Overview

Mercure Plaza Biel

40 Neumarktstrasse, 2502 Biel, Bern, Switzerland
+41 32 328 68 68

Call

+41 32 328 68 68

Overall guest ratings

8.0/10 Good
based on 581 reviews

Review highlights

  • 8.5
  • 6.7
  • 6.1
  • 5.4

Good to know

  • New rooms
  • Great reception

Nearby

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    About

    The Mercure Hotel Plaza Biel is located in the city centre, near Biel train station and the pedestrian zone. The 4-star hotel has 100 comfortable rooms and suites with a wide range of facilities and a free fitness and sauna area. The Barrique restaurant serves Mediterranean cuisine, while the hotel also features a bar, a terrace and meeting rooms for conferences and events for up to 100 guests. Free Wi-Fi is available. All rooms and meeting rooms are air-conditioned.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Spa
    • Coffee shop
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 546 reviews
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.7 "Internet is average."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.2 "Only 52% said rooms were clean enough."
      5.0 "Only 50% said rooms were big enough."
      6.7 "For 67%, maintenance was acceptable."
    • 6.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.1 "Location is acceptable."
    • 5.4 "Vibe was decent."
      6.5 "Only 65% thought, the hotel was modern."
      5.0 "50% thought the atmosphere was somewhat friendly."
    • 4.8 "Not very comfortable."
      4.3 "57% thought it was too noisy."
    • 3.5 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
    • 3.4 "Value below average."
      0.6 "94% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    based on 354 reviews
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Location is acceptable."
    • 5.8 "Vibe was decent."
    • 5.8 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.8 "For 68%, maintenance was acceptable."
    • 5.5 "Average cleanliness."
    • 4.3 "Not very comfortable."
      3.8 "62% thought it was too noisy."
      4.8 "52% said rooms were small."
    • 3.6 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
    • 3.5 "Value below average."
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    Overall rating

    7.9 Good
    based on 32 reviews
    • 8.3 "Great service."
    • 6.3 "Location is acceptable."
    • 6.0 "Rooms are ok."
    • 4.7 "Not very comfortable."

    Overall rating

    8.1 Excellent
    based on 158 reviews
    • 8.3 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 5.8 "Location is acceptable."
    • 5.0 "Vibe was decent."
    • 4.7 "Not very comfortable."
      4.0 "60% thought it was too noisy."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "New rooms"
    "Great reception"
    data provided by TrustYou

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