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Distance to city centre
|"The complimentary breakfast was delicious."||(in 12 reviews)|
|"The check-in staff is amazing."||(in 15 reviews)|
|"The room was very clean"||(in 3 reviews)|
|"The room was not very clean."||(in 7 reviews)|
|"The pool had quite dirty water and there was no hot tub."||(in 2 reviews)|
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Did not honor my confirmation reservation through Kayak
Hotel was modern, up to date and clean.
They did not honor my confirmation reservations through Kayak. I paid for a standard 2 double bed room for 3 adults ( this is ON my reservation!). I even called to confirm and was told that,yes, the room was 2 double beds. Upon arrival the room was a king bed. WE HAD 3 ADULTS! They said they were full and could not change it. They only offered to call 'next door' to a Hampton Inn to see if they had any rooms, without a refund! No rollaway beds, cots or any other accommodations were even attempted. No other attempts were made to alleviate this situation. Their reason: I booked through a third party, "Kayak" and I would get whatever was available!? That I should have booked directly through the hotel and this 'happens all the time". The 2 men working the desk were not helpful at all and would rather send their businesss elsewhere. They had a "take it or leave it" attitude. We ended up trading with a family member who had a small child that had a double bed room. We even booked our reservations at the same time, but they got what they asked for!? On a side note: The room phone did not work. So, the hotel will take your money but you won't get what you paid for, even with confirmation. Upon checkout they said they would call and obtain a partial refund and they would notify me by email- not expecting to see it happen though.
Experience the best of exciting Salisbury, NC when you stay at the new Holiday Inn Express & Suites Salisbury, NC Situated less than a mile away from historic Downtown Salisbury, our brand new hotel offers an exceptional combination of comfort and convenience. Whether you're visiting for business or pleasure, you'll enjoy our spacious guestrooms and well-appointed suites plus a warm North Carolina welcome from our friendly staff. Start your morning off enjoying our complimentary delicious Express Start Breakfast featuring our signature cinnamon rolls, relax and unwind by our refreshing, heated indoor pool and enjoy a workout with a range of the latest fitness equipment at our onsite fitness center. Whether your trip brings you to Salisbury, NC on business or leisure, enjoy all of what Salisbury, NC has to offer from visiting Catawba College and Livingstone College, enjoy a day at Dan Nicholas Park which features paddle boats, fishing, camping, tennis courts, carousel, miniature train rides, miniature golf, gem mining, fresh water aquarium and more. On your visit to Salisbury, NC be sure to spend a day at the NC Transportation Museum just minutes away in beautiful Spencer, NC and look out for events such as Thomas the Train and The Polar Express. Stay at our inviting hotel and discover your perfect home away from home right here in charming Salisbury, NC.
based on 120 reviews
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Most popular landmarks
- Salisbury Amtrak Station 1.1 km
- Rowan Museum 1.3 km
- Alumni Memorial Stadium 2.7 km
- Crescent Golf Club 5.8 km