Overview

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
+60 321 470 888

₹ 3,472+

Overall guest ratings

7.5/10 Good
based on 1,639 reviews

Review highlights

  • 10.0
  • 9.4
  • 4.9
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between Petronas Twin Towers and Bukit Bintang Shopping District. Major shopping malls Suria KLCC and Pavilion KL are easily accessible by foot using pedestrian sky bridge, including monorail and LRT train station that connect to the main transport hub, KL Sentral. Ideal for business travelers, the hotel provides free parking facilities upon reservation, air-conditioned rooms with high-speed WiFi access.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,639 reviews
    • 10.0 "Incredible bar."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
    • 7.0 "Good breakfast."
    • 4.9 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      0.7 "93% complained about the elevator."
    • 4.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      1.1 "Air conditioning was criticized by 89%."
      2.5 "75% thought it was too noisy."
    • 3.8 "Not very clean."
      3.2 "68% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
    • 3.4 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      3.9 "61% didn't like the uncomfortable beds."
      1.1 "For 89%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
      0.6 "94% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      4.7 "53% were unhappy with the view."
      3.8 "62% had problems with the shower."
      3.6 "64% were disappointed with the minibar."
      0.7 "93% thought the tv was sub-standard."
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    Overall rating

    7.5 Good
    based on 540 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 4.8 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.3 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.5 "Not very clean."
      3.0 "70% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 3.4 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
      2.2 "78% thought it was too noisy."
    • 2.8 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 393 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 4.0 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
    • 4.0 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 3.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
    • 3.4 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    based on 278 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Food is average."
    • 5.1 "Internet is average."
    • 4.7 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.2 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 4.1 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.5 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      1.3 "For 87%, the rooms looked old."
      3.5 "65% said rooms were dirty."
    • 3.2 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 426 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.1 "Good breakfast."
    • 6.9 "Service is ok."
      6.2 "62% said the reception staff was ok."
      7.0 "70% thought the service was very professional."
    • 4.9 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.2 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
    • 3.5 "Not very clean."
      3.0 "70% said rooms were dirty."
    • 2.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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