Recent reviews
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- Negative
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7.7
Great location for what we needed The woman at the desk was helpful and pleasant. We only saw her on the day we came in. The rest of the staff on the desk were not very friendly .
review from KAYAK -
8.8
Good customer service Not so clean hallways
review from KAYAK -
7.7
Décor was a little outdated and tacky we had a good laugh about it though
review from KAYAK -
3.1
Bar & Lounge Area. Dirty sheets, broken toilet, roaches, dirty floors!!
review from KAYAK -
6.2
Staff were friendly and attentive Rooms were updated but bathroom not as clean as it should be. Carpet in hallways of hotel on 1st floor should be replaced or cleaned often, ceiling tiles need to be cleaned or replaced in hallway
review from KAYAK -
4.8
The pool looked really cool even though it was too cold to enjoy BEDS! The main thing you need at a room is a good night sleep. My floor at home is about the same as those beds.
review from KAYAK -
6.2
The staff was very nice. The rooms were decent and clean. The hallways have low ceilings and smell like bad carpet deodorant trying to mask mold and tobacco and other nasty stuff. The elevator on the sixth floors does not stop at the right height and twice I tripped stepping into it. The breakfast buffet was on the low end of mediocre.
review from KAYAK -
3.1
The laundry facilities My room was it cleaned and I stopped a housekeeper to ask her to clean the room she couldn't speak English so I had to show her everything I wanted done.
review from KAYAK -
7.7
The staff was great and very accommodating. The lady at the front desk was very friendly and helpful when our reservations were messed up. She got the issue taken care of and seemed very happy to help. The rooms were very clean. We were very happy with our experience. The beds were not very comfortable. This was the only complaint my family had. We booked two rooms and the complaints on the beds were in both rooms.
review from KAYAK -
6.0
Room service was 30 min later than stated and food was made differently than stated on menu.
review from KAYAK -
6.0
The room was nice Gift shop hours
review from KAYAK -
10.0
Everything else was amazing. I don't understand why the hotel suddenly changed its name from Night Hotel Dallas to Wyndham Garden Hotel. There was so much work put into the complete renovation last year (which fit perfectly with the name 'Night Hotel Dallas'), and so it makes no sense to my why now after everything is beautifully redesigned that the name would change to 'Wyndham Garden Inn'. Not only does the name not fit the overall appearance, but the colors green and white (the logo and the sign of the Wyndham Garden) look outrageously out of place with the very dark color scheme of the Night Hotels. There are even old English "N's" printed on the carpet in the rooms and in the main lobby.
review from KAYAK -
4.5
When I booked this room a week in advance, i asked for a ground floor room because ts easier for me, Im a disabled vet. I received confirmation that I have a ground floor room waiting when I arrive. I did not get a ground floor room, i received a 6th floor room. The smart alec at the front desk made a comment that there are elevators so it shouldnt be a problem. I did however get a room with a king bed......but the room was too small for that size of bed, so it was a chore wrking around the corners of the wood frame. Other than that the room was alright. On Wednesday i asked room service to ckme back later because I decided to sleep in. They didnt come back until Friday morning.
review from KAYAK -
7.7
Room was nice, bed was comfy, tv was a good size, the ambient lighting underneath the bed was a nice touch. Some stuff was a bit tacky and didn't go with the vibe of the room.
review from KAYAK -
6.0
The overall quality of the room itself The bathroom tub and shower head, too small. It seemed like I was about to hit the ceiling.
review from KAYAK -
8.0
Atmosphere is great and so is the location I was double charged for the room...once through the booking website and again at the hotel
review from KAYAK -
8.3
Design of the rooms, friendly staff, entertainment Carpet looked dirty
review from KAYAK
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8.8
Good customer service Not so clean hallways
review from KAYAK -
10.0
Everything else was amazing. I don't understand why the hotel suddenly changed its name from Night Hotel Dallas to Wyndham Garden Hotel. There was so much work put into the complete renovation last year (which fit perfectly with the name 'Night Hotel Dallas'), and so it makes no sense to my why now after everything is beautifully redesigned that the name would change to 'Wyndham Garden Inn'. Not only does the name not fit the overall appearance, but the colors green and white (the logo and the sign of the Wyndham Garden) look outrageously out of place with the very dark color scheme of the Night Hotels. There are even old English "N's" printed on the carpet in the rooms and in the main lobby.
review from KAYAK -
8.0
Atmosphere is great and so is the location I was double charged for the room...once through the booking website and again at the hotel
review from KAYAK -
8.3
Design of the rooms, friendly staff, entertainment Carpet looked dirty
review from KAYAK
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7.7
Great location for what we needed The woman at the desk was helpful and pleasant. We only saw her on the day we came in. The rest of the staff on the desk were not very friendly .
review from KAYAK -
7.7
Décor was a little outdated and tacky we had a good laugh about it though
review from KAYAK -
7.7
The staff was great and very accommodating. The lady at the front desk was very friendly and helpful when our reservations were messed up. She got the issue taken care of and seemed very happy to help. The rooms were very clean. We were very happy with our experience. The beds were not very comfortable. This was the only complaint my family had. We booked two rooms and the complaints on the beds were in both rooms.
review from KAYAK -
7.7
Room was nice, bed was comfy, tv was a good size, the ambient lighting underneath the bed was a nice touch. Some stuff was a bit tacky and didn't go with the vibe of the room.
review from KAYAK
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3.1
Bar & Lounge Area. Dirty sheets, broken toilet, roaches, dirty floors!!
review from KAYAK -
6.2
Staff were friendly and attentive Rooms were updated but bathroom not as clean as it should be. Carpet in hallways of hotel on 1st floor should be replaced or cleaned often, ceiling tiles need to be cleaned or replaced in hallway
review from KAYAK -
4.8
The pool looked really cool even though it was too cold to enjoy BEDS! The main thing you need at a room is a good night sleep. My floor at home is about the same as those beds.
review from KAYAK -
6.2
The staff was very nice. The rooms were decent and clean. The hallways have low ceilings and smell like bad carpet deodorant trying to mask mold and tobacco and other nasty stuff. The elevator on the sixth floors does not stop at the right height and twice I tripped stepping into it. The breakfast buffet was on the low end of mediocre.
review from KAYAK -
3.1
The laundry facilities My room was it cleaned and I stopped a housekeeper to ask her to clean the room she couldn't speak English so I had to show her everything I wanted done.
review from KAYAK -
6.0
Room service was 30 min later than stated and food was made differently than stated on menu.
review from KAYAK -
6.0
The room was nice Gift shop hours
review from KAYAK -
4.5
When I booked this room a week in advance, i asked for a ground floor room because ts easier for me, Im a disabled vet. I received confirmation that I have a ground floor room waiting when I arrive. I did not get a ground floor room, i received a 6th floor room. The smart alec at the front desk made a comment that there are elevators so it shouldnt be a problem. I did however get a room with a king bed......but the room was too small for that size of bed, so it was a chore wrking around the corners of the wood frame. Other than that the room was alright. On Wednesday i asked room service to ckme back later because I decided to sleep in. They didnt come back until Friday morning.
review from KAYAK -
6.0
The overall quality of the room itself The bathroom tub and shower head, too small. It seemed like I was about to hit the ceiling.
review from KAYAK
