Napa hotels near Uptown Theater

Cons: Had a problem with the air conditioning. Promptly attended to.

Cons: They didn't clean the room when asked so we went 2 days without a housekeeper. I know it has been maybe 5 years since they changed the in room breakfast service but they really need to go back to that. That it what makes a BED & BREAKFAST. Not a continental buffet.

Cons: I was at a Hyatt property,Pier 66, in Fort Lauderdale last month and it was BAD, a disaster and i almost canceled this booking glad I Didnt

Cons: We could have been given the room that we paid for. Which was 2 king size beds. Not a really poor quality fold out sofa bed. My 2 kids had to sleep with me in one king.

Cons: The Lows -That we stayed such a short time

Cons: check-in process and staff are not service-oriented at all. i was told the room would be ready (early) by noon, then when I arrived they said they didn't know when it would be ready, but they only guarantee by 4pm. At 4pm, they said that housekeeping was making up the room, but when I walked by the door, I could see that there was no one there. no apologies, no empathy. at 4:30pm, here was my exchange with them: check-in staff: they're working on your room right now me: 'no they're not, i just walked by the room and no one's there check-in staff: i'm not sure but they're working on your room right now me: i literally just walked by the room - there's no one working on it check-in staff: they're working on it right now, and we'll let you know as soon as its ready oh, and did i mention I have diamond status with Hyatt? Can't even imagine how they treat 'regular' customers.

Cons: Bathroom slider style door doesn't afford any privacy. Street rooms are very loud making it impossible to leave slider door open to enjoy the crisp Napa air. Inconvenient self parking, no real self park entrance to lobby for check in. Overall the condition of the room lacks consistent maintenance between guests, i.e. Unknown origin of wall stains in sleep room and bathroom. Will NOT return to this property for future stays in Wine Country.

Cons: AC in our room was broken/sounded like a truck. Couldn't sleep, which was very frustrating, especially considering the price. The manager was great and credited back some of the nightly rate. Great that managers are empowered to assist patrons on the spot.

Cons: Need to improve cleanses and amenities provided.

Cons: Room not ready at 3:00pm which is listed as the check in time. Desk person was rude and made us feel like we were at fault for being early. Told her we would wait in the lobby for our room. She went off duty and didn't pass on the message. Put the wrong room number on the paper check in form. Didn't get in our room until after 4pm.

Cons: Nothing was all great value for your money.

Cons: VERY outdated decor, bathroom doors, and ac/heater unit. Upgrades would help lift the overall ambiance.

Cons: Hair dryer was not attached to the wall (as it should have been, it was one of those hotel hair dryers) so it slipped all over the counter and overheated 3x while drying hair. Towels are old and ragged. Toilet seat was stained and old.

Cons: My wife and I are young and the bed was so incomparable we ended up sleeping on the floor. When the room heater turns on, the furniture and pictures of the the room shake. One of the worst nights of sleep in years. And expensive.

Cons: The location on the highly traveled street where you could hear traffic most all night.

Cons: We were on vacation with our young children and while the facilities were lovely we could not enjoy them as pretty much the entire hotel allowed smoking exciting for one small outdoor seating area that actually included a sign 'designated for non smokers'. It really put us off returning to this hotel.

Cons: Room appeared clean at first glance, but I dropped something between the couch and needed to move it. The floor had a layer of dirt and there was food, clothing and all sorts of other stuff. The pull out bed and extra blanket in the closet were both soiled.

Cons: Happy hour left something to be desired, but I can't complain about free alcohol and snacks. Parking was limited also but was never an issue

Cons: Ceiling was a little thin, could hear upstairs guests stomping around at 6am.

Cons: Breakfast was not well organized, i would rather pay for it instead

Cons: They didn't vacuum the floors! On the second day, we found popcorn next to furniture that we hadn't used the first day, and we hasn't eaten any popcorn. If you want a king-size bed, you have to book direct. And be aware - they say they offer rooms with two queen-size beds, but they're actually full-size beds.

Cons: Please read above. The free breakfast was great and the hotel looks great, outside

Cons: No individual AC units per room. Meaning the AC is the same temperature throughout the whole facility. Our room was a sauna and we had the worst sleep ever. We complained and were given a fan, but all that did was blow the hot air around.

Cons: The insulation between the floors is pretty poor. We could hear the people upstairs walking around. There was also some long-term stains on the towels that were in our room.