Book Budget hire cars in Lihue

Reviews for Budget in Lihue

Recent reviews

Traveller rating

Wonderful

15

Very Good

5

Good

1

Okay

6

Fair

0

Mediocre

0

Poor

22

6.0

Keep was great! Grouchy staff during pickup and especially drop off. The Jeep had mud on it when we picked up which we didn’t care that much but of course we put more mud on the week we had it and the manager lectured us saying he wanted to charge us $250 cleaning fee. We settled on $35 which I suppose was fair. Website says don’t worry about cleaning but you actually better bring it back clean. Heads up.Reviewed 9 Feb 2024

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10.0

Friendly staff and didn’t overprice the rentals. Easy to deal with and secure the car.Reviewed 30 Dec 2023

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2.0

Terrible customer serviceReviewed 20 Nov 2023

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10.0

ExcellentReviewed 16 Nov 2023

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4.0

Excess a fReviewed 5 Nov 2023

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10.0

The check in/check out is extremely fast, very easy and customer friendly. The personnel is friendly and supportive.Reviewed 3 Oct 2022

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4.0

No air conditioning in the building waiting to pick up our rental, long line, chickens at our feet, car wasn’t what we wanted, car had defects, oil change needed to be done, previous renters bluetooth info still in the car, could not connect my own device, the windows were defective… no room for our luggage.. the budget teller said it was an upgrade. Would you consider this an upgrade? I would hate to see what I upgraded from…Reviewed 1 Oct 2022

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4.0

add on $Reviewed 23 Aug 2022

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2.0

Pros:The staff member was EXCELLENT and the size of the vehicle suited our needs.Cons:#1 We had an hour wait in line (with a toddler) and no seating available. Then another hour wait in the hawaii sun with no seating available to take possession of the vehicle. Total of a 2 hour wait to get our vehicle. #2 The vehicle was FILTHY inside, numerous dings, scratches and paint chips to the exterior. The interior rooftop trim was hanging down and the transmission cut out numerous times during the week; causing a false sense of security when thinking the vehicle was parked in (P).Reviewed 28 May 2021

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2.0

Pros:Arrived and Budget had no cars despite us having a reservation. Talked to one person who finally received a car after waiting 5-1/2 hours!!! I called the Budget national number and they said that “ other reservation services like Kayak generate reservation numbers without actually having cars”Cons:I guess the lesson learned is NOT to reserve vehicles through a 3rd party and NOT deal with Budget who obviously did not even offer any sort of solution.Reviewed 23 May 2021

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7.2

Cons:Pickup line was way too long- over half hour waiting.Reviewed 24 Jan 2020

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6.0

Pros:Drop off was very efficientCons:Wait to get the car was excruciating. Surely you can have a better check in system. Also 2nd day my daughters wanted to be added as drivers. Process was even slower. When you are on holiday you don’t want to waste your time standing in lineups. The inside of the car was not cleaReviewed 5 Jan 2020

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• What is the most popular car hire from Budget in Lihue?

  Compact (Buick Encore or similar) is the most frequently booked car hire type from Budget in Lihue.

• How many car hire locations does Budget have in Lihue?

  Budget has 1 hire location in Lihue. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Lihue airport (LIH)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Lihue airport (LIH)?

  Yes