Pros (+) Very comfortable and spacious. Perfect family set up.
Cons (-) Our bathrooms were not clean; abundance of hair left from previous guest; shampoo/conditioner/body wash dispensers were all empty.
3 stars
Sonesta ES Suites Cleveland Westlake
Photos of Sonesta ES Suites Cleveland Westlake
Overview
This pet-friendly hotel is situated in Cleveland and offers a Jacuzzi. Those staying at the property have access to an outdoor pool and a bowling alley.
Sonesta ES Suites Cleveland Westlake has been recently refurbished and offers a 24-hour reception, an express check-in and check-out feature and a BBQ/picnic area. A Wi-Fi connection is also provided.
The hotel's rooms are unique and feature a kitchenette that is equipped with a refrigerator, a dishwasher and a microwave. Hot drinks can be made with complimentary coffee and tea supplies.
Sonesta ES Suites Cleveland Westlake has easy access to Huntington Reservation. Activities including snorkeling, snow activities and windsurfing are available nearby.
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Amenities at Sonesta ES Suites Cleveland Westlake
- Snorkelling
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Things to do
- Hiking
- Fishing
- Golf
- Canoeing
- Cycling
- Snorkelling
- Skiing
- Horse riding
- Bowling
- Windsurfing
Services and conveniences
- Conference rooms
- Business centre
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Adapted bath
- No smoking
- Designated smoking area
General
- Family rooms
- Fireplace
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Grill
- Garden
Fitness
- Fitness centre
- Tennis
- Squash
Pool and spa
- Hot tub
- Pool
Bedroom
- Alarm clock
- Sofa bed
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Free parking
Workspace
- Fax/photocopying
Dining
- Snack bar
Reviews of Sonesta ES Suites Cleveland Westlake
6.9
Okay
813 verified ratings
Wonderful
358
Very good
113
Good
77
Okay
51
Fair
49
Mediocre
39
Poor
126
Summary of reviews
Guests say
Guests have expressed significant concerns regarding cleanliness and service at the hotel, with multiple mentions of dirty rooms and inadequate maintenance. However, many appreciated the spaciousness of the rooms and the quality of the breakfast offered. Overall, while there are positive aspects, the hotel needs to address its cleanliness and service issues to enhance guest satisfaction.AI-generated from customer reviews
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Score by provider
6.7 out of 10
577 reviews
7.2 out of 10
142 reviews
8.9 out of 10
9 reviews
8.7 out of 10
2 reviews
All reviews
Pros (+) Mostly quiet
Cons (-) Hearing the door above me slam shut when the tennett would take her dog out.
Location
30100 Clemens Road, Westlake, OH 44145
What's nearby
- Regal Crocker Park Stadium 16 and IMAX1.1 km
- Crocker Park1.2 km
- Spa West4.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sonesta ES Suites Cleveland Westlake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sonesta ES Suites Cleveland Westlake
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See most recommended stays in WestlakeGood to know
Value for money | 7.4 |
|---|---|
Distance to city centre | 3.5 km |
Nearest airport | Cleveland Hopkins Intl |
Distance to airport | 11.0 km |