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Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
+60 321 470 888

₹ 3,681+

Overall guest ratings

7.5/10 Good
based on 1,580 reviews

Review highlights

  • 10.0
  • 9.5
  • 5.1
  • 4.6

Good to know

  • Friendly service

Nearby

    show all

    About

    Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between Petronas Twin Towers and Bukit Bintang Shopping District. Major shopping malls Suria KLCC and Pavilion KL are easily accessible by foot using pedestrian sky bridge, including monorail and LRT train station that connect to the main transport hub, KL Sentral. Ideal for business travelers, the hotel provides free parking facilities upon reservation, air-conditioned rooms with high-speed WiFi access.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,580 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
      10.0 "100% said the concierge service was amazing."
    • 7.3 "Good breakfast."
    • 5.7 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.1 "Pool is mediocre."
    • 4.6 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.1 "Air conditioning was criticized by 89%."
      2.2 "78% thought it was too noisy."
    • 3.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      4.0 "60% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
      1.9 "81% said the bathroom was dirty."
      1.7 "83% found problems with the furniture."
      2.1 "79% had problems with the shower."
      1.1 "89% were disappointed with the minibar."
      0.0 "100% thought the tv was sub-standard."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    based on 521 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 7.7 "Good breakfast."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.7 "Pool is below average."
    • 4.6 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 3.5 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
      1.9 "81% thought it was too noisy."
    • 2.7 "Awful rooms."
      3.7 "63% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      0.9 "Air conditioning was criticized by 91%."
      2.1 "79% said the bathroom was dirty."
      1.3 "87% were disappointed with the minibar."
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    Overall rating

    7.7 Good
    based on 331 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.1 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 4.3 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.2 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    based on 347 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 4.8 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.7 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.3 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
    • 3.4 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      4.0 "60% said rooms were dirty."
    • 3.3 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    based on 379 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.4 "Good breakfast."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.9 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
    • 5.7 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.0 "Average amenities."
    • 4.3 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.0 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
    • 2.5 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    • 2.5 "Awful rooms."
      1.5 "85% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      3.8 "62% said rooms were dirty."
      1.7 "83% found problems with the furniture."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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