Guest reviews
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Overall rating
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9.7 "Terrific location."9.5 "95%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100%appreciated the closeness to the beach ." 9.8 "98%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "Easily accessible by car , said 100%." 9.2 "92% thought it waseasy to get to the train station ." 10.0 "Good access to the airport , said 100%." -
9.1 "World class service."9.4 "94% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." 8.1 "Housekeeping was great , according to 81%." 9.2 "92% said theconcierge service was amazing ." 10.0 "100% werehappy with the room service ." -
8.9 "Pool is good."
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8.4 "Breakfast is good."9.5 "95% were
happy with the price of the breakfast ." -
6.9 "Rooms are ok."6.5 "For only 65%, the
bathroom was ok ." 5.4 "54% thought thebathroom was big enough ." 5.9 "Only 59% thought theshower was ok ." 6.7 "Only 67% said therooms were modern ." 6.5 "Only 65% thought thefurniture was functional ." 5.2 "Only 52% thought theair conditioning was adequate ." -
4.9 "Not very comfortable."4.3 "57% said
rooms were small ." 4.1 "59% thought it wastoo noisy ." -
4.5 "Bar is not good."
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2.9 "Disappointing internet connection."1.8 "82% said the
wifi quality was bad ."
Overall rating
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9.7 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100%appreciated the closeness to the beach ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Pool is good."
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8.9 "Great service."9.2 "92% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." 9.1 "91% said theconcierge service was amazing ." 10.0 "100% werehappy with the room service ." -
7.7 "Good breakfast."9.6 "96% were
happy with the price of the breakfast ." -
6.9 "Rooms are ok."6.2 "For only 62%, the
bathroom was ok ." 5.5 "55% thought thebathroom was big enough ." 6.7 "Only 67% said therooms were modern ." 6.1 "Only 61% thought thefurniture was functional ." 5.7 "Only 57% thought theshower was ok ." 5.1 "Only 51% thought theair conditioning was adequate ." -
5.1 "Average comfort."5.5 "55% thought the
bathroom was big enough ." 5.1 "Only 51% thought theair conditioning was adequate ." -
4.6 "Bar is not good."
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2.7 "Disappointing internet connection."1.7 "83% said the
wifi quality was bad ."
Overall rating
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9.6 "Terrific location."9.2 "92%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." 8.7 "87% said thereception staff was great ." -
8.2 "Breakfast is good."
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6.6 "Average value."
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6.5 "Rooms are ok."6.4 "For only 64%, the
bathroom was ok ." 6.5 "Beds were acceptable for 65%." -
4.6 "Not very comfortable."4.1 "59% said
rooms were small ." 4.0 "60% thought it wastoo noisy ." -
3.0 "Disappointing internet connection."2.0 "80% said the
wifi quality was bad ."
Overall rating
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9.7 "Terrific location."
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8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." -
8.3 "Breakfast is good."
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7.3 "Tasty food."
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6.7 "Rooms are ok."6.7 "For only 67%, the
bathroom was ok ." -
4.8 "Not very comfortable."4.1 "59% said
rooms were small ." -
2.5 "Disappointing internet connection."1.6 "84% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
Location. View of rooms facing the canal.
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9.7review from
It is a great place to stay because it is a stone throw away from St. Marks Square. The water bus that took us to the airport stopped right in front of the hotel, which made the it easy for us to travel to the airport with our big suitcases.
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9.4review from
Beautiful old hotel. small rooms, but efficient and comfortable for 2 people. Great decorative touches in the room. Our room had views of the grand canal, with windows that could've opened for a fresh breeze off the water. Breakfast included in the price of stay, and was delicious, with many options on the buffet, fresh made cappuccinos, and views of the water. Extremely easy access to vaporetto, minutes walk from San Marco and many restaurants and shops. Very friendly English speaking staff A con for some: we had to climb 2 flights of stairs to our room even after taking the elevator, which was fine for us, but may be problematic or some; the elevator was tiny, which seems fairly standard for Italy, but good to know. In general recommend packing light, no matter where you stay as navigating over bridges in the city can be challenging with big bags!
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8.2review from
Location, super nice staff, new rooms. For the price we were expecting a better view on the room. On the contrary we were situated on a back building
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8.5review from
The location of the hotel was ideal. It is a very short walk to Piazza San Marco. The hotel is also right next to some water ferry stations, which makes transportation easy. The staff serving breakfast were great. Air conditioner was not working.
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9.7review from
Take a water taxi to Piazza San Marco and you are only a few steps to the hotel. The hotel included a free boat trip to Murano to see a glass blowing studio and they also offer a one-hour boat tour around town in the afternoon for only 25 Euros per person. A decent hot and cold breakfast buffet was provided by the restaurant out front. We also enjoyed a dinner of traditional Italian specialties at the same restaurant in the evening. Our room was an inside room, so our view was only the courtyard area - but that was okay because all we had to do was step out the front door of the hotel and we were in the heart of beautiful scenery. If you request a waterfront room you will have gorgeous views. Our room seemed to be recently updated because everything looked clean and brand new. The bathroom was small but very modern with a relatively large walk-in shower - and it also looked like it had been recently renovated. The hotel common areas were undergoing renovations during our stay, but it did not disturb our visit at all. The hotel thought of everything - like a selection of soap products, hair dryer, mirrors, convenience packs, robes, etc., but it took up a great deal of space in an already tight bathroom.
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10.0review from
My room was amazing Overlooking water Great decor Bathroom was awesome Loved everything. Really!
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4.0review from
Location Breakfast Very dirty furniture.
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3.3review from
Nothings Really poor management & unfriendly to clients. Description on the website is big different to the actural.
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7.7review from
All personal were really good
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8.0review from
The view, the location and the room.
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4.7review from
The only reason I booked and paid a fortune for my room at this hotel was for the veiw , I was not given the room I booked and my veiw was rubbish . Would not recommend.
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8.0review from
The room was beautiful, the staff were friendly and helpful, and the location was perfect for reaching all the sites in Venice that we wanted to see. none.
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6.0review from
The front desk staff were excellent. They were always friendly and helpful. The location for this hotel can't be beat. It is on the water with an amazing view and close to St. Mark's. Venice is beautiful but you are always lost on the winding streets. We never had a problem finding our hotel again because of its location. We had a very cool high tech shower but it leaked.
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8.0review from
Excellent position, excellent view and service.
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7.6review from
a first class hotel with excellent staff and great rooms overlooking the water...the staff were so helpfull and friendly and gave good practical advice and suggestions...i would urge people to stay at this hotel. We felt really at home here the restaurant is mediocre
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7.2review from
Our room № 301 and fine view on the lagoon, the possibility to have a breakfast on a beautiful terrace in front of the island of Saint George
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6.8review from
Good location, good service, excellent staff Paying for erratic wifi Internet access (expensive) - was not like that the year before (free and working)
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9.7review from
Location. View of rooms facing the canal.
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9.7review from
It is a great place to stay because it is a stone throw away from St. Marks Square. The water bus that took us to the airport stopped right in front of the hotel, which made the it easy for us to travel to the airport with our big suitcases.
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9.4review from
Beautiful old hotel. small rooms, but efficient and comfortable for 2 people. Great decorative touches in the room. Our room had views of the grand canal, with windows that could've opened for a fresh breeze off the water. Breakfast included in the price of stay, and was delicious, with many options on the buffet, fresh made cappuccinos, and views of the water. Extremely easy access to vaporetto, minutes walk from San Marco and many restaurants and shops. Very friendly English speaking staff A con for some: we had to climb 2 flights of stairs to our room even after taking the elevator, which was fine for us, but may be problematic or some; the elevator was tiny, which seems fairly standard for Italy, but good to know. In general recommend packing light, no matter where you stay as navigating over bridges in the city can be challenging with big bags!
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8.2review from
Location, super nice staff, new rooms. For the price we were expecting a better view on the room. On the contrary we were situated on a back building
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8.5review from
The location of the hotel was ideal. It is a very short walk to Piazza San Marco. The hotel is also right next to some water ferry stations, which makes transportation easy. The staff serving breakfast were great. Air conditioner was not working.
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9.7review from
Take a water taxi to Piazza San Marco and you are only a few steps to the hotel. The hotel included a free boat trip to Murano to see a glass blowing studio and they also offer a one-hour boat tour around town in the afternoon for only 25 Euros per person. A decent hot and cold breakfast buffet was provided by the restaurant out front. We also enjoyed a dinner of traditional Italian specialties at the same restaurant in the evening. Our room was an inside room, so our view was only the courtyard area - but that was okay because all we had to do was step out the front door of the hotel and we were in the heart of beautiful scenery. If you request a waterfront room you will have gorgeous views. Our room seemed to be recently updated because everything looked clean and brand new. The bathroom was small but very modern with a relatively large walk-in shower - and it also looked like it had been recently renovated. The hotel common areas were undergoing renovations during our stay, but it did not disturb our visit at all. The hotel thought of everything - like a selection of soap products, hair dryer, mirrors, convenience packs, robes, etc., but it took up a great deal of space in an already tight bathroom.
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10.0review from
My room was amazing Overlooking water Great decor Bathroom was awesome Loved everything. Really!
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8.0review from
The view, the location and the room.
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8.0review from
The room was beautiful, the staff were friendly and helpful, and the location was perfect for reaching all the sites in Venice that we wanted to see. none.
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8.0review from
Excellent position, excellent view and service.
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7.7review from
All personal were really good
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7.6review from
a first class hotel with excellent staff and great rooms overlooking the water...the staff were so helpfull and friendly and gave good practical advice and suggestions...i would urge people to stay at this hotel. We felt really at home here the restaurant is mediocre
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7.2review from
Our room № 301 and fine view on the lagoon, the possibility to have a breakfast on a beautiful terrace in front of the island of Saint George
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6.8review from
Good location, good service, excellent staff Paying for erratic wifi Internet access (expensive) - was not like that the year before (free and working)
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4.0review from
Location Breakfast Very dirty furniture.
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3.3review from
Nothings Really poor management & unfriendly to clients. Description on the website is big different to the actural.
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4.7review from
The only reason I booked and paid a fortune for my room at this hotel was for the veiw , I was not given the room I booked and my veiw was rubbish . Would not recommend.
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6.0review from
The front desk staff were excellent. They were always friendly and helpful. The location for this hotel can't be beat. It is on the water with an amazing view and close to St. Mark's. Venice is beautiful but you are always lost on the winding streets. We never had a problem finding our hotel again because of its location. We had a very cool high tech shower but it leaked.
