Portland hotels near Keller Auditorium

Cons: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Cons: Bed hurt my back (not normal), loud jacuzzi, TV channel surfing was a bit awkward.

Cons: Doorman were terrible. Never opened the door once for us. Three of them just stood there and watched my wife and I open the door ourselves. I have no problem opening doors, but whats the point of having three doorman if they don't do anything. Minor detail. Just thought it was funny. Not a hard job.

Cons: Toilet stopped up twice but staff were right on it when notified.

Cons: Walls were a bit thin?

Cons: Wonderful room and better service.

Cons: Location was distant from downtown district and restaurants. No closet in our room or space to put away our clothing.

Cons: that wifi wasn't complimentary, that the shower head wasn't secure and would droop down on its own. no bath tub

Cons: nothing!

Cons: Had to pay $10 for wifi $30 a night parking cable in room kept cutting out for our 2 night stay

Cons: They charge you for wifi , why!?!?!

Cons: The snacks at the evening Happy Hour could have been a little more substantial.

Cons: I didnt like the price

Cons: For a 'suite' hotel, the kitchenette amenities were lacking. There is a mini-fridge, microwave and two-cup coffee maker... which are all great, except there are no dishes, no cups (just paper cups for coffee), no utensils and no toaster. Plates and utensils were brought up to the room upon request, but after deliberately seeking out a 'suite' style hotel with a kitchenette (they are hard to find in Portland), this was disappointing. Also, we were given a room around the corner and behind the elevators. I'd read in other reviews that this could be noisy, so I was a little concerned upon check-in. Ultimately, this didn't bother me too much as I'm from a busy city and used to sleeping with some noise - but be forewarned that if you get one of these rooms anywhere near the elevators, they are noisy and almost sound like a subway car passing along the tracks. Not jarring or rattling sounds, but still a hard-to-miss rolling, whooshing sound every time an elevator car goes up or down past your floor.

Cons: I've stayed at embassy Suites before because of the made to order breakfast and the afternoon appetizers and drinks. You should have posted it up front that it was canceled, YOU DON'T

Cons: My room wasn't totally clean and I didn't like the dirty dishes that were always in the hall.

Cons: Pool was a little colder then I was expecting for everyone wish it was a little warmer. Elevator were so long wait but I guess that what you get when it a historic hotel.

Cons: Elevators are small and having a stroller made it more difficult to get to our room. The Kitchenette is not really a kitchenette, just a little counter space with a small sink, a coffee maker with not enough coffee for more than 2 people, a small fridge and an outdated microwave. I woke up in the middle of the night clearly hearing the conversation of the next door neighbour, so not soundproof.

Cons: The beds were too hard and I woke up with a back ache both mornings. There is only one door between adjoining rooms and you can hear every thing that is said. Which also made us whisper. High school choir were in town and ran up and down hall way knocking on doors . Possibly they could place kids on one floor or wing as not to disturb your other customers.

Cons: My room was small and my overlooked the hotel's exterior ventilation system.

Cons: The air conditioning was very noisy, and we had to turn it off which made the room uncomfortable.

Cons: I'm not sure I love the new modern furniture in the lobby area.

Cons: I only gave this place three stars because the windows are only single pain which made our room very noisy. Lots of street noise and loud music from the club down the street. We went there to hang out down town but would also appreciate a good night sleep. Also the rate on kayak was the same as I could get just booking direct with the hotel.

Cons: Parking in the garage was convenient, but we weren't told upon leaving that we still needed our room key to get out. We had to back up and run back into the hotel get abd get a key to leave. Not a huge deal, just wish they would have told us upon checking out.

Cons: Very noisy area at night, people partying and yelling in the street below until 2 am.

Cons: Having to use Valet parking. Rather a forced choice, because of logistics, then end up in public parking area anyway. Location was horrible. Maybe for some tastes is ok. Rough inner city, area. Not a place for going for walks or taking a young family. Sorry, we love Embassy Suites, but won't return to this one. Again, hotel inside was great. The surroundings not so much.

Cons: Lack of cost effective or variety menu selections in steakhouse

Cons: The staff was nice but we was told that breakfast was from 6:30am-10am and we went downstairs about 945am and was told technically breakfast was over at 930. Then our room was cold because we couldn’t get our thermostat to switch from cool to heat.

Cons: Pricing

Cons: However, for the price, the rooms were underwhelming. Not great beds, the rooms are small, there was no bathtub, and there were no curtains to block out all the street light (also the sounds from outside were pretty loud).

Cons: In-room fridge broken, locked out of room for an hour (had to go back and forth to the front desk 4 times before manager concluded that lock needed to be changed, provided with credit for restaurant which was a plus), long wait times for elevator, had higher expectations for a pricey luxury hotel

Cons: Front desk staff seemed to have an attitude and weren't overly welcoming or friendly, wished the lighting in the bathroom was better, didn't like the setup of the sink/vanity/mirrors. Not functional for putting on makeup or if 2 people wanted to use the mirrors at the same time. Also a tub would have been nice.

Cons: The blankets were a little confusing..

Cons: I thought the comforters were a little too warm, it would be nice to have something a little lighter

Cons: There is NO soundproofing in this hotel, so bring earplugs (or get some from the front desk). You will hear street noise, river noise, train noise, and TONS of noise from other guests.

Cons: Not able to control HVAC and street + trains outside are loud.

Cons: The rooms were too hot as they only have central air, and they can only have either heat or air conditioning on at any given time. My room faced the highway and the train tracks, so it was quite loud. They did however provide earplugs. But because my room is so hot, I had to sleep with the windows open, and unfortunately both of the screens on my windows were so severely torn they were worthless. I informed the staff about the screens and the next day they were still torn when I returned. I called the manager and he immediately came up and fix the screens for me and offered me an upgrade to a suite. So overall not that bad!

Cons: Thermostat is pretty much decoration only - I was FREEZING in my room on cold nights. I would turn it up to 71 or so and could hear it struggling to turn on, but never saw the temp get above around 61. Luckily the covers were very warm on the bed, but did not enjoy dressing or working in a cold room.

Cons: No complaints!

Cons: Paper thin walls. I could have joined in the neighbors' conversation. Long line when checking in (at 4 pm) and rooms still weren't ready.

Cons: No microwave in room.

Cons: There wasn't AC in the room.

Cons: Parking on site is $25 charge per day, this was not included in the cost of the room. The bathroom is also an odd design, the shower does not have a door or curtain.

Cons: The room was small. It had no hot water. Parking was horrible.