Overview

Koox Caribbean Paradise Hotel

5 Avenida Norte Esquina, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2032

₹ 4,672+

Overall guest ratings

7.4/10 Good
based on 356 reviews

Review highlights

  • 9.3
  • 8.4
  • 4.5
  • 4.5

Nearby

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    About

    Koox Caribbean Paradise Hotel puts you within a 15-minute drive of El Camaleon Golf Club and features airport drop-off service (available on request). Guests can enjoy the outdoor pool or take advantage of nearby scuba diving. Plasma TVs, rainfall showerheads, and free WiFi are offered in all rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 356 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Pool is good."
    • 7.9 "Good breakfast."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 4.5 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      3.1 "69% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      1.3 "87% were disappointed with the minibar."
    • 2.1 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 1.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 1.2 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      1.1 "Unfriendly atmosphere, according to 89%."
      2.9 "71% criticized the plain hotel."
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    Overall rating

    7.7 Good
    based on 224 reviews
    • 9.3 "Terrific location."
    • 8.0 "Good value."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.6 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.2 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 4.1 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      3.0 "70% thought they were poorly maintained."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 1.3 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    • 1.3 "Horrible vibe."
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    Overall rating

    7.3 Good
    based on 113 reviews
    • 9.0 "Terrific location."
    • 8.6 "Pool is good."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.7 "Average cleanliness."
    • 4.3 "Rooms are not good."
    • 3.9 "Not very comfortable."
    • 2.4 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    • 1.2 "Horrible vibe."
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    Overall rating

    7.7 Good
    based on 17 reviews
    • 9.4 "Terrific location."
    • 4.3 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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