Best Madrid hotels near Ángel Martin Arte Antiguo Africano
The new Barceló Torre de Madrid hotel is located in one of the most iconic buildings in the capital: the Torre de Madrid. Designed by internationally renowned Spanish designer Jaime Hayón, winner of the EDIDA 2016 design award.> This designer hotel is the most convenient place to stay to discover Madrid, thanks to its excellent location in the Plaza de España, a few steps from the Gran Vía, a 10-minute walk from the Royal Palace of Madrid and a 15-minute walk from the Puerta del Sol and the Plaza Mayor.
Overall 9.2 Excellent
Based on 2,289 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.6
Pros: Great location and feel of the overall hotel!
Excellent
10.0
Pros: Everything, amazing staff; responsive, proactive and friendly. Location is great, right in the heart of the city. Rooms are pretty nice, bed and pillows are AWESOME. There’s also a “pillow menu” in every room to select the pillow you like best. We will definitely stay there next time we go to Madrid.
Excellent
10.0
Pros: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.
Excellent
9.2
Pros: Great location next to metro and close to some of the sights. Beautiful over Gran Via at night. Although it's close to a busy street, the sound isolation is pretty good. The room was very comfortable to stay at: nice big bed and amazing rain shower. There are plenty of food options at breakfast, so you can really charge up yourself for the day of sightseeing.
Excellent
8.8
Pros: Comfy beds and great pillows.
Excellent
8.8
Pros: The breakfast was wonderful and very rich. Sonia the concierge manager was very helpful, professional, she gave us wonderful tips. The bed was very comfortable. Hotel is located close to most of the attractions, and a subway station is right in front of the hotel.
Excellent
10.0
Pros: We stayed in Barcelo Torre de Madrid late August 2019 for 3 nights. I was staying with my teenage daughter. We had the most fabulous room and it was so so clean. The facilities were excellent. The staff were extremely friendly and professional. The breakfast was probably the best hotel breakfast I've ever had. The metro stop is just across the road from the hotel entrance but regardless, everything was within walking distance. Excellent and we can't wait to go back!
Excellent
9.6
Pros: Great front desk staff Debra and bar staff Nuria and Aitor were very attentive. Location at subway and other restaurants was a plus.
Excellent
10.0
Pros: Perfect position, we had a great room. We booked the larger corner room with a view of the city it was perfect. Breakfast included was one the nicest we’ve had in Europe. Staff were friendly and extremely helpful.
Excellent
8.8
Pros: We had a junior suite because of our 9 year old son. It was a beautiful room, unfortunately without a view (inner court), though with excellent beds and a nice bathroom. Breakfast was lucious, service very forthcoming, like a 5 star should be.
Excellent
10.0
Pros: Perfect location just opposite Metro station. Many Bars and restaurants just around cnr Their people were fantastic The bar was exceptional. The pool & wellness center unbeatable
Details
Reviews
Overall 9.2 Excellent
Based on 2,289 reviews
WiFi
10.0
Location
9.5
Breakfast
9.4
Cleanliness
9.3
Vibe
9.3
Service
9.3
Comfort
8.7
Room
8.7
Food
8.6
Amenities
7.7
Bar
7.3
Wellness
7.0
Pool
5.4
Breakfast
9.5
Cleanliness
9.3
Location
9.3
Vibe
8.9
Service
8.9
Food
8.9
Comfort
8.7
Room
8.6
Amenities
7.3
Bar
7.2
Pool
5.5
Service
9.7
Cleanliness
9.5
Location
9.5
Breakfast
9.2
Vibe
9.2
Comfort
9.1
Room
9.1
Food
8.5
Amenities
7.7
Location
9.4
Service
9.1
Room
8.5
Service
9.3
9.6 Excellent
Pros: Great location and feel of the overall hotel!
Cons: Coming from United States just used to the Air Conditioning being colder but I understand that Europe works different.
10.0 Excellent
Pros: Everything, amazing staff; responsive, proactive and friendly. Location is great, right in the heart of the city. Rooms are pretty nice, bed and pillows are AWESOME. There’s also a “pillow menu” in every room to select the pillow you like best. We will definitely stay there next time we go to Madrid.
Cons:
10.0 Excellent
Pros: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.
Cons: Nothing
9.2 Excellent
Pros: Great location next to metro and close to some of the sights. Beautiful over Gran Via at night. Although it's close to a busy street, the sound isolation is pretty good. The room was very comfortable to stay at: nice big bed and amazing rain shower. There are plenty of food options at breakfast, so you can really charge up yourself for the day of sightseeing.
Cons:
8.8 Excellent
Pros: Comfy beds and great pillows.
Cons: No suitcase stand. We were given a disabled room which had no bench space in the bathroom.
8.8 Excellent
Pros: The breakfast was wonderful and very rich. Sonia the concierge manager was very helpful, professional, she gave us wonderful tips. The bed was very comfortable. Hotel is located close to most of the attractions, and a subway station is right in front of the hotel.
Cons: The wc door cannot be close with a key hermetically. There was no hanger to put the towels.
10.0 Excellent
Pros: We stayed in Barcelo Torre de Madrid late August 2019 for 3 nights. I was staying with my teenage daughter. We had the most fabulous room and it was so so clean. The facilities were excellent. The staff were extremely friendly and professional. The breakfast was probably the best hotel breakfast I've ever had. The metro stop is just across the road from the hotel entrance but regardless, everything was within walking distance. Excellent and we can't wait to go back!
Cons: Swimming caps for the pool. We had forgotten to take ours from home and they were 3 euro each. So just would remind others to remember them.
9.6 Excellent
Pros: Great front desk staff Debra and bar staff Nuria and Aitor were very attentive. Location at subway and other restaurants was a plus.
Cons: Breakfast was modest for 25 euros.
10.0 Excellent
Pros: Perfect position, we had a great room. We booked the larger corner room with a view of the city it was perfect. Breakfast included was one the nicest we’ve had in Europe. Staff were friendly and extremely helpful.
Cons:
8.8 Excellent
Pros: We had a junior suite because of our 9 year old son. It was a beautiful room, unfortunately without a view (inner court), though with excellent beds and a nice bathroom. Breakfast was lucious, service very forthcoming, like a 5 star should be.
Cons: The service in the wellness area was not so friendly, unfortunately. The younger lady (of the 2) summoned us out of the pool at 8.55PM in a less friendly way (the pool was open till 9PM). My son (of 9 years) was still enjoying his swim, but, there was no discussion possible. I understand they like to close on time, though. But, this could have been said nicer.
10.0 Excellent
Pros: Perfect location just opposite Metro station. Many Bars and restaurants just around cnr Their people were fantastic The bar was exceptional. The pool & wellness center unbeatable
Cons:
The new Barceló Torre de Madrid hotel is located in one of the most iconic buildings in the capital: the Torre de Madrid. Designed by internationally renowned Spanish designer Jaime Hayón, winner of the EDIDA 2016 design award.> This designer hotel is the most convenient place to stay to discover Madrid, thanks to its excellent location in the Plaza de España, a few steps from the Gran Vía, a 10-minute walk from the Royal Palace of Madrid and a 15-minute walk from the Puerta del Sol and the Plaza Mayor.
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
Overall 9.0 Excellent
Based on 2,858 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Location. Comfortable beds.
Good
7.9
Excellent
9.7
Pros: Everythin very good! Clealiness, services and staff!
Excellent
10.0
Excellent
8.8
Pros: Location was perfect and staff very helpful.
Excellent
10.0
Pros: Beautiful hotel,location,staff...everything!
Excellent
9.6
Pros: Great staff and atmosphere and location.
Good
6.3
Pros: The price, location and the room space
Excellent
9.6
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Excellent
10.0
Pros: Great location. Lovely room. Roof top bar brilliant!
Excellent
9.2
Pros: The location, size of the room and cleanliness.
Details
Reviews
Overall 9.0 Excellent
Based on 2,858 reviews
Location
9.5
Service
8.8
WiFi
8.5
Room
8.0
Breakfast
7.0
Value
5.3
Location
9.6
Service
8.6
Room
7.5
Breakfast
7.1
Value
5.8
Location
9.5
Service
9.4
Room
8.5
Breakfast
7.4
Location
9.6
Service
9.0
Room
7.7
Location
9.6
Service
9.0
10.0 Excellent
Pros: Location. Comfortable beds.
Cons:
7.9 Good
Pros:
Cons: Doesn't have a pool, restaurant´s food and attention just regular
9.7 Excellent
Pros: Everythin very good! Clealiness, services and staff!
Cons:
10.0 Excellent
Pros:
Cons: Just location of parking
8.8 Excellent
Pros: Location was perfect and staff very helpful.
Cons:
10.0 Excellent
Pros: Beautiful hotel,location,staff...everything!
Cons:
9.6 Excellent
Pros: Great staff and atmosphere and location.
Cons: We would have like breakfast included for both mornings.
6.3 Good
Pros: The price, location and the room space
Cons: The below The facilities are few and small The breakfast price per person too much and The food wasn’t good only Little choices , I wish if they have more varieties and choices for the food and reduce the price Language barrier was big
9.6 Excellent
Pros: Short walk to best art collections in the world, superb staff and ultra refined modern breakfast buffet, with fabulous room.
Cons: Nothing negative at all
10.0 Excellent
Pros: Great location. Lovely room. Roof top bar brilliant!
Cons: Nothing!
9.2 Excellent
Pros: The location, size of the room and cleanliness.
Cons: It’s noisy outside
The NH Collection Madrid Suecia hotel, formerly known as NH Madrid Suecia, is in the heart of the city’s historic center. Steps away from the shopping of Callao, and Calle Fuencarral, it's a chic hotel ideal for exploring the nearby museums as well as downtown Madrid. Completely refurbished in 2016, our 123 rooms are bright and airy with unique artwork and ambience. Our deluxe rooms offer panoramic views and connecting rooms are also available. Start the day with a buffet breakfast and try local delicacies as well as mediterranean dishes throughout the day in the multiple dining spaces spread out over various floors decorated by Lázaro Rosa Violán. The basement cocktail bar is rumored to be where Hemmingway found inspiration, and our roof top terrace offers unrivalled views of Madrid's skyline and a wide array of cocktails. Explore the coty's hidden gems with the help of the hotel's Guest Relations team, and keep in shape in the fitness center. For those travelling on business, there are also 3 multi-functional spaces available for up to 190 people and Wi-Fi is free throughout.
With a stay at Axel Hotel Madrid - Adults Only in Madrid (Literary Quarter), you'll be within a 5-minute walk of Plaza de Santa Ana and Teatro Nuevo Apolo. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.9 Excellent
Based on 4,964 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Excellent
10.0
Pros: This hotel is an AMAZING value: right in the center of Madrid and about a 10-15 min walk to anything. They have a rooftop pool and lounge area which was quite nice. The room was clean, spacious, and nicely decorated. The shower was heavenly. Staff was kind and helpful.
Excellent
9.2
Pros: pool and amenities the STAFF!!!!
Excellent
10.0
Pros: The staff were obliging. Both in reception and especially the breakfast girl. Very pleasant
Excellent
10.0
Pros: great hotel with a gay vibe. great location a few min walk to the gay center and within walk of most sites. great rooftop bar and small pool. gym and sauna.
Excellent
10.0
Pros: We absolutely LOVED our stay at Axel Hotel. We were pleasantly greeted by the hotel concierge, Alberto, who graciously upgraded up to a honeymoon suite for our stay. He was friendly, welcoming, and provided us with great insights about the city. The hotel over exceeded our expectations. It was immaculate, clean, and had wonderful amenities. My wife and I did not want to leave! It also featured a wonderful sky bar and pool which provided a great vibe for both "day" and "night" life- with great music and drinks and snacks by the bar.
Excellent
10.0
Pros: The hotel was amazing. The rooms and facilities were modern and fresh. The rooftop pool was excellent with great views and a nice bar. David at reception was awesome. So friendly and helpful, he gave us excellent recommendations on where to eat and what to do. I will definitely come back.
Excellent
10.0
Pros: Font desk was extremely helpful in settling the cab fare from the airport when my cards stopped working. I was also surprised with an upgrade to the junior suite which just made my trip. Would happily stay again and recommend to my networks.
Excellent
8.3
Pros: Friendly, helpful, cheerful staff, spacious room
Excellent
8.0
Pros: The staff were all really friendly, the rooms and bathrooms were beautiful and the plavr head a lovely chilled vibe with the hustle bustle of loads of great tapas bars close by
Excellent
10.0
Pros: excellent staff, especially Alfredo and David who were super helpful! The room was stunning and the whole experience was brilliant!
Details
Reviews
Overall 8.9 Excellent
Based on 4,964 reviews
Location
9.6
Vibe
9.2
Service
9.2
WiFi
8.9
Amenities
8.2
Room
8.2
Breakfast
8.0
Pool
7.2
Location
9.6
Service
9.2
Vibe
8.9
Breakfast
8.3
Room
8.1
Amenities
7.8
Pool
6.6
Value
5.1
Location
9.7
Vibe
9.1
Service
9.1
Room
9.0
Cleanliness
8.6
Breakfast
7.9
Amenities
7.8
Comfort
7.6
Pool
7.5
Location
9.7
Service
9.2
Vibe
9.1
Cleanliness
8.2
Breakfast
8.1
Room
7.3
Location
9.7
Service
9.3
Room
7.7
10.0 Excellent
Pros:
Cons: Will stay at Axel over and over again!
10.0 Excellent
Pros: This hotel is an AMAZING value: right in the center of Madrid and about a 10-15 min walk to anything. They have a rooftop pool and lounge area which was quite nice. The room was clean, spacious, and nicely decorated. The shower was heavenly. Staff was kind and helpful.
Cons: The only thing I didn’t love about this property was there were not enough places to hang towels.
9.2 Excellent
Pros: pool and amenities the STAFF!!!!
Cons:
10.0 Excellent
Pros: The staff were obliging. Both in reception and especially the breakfast girl. Very pleasant
Cons: Why is the music so loud throughout the property. Lol. Not all gays like the house music!
10.0 Excellent
Pros: great hotel with a gay vibe. great location a few min walk to the gay center and within walk of most sites. great rooftop bar and small pool. gym and sauna.
Cons: pool water was freezing. would be nice if less str8 people...
10.0 Excellent
Pros: We absolutely LOVED our stay at Axel Hotel. We were pleasantly greeted by the hotel concierge, Alberto, who graciously upgraded up to a honeymoon suite for our stay. He was friendly, welcoming, and provided us with great insights about the city. The hotel over exceeded our expectations. It was immaculate, clean, and had wonderful amenities. My wife and I did not want to leave! It also featured a wonderful sky bar and pool which provided a great vibe for both "day" and "night" life- with great music and drinks and snacks by the bar.
Cons:
10.0 Excellent
Pros: The hotel was amazing. The rooms and facilities were modern and fresh. The rooftop pool was excellent with great views and a nice bar. David at reception was awesome. So friendly and helpful, he gave us excellent recommendations on where to eat and what to do. I will definitely come back.
Cons:
10.0 Excellent
Pros: Font desk was extremely helpful in settling the cab fare from the airport when my cards stopped working. I was also surprised with an upgrade to the junior suite which just made my trip. Would happily stay again and recommend to my networks.
Cons: N/A
8.3 Excellent
Pros: Friendly, helpful, cheerful staff, spacious room
Cons: Wellness workd not the whole day
8.0 Excellent
Pros: The staff were all really friendly, the rooms and bathrooms were beautiful and the plavr head a lovely chilled vibe with the hustle bustle of loads of great tapas bars close by
Cons: Really reaching for something I didn’t like here, but I found the light switches quite confusing and the tv was a bit temperamental
10.0 Excellent
Pros: excellent staff, especially Alfredo and David who were super helpful! The room was stunning and the whole experience was brilliant!
Cons:
With a stay at Axel Hotel Madrid - Adults Only in Madrid (Literary Quarter), you'll be within a 5-minute walk of Plaza de Santa Ana and Teatro Nuevo Apolo. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Located in the heart of Madrid’s commercial district, NH Collection Madrid Abascal is ideal for both the business and the leisure traveler. Gregorio Marañón and Alonso Cano metro stations are within a short walk, providing guests easy access to the city’s top attractions such as the Art Triangle, as well as the airport and the IFEMA complex. Salesas and Salamanca neighborhoods offer guests boutique shopping, while Madrid’s gastronomical variety is also nearby at Chamberí’s trendy restaurants and tapas bars. For those in Madrid on business, Paseo de la Castellana is a short distance away. NH Collection Madrid Abascal is housed in a historical building that was previously home to some of Madrid’s wealthiest families. Recently renovated and redesigned, it features 183 rooms, each equipped with Nespresso machines, free Wi-Fi and 24-hour room service for your comfort. Many rooms have a living area and some enjoy access to a terrace and spectacular city views. Guests can enjoy the delicious breakfast served daily with a variety of healthy homemade options. The DOMO Abascal restaurant offers local fare and delicacies and guests may also relax with a drink at the lobby bar or on the cozy indoor terrace. There is a gym on-site.
Overall 8.9 Excellent
Based on 3,289 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
Excellent
10.0
Pros: Everything was excellent, except for a noisy elevator adjacent to my room.
Excellent
10.0
Pros: The room was large clean and all in working order. The breakfast was delicious and the service was stupendous. The staff definitely made our stay pleasant. A special thank you to a Dominican waitress who went far & beyond for us four and granddaugher.
Excellent
10.0
Pros: Breakfast is amazing that’s one of the reason why sleep there every time I’m in Madrid!
Excellent
10.0
Pros: Amazing staff--so incredibly helpful. They really take a personal interest in helping--with directions, finding things, and even helped us return an item to a store.
Good
6.3
Pros: Modern
Excellent
10.0
Pros: The bed was great.
Excellent
10.0
Pros: Amazing breakfast, spacious rooms, friendly staff, great location!!
Okay
5.4
Pros: Great location
Excellent
10.0
Pros: Amazing accommodation with very professional and friendly staff. Javier and Anna are 1st class hospitality business professionals.
Excellent
10.0
Pros: Good in bed and the excellent breakfast!
Good
7.5
Okay
5.8
Pros: Great location, nice building.
Details
Reviews
Overall 8.9 Excellent
Based on 3,289 reviews
Service
9.4
Bar
9.3
Location
9.1
Breakfast
9.0
Amenities
8.2
Food
8.2
Room
6.7
WiFi
5.0
Service
9.5
Breakfast
9.2
Room
6.0
Comfort
5.3
Service
9.2
Amenities
8.2
Room
5.4
Service
9.5
Location
9.2
Room
6.4
Comfort
6.0
10.0 Excellent
Pros: Everything was excellent, except for a noisy elevator adjacent to my room.
Cons: Having a shared wall with the elevator which was disturbing
10.0 Excellent
Pros: The room was large clean and all in working order. The breakfast was delicious and the service was stupendous. The staff definitely made our stay pleasant. A special thank you to a Dominican waitress who went far & beyond for us four and granddaugher.
Cons:
10.0 Excellent
Pros: Breakfast is amazing that’s one of the reason why sleep there every time I’m in Madrid!
Cons:
10.0 Excellent
Pros: Amazing staff--so incredibly helpful. They really take a personal interest in helping--with directions, finding things, and even helped us return an item to a store.
Cons:
6.3 Good
Pros: Modern
Cons: Air conditioning could not get it lowered , bed was uncomfortable although huge ,a bit far from main areas, very sparse with soap and towels.
10.0 Excellent
Pros: The bed was great.
Cons: It was all great.
10.0 Excellent
Pros: Amazing breakfast, spacious rooms, friendly staff, great location!!
Cons:
5.4 Okay
Pros: Great location
Cons: Rooms were very dusty, and air conditioning didn’t work.
10.0 Excellent
Pros: Amazing accommodation with very professional and friendly staff. Javier and Anna are 1st class hospitality business professionals.
Cons:
10.0 Excellent
Pros: Good in bed and the excellent breakfast!
Cons:
7.5 Good
Pros:
Cons: The man at Reception on Sunday 3rd March who was in charge of the suitcases and bags being stored behind reception was extremely rude. We are indian so maybe he was racist but I could not believe how he spoke to me when I was simply asking him to look for a Real Madrid bag with some Madrid tops in it that our Betfair representatives had left behind by mistake. We had limited details about the names on the back of the shirt but told the guy it had 3 shirts in a Madrid paper bag. He had also been told by the betfair reps that we (aswani family) would be coming to collect the stuff. I understand there are security measures in place to protect peoples belongings but he should not be working in a customer services role if he has 0 peoples skills. Very disappointed!
5.8 Okay
Pros: Great location, nice building.
Cons: The staff were very rude and snobbish. There was no hot water in the morning, so I could not take a shower before my business meetings.
Located in the heart of Madrid’s commercial district, NH Collection Madrid Abascal is ideal for both the business and the leisure traveler. Gregorio Marañón and Alonso Cano metro stations are within a short walk, providing guests easy access to the city’s top attractions such as the Art Triangle, as well as the airport and the IFEMA complex. Salesas and Salamanca neighborhoods offer guests boutique shopping, while Madrid’s gastronomical variety is also nearby at Chamberí’s trendy restaurants and tapas bars. For those in Madrid on business, Paseo de la Castellana is a short distance away. NH Collection Madrid Abascal is housed in a historical building that was previously home to some of Madrid’s wealthiest families. Recently renovated and redesigned, it features 183 rooms, each equipped with Nespresso machines, free Wi-Fi and 24-hour room service for your comfort. Many rooms have a living area and some enjoy access to a terrace and spectacular city views. Guests can enjoy the delicious breakfast served daily with a variety of healthy homemade options. The DOMO Abascal restaurant offers local fare and delicacies and guests may also relax with a drink at the lobby bar or on the cozy indoor terrace. There is a gym on-site.
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.9 Excellent
Based on 1,888 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Great location and well furnished
Excellent
10.0
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Excellent
10.0
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Excellent
10.0
Pros: Very good location Very good to stop very clean I would stay in it next time
Excellent
9.2
Pros: Great staff who helped us with a few things including printing boarding passes.
Excellent
10.0
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Excellent
9.2
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Excellent
10.0
Pros: Perfect staffs
Excellent
10.0
Pros: Great view and beautiful suite on the 5th floor
Excellent
10.0
Pros: Everything was perfect. One of the best hotel in Madrid.
Excellent
10.0
Pros: Great location, friendly stuff, nice and clean
Okay
5.4
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Details
Reviews
Overall 8.9 Excellent
Based on 1,888 reviews
Location
9.7
Service
9.3
Room
7.3
Breakfast
7.2
WiFi
5.6
Wellness
2.4
Service
9.6
Location
9.5
Breakfast
7.1
Room
7.0
Comfort
6.2
Location
9.6
Service
9.2
Breakfast
7.4
Room
7.0
Amenities
5.0
Room
6.8
10.0 Excellent
Pros: Great location and well furnished
Cons: Nothing
10.0 Excellent
Pros: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.
Cons: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
10.0 Excellent
Pros: The location right in Old Center close to El Museo del Prado, and within walking distance to lots of interesting places.
Cons: Having the pool at another hotel implied we had to go out of the building to get to it.
10.0 Excellent
Pros: Very good location Very good to stop very clean I would stay in it next time
Cons:
9.2 Excellent
Pros: Great staff who helped us with a few things including printing boarding passes.
Cons:
10.0 Excellent
Pros: Hotel is in an excellent location to see Madrid. Staff was very helpful and the room clean and very spacious with 2 floors. Great hotel for Madrid.
Cons:
9.2 Excellent
Pros: welcome candy was a hit with our kids, beds were comfortable and rooms were spacious, wifi worked great
Cons: rooms were VERY noisy. could hear everything btw the walls with our neighbors. Check-in registration process seemed a little like an antiquated process managing on a piece of paper rather than within an automated system.
10.0 Excellent
Pros: Perfect staffs
Cons: No balcony
10.0 Excellent
Pros: Great view and beautiful suite on the 5th floor
Cons:
10.0 Excellent
Pros: Everything was perfect. One of the best hotel in Madrid.
Cons: Nothing
10.0 Excellent
Pros: Great location, friendly stuff, nice and clean
Cons:
5.4 Okay
Pros: They mention That they have gym and pool While the pool is in another hotel And the gym is tooooo smallllll
Cons: Thy mention that they have pool while they don’t have
With a stay at Villa Real Hotel in Madrid (Literary Quarter), you'll be within a 5-minute walk of Paseo del Prado and Thyssen-Bornemisza National Museum. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 2454 square feet (228 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Discover the new Novotel Madrid Center facilities. This 4-star hotel is in elegant Salamanca district of Goya, next to WiZink Center. Just a short walk from Sol and 17 km from T4. It has a gym, 22 adaptable meeting rooms with latest technology, as well as Wi-Fi and online newspapers, free throughout the hotel. While the children play, relax and savor typical cuisine in Eat Bar without leaving the hotel.
Overall 8.6 Excellent
Based on 17,064 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: People at the front desk made the difference upon checking. Incredibly dedicated to make the client comfortable and well pampered. Excellent location.
Excellent
10.0
Pros: Everything was perfect and I will repeat this hotel in the future!
Good
7.5
Pros: Not far from metro. Clean rooms, comfy bed, lovely shower. Staff were helpful.
Excellent
9.6
Pros: Clean, modern, spacious and welcoming; a lovely hotel. The rooftop pool and cafe bar are great, daytime and evening, lovely lobby bar and comfortable rooms. Reception staff so pleasant and helpful with maps and information and early check-in was no problem. Location is good, near Retiro park and metro stations, with cafes, bars, shops nearby and a nice walk into city centre.
Excellent
9.2
Pros: The outside bar was a great surprise. Spacious lobby and great restaurant.
Excellent
9.6
Pros: Everything
Good
7.9
Pros: Nice hotel but would have preferred more central, clean and spacious bedrooms. Swimming pool is really disappointing, really small and dirty water. Buffet breakfast is ok, need to get there early as people are fighting for eggs, pancakes and churros which are the best bits available! Had the 2 bedrooms connected so nice for a family
Excellent
10.0
Pros: Clean, quiet and has everything you need. Very polite staff Breakfast was really good
Good
7.5
Pros: Very comfortable hotel with good amenities and helpful staff
Excellent
10.0
Pros: Amazing Hotel, great staff, location and facilities.
Good
7.1
Pros: Breakfast was good with its wide selection of fruits, dairy products and juices, but the hot dishes in the breakfast buffet were disappointing (semi-baked bacon and sweetened scramble eggs??) and so were the cold cuts. Very nice bathroom, good ventilation system and good bed. Very nice terrace bar and pool area
Excellent
10.0
Pros: Clean, nice and quiet area.
Details
Reviews
Overall 8.6 Excellent
Based on 17,064 reviews
Vibe
8.9
Service
8.9
Breakfast
8.6
Location
8.6
Room
7.9
WiFi
7.8
Wellness
7.2
Beach
4.0
Pool
3.6
Service
9.1
Vibe
8.8
Breakfast
8.7
Location
8.6
Room
7.9
Wellness
7.5
WiFi
6.2
Pool
3.2
Cleanliness
9.0
Location
8.8
Service
8.7
Vibe
8.6
Breakfast
8.5
Room
8.2
WiFi
6.4
Pool
4.4
Service
8.8
Vibe
8.6
Location
8.5
Breakfast
8.1
Bar
7.5
Amenities
7.4
Room
7.4
Wellness
6.8
Comfort
6.1
WiFi
5.8
Service
9.5
Location
8.7
Vibe
8.5
Breakfast
8.2
Room
8.2
Amenities
7.7
Pool
3.6
10.0 Excellent
Pros: People at the front desk made the difference upon checking. Incredibly dedicated to make the client comfortable and well pampered. Excellent location.
Cons:
10.0 Excellent
Pros: Everything was perfect and I will repeat this hotel in the future!
Cons:
7.5 Good
Pros: Not far from metro. Clean rooms, comfy bed, lovely shower. Staff were helpful.
Cons: Pool isn't a pool! It's a tiny splash area. No space to swim, loads of children, no views, busy area. Expensive drinks and food for this area. 25euro a day for parking. Breakfast buffet was ridiculously busy.
9.6 Excellent
Pros: Clean, modern, spacious and welcoming; a lovely hotel. The rooftop pool and cafe bar are great, daytime and evening, lovely lobby bar and comfortable rooms. Reception staff so pleasant and helpful with maps and information and early check-in was no problem. Location is good, near Retiro park and metro stations, with cafes, bars, shops nearby and a nice walk into city centre.
Cons:
9.2 Excellent
Pros: The outside bar was a great surprise. Spacious lobby and great restaurant.
Cons: I expected a roof top pool but it was extremely small and was more like a plunge pool. But what more can you expect to find a city centre.
9.6 Excellent
Pros: Everything
Cons: 50 euros for two nights parking in hotel car park.
7.9 Good
Pros: Nice hotel but would have preferred more central, clean and spacious bedrooms. Swimming pool is really disappointing, really small and dirty water. Buffet breakfast is ok, need to get there early as people are fighting for eggs, pancakes and churros which are the best bits available! Had the 2 bedrooms connected so nice for a family
Cons: Swimming pool and location
10.0 Excellent
Pros: Clean, quiet and has everything you need. Very polite staff Breakfast was really good
Cons:
7.5 Good
Pros: Very comfortable hotel with good amenities and helpful staff
Cons:
10.0 Excellent
Pros: Amazing Hotel, great staff, location and facilities.
Cons: Breakfast options are not great
7.1 Good
Pros: Breakfast was good with its wide selection of fruits, dairy products and juices, but the hot dishes in the breakfast buffet were disappointing (semi-baked bacon and sweetened scramble eggs??) and so were the cold cuts. Very nice bathroom, good ventilation system and good bed. Very nice terrace bar and pool area
Cons: Wi-Fi signal was very intermittent which made it difficult to get any work done. Very small "desk" in my room. Rather poor sound dampening
10.0 Excellent
Pros: Clean, nice and quiet area.
Cons: Nothing
Discover the new Novotel Madrid Center facilities. This 4-star hotel is in elegant Salamanca district of Goya, next to WiZink Center. Just a short walk from Sol and 17 km from T4. It has a gym, 22 adaptable meeting rooms with latest technology, as well as Wi-Fi and online newspapers, free throughout the hotel. While the children play, relax and savor typical cuisine in Eat Bar without leaving the hotel.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
Overall 8.7 Excellent
Based on 2,920 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: Very comfortable bed- helpful staff
Excellent
8.0
Pros: The very friendly and helpful staff
Excellent
9.6
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Excellent
9.6
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Excellent
8.8
Pros: Excellent location. Friendly & helpful staff.
Good
7.5
Pros: The location is fantastic and can’t be faulted.
Excellent
9.6
Pros: Location could not be beat right across from the museum.
Excellent
10.0
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Good
7.5
Pros: Extensive breakfast.
Good
7.5
Pros: Great location, close to almost everything. Breakfast had good variety.
Mediocre
2.0
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Good
6.7
Pros: Great and central location, nicely equipped clean room.
Details
Reviews
Overall 8.7 Excellent
Based on 2,920 reviews
Location
9.5
Service
9.4
Breakfast
8.7
Food
8.3
WiFi
7.4
Room
6.0
Vibe
5.4
Amenities
5.2
Value
4.9
Comfort
4.8
Cleanliness
4.3
Service
9.7
Location
9.6
Breakfast
8.7
Room
6.2
Amenities
5.1
Vibe
4.9
Value
4.7
Cleanliness
4.6
Comfort
4.5
Service
9.7
Location
9.7
Breakfast
8.8
Amenities
5.6
Room
5.5
Comfort
4.8
Vibe
4.8
Cleanliness
4.2
Location
9.5
Service
9.2
Breakfast
8.6
Room
5.6
Breakfast
9.0
8.3 Excellent
Pros: Very comfortable bed- helpful staff
Cons:
8.0 Excellent
Pros: The very friendly and helpful staff
Cons: The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable
9.6 Excellent
Pros: A really clean comfortable Hotel. Extraordinarily nice staff, breakfast was excellent with a lot of options.. Every single problem we had and every single request was attended immediately with a big smile..
Cons:
9.6 Excellent
Pros: Wonderful location and very friendly and helpful people in the reception! I highly recommend this place! Wonderful breakfast as well! I would like to comeback!
Cons:
8.8 Excellent
Pros: Excellent location. Friendly & helpful staff.
Cons: Nothing on top of my mind
7.5 Good
Pros: The location is fantastic and can’t be faulted.
Cons: This hotel doesn’t seem like a five star to me, definitely a solid four. There was a luke-warm reception when arriving, no one was at the door and there was no one to assist with bags or show us the room. Overall it wasn’t a very welcoming experience. There was a similar experience when trying to check out. The main receptionist at the desk was dealing with another guest however there was another receptionist (or staff member) at a different desk busy on her computer and ignoring me. I just placed my room keys on the desk and left as I couldn’t wait too long. There is also no valet parking, something which is usually quite common for five star properties (certainly is the case for the Villa Real which I’ve stayed at). I parked at the NH car park down the road and tried querying with staff whether there were any discounts due to us staying at an NH hotel. This was something which was never answered.
9.6 Excellent
Pros: Location could not be beat right across from the museum.
Cons: Chose this hotel specifically because it stated on booking.com that it had an airport shuttle transportation for an extra fee. However, it wasn't available.
10.0 Excellent
Pros: Staff are really friendly and professional. Always a lovely welcome no matter how late we check in!
Cons:
7.5 Good
Pros: Extensive breakfast.
Cons: No iron/board in room.
7.5 Good
Pros: Great location, close to almost everything. Breakfast had good variety.
Cons: Small rooms that look over a central court yard. No natural day light. Dripping shower and no bath tub.
2.0 Mediocre
Pros: The location is the only thing going for this hotel. Not much else I can say positive.
Cons: The rooms were extremely claustrophobic. It was very difficult to sleep here. Wall as are very thin. You can clearly here the conversation of other guests in their rooms and in the hallways. Complained several times- nothing done.
6.7 Good
Pros: Great and central location, nicely equipped clean room.
Cons: Some of the room have no view something that should have been clear up front on booking.com had to pay extra for a street view rather than "wall view". This hotel is marketed as 5-star but far from it, most should be 4-star base on exiting facilities. Interaction with hotel staff varies from great to less than great depending on the person on duty. I find the night shift far more helpful, pleased and accommodating.
NH Collection Madrid Paseo del Prado is situated in the heart of Madrid’s art triangle, across the street from the Prado, Reina Sofía and Thyssen museums. Shop at the nearby designer boutiques and exclusive cafés in the Salamanca district and Calle Serrano or stroll through Retiro Park. For links to the rest of the city and the airport, Banco de España and Atocha stations are minutes away. NH Collection Madrid Paseo del Prado is set in a historic Neo-Baroque palace with some of the rooms overlooking the famous Neptuno fountain. Designed in relaxed, neutral colors, rooms are enriched with handmade carpets from the Real Fábrica de Tapices and beautiful paintings adorn the walls. For modern comforts, guests enjoy free Wi-Fi, as well as tea and coffee making facilities. Connecting rooms are available. A fresh breakfast buffet is served daily and offers a delicious variety of hot and cold dishes. In the afternoon and evening, delight in tapas creations by Paco Roncero, a Michelin-starred chef. The Estado Puro tapas bar offers a wide selection of wines and al fresco seating. Our tea room offers a unique Suite & Tea service with a surpriasing collection of teas and sweet as well as savory snacks. To invigorate your body, make use of our rooftop gym and enjoy spectacular views of Madrid during your workout.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
Overall 8.6 Excellent
Based on 7,363 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Great location, very near the railway station. Grand foyer, spacious well appointed rooms and excellent breakfast included.
Excellent
9.0
Pros: Location
Excellent
8.3
Pros: Location, price and clean
Excellent
9.2
Pros: Situated in a fantastic position. Hop on hop off bus leaves from the front door. Can walk to hotel from the station.
Excellent
10.0
Pros: Value for money, location is just perfect
Mediocre
3.0
Pros: It was very clean at a great location.
Good
6.0
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Excellent
9.2
Pros: The room was big, confortable and very clean. The staff was very helpful and nice . It is close to many amenities, transport, restaurants, museum,..
Excellent
8.3
Pros: The breakfast is FABULOUS, worthy of a five star hotel. The personnel at breakfast are very lively and welcoming. The location is great: you can walk to almost everything - museums like the not to miss El Prado are just a 6-7 minutes walk, El Retiro park is also close by, the beautiful plaza major is like a 20 minutes walk, 5 more minutes and your at the royal palace and al Mudena cathedral. Also Atocha train and metro station is just 5 easy minutes away. Plus, right in front of the hotel, I mean just at the door: taxi stops, several bus stops.. We stayed on 2 separate days and, in between, traveled by train to Lisbon: they very kindly kept our heavy luggage for 4 days until we came back, which allowed us to travel light. We are very thankful for that. Rooms are comfy and well furnished.
Excellent
8.0
Pros: Clean comfortable single room, large bathroom, conveniently located near the train station.
Excellent
9.6
Pros: Staff where very friendly, location was great ,
Excellent
8.3
Pros: Location! It is very conveniently located near to many good attractions and to the Atocha train station. Comfy beds. Very kind and helpful staff.
Details
Reviews
Overall 8.6 Excellent
Based on 7,363 reviews
Location
9.2
Service
8.7
Breakfast
8.5
Room
6.8
WiFi
6.0
Comfort
4.9
Value
4.6
Wellness
2.5
Location
9.6
Breakfast
9.3
Service
8.6
Amenities
7.2
Room
6.8
Comfort
5.4
Value
5.0
Location
9.6
Service
9.0
Breakfast
8.3
Amenities
7.3
Room
6.7
Comfort
5.3
Value
4.4
Location
9.3
Service
8.5
Breakfast
8.3
Cleanliness
8.1
Room
7.3
Comfort
4.9
Location
9.1
Service
8.8
Breakfast
8.5
Room
6.3
Amenities
6.2
10.0 Excellent
Pros: Great location, very near the railway station. Grand foyer, spacious well appointed rooms and excellent breakfast included.
Cons: There was nothing we didn’t like. It was excellent in all respects.
9.0 Excellent
Pros: Location
Cons: Nothing, it is great
8.3 Excellent
Pros: Location, price and clean
Cons: Renovations and service was ok but not great.
9.2 Excellent
Pros: Situated in a fantastic position. Hop on hop off bus leaves from the front door. Can walk to hotel from the station.
Cons: We found the bed too hard and small as are used to King size bed. Would have been better to get 2 singles.
10.0 Excellent
Pros: Value for money, location is just perfect
Cons:
3.0 Mediocre
Pros: It was very clean at a great location.
Cons: The beds are terrible. I could hardly sleep the first night. The second I was not able to sleep. We were told the beds were new. These are the worst beds I have ever “slept†in (didn’t really sleep). These beds bring the hotel to a 2 s
6.0 Good
Pros: The hotel is located in a great area, easily accessible to all points. It has lots of rooms.
Cons: 1) No coffee maker - a 4-star hotel anywhere should have that. 2) No iron 3) the amenities were rather basic.
9.2 Excellent
Pros: The room was big, confortable and very clean. The staff was very helpful and nice . It is close to many amenities, transport, restaurants, museum,..
Cons:
8.3 Excellent
Pros: The breakfast is FABULOUS, worthy of a five star hotel. The personnel at breakfast are very lively and welcoming. The location is great: you can walk to almost everything - museums like the not to miss El Prado are just a 6-7 minutes walk, El Retiro park is also close by, the beautiful plaza major is like a 20 minutes walk, 5 more minutes and your at the royal palace and al Mudena cathedral. Also Atocha train and metro station is just 5 easy minutes away. Plus, right in front of the hotel, I mean just at the door: taxi stops, several bus stops.. We stayed on 2 separate days and, in between, traveled by train to Lisbon: they very kindly kept our heavy luggage for 4 days until we came back, which allowed us to travel light. We are very thankful for that. Rooms are comfy and well furnished.
Cons: One thing I didn't like on our second stay, the room wasn't very clean and the kettle had coffee remains. When I informed the person in charge, the reply was that it was actually stained and needed extra cleaning time... I found the reply unprofessional: it is a 4 star hotel, I'm sure they have a replacement unstained kettle to put in the room.
8.0 Excellent
Pros: Clean comfortable single room, large bathroom, conveniently located near the train station.
Cons: Breakfast was excellent but expensive
9.6 Excellent
Pros: Staff where very friendly, location was great ,
Cons: Elevator very slow.
8.3 Excellent
Pros: Location! It is very conveniently located near to many good attractions and to the Atocha train station. Comfy beds. Very kind and helpful staff.
Cons: The water in the shower does not drain well.
When staying at the NH Madrid Nacional hotel, you will be in a privileged location on Paseo del Prado and steps away from Madrid’s Art Triangle. The Prado, Thyssen and Reina Sofia museums are right by the hotel. The 1920s building was designed by the famous architect Modesto López Otero and is located across the street from the Atocha train station. This means it provides excellent links to everywhere in the city, including the airport. NH Madrid Nacional has 206 rooms with a choice of classic or contemporary designs. Each features sleek wooden floors and free Wi-Fi. Some of the rooms come with views of the Atocha Plaza or the Botanical Gardens, while Superior rooms have Nespresso machines, among other extras. The Tablafina restaurant serves up light bites and Mediterranean and Spanish dishes, which you can enjoy along with the lovely city view. Breakfast is also served and includes a wide variety of fresh fare including cooked-to-order eggs. A gym is available on-site. For meetings, there are 6 function rooms for up to 300 people, where catering can be arranged. On Sundays, sleep in and enjoy our free late checkout and breakfast served till noon.
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
Overall 8.6 Excellent
Based on 6,266 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The comfort of both the room and the lobby, the service, the breakfast, the beauty and the cleanliness of the whole atmosphere, and the location were superb!
Excellent
10.0
Pros: awesome location. Amazing room. Phone in the room added bonus
Good
6.0
Excellent
10.0
Pros: Great location. Fantastic hotel.
Excellent
8.0
Pros: Location
Excellent
8.8
Pros: The bar staff and lobby/bag attendent were really nice. The location great. Rooms and bed very comfortable, the rooms cleaned every day like you had just arrived ( high standard).
Excellent
9.2
Pros: It was in a great location and the staff were very helpful
Excellent
10.0
Pros: Excellent location Very clean Staff very hospitable Will definitely return
Excellent
10.0
Pros: Staff were very helpful and courteous Food and drinks were good.
Excellent
10.0
Pros: Quiet room, good staff and great location.
Good
6.2
Pros: I liked the location and the pool.
Good
6.3
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 6,266 reviews
Location
9.5
WiFi
8.3
Breakfast
8.0
Service
7.7
Room
7.3
Wellness
4.6
Value
4.5
Pool
2.8
Location
9.5
Breakfast
7.9
Service
7.6
Room
6.8
Cleanliness
6.6
Amenities
5.1
Wellness
5.0
Value
4.3
Pool
2.1
Location
9.7
Breakfast
8.3
Service
8.3
Room
7.5
Wellness
4.7
Value
4.6
Pool
3.0
Location
9.3
Room
7.8
Service
7.7
Breakfast
7.3
Comfort
7.3
Value
3.9
Pool
2.6
Location
9.6
Service
7.2
Comfort
6.9
Room
6.8
Pool
2.6
10.0 Excellent
Pros: The comfort of both the room and the lobby, the service, the breakfast, the beauty and the cleanliness of the whole atmosphere, and the location were superb!
Cons:
10.0 Excellent
Pros: awesome location. Amazing room. Phone in the room added bonus
Cons:
6.0 Good
Pros:
Cons: Very noisy rooms with a view over street having to que for breakfast very crowded restaurant
10.0 Excellent
Pros: Great location. Fantastic hotel.
Cons:
8.0 Excellent
Pros: Location
Cons: Traffic noise
8.8 Excellent
Pros: The bar staff and lobby/bag attendent were really nice. The location great. Rooms and bed very comfortable, the rooms cleaned every day like you had just arrived ( high standard).
Cons: Some of the reception staff a bit cold as if you were a hindrance. Few from room at back of hotel
9.2 Excellent
Pros: It was in a great location and the staff were very helpful
Cons: The tiny pool and small rooftop area
10.0 Excellent
Pros: Excellent location Very clean Staff very hospitable Will definitely return
Cons: I haven’t a negative thing to say about the hotel
10.0 Excellent
Pros: Staff were very helpful and courteous Food and drinks were good.
Cons: I thought the room allocated was expensive and although very clean was basic
10.0 Excellent
Pros: Quiet room, good staff and great location.
Cons: No negative feedback, we have booked the same hotel again on our return trip.
6.2 Good
Pros: I liked the location and the pool.
Cons: Even though there are two double doors that open to the back street of the hotel- you can hear everything especially the drunk people who screamed till 6am. Don't forget the music from a club that goes along with it. If it wasn't for the location on Gran Via, I would've regretted it. They also don't have an iron.
6.3 Good
Pros: Location
Cons: I’m disputing our billing statement due to the hotel charging me someone’s room charges on checkout
With a stay at Catalonia Gran Vía in Madrid (Centro), you'll be steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has facilities measuring 3283 square feet (305 square meters), including conference space.
A stay at Hotel Mayorazgo places you in the heart of Madrid, steps from Gran Via Street and Lope de Vega Theatre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 4,468 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.9
Pros: The hotel was nice, the staff too, really helpful. The room was nice too and very clean. Coffee and tee in the room would have been a plus though.
Good
6.7
Pros: The location is amazing with every tourist attraction in short walking distance.
Excellent
10.0
Excellent
10.0
Pros: The hotel is perfectly placed to explore the centre of Madrid on foot. Really nice cosy rooms with a spacious balcony to relax. The staff at reception were wonderful and upgraded our rooms on arrival. There is secure parking which we used, but be aware of the low emission zone in the centre of Madrid.
Excellent
10.0
Pros: Got to the hotel at 10am, check in wasn;t unitl 2 but there were lovely and clean bathroom facilities to use to freshen up before getting into the room. Hotel was very clean and in a perfect location near to everything or a short walk away. Once we arrived for Check-in we got a free upgrade. The Superior rooms are amazing! Really comfy bed and the bathroom is a dream. Jacuzzi bath too was a plus!
Good
6.5
Pros: good staff service
Excellent
10.0
Pros: Breakfast was excellent. Location excellent
Excellent
9.2
Pros: Coffee was excellent, room super clean. Staff gracious..excellently located
Excellent
9.6
Pros: Great location, big room & restroom. Excellent cleaning. They have safe box in the room for a small cost $1.50 Eu per night. Also, excellent entrance Security all the time.
Excellent
9.4
Pros: Great rooms, very cozy hotel, and in a great location.
Good
7.5
Pros: Location was very good
Okay
4.6
Pros: location is very good and that's it
Details
Reviews
Overall 8.6 Excellent
Based on 4,468 reviews
Location
9.4
Service
9.0
Breakfast
8.5
Food
7.5
Room
7.3
Comfort
6.1
WiFi
5.1
Value
4.7
Location
9.4
Service
9.2
Breakfast
8.5
Room
7.6
Comfort
5.8
Amenities
5.4
Value
4.9
Location
9.4
Service
9.0
Breakfast
8.5
Room
8.0
Comfort
5.6
Amenities
5.4
Value
4.6
Location
9.4
Service
9.0
Breakfast
8.6
Cleanliness
8.1
Room
6.5
Comfort
5.8
Location
9.5
Service
8.9
Room
6.9
Comfort
6.2
Amenities
4.9
7.9 Good
Pros: The hotel was nice, the staff too, really helpful. The room was nice too and very clean. Coffee and tee in the room would have been a plus though.
Cons: I was expecting a bath, and the room was a shower
6.7 Good
Pros: The location is amazing with every tourist attraction in short walking distance.
Cons: The rooms. Single bed room was so small that one could hardly move around the bed.
10.0 Excellent
Pros:
Cons: my partner has breathing difficulties and the entry and reception smelled very strongly so we had to run to the lifts...
10.0 Excellent
Pros: The hotel is perfectly placed to explore the centre of Madrid on foot. Really nice cosy rooms with a spacious balcony to relax. The staff at reception were wonderful and upgraded our rooms on arrival. There is secure parking which we used, but be aware of the low emission zone in the centre of Madrid.
Cons: Not major, but a free bottle of water in the room would be welcome and no coffee-making facilities.
10.0 Excellent
Pros: Got to the hotel at 10am, check in wasn;t unitl 2 but there were lovely and clean bathroom facilities to use to freshen up before getting into the room. Hotel was very clean and in a perfect location near to everything or a short walk away. Once we arrived for Check-in we got a free upgrade. The Superior rooms are amazing! Really comfy bed and the bathroom is a dream. Jacuzzi bath too was a plus!
Cons: Corridors of hotel need to be renovated, quite old fashioned looking. We were looking forward to checking out the rooftop area but when we arrived it was closed,
6.5 Good
Pros: good staff service
Cons: walls are made of paper, you can hear everything from the rooms next door, unacceptable level of insulation
10.0 Excellent
Pros: Breakfast was excellent. Location excellent
Cons: n/a
9.2 Excellent
Pros: Coffee was excellent, room super clean. Staff gracious..excellently located
Cons: Our triple room was tight.:seemed smaller than pictures but was comfortable, clean and bathroom nice and good sized. Good price/value overall.
9.6 Excellent
Pros: Great location, big room & restroom. Excellent cleaning. They have safe box in the room for a small cost $1.50 Eu per night. Also, excellent entrance Security all the time.
Cons: The breakfast is good but too expensive for the value, I expected more.
9.4 Excellent
Pros: Great rooms, very cozy hotel, and in a great location.
Cons: Very limited internet, it actually didn't work for most of my stay. Check in was delayed, there were a lot of exhausted travelers waiting for their rooms.
7.5 Good
Pros: Location was very good
Cons: Staff were not able to communicate well in English at reception desk
4.6 Okay
Pros: location is very good and that's it
Cons: it is a 4 star hotel but doesn' t look like one in his services: you have to pay everything: safe box cost you around 2 euros every day. even the slippers and the robes and and all should be paid extra. the front desk manager "Pablo" is very rude, all you ask him his reply is you have to pay and in a very rude and unrespectfull manner. This hotel 16 years later was much more better than today. King bed is very small it does t fit two persons. I regret staying in that hotel.
A stay at Hotel Mayorazgo places you in the heart of Madrid, steps from Gran Via Street and Lope de Vega Theatre. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Ayre Gran Hotel Colon, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 11,348 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.9
Pros: We had a three night stay and found walk to metro very doable even with our luggage. Comfortable beds, good TV channel selection, decent wifi. Nice to have a little bar fridge in room. Breakfast good, variety great, they cater for all tastes.
Good
7.1
Pros: The hotel was very nice, clean, staff was helpful.
Good
7.1
Pros: Nice location
Good
7.1
Pros: Bed very comfy. Bathroom a good size. Nice to open window. Close to restaurants.
Excellent
8.8
Pros: The hotel is located nearly metro station and its a big advantage if you travel without vehicle. Also hotel has a private parking that for also good. The staff is very polite and ready to support with the different issues.
Excellent
10.0
Pros: Loved it! Will definitely come back!
Excellent
8.8
Pros: What I liked the most is how accessible to the metro it was. It was easy to get around Madrid and offered a quiet atmosphere which I very much appreciated. The staff was very friendly.
Excellent
9.2
Pros: The beds were the most comfortable we have experienced in hotels.
Excellent
8.3
Pros: We loved the location of the property as it was within a 5 minute walk of Retiro Park. The reception staff on the main reception were brilliant, very helpful and friendly. We loved the terrace garden, and again the staff there were superb… Particularly Irene! We enjoyed some Tapas in the garden bar, and also took breakfast, which was varied and of a good standard. We had booked a junior suite, and asked for a quiet room which they had given us, and the bed was very comfortable. Overall, we enjoyed our stay, and would probably return.
Excellent
8.3
Excellent
9.6
Pros: Staff is very friendly, ready to answer my questions
Details
Reviews
Overall 8.5 Excellent
Based on 11,348 reviews
Service
8.9
Bar
8.5
Location
8.4
Breakfast
8.0
WiFi
7.3
Room
7.2
Amenities
6.1
Location
8.9
Service
8.8
Breakfast
8.7
Room
6.8
Comfort
6.2
WiFi
5.8
Value
5.6
Service
9.2
Breakfast
8.1
Location
7.9
Room
6.8
Comfort
6.3
Value
5.3
Service
8.9
Cleanliness
8.4
Location
8.3
Breakfast
8.1
Room
7.5
Amenities
6.2
Service
9.1
Breakfast
8.0
Location
7.9
Comfort
7.1
Room
7.0
Amenities
5.5
7.9 Good
Pros: We had a three night stay and found walk to metro very doable even with our luggage. Comfortable beds, good TV channel selection, decent wifi. Nice to have a little bar fridge in room. Breakfast good, variety great, they cater for all tastes.
Cons: Smaller room than expected.
7.1 Good
Pros: The hotel was very nice, clean, staff was helpful.
Cons: The location is a but far from the center about 45 min by walk. It is not far from Retiro park though.
7.1 Good
Pros: Nice location
Cons: 4 star hotel with poor reataurant, no spa or pool, staff doesnt speak or speak poorly english language and sometimes eve rood.
7.1 Good
Pros: Bed very comfy. Bathroom a good size. Nice to open window. Close to restaurants.
Cons: Very bad smell on ground floor. Would like tea and coffee making facilities in room.
8.8 Excellent
Pros: The hotel is located nearly metro station and its a big advantage if you travel without vehicle. Also hotel has a private parking that for also good. The staff is very polite and ready to support with the different issues.
Cons: The breakfast is good, but if compare with other 4 stars hotel the level is much lower. You well be very lucky if can try pancakes. I couldnt do it during all 5 days in the hotel only saw the empty plate with the nameplate "pancake"
10.0 Excellent
Pros: Loved it! Will definitely come back!
Cons:
8.8 Excellent
Pros: What I liked the most is how accessible to the metro it was. It was easy to get around Madrid and offered a quiet atmosphere which I very much appreciated. The staff was very friendly.
Cons:
9.2 Excellent
Pros: The beds were the most comfortable we have experienced in hotels.
Cons: The walk from one part of the hotel to the cafeteria and restaurant.
8.3 Excellent
Pros: We loved the location of the property as it was within a 5 minute walk of Retiro Park. The reception staff on the main reception were brilliant, very helpful and friendly. We loved the terrace garden, and again the staff there were superb… Particularly Irene! We enjoyed some Tapas in the garden bar, and also took breakfast, which was varied and of a good standard. We had booked a junior suite, and asked for a quiet room which they had given us, and the bed was very comfortable. Overall, we enjoyed our stay, and would probably return.
Cons: Unfortunately, we did not find the reception staff or the concierge at the other reception to be particularly friendly. Although we liked our suite, unfortunately somebody had been smoking in there previous to our stay, and although the staff tried to help with this problem, we could still smell smoke quite strongly. We also had an issue with our air-conditioning, in that once it had reached the temperature, it clicked on and off every 3 seconds throughout the night....thus disturbing our sleep. On departure we did tell the helpful receptionist on the front desk who said that he would get it sorted, so let’s hope the next guests don’t have this problem!
8.3 Excellent
Pros:
Cons: The breakfast was distinctly average.
9.6 Excellent
Pros: Staff is very friendly, ready to answer my questions
Cons: n/a
With a stay at Ayre Gran Hotel Colon, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The Hotel Puerta Amrica is a space that invites people to dream. A project that has brought together nineteen of the best architect and designer studios in the world and has the luxury of having three Pritzker Prizes, the Nobel of Architecture (Norman Foster, Zaha Hadid and Jean Nouvel). Each of its 12 floors plays with different materials, colours and shapes to create astonishing spaces for the senses, a sensory experience. In essence, a unique hotel, a museum to sleep.
Overall 8.5 Excellent
Based on 8,875 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Mediocre
2.0
Pros: Food was ok. Wine was over priced - one of the bottles was available for 7 euros in the local supermarket and 10x that at the hotel bar. Shower was placed over a sloping wall -you have to lean on the wall to get under it. No iron, only a steamer.
Excellent
9.2
Excellent
9.7
Good
6.7
Pros: Staff is friendly and breakfast good! :)
Excellent
8.8
Pros: The rooms were very cool, bathrooms were so nice, bed was comfy, staff were friendly, the metro is close by, room service and food downstairs was very tasty and rooms were very clean.
Good
6.3
Pros: Food
Excellent
10.0
Pros: Very clean
Okay
4.0
Excellent
10.0
Pros: Hotel was really modern and clean and staff were amazing
Good
7.9
Pros: Just 10 minutes walk from the Ave, America Metro/bus station it’s a good location near the city centre. Modern, colourful and expansive the entrance and every level makes an impact. The hotel seems oriented to business people. Everything was clean and the room was spacious. Toiletries were fun and an excellent range, Good television connection and range of channels. We enjoyed touring the other levels to seethe different ideas the architects had come up with. There are gym facilities which looked good although we didn’t use them.
Good
6.7
Pros: Staff at reception were helpful.
Details
Reviews
Overall 8.5 Excellent
Based on 8,875 reviews
Vibe
9.1
Service
7.9
Breakfast
7.8
Amenities
7.6
Location
7.0
Room
6.9
Comfort
6.2
Food
5.5
WiFi
5.3
Value
4.7
Pool
3.3
Vibe
8.8
Service
7.9
Breakfast
7.8
Location
6.7
Room
6.5
Amenities
6.1
Comfort
5.8
Bar
4.8
Value
4.5
Food
4.3
Pool
3.3
Vibe
8.8
Location
7.3
Breakfast
7.1
Amenities
7.0
Cleanliness
6.5
Room
6.5
Service
6.4
Value
5.7
Food
5.0
Pool
3.4
Vibe
8.9
Breakfast
7.8
Amenities
7.8
Service
7.7
Location
7.3
Room
6.5
Food
6.0
Value
4.3
Pool
3.3
Vibe
8.9
Amenities
7.5
Service
7.5
Location
6.9
Room
6.6
Food
5.3
Value
5.0
7.5 Good
Pros:
Cons: My room was kind of classic while I was expecting something more unusual. It was clean and comfy, but I picked this hotel for its design and was a bit disappointed
2.0 Mediocre
Pros: Food was ok. Wine was over priced - one of the bottles was available for 7 euros in the local supermarket and 10x that at the hotel bar. Shower was placed over a sloping wall -you have to lean on the wall to get under it. No iron, only a steamer.
Cons: Long wait to be checked in despite several staff being available. Room was upgraded - it was entirely black, dimly lit and made from a plastic like material (corian). This means that you cannot see in your room without a torch. Hotel is a disaster!
9.2 Excellent
Pros:
Cons: The pool was extremely cold.
9.7 Excellent
Pros:
Cons: There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!
6.7 Good
Pros: Staff is friendly and breakfast good! :)
Cons: Open bathroom, bad lighting....
8.8 Excellent
Pros: The rooms were very cool, bathrooms were so nice, bed was comfy, staff were friendly, the metro is close by, room service and food downstairs was very tasty and rooms were very clean.
Cons: The buttons on the wall to lower curtains and open windows got stuck at times and didn’t work, food was extremely expensive, pool was ice cold and the sun didn’t get into the area much and the rooftop restaurant was an absolute rip off for how bad it was
6.3 Good
Pros: Food
Cons: Location (it was advertised saludos being close to the airport, which it wasn’t); installations (extremely uncomfortable, to say the least)
10.0 Excellent
Pros: Very clean
Cons: The terrace I thing open every day .
4.0 Okay
Pros:
Cons: Far away from the Center of Madrid,Is not really in the Neighborhood that is said to be.
10.0 Excellent
Pros: Hotel was really modern and clean and staff were amazing
Cons: Not sure on the €50 per.night extra for use of the mini bar which we didnt use anyway but got it back at the end of the stay.
7.9 Good
Pros: Just 10 minutes walk from the Ave, America Metro/bus station it’s a good location near the city centre. Modern, colourful and expansive the entrance and every level makes an impact. The hotel seems oriented to business people. Everything was clean and the room was spacious. Toiletries were fun and an excellent range, Good television connection and range of channels. We enjoyed touring the other levels to seethe different ideas the architects had come up with. There are gym facilities which looked good although we didn’t use them.
Cons: It surprised us that in this day and age the WiFi was not secure. There was no complimentary water,tea or coffee in the room which would have been welcoming, especially as prices for food and drinks in the hotel seemed unusually high. We could not find a hairdryer in the room. The mattress was a little on the firm side but this wouldn’t be a problem for everyone.
6.7 Good
Pros: Staff at reception were helpful.
Cons: The interior design is strange and a bit uncomfortable.
The Hotel Puerta Amrica is a space that invites people to dream. A project that has brought together nineteen of the best architect and designer studios in the world and has the luxury of having three Pritzker Prizes, the Nobel of Architecture (Norman Foster, Zaha Hadid and Jean Nouvel). Each of its 12 floors plays with different materials, colours and shapes to create astonishing spaces for the senses, a sensory experience. In essence, a unique hotel, a museum to sleep.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 6,448 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: I loved Gran Versalles Hotel. It is a very comfortable and excellently located place to stay in Madrid. I will definitely come back soon. Breakfast is also very good and a good value. The hotel is right next to Plaza Santa Barbara and near the lovely central Madrid like the Gran Via and Plaza del Sol.
Excellent
10.0
Pros: Breakfast had a wide range of options and the dining area was very nice. The location is excellent, rooms are big and spacious and clean
Excellent
8.8
Pros: It was clean, great buffet breakfast, mattress, comfortable room. Not as close so the main attractions but close to the metro etc beautiful suburb
Excellent
9.6
Pros: Location was great, close to Metros as we wanted. Hotel was very comfortable.
Excellent
8.0
Pros: Location was great
Good
7.5
Pros: I loved the location. You can walk to Gran via if you don’t mind a 20 minute walk
Excellent
10.0
Pros: Excellent location near to a metro station.Very clean and comfortable with a spacious room and bathroom which had a walk in shower. Staff were pleasant and helpful. Lovely breakfast.
Good
6.8
Pros: Great location.
Friendly staff
Renovated bathrooms
Good
6.7
Pros: It was clean
Excellent
10.0
Pros: Location, breakfast and cleaning, hosting
Good
7.9
Pros: Everything else was good
Excellent
8.8
Pros: Clean room Nice staff Confi reception area, well thought and nicely designed. Breakfast is great.
Details
Reviews
Overall 8.5 Excellent
Based on 6,448 reviews
Location
9.0
Service
8.4
WiFi
8.4
Breakfast
8.1
Room
7.4
Amenities
5.1
Service
8.7
Location
8.6
Breakfast
8.1
Room
7.9
Value
7.5
Location
8.6
Breakfast
8.1
Service
7.5
Room
7.1
Amenities
5.3
Vibe
4.3
Location
8.9
Cleanliness
8.5
Service
8.3
Breakfast
7.9
Room
7.0
Comfort
6.3
Vibe
4.3
Location
9.2
Cleanliness
8.8
Service
8.2
Breakfast
8.0
Room
7.0
Vibe
4.8
9.0 Excellent
Pros: I loved Gran Versalles Hotel. It is a very comfortable and excellently located place to stay in Madrid. I will definitely come back soon. Breakfast is also very good and a good value. The hotel is right next to Plaza Santa Barbara and near the lovely central Madrid like the Gran Via and Plaza del Sol.
Cons: It was a really good value. I wish I stayed longer!
10.0 Excellent
Pros: Breakfast had a wide range of options and the dining area was very nice. The location is excellent, rooms are big and spacious and clean
Cons:
8.8 Excellent
Pros: It was clean, great buffet breakfast, mattress, comfortable room. Not as close so the main attractions but close to the metro etc beautiful suburb
Cons:
9.6 Excellent
Pros: Location was great, close to Metros as we wanted. Hotel was very comfortable.
Cons: The breakfast could have had more variety
8.0 Excellent
Pros: Location was great
Cons: My friend didn’t like that there was no wash cloth provided in the bathroom
7.5 Good
Pros: I loved the location. You can walk to Gran via if you don’t mind a 20 minute walk
Cons: The room had a funny smell like paint or mothballs. The air conditioner needs to be stronger with how hot Madrid can get during the summer. It was a nice hotel but I don’t think I would be staying here again
10.0 Excellent
Pros: Excellent location near to a metro station.Very clean and comfortable with a spacious room and bathroom which had a walk in shower. Staff were pleasant and helpful. Lovely breakfast.
Cons: No complaints.
6.8 Good
Pros: Great location.
Friendly staff
Renovated bathrooms
Cons: No A/C (it is either heat or cold at management's discretion).
Room is not cleaned unless specifically requested (tag at the door)
Rooms are small amd noisy
Extra long pillows
Hard mattress
Outdated furniture
6.7 Good
Pros: It was clean
Cons: The room was noisy
10.0 Excellent
Pros: Location, breakfast and cleaning, hosting
Cons:
7.9 Good
Pros: Everything else was good
Cons: Staff need to speak better English
8.8 Excellent
Pros: Clean room Nice staff Confi reception area, well thought and nicely designed. Breakfast is great.
Cons: Room decoration is old. Noise isolation could be better. Tiny elevators.
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hostel Los Amigos, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
Overall 8.5 Excellent
Based on 1,512 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
Excellent
10.0
Pros: I was in a double room. Perfect location, clean, nice staff...
Excellent
9.2
Pros: Great location and you get your money’s worth!
Excellent
8.3
Pros: Location, friendly staffs and easy access to kitchen. Reasonable price!
Good
7.5
Pros: Good location. 20% on parking nearby.
Good
6.7
Pros: Located in the center of the city
Excellent
8.3
Pros: It was very conveniently located
Excellent
8.3
Pros: It's clean, the staff were very friendly and helpful, always smiling. The location is very central, and it's good value for money. You meet a lot of new friendly people.
Excellent
9.6
Pros: Fantastic stuff, all very kind and ready to help. Great location!
Good
6.7
Pros: Location
Okay
5.8
Pros: Clean and staff were nice
Details
Reviews
Overall 8.5 Excellent
Based on 1,512 reviews
Bar
10.0
Location
9.6
Service
9.2
Cleanliness
8.8
WiFi
6.1
Room
5.6
Comfort
4.2
Breakfast
2.7
Location
9.4
Service
9.2
Room
4.5
Comfort
3.8
Location
9.6
Service
9.3
Room
5.1
Service
9.2
Room
4.3
Comfort
3.9
10.0 Excellent
Pros: I was in a double room. Perfect location, clean, nice staff...
Cons:
9.2 Excellent
Pros: Great location and you get your money’s worth!
Cons: No AC as advertised.
8.3 Excellent
Pros: Location, friendly staffs and easy access to kitchen. Reasonable price!
Cons: No air conditioning ( even though the fan was inside room) Not enough plugs.
7.5 Good
Pros: Good location. 20% on parking nearby.
Cons: Outdated toilets. Expensive for what it is. Requested beds in a 6 bed dormitory and ended up in a 10 bed one.
6.7 Good
Pros: Located in the center of the city
Cons: The room was very small and hot
8.3 Excellent
Pros: It was very conveniently located
Cons: The room we were in was a little loud
8.3 Excellent
Pros: It's clean, the staff were very friendly and helpful, always smiling. The location is very central, and it's good value for money. You meet a lot of new friendly people.
Cons: Too much noises at night, there is not air-conditioning in the room, and there is only two bathrooms for each gender, I think it's too little.
9.6 Excellent
Pros: Fantastic stuff, all very kind and ready to help. Great location!
Cons: Water in shower is very hot, difficult to get comfy shower.
6.7 Good
Pros: Location
Cons: Charge me €80 for one night
5.8 Okay
Pros: Clean and staff were nice
Cons: The beds were horrifically uncomfortable and staff charge guests £2 just to use a towel, which is frankly absurd. There was no vibe of a backpacker hostel, so if you’re looking to make friends or enjoy company don’t stay here.
With a stay at Hostel Los Amigos, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Plaza Mayor. Featured amenities include a 24-hour front desk and luggage storage.
A stay at Senator Gran Vía 70 Spa Hotel places you in the heart of Madrid, steps from Gran Via Street and Plaza de España. Featured amenities include a 24-hour front desk and an elevator (lift).
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Overall 8.3 Excellent
Based on 2,138 reviews
All reviews
- All reviews
Excellent
8.2
Pros: Great location. Walking distance to many great neighborhoods and super easy metro access.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: The staff was very helpful and friendly. You couldn’t ask for a better location in Madrid. And the price was. Rey reasonable.
Good
6.0
Pros: location, hotel views
Excellent
10.0
Pros: Great location
Excellent
10.0
Pros: Loved the rooftop jacuzzi - we had no idea this was available at the hotel so was a great surprise when we arrived! The price was so cheap we were a bit unsure of what we were going to turn up to, but we were pleasantly surprised by how amazing the hotel was, spotlessly clean, tea and coffee in the room, staff couldn’t do enough for you.
Excellent
9.2
Pros: The location is excellent.
Good
7.9
Pros: Good location. Easy walk to all major attractions and plenty of restaurants close by. We stayed in a suite which was clean and spacious for our family of four.
Excellent
9.6
Pros: The hotel was excellent we particularly had excellent service from Leo who worked on reception, he helped find particular attractions we where looking for and a few others as well, we would like you to thank him for this. For breakfast we had a really good selection,and the location was fantastic
Excellent
10.0
Pros: I liked the hotel staff best of all, as each of them seemed to understand what customer care is all about and executed same perfectly. Their friendliness and attention to detail was second to none. Each staff member went the extra mile to ensure my stay at their hotel was outstanding. The room was a perfect size with stunning views of Madrid. The morning breakfast had a huge selection of hot and cold foods, perfect to set you up for the rest of the day. As the adgit goes, it about location, location, location - and this Hotel is right bang smack in the middle of Madrid's tourist, restaurant and shopping areas.
Excellent
10.0
Okay
5.8
Pros: Close to a lot of the sites
Good
6.7
Pros: very good location, near metro station and shopping. the bedroom was really a family room. at 9 floor there wasn't any noise of the street and trafic.
Excellent
8.0
Pros: lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
Okay
5.3
Pros: The location is fantastic, but since I already know Madrid I knew this going it. It's about a block and a half from the Plaza Espana metro and it's very accessible to pretty much everything. I also liked that they had a free mini bar though there were just a couple of Pepsi's, bottles of waters, a couple of juice boxes, and an alcohol free beer. It was still a nice bonus. Another surprise was how big the bathroom was, nearly as big as the bedroom and there is a remote control for the bed that elivates it. The room was also really clean.
Good
7.0
Pros: Great location & overall atmosphere
Good
7.0
Pros: Location and the spa
Good
6.4
Pros: The fact that the hotel was central and everything was accessable
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Cons: $self.cons
Excellent
8.0
Pros: everything. super location
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Cons: $self.cons
Good
6.4
Pros: Hotel staff was friendly. The breakfast was good. Good location.
Good
7.6
Pros: It was very relaxing staying in the hotel. Although you were in the city the rooms are soundproof and that was a great help. Everything is within walking distance from the hotel which was great. Also, I was with my parents and tea/coffee facilities in the room was great.
Good
6.8
Pros: I had a very comfortable room with excellent facilities. The hotel was very convenient to shops, sights and restaurants.
Details
Reviews
Overall 8.3 Excellent
Based on 2,138 reviews
Cleanliness
8.5
Comfort
8.3
Location
9.4
Services
8.0
Staff
8.4
Value for money
7.6
8.2 Excellent
Pros: Great location. Walking distance to many great neighborhoods and super easy metro access.
Cons: The beds were not very comfortable and also were on wheels so sitting up in the beds and leaning against the wall would cause it to slide across the room.
10.0 Excellent
Pros: Everything
Cons: Everything
10.0 Excellent
Pros: The staff was very helpful and friendly. You couldn’t ask for a better location in Madrid. And the price was. Rey reasonable.
Cons: Nothing
6.0 Good
Pros: location, hotel views
Cons: the hotel look a little old, need a refresh
10.0 Excellent
Pros: Great location
Cons:
10.0 Excellent
Pros: Loved the rooftop jacuzzi - we had no idea this was available at the hotel so was a great surprise when we arrived! The price was so cheap we were a bit unsure of what we were going to turn up to, but we were pleasantly surprised by how amazing the hotel was, spotlessly clean, tea and coffee in the room, staff couldn’t do enough for you.
Cons: Nothing!
9.2 Excellent
Pros: The location is excellent.
Cons: The room was slightly smelly
7.9 Good
Pros: Good location. Easy walk to all major attractions and plenty of restaurants close by. We stayed in a suite which was clean and spacious for our family of four.
Cons: The sofa bed was a little too small for our two kids aged 9&11. The breakfast was basic and did not vary at all for the all the five days we stayed there.
9.6 Excellent
Pros: The hotel was excellent we particularly had excellent service from Leo who worked on reception, he helped find particular attractions we where looking for and a few others as well, we would like you to thank him for this. For breakfast we had a really good selection,and the location was fantastic
Cons:
10.0 Excellent
Pros: I liked the hotel staff best of all, as each of them seemed to understand what customer care is all about and executed same perfectly. Their friendliness and attention to detail was second to none. Each staff member went the extra mile to ensure my stay at their hotel was outstanding. The room was a perfect size with stunning views of Madrid. The morning breakfast had a huge selection of hot and cold foods, perfect to set you up for the rest of the day. As the adgit goes, it about location, location, location - and this Hotel is right bang smack in the middle of Madrid's tourist, restaurant and shopping areas.
Cons:
10.0 Excellent
Pros:
Cons: Limited hours for children in the pool/spa area - only 10am - noon.
5.8 Okay
Pros: Close to a lot of the sites
Cons: Room was ok did not like the breakfast. Found a bug in my sons cereal while he was eating and food didn’t seem fresh.
6.7 Good
Pros: very good location, near metro station and shopping. the bedroom was really a family room. at 9 floor there wasn't any noise of the street and trafic.
Cons: the breakfast not included and too expensive
8.0 Excellent
Pros: lovely breakfast. great choice. beds comfy which we could elevate to watch tv. great location
Cons:
5.3 Okay
Pros: The location is fantastic, but since I already know Madrid I knew this going it. It's about a block and a half from the Plaza Espana metro and it's very accessible to pretty much everything. I also liked that they had a free mini bar though there were just a couple of Pepsi's, bottles of waters, a couple of juice boxes, and an alcohol free beer. It was still a nice bonus. Another surprise was how big the bathroom was, nearly as big as the bedroom and there is a remote control for the bed that elivates it. The room was also really clean.
Cons: I was disappointed actually, despite of all the things I said prior. It's listed as a 4 star hotel so I had high expectations and it didn't meet them. The room was an interior room so there was no view, fair enough though, I guess they can't all be. There was only shampoo/ body gel in the shower, I'd fully expected if not tiny bottles of each, then dispensers for all three. Also the decor was quite outdated looking, not old fashioned in a tasteful way, but outdated. Like it was still stuck in the 80's. One other point, I was really excited about the spa, but that was the most disappointing part. No seperate changing rooms, 1/2 the jets didn't work and the jacuzzi was tepid, also the sauna was broken.
7.0 Good
Pros: Great location & overall atmosphere
Cons: I didn't like the fact that guests have to pay extra to use the spa facilities. It's the first time I see that. Usually, all you have to pay is for massages, not to use pool & sauna. The hotel has Spa in its name which leads one to assume that the basic spa amenities are included.
7.0 Good
Pros: Location and the spa
Cons:
6.4 Good
Pros: The fact that the hotel was central and everything was accessable
8.0 Excellent
Pros: everything. super location
6.4 Good
Pros: Hotel staff was friendly. The breakfast was good. Good location.
Cons: Our room was too small. The lights were too confusing to work properly. They don't allow you to use the exercise equipment before 10:00am. Would have liked them to serve breakfast at least until 11:00.
7.6 Good
Pros: It was very relaxing staying in the hotel. Although you were in the city the rooms are soundproof and that was a great help. Everything is within walking distance from the hotel which was great. Also, I was with my parents and tea/coffee facilities in the room was great.
Cons: I would prefer a more varied menu in the hotel for the evening. Maybe some more comfortable seating for at night would be good. Also the airconditioning needs to be a little more efficient rooms very warm at night. But overall excellent.
6.8 Good
Pros: I had a very comfortable room with excellent facilities. The hotel was very convenient to shops, sights and restaurants.
Cons: The reception area and bar need upgrading. They are rather basic and not what one would expect of a four star hotel.
A stay at Senator Gran Vía 70 Spa Hotel places you in the heart of Madrid, steps from Gran Via Street and Plaza de España. Featured amenities include a 24-hour front desk and an elevator (lift).
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 7,958 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.0
Pros: breakfast ok parking fine beds were very poor all beds were of the put you up type! would not stay here again
Good
7.5
Pros: Location to retiro is good. We could walk back from centre after dinner easily and the streets felt very safe. The family room we booked was very useful for us, so we didn't have to split across 2 bedrooms. The beds were very comfortable and the room spotless clean. The bathroom was large and Shower hot and strong.
Good
6.3
Pros: Breakfast good. Lobby and bar attractive and spacious.
Excellent
9.4
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Good
6.3
Pros: Location and cleanliness daily of rooms as well as excellent breakfast
Excellent
9.2
Pros: Excellent location. Very clean. Friendly personal.
Good
6.7
Pros: The yound receptionist when checking in was great !! Very helpful and was offering advice
Excellent
10.0
Pros: Concierge and reception people took customer service to another level! Haven't experienced or seen excellent customer service like this in a very long time!!!
Good
7.9
Pros: This hotel is okay,very close to the Atocha station.but the instruments of the room seem a little old. And the curtains are not very good,because if you want to sleep in a little while,and if you are very sensitive to the light,then there would be a problem.because those curtains can’t cover the light very well.
Excellent
8.6
Pros: Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk.
Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.
Excellent
8.8
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Details
Reviews
Overall 8.1 Excellent
Based on 7,958 reviews
Location
9.2
Service
8.5
Breakfast
8.0
Room
6.8
WiFi
6.5
Food
5.3
Amenities
4.8
Vibe
3.6
Location
8.7
Breakfast
8.3
Service
8.2
Cleanliness
7.9
Room
6.5
Value
6.3
Comfort
6.0
Food
5.4
Amenities
4.5
Vibe
2.6
Location
9.6
Breakfast
8.4
Service
7.7
Value
7.1
Room
7.0
Food
5.4
Amenities
4.6
Vibe
2.5
Location
9.3
Service
8.2
Cleanliness
7.2
Food
5.7
Value
5.6
Room
5.2
Amenities
5.1
Location
8.8
Breakfast
8.3
Cleanliness
8.2
Service
8.0
Comfort
6.6
Room
6.3
Vibe
3.3
5.0 Okay
Pros: breakfast ok parking fine beds were very poor all beds were of the put you up type! would not stay here again
Cons: beds very poor and uncomfortable
7.5 Good
Pros: Location to retiro is good. We could walk back from centre after dinner easily and the streets felt very safe. The family room we booked was very useful for us, so we didn't have to split across 2 bedrooms. The beds were very comfortable and the room spotless clean. The bathroom was large and Shower hot and strong.
Cons: Desk staff were not especially welcoming and not forthcoming with any extra information, like How to get to the local attractions etc)
6.3 Good
Pros: Breakfast good. Lobby and bar attractive and spacious.
Cons: Rather old fashioned hotel with poor staff on reception. Left room at 9am and still not clean at 5pm. No nice nearby restaurants/bars.
9.4 Excellent
Pros: Hotel muito bem localizado, excelente relação preço x qualidade!
Recepcionistas muito atenciosos!
Cons:
6.3 Good
Pros: Location and cleanliness daily of rooms as well as excellent breakfast
Cons: Booked double got given 3 single beds room walls very thin was able to hear all next doors conversation and bar staff surly to point of rude so only used once
9.2 Excellent
Pros: Excellent location. Very clean. Friendly personal.
Cons: Needs renovation.
6.7 Good
Pros: The yound receptionist when checking in was great !! Very helpful and was offering advice
Cons: The breakfast staff were miserable and didn't engage at all.. felt like we were a inconvience
10.0 Excellent
Pros: Concierge and reception people took customer service to another level! Haven't experienced or seen excellent customer service like this in a very long time!!!
Cons: That every customer service experience won't be the same as here!!!
7.9 Good
Pros: This hotel is okay,very close to the Atocha station.but the instruments of the room seem a little old. And the curtains are not very good,because if you want to sleep in a little while,and if you are very sensitive to the light,then there would be a problem.because those curtains can’t cover the light very well.
Cons:
8.6 Excellent
Pros: Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk.
Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.
Cons: Everything in good repair, but decor a bit dated.
8.8 Excellent
Pros: American who enjoyed staying at the Agumar Hotel for a few days. Friendly and helpful staff, bilingual, comfortable, beautiful old world charm lobby, nice bar & breakfast area, clean, comfortable & spacious room, close to metro, and advance purchase was a good price. I would stay here again.
Cons:
With a stay at Agumar Hotel, you'll be centrally located in Madrid, just a 4-minute walk from El Retiro Park and 10 minutes by foot from Paseo del Prado. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 484 square feet (45 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Unique hotel in the heart of Madrid, located in San Bernardo Street, between Gran Va and Callao square. Excellent location, with 200 rooms. Amongst the charms of the Hotel, we highlight the Themed Rooms, the distinctive Lobby, crowned by our porcelain and gold leaf vault, or the Parking, decorated with evocative scenes. We also count with more than 1200m of meeting rooms with natural light, and an outdoor swimming-pool on the roof-terrace, from where the guests can enjoy Madrids best views.
Overall 7.9 Good
Based on 8,185 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.5
Pros: Roof top pool and simplify
Good
6.3
Pros: Good location to explore the City.
Excellent
9.2
Pros: Excellent location and great breakfast
Excellent
10.0
Pros: Very convenient location. Great, friendly staff. Would stay here again
Good
7.1
Pros: The place
Good
6.7
Pros: the location mainly
Good
7.9
Pros: Love the shower room, large, closet. The pool area and balcony able to see City.
Okay
5.0
Pros: Location.
Excellent
9.6
Pros: The location was amazing, the hotel staff were super friendly. Pool facilities were great aswell, nice to have the option to a rooftop pool!
Excellent
10.0
Pros: Great location close to everything. Great pool and bar on the roof
Good
6.3
Pros: The bed was very comfortable and pillows lovely. The breakfast was also good value.
Details
Reviews
Overall 7.9 Good
Based on 8,185 reviews
Location
9.5
Bar
7.8
Service
7.6
WiFi
7.6
Breakfast
7.5
Pool
6.0
Vibe
5.2
Room
4.9
Value
3.9
Comfort
3.8
Cleanliness
3.6
Location
9.2
Bar
8.2
Breakfast
7.6
Pool
6.2
Service
5.9
Food
5.6
Room
5.2
Vibe
4.6
Comfort
4.3
Value
3.2
Cleanliness
2.0
Location
9.0
Bar
8.1
Breakfast
7.7
Service
7.6
Amenities
5.8
Pool
5.5
Room
4.5
Comfort
4.2
Vibe
4.2
Value
3.1
Cleanliness
2.5
Location
9.5
Service
7.2
Pool
6.4
Room
4.2
Value
4.0
Vibe
4.0
Comfort
3.9
Location
9.4
Breakfast
7.3
Service
7.1
Pool
6.0
Room
5.2
Comfort
3.8
8.5 Excellent
Pros: Roof top pool and simplify
Cons: Small/average rooms.
6.3 Good
Pros: Good location to explore the City.
Cons: Wasn’t anywhere near the standard of a 4 star hotel. Room was a ‘standard’ but was tiny box room. Old scuffed walls, mould in showers and just generally ‘average 2/3 star quality’. Pool area very cramped and very expensive (5 euros for small bottle of water!!!)
9.2 Excellent
Pros: Excellent location and great breakfast
Cons:
10.0 Excellent
Pros: Very convenient location. Great, friendly staff. Would stay here again
Cons:
7.1 Good
Pros: The place
Cons: Drunk people in the swimming pool !
6.7 Good
Pros: the location mainly
Cons: the cleanliness
7.9 Good
Pros: Love the shower room, large, closet. The pool area and balcony able to see City.
Cons: The bed was not the best for couple, frame chip, two twin bed...
5.0 Okay
Pros: Location.
Cons: Room was ver average. Furniture was pretty outdated and the shower water was very hot one moment and cold the next. Room didn’t look like a 4* hotel at all.
9.6 Excellent
Pros: The location was amazing, the hotel staff were super friendly. Pool facilities were great aswell, nice to have the option to a rooftop pool!
Cons: Nothing
10.0 Excellent
Pros: Great location close to everything. Great pool and bar on the roof
Cons:
6.3 Good
Pros: The bed was very comfortable and pillows lovely. The breakfast was also good value.
Cons: The pool area was dirty and there was very little shade with sun lounges. The bar area was also dirty The staff members who gave out towels were not interested and didn’t even look at you when you were asking for a towel. Towels were poor quality.
Unique hotel in the heart of Madrid, located in San Bernardo Street, between Gran Va and Callao square. Excellent location, with 200 rooms. Amongst the charms of the Hotel, we highlight the Themed Rooms, the distinctive Lobby, crowned by our porcelain and gold leaf vault, or the Parking, decorated with evocative scenes. We also count with more than 1200m of meeting rooms with natural light, and an outdoor swimming-pool on the roof-terrace, from where the guests can enjoy Madrids best views.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 7.1 Good
Based on 1,072 reviews
All reviews
- All reviews
- Solo
Okay
4.6
Good
7.9
Excellent
8.8
Pros: The staff the friendly... Value for money... Close to metro station...
Excellent
8.3
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Good
6.7
Pros: Location is the best point of that hostel.
Okay
5.4
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Good
6.7
Good
7.9
Pros: Location is very good and breakfast is ok!
Excellent
9.2
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Okay
5.4
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Details
Reviews
Overall 7.1 Good
Based on 1,072 reviews
Location
9.2
WiFi
7.5
Service
5.9
Cleanliness
4.5
Comfort
4.2
Vibe
4.2
Breakfast
4.0
Amenities
3.8
Room
3.6
Food
3.1
Location
9.2
Service
6.3
Amenities
3.7
Breakfast
3.6
Room
2.9
4.6 Okay
Pros:
Cons: We leaved early and asked if they could give something for breakfast earlier. This wasn`t possible even they have 24h reception.
7.9 Good
Pros:
Cons: The person that received us when we arrived was really rude. There was a problem with our towels that went missing and the staff said they could do nothing, only let us search for it. Finally we found them in the cleaning room.
8.8 Excellent
Pros: The staff the friendly... Value for money... Close to metro station...
Cons: Limited options for the included breakfast...
8.3 Excellent
Pros: The staff provides a great service in this Hostel. Also, the hostel is very well located (3 minutes away from one metro line). A lot of bars and kind of department stores are around.
Cons: the neighborhood is too noisy. If you want to rest, you won't be able if you stay here! :). I was partying in Madrid so I did not care. (Disclaimer).
6.7 Good
Pros: Location is the best point of that hostel.
Cons: Breakfast is very very poor. I was buying my own breakfast every day. If they are giving breakfast I think better not to give and spend the money solving the bathrooms that were broken and without warm watter.
5.4 Okay
Pros: Clean hostel, fair breakfast and decent facilities but that´s about it. Really good location too.
Cons: I might have been unlucky but it was one of thoses hostels with a really bad vibe. Not awful but just no one talking to each other, most of the staff did the bare minimum in terms of cordiality. Decoration will definitely need an improvement and to be refurnished.
6.7 Good
Pros:
Cons: Location is just right. Very clear. can't complain for the price.
7.9 Good
Pros: Location is very good and breakfast is ok!
Cons: Bathrooms are outside the badrooms (if you are in a shared mixed badroom) what is somehow unconfortable. Common area a bit small.
9.2 Excellent
Pros: The location is great, stuff was very friendly. Kitchen was enough to warm up stuff.
Cons:
5.4 Okay
Pros: I actually hated my stay here so much I was meant to stay for two nights and I only stayed for one. The vibe of the hostel was just yuck. The location was the only good thing. Actually there was good wifi too.
Cons: Pretty much everything was super average. It was so hot, smelt yuck nothing good going on.
Located in Madrid (Centro), Hostel Era is within a 10-minute walk of Gran Via Street and Teatro Lara. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Overall 6.8 Good
Based on 3,793 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.9
Pros: Great location. Clean but dated.
Mediocre
2.9
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Okay
5.8
Pros: Location
Excellent
8.8
Pros: The location. Accesible to all points
Good
7.9
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Okay
5.4
Pros: The location was good
Okay
4.6
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Good
7.5
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Mediocre
3.3
Pros: Nothing only location.
Good
6.0
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Mediocre
3.3
Pros: Location was ok
Details
Reviews
Overall 6.8 Good
Based on 3,793 reviews
Location
9.4
Comfort
6.1
Service
6.1
Breakfast
5.3
Room
4.5
Food
4.4
Cleanliness
4.1
WiFi
3.0
Amenities
2.7
Vibe
1.2
Location
9.5
Service
5.5
Room
2.9
Vibe
0.7
Comfort
5.7
Room
3.8
Comfort
5.2
Room
3.2
7.9 Good
Pros: Great location. Clean but dated.
Cons: There wasn't any kettle in rooms for tea or coffee.
2.9 Mediocre
Pros: The Breakfast fast is good but I am not happy to the room and the toalett shower is old and the water does not exit from the wash becin. the comforter doesnt have any bed cover. I book 3 person but they give 2 towels.
Cons: The room is not good enough and i can hear the noise from the other room. I request all what i need but i didn`t get it.
5.8 Okay
Pros: Location
Cons: Customer service
8.8 Excellent
Pros: The location. Accesible to all points
Cons: The staff is quite rude, principally the gentleman at the breakfast and cafeteria.
7.9 Good
Pros: I loved the location, the space in the rooms and beds were very comfortable.
Cons: It was always difficult to open my room with the key. Most times the cleaning lady who was really pleasant had to help me out.
5.4 Okay
Pros: The location was good
Cons: In poor state of repair, wallpaper coming off walls, tired decor, in need of maintenance.
4.6 Okay
Pros: Arriving in the taxi and seeing the lovely exterior - and the lobby was nice.
Cons: As soon as you left the lobby it was apparent it wasn't going to be a great experience. Wallpaper hanging off every single wall on level 5 (where my room was). Air conditioning unit was so old, it was better to open the window!
7.5 Good
Pros: Loved the location, breakfast was nice (not stunning, but good enough). The staff were very nice and the café was good.
Cons: The room and the 6th floor in general was very shabby and dated. The window from our room had no restriction on opening - it was big, low down and a sheer drop down to the street below. Terrifying! I still can't work out why this hotel has 4 stars, it was basic.
3.3 Mediocre
Pros: Nothing only location.
Cons: Staff has horrible attitude, AC was a nightmare if it wasn’t cause my son team was in the hotel I would have never stayed
6.0 Good
Pros: The Location is excellent as you can walk across the street to the Pio Principle train station. There is also a small shopping mall there as well. The price is inexpensive.
Cons: The room Air conditioning was almost non existent. It was very warm in Madrid when we stayed. I need to be under the covers when I sleep. The pillows were the worst I have ever encountered! They were long and thin so they offered no head support. If you folded them in half it was worse because it became very firm and uncomfortable like sleeping on a bath towel that was rolled up and then folded in half. I need absolute darkness to sleep. The light illuminating from the TV literally lit the room up. It wasn't until our last night that I figured to cover the TV with blankets. The walls and ceilings seem thin because I heard banging and conversations going on in other rooms, both above and on the side of me. You could even hear the people across the hall. The complimentary breakfast buffet also was not worth even going to. Everything was not only substandard and cheap, but while we were there the hotel was at capacity, so the buffet area was extremely loud, and everyone was grabbing food as fast as they could. We ate breakfast outside each day after that. Bottom line...Spend a few extra bucks for a more comfortable hotel, with a better breakfast!
3.3 Mediocre
Pros: Location was ok
Cons: Dirty water coming out of the faucets and toilet, no air conditioning.
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