Overview

Novotel London West

1 Shortlands, London, W6 8DR, United Kingdom
+44 207 660 0680

₹ 8,652+

Overall guest ratings

8.1/10 Excellent
based on 4,158 reviews

Review highlights

  • 9.0
  • 8.8
  • 8.5
  • 6.9

Good to know

  • Great reception
  • Professional service
  • Friendly service
  • Close to public transport

Nearby

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    About

    Discover the contemporary elegance of Novotel London West. Whether you choose this 4-star hotel for business or leisure, you are sure to be tempted by the international cuisine. Just minutes from three of London's main tube lines, it is the perfect location for successful meetings (up to 2,000 people). Experience West London at Novotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Babysitting or child care
    • Concierge service
    • Beauty salon
    • Airport shuttle
    • Business centre
    • Laundry facilities
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 4,158 reviews
    • 9.0 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
      8.1 "Easily accessible by car, said 81%."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "78% liked the proximity to sightseeing."
      8.0 "Good access to the airport, said 80%."
    • 8.8 "Breakfast is good."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
      7.3 "73% were happy with the room service."
    • 8.1 "Very nice wellness & sports facilities."
      8.0 "top-notch fitness area, thought 80%."
    • 7.6 "Tasty food."
      8.5 "85% loved the dining experience."
      7.7 "77% thought the dining area was clean."
      7.0 "70% loved the vegetarian food."
      7.1 "71% enjoyed the side dishes."
    • 6.9 "Pool is mediocre."
    • 6.5 "Internet is average."
    • 5.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
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    Overall rating

    8.3 Excellent
    based on 1,871 reviews
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.2 "72% were happy with the room service."
    • 8.4 "Location is great."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
    • 7.4 "Good bar."
    • 6.5 "Internet is average."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.2 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
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    Overall rating

    8.2 Excellent
    based on 1,247 reviews
    • 9.2 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "75% liked the proximity to sightseeing."
    • 9.1 "Excellent breakfast."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.8 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."

    Overall rating

    7.6 Good
    based on 207 reviews
    • 9.0 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.8 "Breakfast is good."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.5 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 6.3 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 6.1 "Average value."
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    Overall rating

    8.2 Excellent
    based on 831 reviews
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.0 "70% were happy with the room service."
    • 8.3 "Breakfast is good."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      7.7 "top-notch fitness area, thought 77%."
    • 6.1 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.8 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
      5.8 "58% considered the lobby entrance to be so-so."
      6.9 "Only 69% thought, the hotel was stylish."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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