Set at the crossroads of Roxas Boulevard and just minutes away from domestic and international airports, the Heritage Hotel Manila is a five-star deluxe Manila hotel.
Great foodPros: Breakfast was always fun, many different selections available. The staff was excellent, always giving advice when asked.Cons: No ATM on site and casino no longer in operation.
Pros: Will never stay again...I had a great time on my 1st visit and terrible on my last stayCons: Front desk is not very friendly and doesn't care about the customer
Pros: I like the staffs, helpful and respectful. Pleasant and professional.
Mon, is his name . The one that cleans my room, he's done superb job cleaning. But everyone is to me is A + if I have to grade it. I stayed there for 24 days and everyone is nice from Room cleaners, to the front desk, gym, restaurant, concierge, doorman/woman, bell boys. I hope I didn't leave anyone out. All awesome, pleasant attitude.Cons: The structure needs to be redone specially the bathroom.
Needs to take care of ants infestation.
Change in room carpet will help.
Will not stay again.Pros: Very basic room. Everything above a simple bed and bath was extra - a lot extra. Showering in the morning was difficult simply because the water would go from very cold to scolding hot every few seconds. Not nice when you have a 1 year old with you. Cons: I liked the initial price and how close it was to the airport.
Pros: I enjoyed the location of the hotel, the staff was friendly.Cons: The Internet was sketchy, I had to keep calling down for a password, sometimes every couple of minutes. More often than not the call to the hotel operator went unanswered.
Good value for locationPros: Quality accommodation for the price./ Staff were excellent. Room was very good.Cons: Hot water was not the best.
Pros: Staff was very helpful but the rooms were really old. Carpet was really old and the room has a very strong musty smell. Cons: Staff was great!
Cons: The hotel is on a busy street. The windows are not sound proved. A bit noisy from the traffic noise