Recent reviews
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- Negative
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10.0
Excellent room, bed was amazing, larger than normal TV, salt water pool and hot tub, good coffee. No complaints and quite a steal at under $100 a night. No complaints, truly excellent. We will be back annually for our local Pastors conference.
review from KAYAK -
8.8
Employees were all very friendly and helpful. Thin walls.
review from KAYAK -
6.0
Nice bed, and desk to do work. Rooms dated and need remodeling, food is over priced
review from KAYAK -
3.1
Location was good. Parking was good. Room was not good. Lack of amenities. Unclean bath tub, non working main light, non working washroom exhale fan. Won't opt for hayatt again.
review from KAYAK -
10.0
Very nice hotel! Was definitely worth the money for the comfort and cleanliness. Happy customer.
review from KAYAK -
8.8
The room was very nice with a large desk a comfortable chair The toilet kept running all night. The room was arranged so you could only watch TV in bed and the window was blocked by the desk. The refridgerator was barely cold even turned up high
review from KAYAK -
10.0
very quiet and very comfortable parking was fairly difficult in the evening
review from KAYAK -
4.8
Location was ideal for us. Hotel is ok. Parking was a nightmare at night. Only 2 handicap parking spots close to hotel entrance
review from KAYAK -
8.0
Excellent location for our purposes. Staff was very friendly. Bed was hard. The temperature seemed difficult to regulate.
review from KAYAK -
6.8
One of the the front desk employees her migan was nice and the location is nice and clean They change my reservation from two bed to one bed and my rate from $79 first night to $99 second night also we had no shower towels and kept asking and when they finally brought some the morning we left it was hand towels ....when I complained they drop my second night to $79 in which that what I suppose to be paying
review from KAYAK -
4.0
The lobby smelled clean. Thats it! Small Beds, small rooms, rooms smelled.
review from KAYAK -
5.4
Ice machines were not working on 5 floors, they agreed to bring ice to our room but never came. Room was a bit dated and hotel and room had an unpleasant smell.
review from KAYAK -
9.4
They were nice enough to upgrade us when we arrived. Late check out and a nice breakfast. It was a very clean hotel. The bar was great with a nice pool table. Didn't get to the pool but it looked great. Bed was a little hard.
review from KAYAK -
9.7
Very good location and it was a good value for the room. We took the package including breakfast. The breakfast was great and the staff was really friendly and attentive. The room was clean but the bath tub and fixtures were dated.
review from KAYAK -
8.5
Booking was quick and easy. and getting to our room took no time at all. The girls working the front desk were not really sure how to charge my credit card. and the manager did not want to teach them he just said. Don't worry I'll do it myself later.
review from KAYAK -
8.2
The best part about our stay was the service from John the bartender at the Boots & Brix restaurant within the hotel. He's a fantastic bartender with extensive knowledge of how to serve up a great drink. It was quite expensive though so if you're on any sort of budget, just be sure to ask about the prices on particular spirits; I ordered a shot of an aged whiskey that ran $16.00 a piece! On a side note, the stand-alone air-filtering fan was a nice touch to the room. I didn't like that when my wife first went to this hotel to just get us a room for the night, they said there was nothing available. Then she came back home and I decided to check on Kayak - sure enough, a king sized room with breakfast was available for $179.00 so I booked it. We went back to the hotel and the same assistant manager that told her they were sold out was standing there. When we first checked in though, another person helped us out and said that the king sized bed room wasn't actually available but she could put us in a double. So then I asked to speak to the manager & the one that told my wife they were sold out completely a few hours earlier helped us out & was able to give us a room with a king-sized bed. He said that his manager had overbooked the hotel that night - I have a hard time believing that since apparently there were at least two rooms! I guess it's just all about status nowadays, how many points you have, whether you're silver, gold, platinum, black or purple with polka-dots. Either way, I felt like they really jerked us around on both the rate of the room and then the next morning when I tried to go get breakfast around 10:00, attempted to charge me yet again. My suggestion is to just forget the room and go have a drink & a steak in Boots & Brix; it may be pricey but at least the service is good over there.
review from KAYAK -
4.3
The bedspreads were clean and the bed was comfortable. The hotel smelled of a very strong cheap cologne, all the time. What are they covering up and why do they have to use such a obviously bad cologne smell. It just cheapens the place. They did not have the room we reserved with 2 doubles, we received a king for the first night. The next day we were given 3 different rooms that were not clean. They said the 'agent' was not up on the rooms status. Duh. Finally we got a room that was clean so glad we could help them out with their job on the room status.
review from KAYAK
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10.0
Excellent room, bed was amazing, larger than normal TV, salt water pool and hot tub, good coffee. No complaints and quite a steal at under $100 a night. No complaints, truly excellent. We will be back annually for our local Pastors conference.
review from KAYAK -
8.8
Employees were all very friendly and helpful. Thin walls.
review from KAYAK -
10.0
Very nice hotel! Was definitely worth the money for the comfort and cleanliness. Happy customer.
review from KAYAK -
8.8
The room was very nice with a large desk a comfortable chair The toilet kept running all night. The room was arranged so you could only watch TV in bed and the window was blocked by the desk. The refridgerator was barely cold even turned up high
review from KAYAK -
10.0
very quiet and very comfortable parking was fairly difficult in the evening
review from KAYAK -
8.0
Excellent location for our purposes. Staff was very friendly. Bed was hard. The temperature seemed difficult to regulate.
review from KAYAK -
9.4
They were nice enough to upgrade us when we arrived. Late check out and a nice breakfast. It was a very clean hotel. The bar was great with a nice pool table. Didn't get to the pool but it looked great. Bed was a little hard.
review from KAYAK -
9.7
Very good location and it was a good value for the room. We took the package including breakfast. The breakfast was great and the staff was really friendly and attentive. The room was clean but the bath tub and fixtures were dated.
review from KAYAK -
8.5
Booking was quick and easy. and getting to our room took no time at all. The girls working the front desk were not really sure how to charge my credit card. and the manager did not want to teach them he just said. Don't worry I'll do it myself later.
review from KAYAK -
8.2
The best part about our stay was the service from John the bartender at the Boots & Brix restaurant within the hotel. He's a fantastic bartender with extensive knowledge of how to serve up a great drink. It was quite expensive though so if you're on any sort of budget, just be sure to ask about the prices on particular spirits; I ordered a shot of an aged whiskey that ran $16.00 a piece! On a side note, the stand-alone air-filtering fan was a nice touch to the room. I didn't like that when my wife first went to this hotel to just get us a room for the night, they said there was nothing available. Then she came back home and I decided to check on Kayak - sure enough, a king sized room with breakfast was available for $179.00 so I booked it. We went back to the hotel and the same assistant manager that told her they were sold out was standing there. When we first checked in though, another person helped us out and said that the king sized bed room wasn't actually available but she could put us in a double. So then I asked to speak to the manager & the one that told my wife they were sold out completely a few hours earlier helped us out & was able to give us a room with a king-sized bed. He said that his manager had overbooked the hotel that night - I have a hard time believing that since apparently there were at least two rooms! I guess it's just all about status nowadays, how many points you have, whether you're silver, gold, platinum, black or purple with polka-dots. Either way, I felt like they really jerked us around on both the rate of the room and then the next morning when I tried to go get breakfast around 10:00, attempted to charge me yet again. My suggestion is to just forget the room and go have a drink & a steak in Boots & Brix; it may be pricey but at least the service is good over there.
review from KAYAK
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6.0
Nice bed, and desk to do work. Rooms dated and need remodeling, food is over priced
review from KAYAK -
3.1
Location was good. Parking was good. Room was not good. Lack of amenities. Unclean bath tub, non working main light, non working washroom exhale fan. Won't opt for hayatt again.
review from KAYAK -
4.8
Location was ideal for us. Hotel is ok. Parking was a nightmare at night. Only 2 handicap parking spots close to hotel entrance
review from KAYAK -
4.0
The lobby smelled clean. Thats it! Small Beds, small rooms, rooms smelled.
review from KAYAK -
5.4
Ice machines were not working on 5 floors, they agreed to bring ice to our room but never came. Room was a bit dated and hotel and room had an unpleasant smell.
review from KAYAK -
4.3
The bedspreads were clean and the bed was comfortable. The hotel smelled of a very strong cheap cologne, all the time. What are they covering up and why do they have to use such a obviously bad cologne smell. It just cheapens the place. They did not have the room we reserved with 2 doubles, we received a king for the first night. The next day we were given 3 different rooms that were not clean. They said the 'agent' was not up on the rooms status. Duh. Finally we got a room that was clean so glad we could help them out with their job on the room status.
review from KAYAK
