Book Dollar hire cars in Lihue

Reviews for Dollar in Lihue

Recent reviews

Traveller rating

Wonderful

12

Very Good

13

Good

4

Okay

11

Fair

0

Mediocre

0

Poor

25

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get the carfriendly staff

car i reservedgreat price

car was cleanrented the car

customer service

2.0

Took over 3 hours waiting to receive the vehicle during pickup and when we did it was the wrong model class; should have be full sized SUV, but was originally given and small SUV. Dollar definitely needs better staffing at Lihue location. I have no complaints with the SUV itself but the initial delay spoiled my experience with Dollar.Reviewed 1 Jun 2023

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6.0

We had to wait almost 2 hours to get our car. Line was long and they didn’t have enough people working!!Reviewed 23 May 2023

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2.0

Waited an hour for pickup and the ac didn’t work properly.Reviewed 21 May 2023

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8.0

Waited in line for at least 20 minutes. After we were assigned a car, it took another 40 minutes before we got one. The car was fine and very economical to drive.Reviewed 7 May 2023

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8.0

The service was fantastic. The pick-up and drop of was simple and quick. The only thing I wasn’t happy with was the fact I was charged an extra 33USD for picking the car up early. I dropped the car up 3 hours early so I didn’t go over the 48 hrs. This wasn’t mentioned at the time otherwise I would have challenged itReviewed 4 May 2023

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2.0

The pick up line is really bad. Specifically on Saturdays midday. Early morning seems fine but midday is terrible. Like 2-3 hour wait for car kind of terrible.Reviewed 15 Apr 2023

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10.0

Pick up and Return was flawless. Excellent newer SUV.Reviewed 20 Mar 2023

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8.0

Car was great, service staff great, drop-off great. Unfortunately long queue to pick up car, which took quite some time. It is quite clear what time the planes arrive, and how many vehicles are booked, so this shouldn't occur. We had also prepaid the car, so only needed to show licence and sign off, but had to wait in queue, with others who either hadn't paid yet, or hadn't even booked.Reviewed 19 Mar 2023

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6.0

Slow moving line. Staff were not very friendly.Reviewed 11 Mar 2023

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6.0

A/C quit working and the car lost power going up hills, had to exchange the car. After we got the second car all was good. We had no issues getting the exchange accomplished other than the inconvenience.Reviewed 28 Jan 2023

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2.0

Waited in line for an hour and 20 minutes before reaching the counter. Staff were unpleasant to the point of rudeness. Didn't respond to questions...had to ask twice. Type of car that was ordered wasn't available or ready for some customers. Yes, it was busy with long lines...but that's no excuse to not meet basic expectations for courtesy and customer service. Return of car at the end of our trip was easy.Reviewed 27 Sep 2022

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6.0

Waited in line for almost an hour to pick up car. Staffing seemed inadequate to meet number of customers.Reviewed 24 Sep 2022

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• What is the most popular car hire from Dollar in Lihue?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Dollar in Lihue.

• How many car hire locations does Dollar have in Lihue?

  Dollar has 1 hire location in Lihue. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: Lihue airport (LIH)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Lihue airport (LIH)?

  Yes