Guest reviews
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All reviews
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Couples
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Solo
Overall rating
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9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 10.0 "Management was excellent , said 100%." -
8.0 "Location is great."8.5 "
Great parking , according to 85%." 8.8 "88% thoughtparking was inexpensive ." -
5.0 "Breakfast is mediocre."
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4.8 "Rooms are not good."2.6 "74%
complained about the bathroom ." 2.1 "79% saidrooms were small ." 1.6 "84%criticized the small bathroom ." 0.0 "100% hadproblems with the shower ." 4.5 "55% thought they werepoorly maintained ." 2.1 "Air conditioning was criticized by 79%." -
4.0 "Not very comfortable."2.1 "79% said
rooms were small ." 2.3 "77% thought it wastoo noisy ." 1.6 "84%criticized the small bathroom ." 2.1 "Air conditioning was criticized by 79%." -
3.3 "Bar is not good."
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2.5 "Disappointing internet connection."1.0 "90% said the
wifi quality was bad ." -
1.3 "Horrible vibe."0.0 "100%
criticized the unstylish hotel ."
Overall rating
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.3 "Location is great."8.6 "
Great parking , according to 86%." -
8.1 "Generally very clean."
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5.3 "Average amenities."5.3 "53% thought the
building was acceptable ." -
5.2 "Rooms are ok."
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4.9 "Breakfast is below average."
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4.0 "Not very comfortable."1.9 "81% thought it was
too noisy ." 2.4 "76% saidrooms were small ." 2.5 "Air conditioning was criticized by 75%."
Overall rating
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9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
8.3 "Generally very clean."
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8.0 "Location is great."8.5 "
Great parking , according to 85%." -
5.4 "Breakfast is mediocre."
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5.0 "Rooms are ok."1.9 "81% said
rooms were small ." 2.5 "75%complained about the bathroom ." 1.3 "87%criticized the small bathroom ." -
3.6 "Not very comfortable."1.9 "81% said
rooms were small ." 1.3 "87%criticized the small bathroom ."
Overall rating
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9.7 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.1 "Location is great."
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4.8 "Rooms are not good."
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4.8 "Breakfast is below average."
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3.8 "Not very comfortable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
warm and friendly greeting by hotel staffs. Clean room and toilets. breakfast and dining. Availability of beverages at all time. linited space and the single beds in the triple rooms were too narrow for adults.
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6.3review from
Staff spoke very good English and were very friendly and helpful - excellent Receptionist! This was a basic hotel - clean and comfortable, but not luxurious.
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7.0review from
The rooms are basic but clean and have fantastic vies over the mountains. Reception is also clean with access to the bar and dining area. Staff couldnt do enough to help and were polite, civil and friendly at all times. The area is in the centre so can be quite noisy with any revellers! We had the windows open as it was the peak of summer but when closed it wasnt a problem and wouldnt stop us returning anyway.
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3.3review from
the room was clean. we checked out 2 days early due to poor location. we checked out 2 days early. there is a pub below the hotel and the patrons party until 2am. there is no air conditioning in the rooms and we did not sleep at all as we had to keep door open for air and the noise was unbearable.
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3.7review from
no air con no fans very noisy no air con or fans booked double room got twin not happy
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6.0review from
Location of Grotto, restaurants and shops Breakfast seating arrangements could be improved
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4.8review from
We like the views of the mountains and the river from our hotel room. Need to update the carpet and decor to make it more cozy and elegant.The decor in the rooms is very spare and the rooms feel like you are staying in a school dorm. Provide double /queen size beds for married couples, tissue and more amenities.
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2.8review from
location size of beds . smell in bathrooms.
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6.4review from
Very friendly and helpful reception. Good central location.
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8.0review from
Clean, very good location, very helpfull staff. There is nothing we did not like
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7.7review from
warm and friendly greeting by hotel staffs. Clean room and toilets. breakfast and dining. Availability of beverages at all time. linited space and the single beds in the triple rooms were too narrow for adults.
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7.0review from
The rooms are basic but clean and have fantastic vies over the mountains. Reception is also clean with access to the bar and dining area. Staff couldnt do enough to help and were polite, civil and friendly at all times. The area is in the centre so can be quite noisy with any revellers! We had the windows open as it was the peak of summer but when closed it wasnt a problem and wouldnt stop us returning anyway.
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6.3review from
Staff spoke very good English and were very friendly and helpful - excellent Receptionist! This was a basic hotel - clean and comfortable, but not luxurious.
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3.3review from
the room was clean. we checked out 2 days early due to poor location. we checked out 2 days early. there is a pub below the hotel and the patrons party until 2am. there is no air conditioning in the rooms and we did not sleep at all as we had to keep door open for air and the noise was unbearable.
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3.7review from
no air con no fans very noisy no air con or fans booked double room got twin not happy
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6.0review from
Location of Grotto, restaurants and shops Breakfast seating arrangements could be improved
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4.8review from
We like the views of the mountains and the river from our hotel room. Need to update the carpet and decor to make it more cozy and elegant.The decor in the rooms is very spare and the rooms feel like you are staying in a school dorm. Provide double /queen size beds for married couples, tissue and more amenities.
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2.8review from
location size of beds . smell in bathrooms.
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6.4review from
Very friendly and helpful reception. Good central location.
