Overview

Lotte New York Palace
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455 Madison Avenue, New York, NY 10022, United States
+1 212 888 7000

₹ 21,660+

Video: Lotte New York Palace

Built in 1981 by railroad baron Henry Villard and luxuriously renovated in 2013, the grand entrance of this hotel is right across Madison Avenue from majestic St. Patrick's Cathedral..

Overall guest ratings

9.0/10 Excellent
based on 3,465 reviews

Review highlights

  • 9.7
  • 9.2
  • 5.8
  • 5.2

Good to know

  • Spacious rooms
  • Wonderful sightseeing
  • Great view

Nearby

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    About

    Built in 1981 by railroad baron Henry Villard and luxuriously renovated in 2013, the grand entrance of this hotel is right across Madison Avenue from majestic St. Patrick's Cathedral.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Restaurant
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 3,465 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
    • 9.2 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.6 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
    • 8.4 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      8.0 "80% enjoyed the lobby entrance."
      9.3 "93% found the grounds to be nice."
      8.2 "82% thought the architecture was beautiful."
      8.3 "Business facilities were excellent, according to 83%."
    • 8.1 "Generally very clean."
      9.4 "94% thought it was clean."
    • 5.8 "Bar is ok."
    • 5.2 "Breakfast is mediocre."
    • 4.2 "Value below average."
      3.1 "69% thought it was overpriced."
      0.6 "94% said the breakfast was too expensive."
      2.2 "The price was too high for 78%."
      0.0 "100% said beverages were too expensive."
    • 3.4 "Internet is poor."
      3.1 "69% thought it was overpriced."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 1,212 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
    • 9.0 "Excellent wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.9 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
      9.4 "94% found the grounds to be nice."
    • 8.1 "Great service."
      8.0 "80% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
    • 6.1 "Food is average."
    • 5.6 "Bar is ok."
    • 5.2 "Breakfast is mediocre."
    • 3.8 "Value below average."
      2.8 "72% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 1,836 reviews
    • 9.7 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.3 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.2 "82% enjoyed the lobby entrance."
      9.4 "94% found the grounds to be nice."
    • 8.3 "Rooms are great."
      9.9 "99% thought the view was good."
      9.4 "94% thought rooms were spacious."
      7.5 "75% said rooms were clean."
    • 8.2 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 5.5 "Bar is ok."
    • 4.7 "Breakfast is below average."
      0.6 "94% said the breakfast was too expensive."
    • 3.8 "Value below average."
      3.0 "70% thought it was overpriced."
      0.6 "94% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      3.0 "70% thought it was overpriced."
      4.1 "59% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    based on 103 reviews
    • 9.7 "Terrific location."
    • 8.8 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.4 "Rooms are great."
      9.4 "94% thought rooms were spacious."
      9.8 "98% thought the view was good."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.6 "Food is average."
    • 4.2 "Value below average."
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    Overall rating

    8.5 Excellent
    based on 311 reviews
    • 9.5 "Terrific location."
    • 8.7 "Comfort level is high."
      8.4 "84% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 7.8 "Nice rooms."
      8.4 "84% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
      9.8 "98% thought the view was good."
    • 7.7 "Good vibe."
      7.4 "74% enjoyed the lobby entrance."
      9.2 "92% thought the hotel was luxurious."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.2 "Food is average."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Bar is ok."
    • 4.3 "Value below average."
      3.2 "68% thought it was overpriced."
    • 3.4 "Internet is poor."
      3.2 "68% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

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