Four Points by Sheraton San Rafael

Almost perfect

Pros: Location and. Amenities

Cons: Our laundry was stolen and the staff was less then helpful in trying to locate it or at least see lif and when it was taken

Excellent and friendliest service I have ever had

Pros: I travel for business and have stayed in many, many hotels over the last few years. I've never written a review for a hotel until today. I was very impressed by the warmth and hospitality of the Four Points San Rafael. The staff was happy to be there and happy to help me in whatever way I needed. Whether it was extending my checkout time significantly or getting me 4 bottles of extra water or faxing my papers out for me, it was done with a smile. The service here made all the difference to my experience. The room was also very clean and well kept. Thanks Four Points!

Pros: Everything was good. It is nice to be able to count on this hotel to give good service every visit.

Cons: Nothing

Pros: The staff were very friendly and accommodating. The facility is very well maintained and clean. The room was really nice and bed was comfortable. Fitness center was spacious and high tech - cold bottled water was a bonus.