Indianapolis hotels near Indiana Historical Society

Cons: TV in bathroom didn't work and when I went to check the connections they hadn't been cleaned in forever.

Cons: dirty and dusty room

Cons: No slow-close toilet lid.

Cons: small pillows-why have a king bed with pillows smaller than standard ones? Our room wasn't serviced on the Friday we were there. Ran out of bathroom tissue...used kleenex and had to use a hand towel to dry after showering as no clean towels available.

Cons: Restaurant service is slow, which was not a problem when catching up with good friends but it was noticeable. Walls between rooms were thin. We could clearly hear everything in the room next to us.

Cons: Nothing, it was just right.

Cons: We were up charged 100 bucks for an otherwise 20 dollar bottle of la crema Pinot noir, which is simply outrageous. Also the coasters that the glasses were on had obviously not been changed for some time. The room was otherwise beautiful and location was great. The elevators however are tiny and my wife and I had to carry our 6 month old and his stroller up about 14-16 steps to access the connected City Circle Mall.

Cons: We left with what appeared to be some sort of bites. After some investigation, we discovered they were bed bug bites. And they turned into very itchy and painful sores. More developed in the next couple of days. We did call so they could exterminate the bed. Frank said he would comp the room. We never asked for it but why say it if you aren't going to do it.

Cons: One reason I picked this hotel was to enjoy the pool and it was closed for cleaning.

Cons: They turned off the water while I was brushing my teeth in the morning, so I could not rinse my mouth. They said the water would be off all day. As a result, I was forced to leave them a present in the toilet.

Cons: We never did get the comfort beds to work but slept ok anyway!

Cons: the hotel charged my credit card for the stay when i had already been charged by the online booking service and the hotel also charged the online booking service and i have yet to get assistance resolving the matter. i talked to two different people who have told me two different things. When i asked for a copy of my receipt they sent me a blank receipt. When i checked out, i was told the total charge to my card and then told "oh, i wasn't supposed to tell you that". They had asked me to pay again, saying my credit card was declined. When i got home, my credit card statement said otherwise.

Cons: We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.

Cons: The staff need to take more ownership. I understand that COVID is got all of us stir crazy but allowing guest to be in the lobby and in public space until 130-2am talking loud is just for the birds especially allowing the kids to be as loud as they are

Cons: The bar area was set up with too many tvs, so group conversation was limited.

Cons: Leftover food in fridge from previous person. Hair all over comforter and sheets.

Cons: Getting trapped in the bathroom because of a maintenance issue and having to break my way out.

Cons: Had to pay 25bucks for parking.

Cons: Elevators were broken

Cons: My truck wouldn't fit in the parking garage. I had to park off site. This is not the hotels fault. I should have driven my car.

Cons: The elevators were not great and the number it showed did not always match the floor you were on. The food at the restaurant hotel was not very good.

Cons: Honestly the bed comforters had stains on it and it was gross. There were no robes in the room, bathroom towels so small and thin, hotel food was not good...

Cons: Nothing that was the hotels fault. It was a loud weekend because of motorcycles, but other wise it was a great experience.

Cons: Busy hotel without good room views and you have to book early for availability

Cons: Dirty bathrooms

Cons: I can only recommend this hotel ,the staff was very accomandating and frienly,good location !

Cons: Small thing, I wish the pool was indoors.

Cons: Elevators were extremely noisy, If you are going to stay here, I would suggest a room as far away from the elevators as possible as they ROAR as they pass the floor each time - sound like a jet taking off - there are 4 elevators too...

Cons: Need to clarify/refine misleading description of Green program . Card for hanging on doorknob says I would not have full housekeeping service. I thought that meant I would not receive fresh linens; would use the entire supply of towels (5) before resupply; and would pick up after myself. In practice, the card means no one will enter my room...a kind of permanent Do Not Disturb. No resupply of coffee. No emptying waste baskets. SOLUTION : Green program should have partial housekeeping . Save us all cost of needless laundering of towels and sheets, etc. but routinely resupply coffee and empty trash.

Cons: Common space, gym, pool deck, parking lot

Cons: It's an older building that could use a renovation.

Cons: The bathroom in room. Please explain why the toilet is under the counter, and the lid rests on your back while going to restroom. If someone was sick... I'd hate to see that situation. Maybe it's a space issue. But... It needs fixed. The morning cleaning ladies are very loud. Woke me... Yet... At least they're doing their job.

Cons: Elevators were a bit noises and bathroom was small

Cons: We stayed in on the club level and when we went to get water from the lounge it was a complete mess.

Cons: The Room was Kind of "Pricey"........ A few minor maintenance issues could soon need tending too...... The windows were sludgy/foggy. I was told during my booking that garage parking was included, but when we arrived, there was a $25 per night parking fee.

Cons: Bar on 2nd floor much too small. Stayed on Club Floor. Not impressed with club bar (bar not open after game).

Cons: No rooftop access.

Cons: We were given the keys to an occupied room, which turned out to be an NFL player, then left in the hallway for an hour while the hotel tried to figure out where to put us. They told us the hotel was empty from New Year's Eve the night before but seemed to have booked the only two customers to the same suite! No apologies whatsoever from the manager of the hotel after the hour and a half inconvenience of looking at three rooms before finally getting to what we paid for. We were given a credit to the hotel restaurant and when we tried to use it the bartender told us to pay the tab and the front desk would reimburse us the next day. Thought it was weird but had somewhere to be so I paid the tab. Needless to say, we didn't get a dime back of the "credit" we were supposed to receive, instead we spent $70 on a restaurant we weren't planning to go to. The customer service we experienced for a Westin was unbelievable and they did nothing to make up for all the issues. Will never stay here again.

Cons: The room

Cons: Booked hotel stay through bookings.com. Very inflexible and I did not get a great rate compared the the others I traveled with. I will not use that service again. I was not allowed early check in due the the fact my reversation was through bookings.com. I suggest to keep the reputation to its high standards you stop allowing reservations to be made with with service

Cons: I couldn't find the pool. There's no clear indication/direction. If you've stayed at this Westin, you know what I'm talking about.

Cons: Fee wifi guys! Loved my stay but if I'm paying premium prices for the hotel room I should get free wifi!

Cons: Dirty room, bathroom.

Cons: Parking prices

Cons: Found Bed bug in my bedding not on top of bed but under the comforter...television was too small to be seen from far side of the king size bed ....feng shui not good ....sofa perpendicular to media so only could be used to pile coats and luggage on. Heat kicked on and off incessantly and had to adjust the volume on the tv to compensate too loud or not loud enough. Overall ...do not feel like it was worth the money..have had better ammenities in Choice Hotels for half the price....bigger tv ...placed centrally in the room ....bigger fridge AND a microwave and continental breakfast buffet.

Cons: I disliked that the bar was open first thing in morning in restaurant. There were a group of guys still partying from the night before, they were loud and obnoxious. This took away from my quiet enjoyment. So after they couldn't seem to quite them down I complained. However they did not leave until I left. Plus it was a Sunday morning. I felt it was disrespectful and certainty not appropriate. Towels were rough.

Cons: The restaurant in the hotel was a pseudo-high-end steak place, not good for travelling with kids.

Cons: Nice stay friendly staff.

Cons: No parking available for guests upon check-in. We had to find a public parking lot several blocks away. Bathroom sink would not drain. When the toilet was flushed, water backed up in the sink. Bathtub faucet was very loose from wall and fixtures didn't look clean.

Cons: NO EASY CHAIR OR RECLINER IN ROOM. ONLY A BED AND A DESK CHAIR

Cons: The evening before checkout, I decided to go through all of my accounts and count my money (as I do every evening before going to bed). When I checked the account linked to the debit card that was used to book my room, I noticed several hundred dollars worth of charges (one of which was exactly $300 even). Altogether, I was charged approximately $800 more than what the room costs for the weekend. Such a minuscule theft for the amount of business they've now lost-all of my employees are strictly forbidden to stay at any Westin hotel for as long as I live and my friends/family members will be strongly encouraged to stay elsewhere as well.

Cons: air conditioning system wasn't working correctly while we were there. Took two calls down to get someone to come look at it. When they did come up, the fix was to run it down to 65 degrees on the thermostat to get it to cool. The system kept kicking on and off keeping my wife awake. I fixed that by turning the fan on continuous. I think they were having climate control issues all weekend. They gave us a free movie to make up for it though.

Cons: Parking should either be included or discounted for those staying. We reserved a King deluxe facing the city and got 2 full size deluxe room facing air conditioning units on top of the conference center. Overall clean hotel, but for a downtown hotel for the price, it wasn't satisfactory.

Cons: the renovation finishes we not up to par, everything was sloppily done. our roon overlooked a nasty rooftop. we had to pay an additional $30 to park our own car on the premises after the room was over $150. Ridiculous and we expected a beautiful hotel. The whole lobby was under construction and it was embarrassing to have to bring my guest in to that.

Cons: Hotel was dated and not as clean as I would have liked

Cons: The room wasn't ready, the floor level was incorrect, and the courtesy call to tell us when our room was ready, never happened. I could of missed my event that I came into town for, if I didn't take my luggage back to my car and not wait around on the room to be ready. The whole lobby was full of unhappy customers.

Cons: The staff was so nasty. Ms. Morales was disrespectful and ambivalent to the customer experience.

Cons: For the cost of the room, tacking on a fee for wifi seemed much. Being in this hotel for business made conducting business difficult and the computers in the lobby were no help. I feel a bit like I paid for more than what I got out of staying in this hotel; beautiful, but pricey.

Cons: We had to wait well into the evening (until 7 or 8nat night) for our room to be cleaned and that only happened by then because we asked. Several times. The wallpaper was peeling in the bathroom, the shower curtain smelled of mildew and there was mold in the shower