Book Payless hire cars in Saint Paul

Reviews for Payless in Saint Paul

Recent reviews

Traveller rating

Wonderful

93

Very Good

46

Good

19

Okay

26

Fair

17

Mediocre

0

Poor

55

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car was cleangreat value

get the careven though

car availablenever rent

friendly staffcar was dirty

great pricecar smelled

said they wouldcredit card

customer service

10.0

We enjoyed an easy check in with a very good/new vehicle. The only issue was that the vehicle did not get cleaned/washed. The car had some trash in cup holders, but it drove well and did well. The return and final invoice was exactly as quoted.Reviewed 3 Oct 2022

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8.0

Changed the car 3 times.Reviewed 29 Jul 2022

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6.0

Very long, slow line to pick up. Friendly representative was clearly waiting several seconds between steps for the computer to perform the task. When I went to get the car, another patron had been assigned the same car. The staff quickly sorted it out, but this should not happen with a modern, computerized system.Reviewed 27 Jul 2022

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2.0

Bait and switch -- they didn't have the car I rented and instead they only had a substantially smaller car that smelled like smoke and had the check engine light on. It was that or nothing. I felt ripped off and very uncomfortable in the tiny car (I'm tall).Reviewed 16 Jul 2022

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2.0

It took TWO hours to pick up a pre-paid car … almost as long as my flight halfway across the country. Not a very long line, but when it’s 10-15 minutes per customer to get them processed, it was extremely frustrating to wait that long.Reviewed 13 Jul 2022

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4.0

We liked the vehicle, it was great for our needs. The pick up of the vehicle was challenging, there was not a representative for the rental desk, so other rental agencies needed to cover. The computer was also down which added to delays, there was not a SVU available as rented, but after searching were able to locate one. Understand there are travel delays as of late. The remainder of trip was good. Thanks you.Reviewed 11 Jul 2022

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10.0

The rental pickup procedure was easy and straight forward. The rental car drop off was even easier.Reviewed 4 Mar 2022

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2.0

Additionally on top of it i left garage door opener invehicle and can’t get it back! Yes insubmitted a claimReviewed 14 Jan 2022

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2.0

NothingReviewed 4 Jan 2022

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8.0

Heated seats and steering wheel!Reviewed 28 Dec 2021

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1.9

In the time of COVID you would expect to get a vehicle that is very clean. Not the case. We picked up our Ford Expedition at the MSP Airport for a road trip out west. It was disgusting inside. Chewed gum left in the cup holders, sticky stuff spilled on the seats, spills in the cupholders, no vacuuming whatsoever, crumbs and crackers on the floor and seats, not to mention the outside didn't even look like it had gone through a car wash. In addition, the light came on to say it needed an oil change and the Oil Life indicator said 0%. We checked the oil. It was low and what was there was filthy. Wound up cleaning the car inside and out ourselves. I tried calling Payless and was sent from person to person. Finally got a small amount of money back -- $140 on a $1050 rental. No one could help me with the oil situation. Would only say I could return it for another vehicle but they didn't have any left in the size we needed. Finally put some oil in on our own, just in case. Overall, a very disappointing experience.Reviewed 10 Aug 2021

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5.9

The car was not clean, they also charge little more money I don’t know why, because I return the gas more than what I get the car. ThanksReviewed 30 Jul 2021

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• What is the most popular car hire from Payless in Saint Paul?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Payless in Saint Paul.

• How many car hire locations does Payless have in Saint Paul?

  Payless has 1 hire location in Saint Paul. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Minneapolis St Paul airport (MSP)?

  No (according to our data)

• Does Payless offer shuttle or airport pick-up services from Minneapolis St Paul airport (MSP)?

  Yes