Value for money
Distance to city centre
Distance to airport
|"Staff was very helpful."||(in 27 reviews)|
|"Staff were really helpfully breakfast was good."||(in 25 reviews)|
|"Staff very friendly and cooperative."||(in 28 reviews)|
|"Room to small not gridndly"||(in 12 reviews)|
|"Parking often insufficient for guest count."||(in 9 reviews)|
|"Did not do the breakfast"||(in 9 reviews)|
|great staff||in 69 reviews|
|free breakfast||in 59 reviews|
|desk staff||in 56 reviews|
|nice room||in 48 reviews|
|breakfast area||in 46 reviews|
|great bed||in 26 reviews|
|good parking||in 16 reviews|
|construction site||in 12 reviews|
|staten island||in 12 reviews|
|ferry||in 10 reviews|
|door lock||in 8 reviews|
|easy check||in 7 reviews|
|shuttle service||in 7 reviews|
|refrigerator and microwave||in 6 reviews|
|ice machine||in 4 reviews|
|immediate surrounding||in 3 reviews|
|immediate surrounding area||in 3 reviews|
|overgrown with weeds||in 3 reviews|
The room design
The room coffee machine was broken,the bath tower in the bathroom was damage
there was no free breakfast! tv channels were minimal and sporadic.
The Staff and room. Breakfast was outstanding
Not enough parking. I had to park across the street in another area
Breakfast was good
Alarm continued to go off throughout night and mirning
The room lock was broken. Big lamp outside the window, no shade, therefore no sleep is possible in the light
The hotel was very clean and spacious. Also the breakfast had a very nice variety of food. The customer service was also very professional.
The air conditioner noise was annoying but that is necessary because of the type of system.
Nothing, I'll never stay here again. No one at front desk whenever I had to speak to someone PLUS couldn't call from my room since the phone was damaged (all buttons were missing from the unit). Also door lock was broken as well as the Keurig. Disaste
No one at front desk whenever I needed to speak to someone, couldn't call from my room since the phone was damaged (all buttons were missing from the unit). Also door lock was broken as well as Keurig. Was told there were no other rooms avail, Disaster!
Nothing at all this place is a 0/10
That night was 6 degrees so cold the heating did not work Went to the desk complaining they offered to switch rooms for me and the other room as well didn''t have working heat. All I got was sorry Which did nothing this place is 0/10
Renovating everything at once, room heater broken, smoked out room and set off smoke detector. Phone didn't work, plugs wouldn't stay in worn out outlets and sparked. Found out central alarm disabled when I walked down to lobby. Not ready for custome
The cheap cost and the free shuttle bus service to the ferry which takes 40-45 minutes in traffic.
The hotel is under construction so I did not get to use the gym, laundry or vending machines. Due to the cheap cost it attracts some undesirable guests. The drawer cabinets were broken. The hallways and room smelled very musty all day.
Pretty much nothing
1-Breakfast horrible 2- shuttle service complete joke. Left us waiting at the ferry terminal with no return ride . Claimed vehicle had a flat tire but never called us to let us know. Told us to take a city bus back to hotel through a very shady area
Hotel Near Manhattan & Empire Outlets Welcome to the Holiday Inn Express in Staten Island New York located just minutes away from the Richmond County Sports Complex, and Susan E. Wagner College. Our 100% non-smoking hotel is the perfect place to stay during your visit to Manhattan. Guests can enjoy shopping at the new Empire Outlets featuring trendy stores and restaurants, before taking Staten Island's free 20-minute ferryboat ride into Downtown NYC. Our newly renovated hotel is ideal to suit all your needs! Relax in our comfy guest bedrooms. Every morning, waiting for you in our Great Room will be hot and cold free breakfast, so pile on your plate! If you’re running behind, grab our breakfast to go bags. Chill out in our lounge & grab a cup of freshly brewed coffee or tea. We are only a 25-minute car ride from EWR-Newark Liberty International Airport. Our corporate travelers stay connected with our free high-speed Wi-Fi & 24-hour business center for all your work matters. Our caring team will make your experience memorable and look forward to welcoming you to Staten Island!
based on 218 reviews
Value for money
Policies vary by room type and provider.
All existing bookings at Holiday Inn Express Staten Island West can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Holiday Inn Express Staten Island West is located at 300 Wild Avenue in Central Staten Island, 3.5 km from the centre of Staten Island. Schmul Park is the closest landmark to Holiday Inn Express Staten Island West.
Check-in time is 15:00 and check-out time is 11:00 at Holiday Inn Express Staten Island West.
Yes, Holiday Inn Express Staten Island West offers free Wi-Fi.
Yes, Holiday Inn Express Staten Island West offers free parking.
No, Holiday Inn Express Staten Island West does not offer free airport shuttle service.
Holiday Inn Express Staten Island West is 12.2 km from Newark.
No, pets are not allowed at Holiday Inn Express Staten Island West.
No, Holiday Inn Express Staten Island West does not have a pool on-site.