Almaty hotels

Almaty hotels

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Almaty, Kazakhstan
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Low season November
High season September
  Average price (weeknight): ₹ 6,360
  Average price (weekend night): ₹ 6,511

cheapest month to stay

75%

expected price decrease

most expensive time to stay

15%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

FAQs when booking a hotel in Almaty

How much is a cheap hotel in Almaty?
KAYAK users have found double rooms in Almaty for as cheap as ₹ 435 in the last 3 days. The average price is ₹ 5,659.
How much is a hotel in Almaty for this weekend?
In the last 72 hours, users have found Almaty hotels for this weekend for as low as ₹ 435 per night. Users have also found 3-star hotels from ₹ 1,107 and 4-star hotels from ₹ 2,228.
Which are the most popular neighbourhoods to stay in Almaty?
For more information about Almaty's different neighborhoods, check out our Almaty's City Guide.
How can I find hotels near me?
Take a look at our extensive hotel Heatmaps to find the best hotels near you.

Where to stay in Almaty?

Our Heatmaps tool will help you find the perfect place to stay in Almaty by showing you how close hotel options are to major activities

Best Almaty hotels

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Mini Hotel D'rami - Almaty - Building
1
9.4 Excellent (438 reviews)
₹ 2,288+
Overview Reviews
With a stay at Mini Hotel D'Rami in Almaty, you'll be a 3-minute walk from Nedelka Park and 6 minutes by foot from Almaty Opera House. Featured amenities include a 24-hour front desk, multilingual staff, and refrigerator in a common area. Free self parking is available onsite.
8.8 Excellent
Pros: - rooms were clean - friendly stuff - good shower
Cons: - long/inefficient procedere at reception desk for check-in - prices from booking.com were higher than shown at the reception desk
9.2 Excellent
Pros: Froendly staff, excellent location
9.2 Excellent
Pros: Location was excellent, right in the middle of the city. The staff spoke English and were very helpful with any of our questions. The room faced the street but was very soundproof from the traffic noise.As we stayed three nights we were eligible for a free airport transfer. This was a bonus!
Cons: The leg of my bed fell off when I sat on the bed. Staff were prompt, however in fixing it. The light above the bathroom mirror flickered when off. To be clear though I forgot to inform the staff on duty of this problem.
9.6 Excellent
Pros: Clean, comfortable and friendly. The prearrival communication was very helpful and when my incoming flight changed they easily altered my airport pickup. Location was pretty central and a very nice market was right around the corner. I recommend highly and would stay again.
Cons: Hotel is up 3 flights of stairs. Not a problem but could be for some people.
10.0 Excellent
Pros: convinient location. Clean.
Cons: Itd be great if we have some amenities like shampoo or shower gel.
10.0 Excellent
Pros: Very hospitable and helpful staff, clean and spacious rooms with all you need, central location but safe and tucked away in a quiet area. Little balcony and social area is nice too. Overall highly recommended!!
10.0 Excellent
Pros: I liked everything. The Hotel staff was very kind and helpful. The location was great!
Cons: -
9.2 Excellent
Pros: Great staff
Cons: Power outage, no breakfast.
9.2 Excellent
Pros: Very good location, clean rooms, staff were helpful and answered emails prior to the trip
10.0 Excellent
Pros: Fantastic hotel with a central location, clean rooms and friendly staff.
The Ritz-Carlton Almaty - Almaty - Building
2
9.3 Excellent (1,818 reviews)
₹ 20,376+
Overview Reviews
Experience The Ritz-Carlton, Almaty as the first true luxury hotel in Kazakhstan, offering unparalleled Ritz-Carlton service in the best location in City on footsteps of the Alatau Mountains with most spacious rooms and suites, restaurants and bars on the upper floors of the Hotel providing quests unique culinary experience and SPA facilities. The Ritz-Carlton, Almaty is the meeting point for all appreciating design and aesthetics and brings together people from culture, fashion, design, media, and arts contributing to the reputation of Almaty as an attractive destination both for tourists and business travelers.
9.6 Excellent
Pros: Very clean. Nice and helpful staff.
5.8 Okay
Pros: Generally I like this hotel. I liked location
Cons: I saw that bed and a bathroom wasn’t so clean. Then I arrived at the hotel a couple of hours earlier. But I couldn’t get room because stuff demanded to pay an additional 50% of the cost.
7.9 Good
Pros: pool, sauna
Cons: Elevator was very inconvenient
9.2 Excellent
Pros: Our stay there was perfect. Delicious breakfast, nice rooms, professional staff.
Cons: The only bad thing there was they stressed their wellness and swimming pool facilities. Without letting us know before on booking.com, we found out soon that swimming pool was out of order. They offered a voucher to a wellness center nearby.
10.0 Excellent
Pros: The best thing about the hotel was how attentative and helpful the staff were, I couldnt emphasize how nice, friendly, and helpful. They would talk to you genuinely and do everything they could to make your stay better. They arranged a tour of Big Almaty Lake with a great tour guide (Gulnar) and driver (Sattam) whom were beyond exceptional in the tour. Highly recommended, plus the food in the hotel is great.
9.6 Excellent
Pros: Nice and polite staff. Good location.
9.6 Excellent
Pros: Good location, clean room and comfortable bed, excellent staff.
10.0 Excellent
Pros: It has a beautiful view from the room we got. The bathroom floor was heated. The room was very comfortable
10.0 Excellent
Pros: I loved the view from the room. The members of the staff were very friendly and helpful.
Cons: Everything was great.
8.3 Excellent
Pros: Polite, attentive staff. Decor. Rainforest bedroom shower. Swimming pool. Changing rooms. Gym had excellent up-to-date maintained equipment and additional features. Luxury robes and toiletries.
Cons: There were coffee cup marks on the bedside tables in the bedroom. The smoke detector in the room was still taped up (I am a safety advisor)! I was sure something was constantly beeping in the room or nearby.
Rixos Almaty Hotel - Almaty - Lobby
3
9.2 Excellent (3,471 reviews)
₹ 14,013+
Overview Reviews
The largest luxury and prestigious hotel in the city with extensive meeting facilities and luxury SPA. Rixos Almaty hotel offers 237 guestrooms. All of our rooms have all the necessary amenities and comforts for any business traveler. Four full floors of our hotel are for non-smoking guests. Brasserie is an all day dining Restaurant which offers International cuisine. At the comfortable Lobby Bar & Lounge guests may taste rich Tapas variety and big selection of light refreshments. When its time to host your elite event, no matter what the size, Rixos Almaty is the best choice in town. The largest-capacity function room in Almaty Premium Ballroom can accommodate up to 1500 people. However, more intimate settings are available for groups as small as 10 and up to 60 people. You can enjoy the magnificent Rixos SPA with total area of 2200 sq.m; including Fitness Center, 7 massage rooms, Sauna & Turkish bath (hammam), Rain & Steam room, Indoor swimming pool and Beauty Saloon. Luxury Boutiques at the Lobby.
10.0 Excellent
Pros: Everything was perfect.
Cons: Breakfast
4.2 Okay
Pros: location
Cons: the services were really bad not up to standards at all.. very disappointing
10.0 Excellent
Pros: nice rooms. great location
Cons: n.a
10.0 Excellent
Pros: I am glad that hotel staff extended our checkout, for all of our rooms.
Cons: Prices at lobby Bear 10usd
9.6 Excellent
Pros: Great hotel facility
5.8 Okay
Pros: The breakfast was really good. The view was nice. The pick up driver at the Airport was amazing
Cons: The first impression is always important, so when you arrive welcomed by the military in the hotel asking to open your luggage in the middle of the lobby in a very rude manner beasue there is an official staying, it is not the best impression. Then the room was very Noisy, i could hear all the cars outside even if there was park between the hotel and the street. the swimming pool was closed which was the main reason i booked this hotel, i discovered on written on my reservation on page 3 only the before i arrive and it was a no refundable booking. Some staff were attentive, but i was expectin someone to listen to my comments at least after i complained but nobody did. Finally on my departure day, the assistant general manager asked to see me because of another event to happen in front of my room door. Anyway, very dissappointed by the experience but i appreciate that finally someone cared on the last hour.
8.8 Excellent
Pros: Staff were amazing Ambiance was amazing, very high level facilities
Cons: Concierge was not helpful enough especially while you needed to take an immediate taxi
8.8 Excellent
Pros: Location. Inside hotel. Room was good too
Cons: Bed was not comfortable at all. Mattress was very very hard, it was like sleeping on the wooden board. Pillows where not comfortable as well
8.3 Excellent
Pros: Excellent staff and location
Cons: Room needs a bit of refreshments
3.8 Mediocre
Pros: Food building
Cons: No experienced stuff, over priced laundery service
Renion Residence Hotel - Almaty - Building
4
9.2 Excellent (672 reviews)
₹ 4,647+
Overview Reviews
With a stay at Renion Residence Hotel, you'll be centrally located in Almaty, just a 4-minute walk from Central Park of Culture and Leisure and 8 minutes by foot from 28 Panfilov Heroes Memorial Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
7.5 Good
Pros: Good location, clean and big apartment
Cons: Sometimes, breakfast what supposed to be hot was cold 1 hour before closing.
6.3 Good
Pros: Relatively quiet, good for family stay, apartment rooms are recommended.
Cons: Standard rooms at the ground floor are awful, sharing walls with laundry room, gym and spa. Noise and smell are guaranteed.
10.0 Excellent
Pros: VERY SPACIOUS AND CLEAN ROOM... QUICK ROOM SERVICE EFFICIENT STAFF I LOVE THIS HOTEL AND I WILL GO EVERY TIME ONLY HERE .
8.3 Excellent
Pros: Friendly staff at the desk. Very clean. Bed in the master bedroom was very comfortable.
Cons: The pool is not a pool, but belongs to the sauna. You can't swim in it. Diner took ages for preparing. The extra beds where very uncomfortable.
8.8 Excellent
Pros: Location near park and green area is superb. Staff really nice, breakfast is good. Rooms very spacious and bright.
Cons: They claim appartments yet there are only tow forks, spoons, glasses etc. So if you think you can cook here you are wrong. I also thought there would be a washing machine, but mis read the manu.
9.2 Excellent
Pros: Nice saunas and SPA, all pools and saunas working till 10.00 PM :-)
Cons: Food sortiment for breakfasts was not very good, but it wasn’t total disaster either. Besides this no major flaws.
10.0 Excellent
Pros: - cozy and spacious apartment - interior
Cons: - we arrived at 14:00 but our room wasn’t ready, so we had to wait one hour! And they didn’t even apologize for it. They could politely offer us tea or coffee, but they didn’t. Instead they told us to go to the restaurant and wait there.
9.6 Excellent
Pros: Very frinedly staff that allowed us to have breakfast even on the day we arriced. The Rooms where clean and the Spa was nice with a warm water pool and two different kinds of Saunas.
Cons: The only thing missing where kitchen utensils like plates and knifes for the nice Kitchen provided.
5.4 Okay
Pros: Rooms are big!
Cons: WiFi is disaster! Laut! No place to work at your laptop... had to sit in the kitchen on a very uncomfortable chair! Also not possible to sit and eork in the restaurant or the lobby... Is not sufficient for business travelers...
Royal Tulip Almaty - Almaty - Building
5
9.1 Excellent (1,769 reviews)
₹ 12,225+
Overview Reviews
With a stay at Royal Tulip Almaty in Almaty, you'll be in the business district, within a 15-minute drive of Shymbulak Ski Resort and National Museum of Kazakhstan. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).
8.8 Excellent
Pros: Huge room and bathroom, comfortable bed
Cons: Two power sockets in the room, hangers difficult to use
10.0 Excellent
Pros: Fresh air, nice and polite staff
7.5 Good
Cons: noisy .. you can hear the sounds and scream at night
7.1 Good
Pros: Interiors
Cons: Breakfast, Service, Reseption
7.9 Good
Pros: The hotel is very beautiful
Cons: The staff was not friendly at all
8.8 Excellent
Pros: The location was good, room huge stuff friendly
Cons: The tween beds are small in size
9.6 Excellent
Pros: Very spacious room with balcony. The breakfast is good and the staff is very friendly and helpful. Very nice location to acess to the ski station
10.0 Excellent
Pros: Everything
Cons: nothing
10.0 Excellent
Pros: Everything else was just perfect.
Cons: Breakfast menu was limited for such class hotel
10.0 Excellent
Pros: Employees professionalism, room, view...
Cons: Breakfast wasn't as it should be in 5 stars hotel
Royal Park Hotel Almaty - Almaty - Building
6
9.1 Excellent (274 reviews)
₹ 3,861+
Overview Reviews
With a stay at Royal Park Hotel Almaty in Almaty, you'll be within a 15-minute drive of MEGA Park and Zenkov Cathedral. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.6 Excellent
Pros: Location was perfect... Convenient to airport. I was on a short timeline for business with a local airline and not heading into the city. Saved me 40 minutes each direction.
Cons: Basic amenities... but I knew that going into it and for the price it is still an excellent value.
9.6 Excellent
Pros: Comfort, service, customer oriented approach.
Cons: Location was little bit noisy...
9.6 Excellent
Pros: Very helpful ladies at reception Very clean room Goo breakfast
Cons: location is not central, you have to take a taxi everytime you come back to the hotel
9.2 Excellent
Pros: clously to Railway Station. Room clean ,lift working !! not working evry.
Cons: Area around the hotel not intresing.
10.0 Excellent
Pros: The staff is very welcoming and available. The hotel is clean and the breakfast is very generous. The hotel is quickly accessible from the airport. The transfer service to and from the airport is very valuable. Very good hotel.
7.5 Good
Pros: The hotel is quite close to the airport and the hotel offers a free pick-out and drop-off so is great as a stop over hotel. Next to the hotel is a small shopping centre with a good sized supermarket. Breakfast is pretty good too.
Cons: Nothing. The hotel met my expectations.
6.3 Good
Pros: All ok, except staff
Cons: They never sent the invoice when I requested it
9.2 Excellent
Pros: Staff was very friendly and extremely helpful. Breakfast was good. We chose the location because it was close to the airport, and included a free shuttle.
Cons: The only downside is the distance from stuff other than the airport; note that it is a long way from the center of the city.
9.6 Excellent
Pros: Situated only a few minutes from the airport with a shuttle bus, this hotel has been finished to a very high standard. The rooms are decorated in very subtle colours and the bathrooms are excellent all in marble tiling. The rooms are cool in the heat of summer and the beds are exceptionally comfortable with high quality mattresses coupled with soft mattress toppers. We stayed here once before and we will certainly stay here again. Supermarket just round the corner and parking available.
Cons: The only criticism I would make is the fact that the great little restaurant is situated in the basement so there are no windows. This is a pity as it is probably one of the best value quality restaurants in the area.
4.6 Okay
Pros: staff
Cons: not clean
Mercure Almaty City Center - Almaty - Building
7
9.0 Excellent (870 reviews)
₹ 7,435+
Overview Reviews
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-bar, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.
10.0 Excellent
Pros: very tasty breakfast, clean and modern room, vell equipped fintess area and SPA with full wall windows and great views
Cons: SPA working ours only from 8 to 21.30, its hard to combine with working day if you have business trip
10.0 Excellent
Pros: The staff arranged taxi to Museum & then pickup from there at a set time as taxis are doggy in Almaty. Nice dinner in hotel restaurant. Excellent location only 2 blocks from Arabat pedestrian shopping & restaurant street.
Cons: Everything was just right, no recommended improvements
7.1 Good
Pros: Location is good, breakfast was convenient and the staff was friendly
Cons: I requested the room with mountain view and the hotel confirmed its availability nevertheless, I was given the room with HVAC generator view (not even City view). Upon my request, the hotel has changed the room but with a single bed and promised to move whenever the twin beds room will be available (which they did after a few days when I insisted). Another unexpected downside that frustrated me is the room size: It was actually less than 18 square meters whilst I booked 31 square meters room. I could have booked much better options few minutes away easily for the same price.
10.0 Excellent
Pros: Staff.environment.security.helpful.friendly.good for family.qiuet & comfortable
Cons: Nothing.everything very good & for sure i will come again.
10.0 Excellent
Pros: Good regular buffet
Cons: Poor breakfast box go
8.8 Excellent
Pros: We stayed at the Mercure as part of our honeymoon and had a fantastic time. The hotel is clean and comfortable. Staff were friendly and helpful. The location was within walking distance to town. Definitely head up to the spa at sunset. The views up there from the hot tub are amazing!
Cons: Nothing
9.6 Excellent
Pros: Nice location, perfect wifi connection, good breakfast
Cons: Nothing
9.6 Excellent
Pros: We really enjoyed our stay at the Mercure. The hotel is pretty new, the rooms are spacious and nicely decorated and the (free) spa is amazing. Would definitely stay here again.
Cons: This is a minor detail but for some reason the spa staff kept opening the windows and turned off the air condition in the gym. This might be a good way to cool down the room during the autumn, but when it’s 40 degrees outside the gym becomes unbearably hot.
10.0 Excellent
Pros: Everything was good
Cons: The hotel does not have swimming pool
9.6 Excellent
Pros: Great location. Close to shops and large supermarket.
Cons: Jacuzzi was not open. When I asked for a taxi to be called, a hotel transfer was instead provided and the cost was 4 times the cost of a taxi.
Worldhotel Saltanat Almaty - Almaty - Building
8
9.0 Excellent (590 reviews)
₹ 6,506+
Overview Reviews
A stay at Worldhotel Saltanat Almaty places you in the heart of Almaty, within a 15-minute walk of Nedelka Park and Almaty Opera House. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Almaty? This hotel has 775 square feet (72 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
9.6 Excellent
Pros: Everything excellent, services, breakfast, cleaness, comfort and location
Cons: just smile a little bit more in the reception ;)
8.8 Excellent
Pros: Great hotel for business trip staying
9.6 Excellent
Pros: Perfect location. Very quiet.
Cons: washbasin is not convenient. mixers need to be changed
10.0 Excellent
Pros: Very comfortable, clean, good location and quite place. Friendly stuff. Will fit for all business trips and family vacation. Very friendly staff!!!
9.2 Excellent
Pros: The hotel has a great location, clean and comfortable rooms and overall the breakfast is good (especially if you compare to what you sometimes get in hotels in the region). A really good choice if you are staying in Almaty for business or leisure.
9.6 Excellent
Pros: Stayed here many times. Great place? all good. Rooms, breakfast, internet, location. Just a perfect stay for me in AA.
Cons: I liked everything. Will return again and again.
10.0 Excellent
Pros: Very good location. You can find many good restaurants in the area. Rooms are clean and pleasant to be in. The hotel has a european touch to it. Very good value for money.
7.1 Good
Pros: Nice unusual design of the room, furniture is white, comfortable big table and wardrobe. The bed was very comfortable too.
Cons: Even though the design of the room and bathroom/toilet is nice and unusual I would prefer to have a standard bathroom. The one there in hotel was leaking and the water went to the room which was ridiculous. Curtains were with holes...
7.1 Good
Pros: nice location
Cons: the room was not very clean and the breakfast could be better. all in all, the room needs some renovation
10.0 Excellent
Pros: Family reason
Cons: Staff very kind
Kuze Hotel - Almaty
9
8.9 Excellent (190 reviews)
₹ 1,144+
Overview
With a stay at Kuze Hotel in Almaty, you'll be within a 15-minute drive of MEGA Park and Zenkov Cathedral. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Saraichik Hotel - Almaty - Building
10
8.8 Excellent (474 reviews)
₹ 2,359+
Overview Reviews
Located in Almaty, Saraichik Hotel is in the suburbs, within a 15-minute drive of MEGA Park and Zenkov Cathedral. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has facilities measuring 753 square feet (70 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.
10.0 Excellent
Pros: We really enjoyed our stay here even though it was only one night. Staff member on reception was extremely helpful towards us, booking our early morning taxi to the airport and arranging a lunch box for us. Free airport pick up a bonus too. The rooms are spacious and very quiet and comfortable. We had lunch and dinner at the adjoining restaurant too and were very satisfied with the quality and price.
Cons: The pool and proximity to airport were the main reasons we stayed here, however the pool gets extremely congested and personal space can become an issue!
8.3 Excellent
Pros: The free transportation. Excellent food especially the mushroom soup and beer battered shrimp. Amazing accomodation for the cost.
Cons: TV channels too few, no English channels.
9.6 Excellent
Pros: Great hostel to stay after arriving at Almaty, as it provides free transfer from airport. Also we arrived at morning and they already checked us in and offered breakfast. And there was snack bar available throughout the day.
6.7 Good
Pros: Nice swimming pool, friendly staff.
9.6 Excellent
Pros: The hotel has an outdoor pool, which is a huge plus during a hot summer. The hotel is easily accessible because it is in the city.
Cons: The shower in the bathroom looks worn out. The pool opens at 11am
9.6 Excellent
Pros: Very helpful receptionist towards all our needs Breakfast ready as snack box for early departure Free and fast transfer to the airport Close shop and market
Cons: Little smell in the room in the hot day we stayed which was easily vented out
10.0 Excellent
Pros: The location is terrific I could find most everything I needed in just the couple of blocks around the hotel. Lots of places to eat a pharmacy a free atm banks and stores. There is a great pool at the hotel.
Cons: The staff was always friendly and a support. They helped in a lot of little ways beyond just the required duties. WiFi didnt work well in the room but did work in the gallery
Hotel Voyage - Almaty - Building
11
8.8 Excellent (444 reviews)
₹ 5,076+
Overview Reviews
A stay at Hotel Voyage places you in the heart of Almaty, within a 10-minute walk of Zenkov Cathedral and Almaty Cathedral. Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator (lift). A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
5.8 Okay
Cons: This is marketed as a 4 Star hotel and is no more than 3 at the price of a 4 star
8.8 Excellent
Pros: Great location and good value for money. The facilities are quiet new and in good shape. The personnel is very friendly and helpful. General impression from the stay was good.
Cons: The water mixing unit in the shower cabin was not old but acted very strange - the temperature was not stable changing from rather cold to very hot. This is definitely an equipment manufacturing gap - during the stay I was moved from room to room - the problem was in both rooms the same. The breakfast can be improved quality wise - raisins were dry and hard and one day the butter had a funny smell. The quality of cold meats (sliced sausages) was very bad.
10.0 Excellent
Pros: Hospitality of the Coffee Bar Staff in particular.
Cons: They should have Sauna, Jacuzzi also.
9.2 Excellent
Pros: Great location - close to ATMs, restaurants, supermarket, chemist and Metro. Very handy for the beautiful Zenkov Cathedral too. The staff were great and everything worked really well.
Cons: The breakfast needs some improvement.
7.5 Good
Pros: The room was spacious, with a modern-looking bathroom
Cons: The air-conditioning was blowing straight on the bed; the bed itself was really hard. The breakfast could have a better choice.
7.1 Good
Pros: Location, service and people were pretty good.
Cons: WiFi was unusable, connected but no data at all. Room service only left 2 bottles of water if they remembered and the room was very dry.
10.0 Excellent
Pros: The location and the staff are very helpful!
Cons: The food was awful considering the money that I paid. Only few choices too .
9.6 Excellent
Pros: The catering people in the breakfast room started earlier than normal on a Sunday, so that I could have a breakfast before going for an early flight. Excellent customer service. My room had a balcony with views of the city and mountains, which was a bonus.
Cons: I couldn't work out how to use the air conditioning in my room. The safe in my room was locked and a release code was not provided. A kettle & tea bags were provided, would be nice to have coffee.
10.0 Excellent
Pros: Great customer service and very nice Manager
9.2 Excellent
Pros: Convenient, central location near metro station, English speaking, friendly and helpful front desk staff. Room was well maintained and comfortable.
Cons: Breakfast is OK but not exceptional.
Hotel Grand Voyage - Almaty - Building
12
8.8 Excellent (247 reviews)
₹ 6,220+
Overview Reviews
With a stay at Hotel Grand Voyage in Almaty, you'll be within a 5-minute drive of Nedelka Park and St Nicholas Cathedral. Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
7.9 Good
Pros: The location of the hotel is great. I loved that the carpet in the lift reminded guests of what day of the week it was. The room was big and even had a balcony. The staff were very nice and helpful and always smiled when I walked into the lobby. The breakfast was quite basic, but sufficient.
Cons: The WiFi did not work consistently and didn't work in parts of the room.
10.0 Excellent
Pros: near to our Almaty head office
8.8 Excellent
Pros: Everything is fine including tasty breakfast! ))
Cons: Pillow it's too high and not comfatable.
10.0 Excellent
Pros: Pros: Friendly and polite personnel, clean and comfortable rooms, great breakfast. Cons: Very bad internet connection
Cons: Internet connection needs to be improved
6.7 Good
Pros: Staff support
Cons: My room was not a smoking room, and I had a lot of inconvenience due to that. The staff didn't know much about muslim food. There were no prayer mats for muslims.
9.6 Excellent
Pros: Very nice place, clean and the staff was very friendly and helpful
Cons: WiFi
8.8 Excellent
Pros: Good Hotel
Cons: Early Breakfast served in room needs improvement
10.0 Excellent
Pros: Great location near city centre everything in a 15 minutes walk.
Cons: Nil
Rahat Palace Hotel - Almaty - Building
13
8.7 Excellent (2,673 reviews)
₹ 7,650+
Overview Reviews
With a stay at Rahat Palace Hotel in Almaty, you'll be within a 5-minute drive of Almaty Central Stadium and St Nicholas Cathedral. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Almaty? This hotel has facilities measuring 2368 square feet (220 square meters), including conference space. Free self parking is available onsite.
7.1 Good
Pros: Great choice at breakfast and the massage spa areas
Cons: Bed was hard and location of hotel was close to busy main road
9.2 Excellent
Cons: No sockets near bed. Carpet in room a bit old
10.0 Excellent
Pros: A perfect hotel in the centre of Almaty. Although the hotel is old and dated, the service, staff and facilities were all very good. I extended my stay more than once, it was like a home away from home. The cheap online rates make this fine place a bargain.
8.3 Excellent
Pros: good
Cons: all was ok for me
3.3 Mediocre
Pros: 1. The reception girls are quite good, and they know the good restaurants nearby well. 2. From the room, we can see the mountains covered by snow.
Cons: 1. The breakfast is full of sugar, while lack of vegetables.... 2. The cleaners can't speak basic English, too difficult for communication.... They forgot to change the used soaps.... 3. The elevators are too old, and the closing button of one elevator is useless, but nobody notices that... 4. The equipment is too old to be used, water leaking kettle, broken hair dryer, bad drain of bath....
7.5 Good
Pros: in fact, this is "old" version of Hotel Intercontinental
Cons: Little bit noisy from outside
8.8 Excellent
Pros: The hotel is good and peaceful. Age shows, but not disturbingly. Rooms are spacious, and clean. Breakfast is good, enough to select for every taste. The summer restaurant is very nice, and the staff in reception and restaurants is very friendly and helpful. Very good value for the money I paid
7.9 Good
Pros: Location is very good, as you can walk to the metro station in 5 minutes. There is also the busstop for the tourist bus (100% electric) that leaves at 9 in the morning and 2 in the afternoon. There is a small supermarket across the road. Very helpful staff at the reception, a lady called Madina gave me good advice. Transport service works very well.
Cons: One lift stopped intermittendly on its way up. It should have been put out of service immediately as guests might not feel very comfortable with this.
Ramada by Wyndham Almaty - Almaty - Building
14
8.7 Excellent (1,867 reviews)
₹ 6,363+
Overview Reviews
Located just 15 kilometers from Almaty International Airport, the Ramada Almaty is the smart choice for business trips and events, within easy reach of Almaty City Hall, Atakent International Exhibition Centre, Koktem Business Centre, Kazakh-British Technical University and the central train station. Visit Old Square, Ascension Cathedral, Central Park, Monument of Independence, and the Botanical Garden nearby. This facility features a spa, fitness centre, indoor pool, concierge, car rental desk, airport pick-up and drop-off, free parking, on-site dining, event rooms and business centre. Enjoy complimentary wireless Internet access and complimentary hot breakfast, with the option to upgrade to a deluxe breakfast buffet for a fee. All guest rooms feature desk, safe, iron, ironing board, hair dryer, coffeemaker, mini refrigerator, minibar and flat screen HDTV. Select the Executive Floor guest suites, offering exclusive access to the Executive Lounge. Smoking rooms available upon request. No pets allowed.
9.6 Excellent
Pros: Ramada Almaty is a great hotel in Central Almaty a short stroll to the main centre. We thoroughly enjoyed our stay it was fabulous. Staff were very welcoming professional and accommodating, breakfast was superb
10.0 Excellent
Pros: They were extremely attentive. Front desk greeted me by name when passing by after only one night. When our room was accidentally given up they upgraded us.
Cons: We only had time to stay two nights.
2.0 Mediocre
Cons: Unexpected extra room charge. Unprofessional handling.
8.8 Excellent
Pros: The food was the down side - sometimes a bit tired and the paid dinners seemed repeats of breakfast
Cons: the food fresher
3.3 Mediocre
Pros: Breakfast was elaborate and nice
Cons: Room which we got after paying an early check in fee had a bad odour ( sewage smell from bathroom), the hotel offered to change the room after 1 day but the question is why such a room was given in first place , considering we were staying for 5 nights there and even paid for early check in. Apart from this the location of the hotel is far from city center if you plan to walk
6.7 Good
Cons: There was no hot water in the evening and next morning; WiFi wasn't working well; I had more expectations from a 4 stars hotel.
10.0 Excellent
Pros: The pool, spa and steam room and restaurant
Cons: Nothing
9.6 Excellent
Pros: In all the aspects was perfect, recommend to everyone
10.0 Excellent
Pros: The meals were excellent and the staff very helpful. The pool, sauna and steam room were very good. The steam room was my favourite.
Cons: The steam room and pool.
Uyut Hotel - Almaty - Building
15
8.7 Excellent (1,431 reviews)
₹ 4,933+
Overview Reviews
Located in Almaty, Uyut Hotel is within a 5-minute drive of MEGA Park and Zenkov Cathedral. Featured amenities include a business center, a 24-hour front desk, and an elevator (lift). A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
10.0 Excellent
Pros: Friendly staff, lovely breakfast, almost quiet area.
Cons: I wish it was more quiet, the restaurant salon was bigger, and more of staff could speak English. The only I didn't like was the razor! It was terrible!
8.8 Excellent
Pros: The room was fabulous and spacious and very comfortable. The location was central.
Cons: We left our credit card in the room and only realised when we were booking into the next hotel (in Shimkent). We immediately contacted the hotel via email, and our Shimkent hotel also contacted them. They replied saying they couldn’t find it in the room. Four days later we had an email from them saying they had found the card in the room. We replied asking them if there was anyway of getting the card to our next destination, Bishkek. Despite another further email we ,still, have not heard from them. Very disappointing.
7.9 Good
Pros: Pretty good bargain for its price. Location is handy and convenient. Breakfast was good enough.
Cons: Had some mess from previous guests. It is not a very good effort in cleaning.
10.0 Excellent
Pros: From now on, my favourite hotel for private stay in Almaty. Perfect location (could walk even to the railway station to take the night train back to Astana) combined with nice and friendly staff, clean and comfortable room, good breakfasts and very affordable price. Rakhmet again to all!
Cons: Everything was good.
7.5 Good
Pros: Location is quite central
Cons: Some staffs were indifferent to requests
7.9 Good
Pros: Big room and the spa was nice
Cons: Staff were slightly rude and lots of confusion about the use of the sauna. Breakfast also wasn't that good
10.0 Excellent
Pros: Extremely helpful staff, smooth check-in and check-out. The hotel is tastefully decorated with spacious clean rooms and a very breakfast. Close enough to the city with all the amenities needed plus in a quiet spot. Very good value for money - highly recommended!
9.2 Excellent
Pros: Very clean Good location Friendly personnel
Cons: A couple of times most of the things at breakfast were already out, however we came far from the service end Cleaning service leaves wrong set of things in the bathroom. Once we had gotten 2 combs and only 1 tooth brush for 2 people.
5.8 Okay
Pros: Breakfast is perfect
Cons: The standard room is too small. And the service is just so so
Grand Hotel Tien Shan - Almaty - Bedroom
16
8.7 Excellent (516 reviews)
₹ 6,506+
Overview Reviews
A stay at Grand Hotel Tien Shan places you in the heart of Almaty, within a 10-minute walk of Zenkov Cathedral and Almaty Opera House. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
8.3 Excellent
Pros: Eggs were not included
Cons: Nothing in particular
10.0 Excellent
Pros: SPA, cleanness, friendly staff, comfortable room.
Cons: -
5.4 Okay
Pros: Breakfast was good, but much different menu....almost similar everyday. Spa and swimming pool were good. Room is clean. Location is very good, close to centre.
Cons: The hotel was kinda typical old posh high class style. However, the hospitality, in general, was very outdated. In particular, I was super annoyed at the attitude of the receptionist. Not at all welcome face, rarely smile, just feel like somehow robotic response. I stayed at another hotel in Almaty before staying this one, the general atmosphere and service of the previous hotel was super friendly and helpful, and we felt much welcomed. When we need help or complaints about staying, they responded immediately and fix it with polite and kind attitude, which this hotel staff did not have. Like if I ask something to fix problem...the staff behaved quite arrogant and lazy to response. (Thanks that I could compare to another hotel in Almaty, so it is not just the cultural issue of Almaty style hospitality) Wifi was horrible...compared to the size or reputation of the hotel, the wifi did not work well, of course after very strong complaint, finally I could change the room. I even could not drink tea at room since there was no electric kettle...very strict about eating something at room. It looks that it used to be very luxurious hotel, but not any more... I guess...
10.0 Excellent
Pros: Very nice staff, very high quality service. Chakra massage in spa was superlative.
7.1 Good
Cons: Shower, air conditioning, and safe all require repair.
10.0 Excellent
Pros: Great location - value for money. relaxed and friendly staff. We arrived a little bit early but no probs checking us in and checkout time is 12.00 which was ideal for us. They have a couple of decent bars like the cigar club but we were out most of the time so didn't use the facilities.
Cons: Breakfast did not include the eggs/english breakfast style option the menu described. As often is the case in my experience of Kazkahstan you had to call for the second bathrobe. This now seems so common I am wondering if its a way of getting a tip?
7.5 Good
Pros: Spa and room were excellent - roomy and clean
Cons: Room service was mediocre - cleaning was good but stuff was always at different locations from where I left it. Checkout took forever (until my mini-bar consumptions were confirmed) rather then believing my indications or Charing my credit card later. Also had to ask for the full change afterwards...
10.0 Excellent
Pros: Great location, thoughtful and helpful staff, reasonable prices
6.7 Good
Pros: Good location and nice breakfast.
8.3 Excellent
Pros: Decent, slightly worn down hotel. The bathroom definitely needs to be redone. Good breakfast. Great location.
Cons: Many smoking rooms. Therefore, they were not able to provide us the type of room we booked. We actually got down-graded. The staff tried to sell it as a discount. However, a lower grade room is of course cheaper. Some personnel was not exactly forthcoming and friendly but rather harsh. This may be a cultural thing. We sometimes did not like it.
7.1 Good
Cons: The desk staff came to an agreement with taxi driver to over charge fee to airport If you are given a price and agree it then this should change, ours increased 50% during the journey, after we were told price by desk staff, they refused to give us this in writing, which indicates to me they knew the price would change As we were overcharged from the airport also, the whole experience leaves a bad taste
The Dostyk Hotel - Almaty - Building
17
8.7 Excellent (317 reviews)
₹ 9,080+
Overview Reviews
In the heart of Almaty, The Dostyk Hotel is within a 5-minute drive of National Museum of Kazakhstan and Zenkov Cathedral. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
6.3 Good
Cons: Didn’t expect that room will be that dirty, after I have mentioned them, they send housekeepers to clean the room
9.6 Excellent
Pros: Great room with a large bathroom. Excellent breakfast with lots to choose from. The best was the staff in the reception. We arrived early and got the room and breakfast also. Very appreciated.
5.8 Okay
Pros: Location was very convenient. Breakfast was very poor
Cons: The hotel looked empty and not well taken care of
10.0 Excellent
Pros: Amazing location, central but cozy and quiet, not too crowded, spacious rooms, nice facilities, very good service. They even offered us a complementary 3am take-away breakfast!
Cons: Maybe that the bar smells of cigarettes a bit, it was not very pleasant for us non smokers, so we never came back.
10.0 Excellent
Pros: Excellent Breakfast
Cons: The hall
7.5 Good
Pros: The location is perfect the staff are very friendly and helpful.
Cons: The rooms are very basic with old furniture. We had a major problem with AC although they changed our room but still the problem was there.
6.3 Good
Pros: Very nice breakfast and nice gym facilities, nice architecture. Nice fruit gesture.
Cons: First room I was offered the air conditioning was broken. The technicians then tried to repair it but the unit was broken. I was then moved across the hallway to another room. This unit was also broken and was permanently stuck at 26-27C and the temperature only went down by 1 degree C overnight. It was not a restful sleep. After a business meeting the next day I was offered another room. This room was said to have a working a/c. I prefer to sleep and work in a cooler environment. Unfortunately, this room, no matter what temperature I selected on the thermostat never went below 24C. I was quite surprised for a 5* hotel that I had no control of how cool I could make the room. When I did work on my laptop before check out, I did so shirtless. It was the only way I could stay cool. This is not acceptable for a hotel that states it is 5*. In an unrelated incident, I sent laundry and dry cleaning out upon arrival. The following morning, I was taking a shower and had the "Do not disturb" sign on. I heard repeated knocking at the door. I left the shower and wrapped myself in a towel. It was the housekeeping service with my laundry and dry cleaning. This is simply awful. They could have easily called or slipped a note under the door. It is simply poor service. I am disappointed in this lovely hotel. Finally, the hotel rents itself out for special events. The musicians practicing the day before the event are easily heard in the room along with the event, of course. It is impossible to have a quiet relaxing evening in the room.
9.6 Excellent
Pros: Large and sophisticated room facilities was the most impressive in Almaty
Cons: There was not good viewing on the 3rd floor. However it was not a big matter compare with other excellent points
8.8 Excellent
Pros: Great location, very helpful staff..and spotless.
Cons: No tea or coffee maker in the rooms.
9.6 Excellent
Pros: Good value for money. Nearby a lot of cafes and restaurants
Kazakhstan Hotel - Almaty - Building
18
8.6 Excellent (5,317 reviews)
₹ 3,932+
Overview Reviews
A stay at Hotel Kazakhstan places you in the heart of Almaty, within a 5-minute drive of Nedelka Park and Republic Square. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
7.9 Good
Pros: Location to shops , bars , chairlift
10.0 Excellent
Pros: Clean, fantastic view, good breakfast
Cons: Elevator slowly
5.8 Okay
Pros: Mountain view was a highlight. The staff we're very helpful! :) Location is excellent!
Cons: Property is old and dated. Air-con is noisy. Bed was old and stiff; linen was old.
9.2 Excellent
Pros: - fantastic views over Almaty and mountains (we had 22th floor). - spacious family suite with two bedrooms - HUGE choice at buffet breakfast. - Good location on Dostyk Avenue which is full of great restaurants. - We didn't make much use of on-site facilities, however my husband tried spa massage and rated it highly for vigorousness.
Cons: - two-bedroom suite, but air-conditioning only in one - and cool air didn't spread to another room during hot nights - bathroom interior pretty basic - not quite 5* - limited amount of sockets - no bins other than tiny bathroom bin
10.0 Excellent
Pros: central location. excellent mountain views
Cons: nothing
8.8 Excellent
Pros: The location of the hotel is excellent. There was a good variety for breakfast. The room was clean. The view from the room was fantastic.
Cons: The staff at the restaurant did not know English. I found it annoying that whatever I asked for they would say yes but would not delivered.
8.3 Excellent
Pros: Great location, friendly staff
Cons: Small room
7.9 Good
Cons: Non-smoking room with smell of cigarette. Weak Wi-Fi network in the room
Hotel Tahar - Almaty
19
8.6 Excellent (350 reviews)
₹ 572+
Overview
Located in Almaty, Hotel Tahar is within a 5-minute drive of MEGA Park and Zenkov Cathedral. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Hotel Alma - Almaty - Bedroom
20
8.6 Excellent (329 reviews)
₹ 3,146+
Overview Reviews
A stay at Hotel Alma places you in the heart of Almaty, within a 5-minute drive of Nedelka Park and Republic Square. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Almaty? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.6 Excellent
Pros: Single room, plenty of space, large bed, clean, breakfast good and great location 100 metres from kok Tobe gondola
Cons: No eggs for breakfast but rest of breakfast great. Also was told swimming pool was cold ..do I didn't bother. No bedside light in room.
7.5 Good
Pros: Hotel Location, cleanliness, Breakfast and staff were very good.
Cons: Room furniture, carpets, beds & bedding are old, it needs replacing.
10.0 Excellent
Pros: Nice stuff, a good chill out zone outside and good sauna, gym and indoor waterpool. The room was so confortable, quiet and clean.
9.2 Excellent
Pros: A modern hotel, pleasant staff, comfortable beds. The location is close to the Kok Tobe cable car. Lots of good restaurants and bars within walking distance.
Cons: The internet wasn't so good from our room and the location isn't so central, but you can catch cheap rides to everywhere close.The swimming pool is underground and was quite cold and I had to go through dark rooms with no signs to get to it. The sauna is warm and next to it though.
7.5 Good
Pros: Location
Cons: Bathroom problem Able to use hand shower only, wall bracket needs to be changed to a functional one.
8.8 Excellent
Pros: people are nice..Breakfast is very nice.. will come again..
9.6 Excellent
Pros: Friendly staff, got everything we deeded, excellent value for money
Cons: It took a long while to get warm water in shower
8.3 Excellent
Pros: Nothing to complain about :)
Cons: -
9.6 Excellent
Pros: All the staff were very friendly and welcoming. The girl at reception helped us book a taxi for big Almaty lake which was greatly appreciated, as our Russian was non existent. Breakfast is really good with lots of choices. Situated very close to kok tobe cable car and not too far from metro stop. WiFi also good. We really enjoyed our stay in the home of the apple :)
Cons: Only a minor issue, but the duvet for the double bed could be a little bigger.. It didn't cover the bed and hence resulted in a battle every night!
10.0 Excellent
Pros: All was good
Cons: None.