Cons: Ladies at the reception (checking in/out) were not very friendly. No smile, no greetings, short answer and didn't seem to like their job. I was afraid to ask them any questions. However, all other staff members were cordial and helpful.

Pros: The main area beautiful and spa great. Be sure eat at Caviar and Bull it was wonderful,

Cons: Rooms were horrible and AC dud not work.

Pros: Wonderful hotel. We ordered a superior room without a breakfast, so I can't review the food but we arrived and was immediately upgraded to a deluxe room, which was bigger and more comfortable

Cons: There was a problem with the air conditioning, which didn't make the room cold enough so for the first two days we felt really hot, but the staff did everything they can to help us and eventually arranged a fan for us which was very helpful.

Pros: Location Evening activities provided by staff Recommendations from staff Modern amenities/design

Cons: Trash wasn’t disposed of from previous stay Water shut off for 10ish hours On cloudy days, lack of hot water due to it being solar

Pros: Good loacation

Cons: The room and bathroom are not very clean. No hot water and water pressure was very low in the bathroom.

Pros: It is true - good sleep guaranteed in a comfy bed. Loved my stay, staff was amazing, caring and funny any hour of the day. 5/5

Cons: Showers were a bit dirty.

Pros: Amazing fun staff.

Cons: There were some temporary problems with toilets

Pros: The beds were clean and private even in the dormitory. There was a kitchen. The internet was good.

Cons: There was a problem with the window and the towel in the bathroom and nobody fixed it or seemed to be working on it.

Pros: This place is just amazing! The gathering places work great and you meet new people easily. I spent 3 nights there and I was out with the ones who I met there all stay. The beds are quite comfy, the kitchen has everything you might need to cook and eat. The bathrooms are very clean. The location is right at the center very close to the Synagogue and Deak Ferenc square, which is a transfer point for metro lines, buses and trams. The curtain in your bed provides you the privacy that you need. The receptionists are very friendly and helpful. They had always been trying to make our stay good. It's a great place to stay.

Cons: Many bars located around the property so expect a lot noise from DRUNK people!

Pros: The hotel staff are really helps, the rooms are comfort,clean and beautiful

Cons: The pool cost money

Pros: Location

Cons: Room very noisy. Extra charge to use the swimming pool and sauna. Had to pay extra for breakfast.

Pros: Very friendly and obliging staff - our room was near a noisy lift shaft and the reception staff moved us immediately with no fuss or bother and a smile upon our request. After a long trip our new quiet room was excellent. The spa facilities and massage very good. Breakfasts very noisy and crowded but good food and lots of food selections.

Pros: Very nice hotel, first class.

Cons: Price should include pool use and some breakfast.

Pros: The wireless internet connection was good

Cons: The cleaning of the rooms very very late

Pros: This was a celebration trip for our anniversary and Continental made us an amazing surprise which made this trip even nicer. The hotel is located in a very nice neighborhood and Close to many nice bars, restaurants, etc. It was a very nice stay. Thanks for everything

Pros: Great suite, friendly personnel, central location and yet very quiet, highly recommended

Cons: Interior fragrance a bit too intense, breakfast just average for such a hotel e.g. lack of local products, choice of yogurts

Pros: Lobby looks nice, relatively central location. Great Italian restaurant on the next corner.

Cons: Seems like the rooms barely have noise insulation, I could constantly hear the street noise, the neighbouring rooms and the foot steps from the in the room above. The bed/mattress was under par too.

Pros: Very helpful staff. Nothing was too much trouble.

Cons: We had to move rooms due to noisey construction work taking place at the side of the hotel, work men started at 07.00hrs daily. The hotel kindly relocated us to a very quiet floor on the 4th. We opted for Gluten free seeded bread rolls which were delicious but sadly on at least 3 out of the 5 days the rolls came out rock hard, probably due to them being defrosted in the microwave.

Pros: very clean and modern;staff helpful

Pros: Hotel is in a great location in the Jewish quarter- loads of brilliant bars and restaurants nearby. Loved the pool. Decor is gorgeous.

Cons: Room was a little small and cramped

Pros: Staff were extremely friendly and helpful. The interior was very tastefully decorated

Pros: Really helpful staff, nice people. Nice localisation, a lot restaurants. Great! Unique place. Thank you!

Pros: Everything else!

Cons: I got scammed outside the place by people who are looking for tourists as victims.

Pros: The room

Cons: Too noisy

Pros: Location.....but it didnt make up for substandard accommodation. Had to change room due to location of first room which was situated down a dark, badly lit alley. Why does this 'hotel' not take credit card? Cash transactions only imply undercover dealings? Front Desk staff lovely.

Cons: Grubby room badly in need of paint, absolutely no comfort. Worst breakfast ever. Accommodation facilities bore no resemblance whatsoever to pictures on webpage.

Pros: Very friendly staff, The central location; lot's of places to visit within easy reach. Good full breakfast. Spacious, comfortabel and nicely renovated flat.

Cons: Lift was not working one day. Lots of noice in the street so diffucult to sleep with open window. Breakfaxt was in other building as was the swimming pool and the wellness.

Pros: Big suites with equipments, very nice accomodation. I am fully recommend this suites. Low money for good value.

Cons: /

Pros: very spacious and comfortable flat, right in the heart of Budapest, perfect to visit the city for a few days staff is really nice and courteous and the flat was very clean breakfast is really good, perfect to start a day of walking and sightseeing very convenient for the airport shuttle bus, which is just 5min walks away

Cons: the only downside is the noise from outside, I was right upstairs from a karaoke bar and it was a bit loud at night even during weekdays, that said I just used earplugs and solved the issue

Pros: central & downtown close to everything

Cons: - Super loud as clubs & bar right below the apartments. Hard to sleep without earplugs - Missing window in the bedroom, yes you read right.. - Dirty bath