Guest reviews
Overall rating
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6.7 "Service is ok."
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6.6 "Rooms are ok."
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3.1 "Quite uncomfortable."3.1 "69% didn't like the
uncomfortable beds ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The lady that runs it is incredible! Also, pool, wifi, kitchen in room, amazing balcony view...I could go on....! This hotel, although conveniently located near the airport and marina, is up a rather large hill...we often walked down (and many times, someone would give us a ride), but we took a taxi up at night...$5/pp. Definitely not a deal breaker...
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5.0review from
Friendly staff Way to high on the mountain, and getting bit up by bugs.
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8.0review from
The Hospitality and friendliness of the people and the staff. The rooms were clean, but not enough items for like coffee, or making coffee , they had coffee makers, but no filters, or coffee packets in the rooms.
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2.0review from
Basically hotel was less than anticipated. We know what a 2 star hotel is but this shouldn't be rated that high. photos are very misleading. In poor general condition, in definite need of repair. No bedding for 2nd bed. (shouldn't have to call for bedding)
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10.0review from
great staff, great views, price was great for the quality. nothing to complain about at all.
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4.0review from
While the room had a nice few I had trouble sleeping because the light outside the door was on all night shining through the window at the door. I'm used to sleep in total darkness and this was a torture. I asked the front desk if they could turn off the light at night or at least cover the door window. This worked for one night after that a piece of cloth was covering the light to shield it a little bit. However, even that was gone at my last night, so sleepless again. The room was small and clean but needs work. The towel holder fell off the wall and never was fixed although I reported it. The thermostat on the AC did not work so it was either freezing cold or air only, the TV remote control did not work properly for turning the TV off and on (channel switching was ok) The pool was not cleaned in 4 days and was full of leaves and not usable. The ownersmanagers must be living at the next unit as I could hear their TV and conversations through the wall. I was for work in St. Thomas and...
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8.0review from
If you are looking for a place away from the mainstream tourist spots, this is the place for you. It is located on the side of a mountain above the harbor. You can stand on the balcony and watch the boats come into the harbor. You have all the privacy you ask for. We arrived a day late because of Hurricane Irene and everything was ready for us. We experienced the wonderful hospitality of the island because of the graciousness of the staff. Thanks for a wonderful stay.
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8.0review from
On arrival, I looked at my husband and said 'what did you get us into?' The property is still in the final stage of construction, even the office is not complete and hard to locate. After getting checked in and going to our room, we found it small, but clean and comfortable, but very small. Furnishings are a little outdated for such a new property. Maid service is extra! Laundry on property though! We spoke with the property manager about the best way to get around since we chose not to rent a car. We hiked down the hill, bought groceries and grabbed a taxi back up to the property. We settled in and went to the pool for a swim. This is when everything changed for me and was truly the beginning of a memorable vacation. The residents and the staff are very friendly and helpful, plus lots of fun. We truly enjoyed the peace and tranquility, as well as the views of the harbors and watching the cruise ships come and go. We loved grilling by the pool and chatting with others on vacat...
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8.0review from
On arrival, I looked at my husband and said 'what did you get us into?' The property is still in the final stage of construction, even the office is not complete and hard to locate. After getting checked in and going to our room, we found it small, but clean and comfortable, but very small. Furnishings are a little outdated for such a new property. Maid service is extra! Laundry on property though! We spoke with the property manager about the best way to get around since we chose not to rent a car. We hiked down the hill, bought groceries and grabbed a taxi back up to the property. We settled in and went to the pool for a swim. This is when everything changed for me and was truly the beginning of a memorable vacation. The residents and the staff are very friendly and helpful, plus lots of fun. We truly enjoyed the peace and tranquility, as well as the views of the harbors and watching the cruise ships come and go. We loved grilling by the pool and chatting with others on vacat...
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10.0review from
The lady that runs it is incredible! Also, pool, wifi, kitchen in room, amazing balcony view...I could go on....! This hotel, although conveniently located near the airport and marina, is up a rather large hill...we often walked down (and many times, someone would give us a ride), but we took a taxi up at night...$5/pp. Definitely not a deal breaker...
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8.0review from
The Hospitality and friendliness of the people and the staff. The rooms were clean, but not enough items for like coffee, or making coffee , they had coffee makers, but no filters, or coffee packets in the rooms.
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10.0review from
great staff, great views, price was great for the quality. nothing to complain about at all.
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8.0review from
If you are looking for a place away from the mainstream tourist spots, this is the place for you. It is located on the side of a mountain above the harbor. You can stand on the balcony and watch the boats come into the harbor. You have all the privacy you ask for. We arrived a day late because of Hurricane Irene and everything was ready for us. We experienced the wonderful hospitality of the island because of the graciousness of the staff. Thanks for a wonderful stay.
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8.0review from
On arrival, I looked at my husband and said 'what did you get us into?' The property is still in the final stage of construction, even the office is not complete and hard to locate. After getting checked in and going to our room, we found it small, but clean and comfortable, but very small. Furnishings are a little outdated for such a new property. Maid service is extra! Laundry on property though! We spoke with the property manager about the best way to get around since we chose not to rent a car. We hiked down the hill, bought groceries and grabbed a taxi back up to the property. We settled in and went to the pool for a swim. This is when everything changed for me and was truly the beginning of a memorable vacation. The residents and the staff are very friendly and helpful, plus lots of fun. We truly enjoyed the peace and tranquility, as well as the views of the harbors and watching the cruise ships come and go. We loved grilling by the pool and chatting with others on vacat...
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8.0review from
On arrival, I looked at my husband and said 'what did you get us into?' The property is still in the final stage of construction, even the office is not complete and hard to locate. After getting checked in and going to our room, we found it small, but clean and comfortable, but very small. Furnishings are a little outdated for such a new property. Maid service is extra! Laundry on property though! We spoke with the property manager about the best way to get around since we chose not to rent a car. We hiked down the hill, bought groceries and grabbed a taxi back up to the property. We settled in and went to the pool for a swim. This is when everything changed for me and was truly the beginning of a memorable vacation. The residents and the staff are very friendly and helpful, plus lots of fun. We truly enjoyed the peace and tranquility, as well as the views of the harbors and watching the cruise ships come and go. We loved grilling by the pool and chatting with others on vacat...
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5.0review from
Friendly staff Way to high on the mountain, and getting bit up by bugs.
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2.0review from
Basically hotel was less than anticipated. We know what a 2 star hotel is but this shouldn't be rated that high. photos are very misleading. In poor general condition, in definite need of repair. No bedding for 2nd bed. (shouldn't have to call for bedding)
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4.0review from
While the room had a nice few I had trouble sleeping because the light outside the door was on all night shining through the window at the door. I'm used to sleep in total darkness and this was a torture. I asked the front desk if they could turn off the light at night or at least cover the door window. This worked for one night after that a piece of cloth was covering the light to shield it a little bit. However, even that was gone at my last night, so sleepless again. The room was small and clean but needs work. The towel holder fell off the wall and never was fixed although I reported it. The thermostat on the AC did not work so it was either freezing cold or air only, the TV remote control did not work properly for turning the TV off and on (channel switching was ok) The pool was not cleaned in 4 days and was full of leaves and not usable. The ownersmanagers must be living at the next unit as I could hear their TV and conversations through the wall. I was for work in St. Thomas and...
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