Overview

Riu Palace Tropical Bay
Best WiFi

Norman Manley Blvd, Negril, Jamaica
+1 876 957 5900

₹ 15,091+

Overall guest ratings

8.2/10 Excellent
based on 346 reviews

Review highlights

  • 10.0
  • 9.2
  • 8.9
  • 6.1

Good to know

  • Recreation staff is nice
  • Great menu
  • Friendly service

Nearby

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    About

    Location.

    The beachfront Riu Palace Tropical Bay All Inclusive is adjacent to Bloody Bay. Downtown Negril and Jimmy Buffet's Margaretville are both five kilometers from the hotel.

    Hotel Features.

    This all-inclusive property features a beach with a children's playground, two outdoor swimming pools, a children's pool, a spa tub, and two floodlit tennis courts. Volleyball, beach soccer, bocce, sailing lessons, kayaking, windsurfing, and parasailing are all available on site. The property has five restaurants and four bars, featuring a range of indoor and outdoor options, and room service is available 24 hours a day. Free buffet breakfast is available daily. The health spa is outfitted with a sauna, spa tubs, and treatment rooms. Other spa amenities include massage, manicures and pedicures, and facial and body treatments. An air-conditioned fitness center features cardio and weight machines. Amenities include concierge services, dry cleaning/laundry services, express check-in/check-out, and complimentary high-speed wireless Internet. Roundtrip airport shuttle service (surcharge) is available on request, and secure parking is free.

    Guestrooms.

    Renovated in December 2009, the hotel's 416 guestrooms are spread throughout seven three-storey buildings. All air-conditioned rooms have separate sitting areas and furnished balconies or patios. Room amenities include plasma televisions with satellite channels, Wireless Internet access (surcharge), complimentary bottled water, complimentary stocked minibars, and four-bottle liquor dispensers. In-room safes accommodate laptops. Bathrooms have separate bathtubs and showers, hair dryers, and complimentary toiletries. Rollaway beds and cribs (infant) beds are available and in-room childcare can be arranged for a fee. Connecting rooms also available on request.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Childrens programmes
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 346 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.2 "Excellent breakfast."
    • 8.9 "Beach is lovely."
      7.4 "74% appreciated the clean beach."
    • 8.5 "Location is great."
      7.1 "71% liked the proximity to shopping."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% said the recreation staff was great."
      7.8 "78% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      8.1 "Housekeeping was great, according to 81%."
    • 6.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
      5.5 "55% said the elevator was ok."
    • 5.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.1 "Vibe was decent."
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    Overall rating

    7.1 Good
    based on 314 reviews
    • 8.7 "Beach is lovely."
      7.6 "76% appreciated the clean beach."
    • 8.4 "Very good internet connection."
      8.7 "87% said the wifi quality was great."
    • 8.1 "Location is great."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.5 "Good cleanliness."
    • 6.9 "Average comfort."
    • 6.3 "Pool is mediocre."
    • 6.0 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
    • 5.8 "Average amenities."
    • 4.5 "Vibe wasn't good."
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    Overall rating

    7.3 Good
    based on 31 reviews
    • 8.9 "Beach is lovely."
    • 7.9 "Good service."
    • 5.3 "Rooms are ok."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Recreation staff is nice"
    "Great menu"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    jamaica
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