Book Hertz hire cars in Lihue

Reviews for Hertz in Lihue

Recent reviews

Traveller rating

Wonderful

10

Very Good

8

Good

0

Okay

4

Fair

1

Mediocre

0

Poor

7

4.0

SLOW to get car. Counter and car being delivered. Still wet from a poor cleaning. Waited far too long, 45 plus minutes.Reviewed 23 Apr 2024

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10.0

Excellent!Reviewed 4 Jan 2024

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8.0

The rental location is really convenient if you are staying at Kauai Beach Resort, because that is where the rental office is located. We found this rental location on Kayak and thought it was located at the airport in Lihue. Luckily for us, we were staying at the KBR. We did have to take a $20 dollar cab each way. So the deals that were close in price (less than the $40 difference in Airport location vs off-site), are the ones we would have chosen.Reviewed 19 Nov 2022

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8.0

Beams on the car were weak! Footbreak was oldfashioned.Reviewed 18 Nov 2022

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4.0

Car was picked up at a resort located 3 miles from airport--Hertz office, but no transportation was provided. We had to pay to get there. $44 each way (3-miles from LIH) or pay $150 drop-off fee. This was not disclosed at time of online reservation. Car was not clean and seemed old. Did not have opportunity to discuss with rental rep. as they were busy with another customer. Additional fees/taxes were added, even though this was a PRE-PAID rental that INCLUDED TAXES.Reviewed 7 Nov 2022

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2.0

I have never been assigned such an old and poorly maintained car. The car was out of windshield washer fluid which turned to be not safe when we happened to need it. I was expecting a better car from a tier1 car rental company like Hertz, very disappointing.Reviewed 24 Oct 2022

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10.0

Exceptional visit! Helpful staff. Quick and easy booking, pickup, and drop-off!Reviewed 23 Jun 2022

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8.0

Car needed a service, light kept coming on. Brake shudder. Button on key fob was broken. Blind spot detector was not working, kept blinking, and was irritating while driving. Otherwise ok.Reviewed 4 Jan 2022

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2.0

Hertz packed our threesome family into a Chevy Spark. As unsafe and uncomfortable as this was, we were determined to make the best of it. We would've appreciated a little better customer service than what we were given initially at Lihue, Kauai.Reviewed 24 Dec 2021

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4.0

i was given a camaro, 2 doors, not good, cant easily fit big luggage in the trunk and through the door to the back seat. I don't like sports cars. I also asked you guys to include my gold membership with hertz so i could just get car and not stand in line and no one ever replied to my email.Reviewed 15 Dec 2021

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10.0

Car needed better wiper blades.Reviewed 11 Dec 2021

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10.0

Thank You for your enquire you. Mmm The full rental amt was quoted in Canadian $ xxxxx The deposit I paid was in Canadian $ xxxxx There was a balance owing (about 25%) in Canadian $ but when I took delivery of the vehicle the computer system required balance to be paid in US $ (a charge of about 25% more) The staff on duty were really good and understood my issue and were neither incriminating nor derogatory. It took a bit of time. They collected the necessary info from me and said they would get back to me ASAP which in fact was the next day. They confirmed that my assumption was indeed correct and the matter was settled accordingly. “Good Job You Guys” Thank You “Vonda and her staff” in Lihue HI Regards WReviewed 5 Dec 2021

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More

• What is the most popular car hire from Hertz in Lihue?

  Compact (Buick Encore or similar) is the most frequently booked car hire type from Hertz in Lihue.

• How many car hire locations does Hertz have in Lihue?

  Hertz has 2 hire locations in Lihue. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Lihue airport (LIH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lihue airport (LIH)?

  Yes