Overview

Surf City Inn & Suites

619 Riverside Ave, Santa Cruz, CA 95060, United States
+1 831 423 9515

₹ 5,152+

Overall guest ratings

5.4/10 OK
based on 1,200 reviews

Review highlights

  • 8.9
  • 8.3
  • 4.7
  • 4.2

Nearby

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    About

    The Surf City Inn & Suites is centrally located in Santa Cruz, CA. With the world famous Santa Cruz Beach Boardwalk only a 7 minute walk away. This family friendly hotel offers Santa Cruz’s only indoor heated pool & spa. Get your day started with our complimentary breakfast and Fresh coffee by Java Bob’s. Our guests will also enjoy Free WiFi, free parking and much much more. Hope to see you soon.

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    Surf City Inn & Suites

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry facilities
    • Business centre
    • Concierge service
    • Bicycle hire
    • Hot tub
    • Indoor pool
    • No smoking
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Continental breakfast
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    5.4 OK
    based on 1,200 reviews
    • 8.9 "Very nice wellness & sports facilities."
    • 8.3 "Pool is good."
      8.0 "Clean pool, said 80%."
    • 7.5 "Good location."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      8.6 "86% thought parking was inexpensive."
    • 4.7 "Service is below average."
      4.9 "51% found the staff to be unfriendly."
      3.7 "63% indicated the reception staff was not good."
      3.8 "62% didn't like the management."
      3.8 "62% thought the service was unprofessional."
    • 4.2 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      4.3 "57% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      2.2 "78% found problems with the furniture."
      3.7 "For 63%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
      2.5 "75% thought the tv was sub-standard."
      4.2 "58% had problems with the shower."
      1.4 "Air conditioning was criticized by 86%."
    • 3.9 "Breakfast is below average."
    • 3.4 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."
    • 2.7 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    5.2 OK
    based on 372 reviews
    • 9.0 "Excellent wellness & sports facilities."
    • 8.6 "Pool is good."
    • 7.4 "Good location."
      9.9 "99% appreciated the closeness to the beach."
    • 6.5 "Average value."
    • 4.6 "Service is below average."
      3.7 "63% indicated the reception staff was not good."
    • 4.2 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      0.6 "94% thought it was too noisy."
    • 3.8 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      4.0 "60% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      3.3 "For 67%, the rooms looked old."
      2.3 "77% said the bathroom was dirty."
      2.1 "79% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
      4.0 "60% had problems with the shower."
    • 3.5 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      4.6 "Unfriendly atmosphere, according to 54%."
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    Overall rating

    5.5 OK
    based on 780 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 8.3 "Pool is good."
    • 7.9 "Good location."
      9.9 "99% appreciated the closeness to the beach."
    • 5.0 "Service is ok."
      5.2 "Only 52% found the staff to be friendly enough."
      6.7 "Housekeeping was ok, according to 67%."
    • 4.7 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      1.9 "81% thought they were poorly maintained."
      5.0 "Beds were acceptable for 50%."
      4.5 "55% complained about the bathroom."
      2.3 "77% found problems with the furniture."
      4.1 "For 59%, the rooms looked old."
      2.6 "74% thought the tv was sub-standard."
      3.1 "69% said the bathroom was dirty."
      4.5 "55% had problems with the shower."
    • 3.7 "Breakfast is below average."
    • 3.6 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.4 "76% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
    • 2.6 "Disappointing internet connection."
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    Overall rating

    5.5 OK
    based on 48 reviews
    • 7.2 "Good location."
    • 4.8 "Service is below average."
    • 4.7 "Not very comfortable."
    • 4.3 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      3.4 "66% said rooms were dirty."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
    data provided by TrustYou

    Recent reviews

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    pool and spa
    holes in the walls
    giving me a headache
    walking distance to the boardwalk
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    hot tub and indoor
    couch bed
    distance to the boardwalk
    beach and boardwalk
    unbelievably rude
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