6.0
Pros:yesCons:priceReviewed 26 May 2021
review from![kayak]()
2.0
Cons:Our plane was delayed and by the time we arrived at the car rental place it was closed. We called the number and it was closed too. We had to call an Uber to get a ride to our hotel.Reviewed 10 May 2021
review from![kayak]()
10.0
Cons:So expensive. Outrageously expensive for a basic car for two days.Reviewed 10 May 2021
review from![kayak]()
6.0
Pros:Check in and check out was greatCons:The car was small and cheap. Could hardly get in and out of it it set so low.Reviewed 1 May 2021
review from![kayak]()
6.0
Pros:The staff was very helpful and pleasant. The ridiculous part was how long it took to get to the counter to check in. Waited almost an hour. Only one agent at the rental desk. It's obvious Payless is heavily subscribed. why not get more people in place to service your clients?Cons:The wait to get the car was interminable! After a long flight the last thing you want to do is stand in line with hundreds of people around you in the midst of a pandemic. Step it up Payless/Avis! Returning the car was very easy! Thank you for that.Reviewed 28 Apr 2021
review from![kayak]()
4.0
Pros:The car I rented stunk like crazy of weed. I drove most of my trip with the windows open.Cons:Payless counter actually open and not at a different rental co.Reviewed 21 Apr 2021
review from![kayak]()
2.0
Cons:Car not cleaned prior to pick with failed seat belt.Reviewed 27 Mar 2021
review from![kayak]()
2.0
Cons:Got charged and extra days rental for what couldn't have been more than a few minutes over which was probably because we were waiting in line to get checked in.. There is no phone number to call. Only emailReviewed 22 Mar 2021
review from![kayak]()
4.0
Cons:Rental was in Vegas and it was warm. Air Conditioning did not work, so I had to drive with the windows down for 2+ days including at freeway speeds. They wouldn’t even offer a remedy, only “I’m so sorry to hear that”.Reviewed 7 Mar 2021
review from![kayak]()
2.0
Cons:I waited in line for over an hour. That was ok I understand it was busy that wasn't the problem. I finally get to the the desk and all five computer crash? All 5 employees rebooted there computer and still they weren't working they called there supervisor and said it might take awhile . I waited another hour for them to tell me it going to be awhile while they call a IT guy. So went to Alamo and paid twice the money for the same SUV I was renting. But it only took 20 minutes and I was on my way. After 3 days and then returning it I had no problem I have other trips planned in April ,July and Sept. I might try your company one more time. I hope this was just a freak thing.Reviewed 25 Jan 2021
review from![kayak]()
10.0
Pros:Good car, fair priceReviewed 10 Jan 2021
review from![kayak]()
7.6
Cons:Clean more thoroughlyReviewed 23 Nov 2020
review from![kayak]()