Overview

Best Western Kilima Hotel

129 Holgate Road, York, YO24 4AZ, United Kingdom
+44 190 462 5787

₹ 4,454+

Overall guest ratings

8.4/10 Excellent
based on 1,226 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.3
  • 5.5

Good to know

  • Near city centre
  • Accessible parking
  • Friendly service

Nearby

    show all

    About

    The Best Western Kilima Hotel is a 19th century former Rectory originally built for a local wine dealer, located within walking distance of the historic city of York and its attractions. The bar with its original vaulted ceiling are located in the Victorian cellar of the hotel, for your meetings we have a conference room that accommodates up to 26 guests boardroom style. A private car park is available. The Best Western Kilima Hotel is an ideal base for sightseeing, shopping and easy access to the A1/M1 for business or pleasure. All bedrooms are non-smoking.

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,226 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      7.8 "78% found the restaurant service to be one of the best."
    • 9.6 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.3 "Excellent breakfast."
      7.3 "73% were happy with the price of the breakfast."
    • 9.3 "Terrific location."
      9.4 "Great parking, according to 94%."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Very nice wellness & sports facilities."
      9.2 "92% loved the sauna."
    • 5.5 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.6 "Only 56% thought the shower was ok."

    Overall rating

    8.5 Excellent
    based on 784 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.6 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.6 "Terrific location."
      9.5 "Great parking, according to 95%."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% thought parking was inexpensive."
      7.2 "Easily accessible by car, said 72%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Excellent breakfast."
    • 8.9 "Very nice wellness & sports facilities."
      9.2 "92% loved the sauna."
    • 5.0 "Rooms are ok."
      3.2 "68% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      4.1 "59% said the bathroom was dirty."
      4.7 "53% found problems with the furniture."

    Overall rating

    8.7 Excellent
    based on 220 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 9.5 "Excellent pool."
    • 9.3 "Excellent breakfast."
    • 9.3 "Terrific location."
      9.5 "Great parking, according to 95%."
      8.8 "City centre within easy reach, said 88%."
    • 9.0 "Excellent wellness & sports facilities."
    • 6.0 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."

    Overall rating

    8.4 Excellent
    based on 220 reviews
    • 9.7 "Excellent pool."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.2 "Terrific location."
      9.1 "Great parking, according to 91%."
      8.9 "City centre within easy reach, said 89%."
    • 9.0 "Excellent breakfast."
    • 8.6 "Very nice wellness & sports facilities."
      9.2 "92% loved the sauna."
    • 5.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.7 "Only 57% said rooms were big enough."
      5.6 "Only 56% thought the shower was ok."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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